Starbucks in Flintshire

The bacon rolls in the café are excellent. We always call in for coffee and cake when friends come to stay with us. The staff are always friendly and helpful.

Good friendly service and very good pool tables. Expectations met 👍🏻

If you looking for a good time and a cold beer with good friendly people this is your home. Great live music and outdoor play area for the kids.

Increasingly in the past year or so, I have encountered issues with the handheld self-scan devices, whereby either a handheld device remains locked in its docking station upon pick-up, or the handheld has trouble scanning some barcodes during the shop - forcing several attempts on the same item and/or being forced to select another off the shelf to scan instead. The trouble with these unprovoked anomalies is that they often result in a check, either partial or (worst case) full, at checkout. Yesterday, at the Mold store in Flintshire, upon scanning my Clubcard to collect a scanner the screen instructed me to speak with a member of staff. It transpired that the "system" believed I had not returned the scanner used in my shop last week, and had consequently locked my Clubcard to prevent me from walking away with another! Ironically, the week prior, I was engaged in conversation with one of the shift managers at the point of scanning my completed shop and she witnessed me return the "missing" handheld scanner. Obvious flaw here: If Tesco instructs customers to deposit the handheld in a publicly accessible area once checkout is complete, at that point Tesco has to accept, by definition, that the customer relinquishes all responsibility for that device, from that moment onwards. It is inconceivable to me that a system could be set-up (and rolled-out across the nation, it would seem) with such flawed logic, that a million and one things could happen to that device after the customer has innocently deposited it in the rack, as instructed, and yet that same last user is then held accountable (according to the system) for it's safe return to a docking station. That is clearly what the on screen message indicated to me yesterday when I tried to collect a handheld and it is wholly wrong! At the completion of yesterday's shop, not surprisingly, a full-check was triggered at check-out. In this particular case I half expected it and so went about making light of the situation with the staff. So far that morning though, THROUGH ABSOLUTELY NO FAULT OF MY OWN, I'd had my Clubcard frozen on (false) suspicion that I previously stole a scanner, was instructed as such on the screen for anyone to read, and had now been subjected to a full-check as a consequence. The young lady who performed the full check missed two items - meaning she did not scan two items which I had – meaning, effectively, that I now stood accused of gifting money to Tesco by scanning items to pay for and leaving them on the shelf! I promptly pointed out the two items she'd missed but sadly not before a manager had witnessed the young lady simply stating "there are two items missing", immediately implicating me as someone who has tried to take items without paying. The young lady quickly scanned in the two "missing" items and I deposited my concern (calmly) that this might trigger another full check next week. I was met with the following from the young lady: "It's done now and I don't want to talk about it anymore", before she simply walked away. In summary: - Tesco's handheld system has a completely flawed built-in logic, which effectively holds the last using customer responsible for its safe return to the dock, in spite of on screen instructions to deposit that handheld in a publicly accessible wooden rack next to the check-out after paying. - Tesco's flawed system holds customers to account, via full checks, for any and all system anomalies encountered with the handheld device, from failed attempts to retrieve locked-in devices upon collection, to failed attempts to scan barcodes during a shop - Tesco's staff appear to be empowered to determine their own personal limits in customer interactions, and impose them sharply and without consequence, as and when it takes their fancy. I hope customers will read this and make up their own minds before rushing to use those handhelds at Tesco, or indeed shop there at all. But for Tesco: really, this is not a set of attitudes you should be proud of displaying, neither through your systems nor your staff.

We have been visiting the glasfryn for years and have always enjoyed the customer service and the food. However, today the service was very poor, sides came 10 minutes after our food and we had to ask for our table to be cleared 25 minutes after we had finished. The food was ok but not as good as it used to be. We will be thinking twice before coming again unfortunately.