Starbucks in Flintshire

me and my pals were trying to have a nice catch up and all of a sudden when we were laughing and joking a male worker comes up to us and asks why we were laughing at him.

Bought a few coffees and one coffee didn't have the lid on properly when it was given to me, so coffee went all over my hand and I got burnt with it. The gentleman who served me didn't say anything he just cleaned the coffee that was spilt on the side. Very poor communication with customer, I said I don't want another coffee but he just gave me one. I called customer service and they said I have to pass this message on to few more people then the manager of the place. Customer service said it takes weeks to sort out, this is unacceptable.

Never got any food. Fridges always empty ! Only ever have cakes and biscuits. Very disappointing, come on Starbucks start placing food orders

Visited yesterday after tea, my son wanted to try a ‘Starbucks’ I didn’t want anything with caffeine for him the staff were very helpful and my son enjoyed his first visit

My husband calls for take out coffees for us most weekends. We have had a number of problems with this restaurant. Cakes stale as you can imagine. That happens a lot from this branch. And today he picked up a Decaf Latte for me. I said to him "That is light in weight" Upon opening it I found that there was hardly any coffee inside the cup. It was nearly all foam and what coffee was there was very bitter indeed. What a total waste of money. A few weeks ago from the same restaurant I had a cup that tasted like dishwater. It was literally like drinking hot beige water. We go to other Starbucks restaurants when out and about and do not have these problems. Ensign near Chester is awesome and always just as we like our coffee. The cakes are always fresh there. Starbucks Oswestry is fantastic and whether we have take out or sit inside, the coffee is always delicious. I really do not know why this Broughton Cinema Complex Starbucks is so bad. It CAN be good but I think it depends on which day you go. The service is very slow too and I actually think as my husband says that they prioritise people dining inside and not those who are taking coffee away. Sorry guys but you have disappointed me yet again and down the plug hole this coffee is now going.

Not the biggest of Starbucks in terms of seating areas, but busy. Had to wait about 5 minutes for a cup of tea. You’re fever asked what size but rather “is medium ok?” No! I’d rather be asked “small, medium or large?”

There is the usual queue for freshly made coffee but the wait is never too long. They make a lovely cappuccino here and even the decaf has a good strength -unlike a competitors which is like dishwater. There is only one toilet here so there can be a wait to use the facilities but we often get a takeaway coffee to take into the cinema so not generally an issue. The only bug bear of mine is that there are never any gluten free pre packed snacks such as brownies/muffins or similar. Are they always coincidentally out of stock or do they just not stock any here? Always looks clean and tidy, staff friendly.

Good coffee and cakes made to feel welcome lots of nice bits for the children before the cinema also take away avilable

Had a coffee after watching a film, it's vary clean and staff are friendly sat chatting for two hours with friends and wasn't rushed or made to feel uncomfortable and the coffee latte was lovely too.

The staff are always lovely, but always seem rushed because there aren’t enough staff to cope with the volume of customers, never a bad coffee though, just a little wait is all :/

Decent service and good conversation with the gentleman serving. In all cannot find fault good coffee with good service - well done.

They do a good coffee here... I haven't checked to see if there is a huge difference in price with it being in the cinema. Space is limited. Pretty standard Starbucks offering. Maybe not all choices available. I personally prefer Starbucks coffee to Costa , well for the big chain coffee shops