Morrisons Cafe in Flintshire

Dirty tables with staff continuously walking past without cleaning them. Incredibly they managed to serve me my breakfast both cold and burnt. Food on the floor. No cutlery available until I specifically asked about the lack of it. I definitely won't be coming back for another breakfast.

didn't receive part of the order (Two hashbrowns)

the first time.. lovely polite staff.. Comfortable, clean & well set out Cafe

I believe the delivery was 1 or 2 minutes late. traffic will be awful.. food was amazing everything was still hot package well. gold stars for the cooks my 12yr son polished it off and eaten he's cake afterwards even though he said he will struggle to eat it haha. everything was a melt in the mouth experience tysm nice to have a treat at times

Still waiting for my order, says it was delivered, BUT, clearly not to me …….. won’t use this app again ……. £20 something out of pocket and still hungry!!!

Wrong items sent!! Sent salad with a breakfast didn’t Evan order it was disgusting

Please don't ever shop at the Connah's Quay store. A few staff are nice but management leave a lot to be desired. Will never shop there again & totally agree with all other negative reviews (there are plenty to show how bad this shop is). Please feel free to see my Google review as to why - my Mum tripped over a mat in the lobby of their Connah's Quay store (causing injuries contributing to a recommended replacement shoulder and is still also waiting for further treatment on her hip and spine). For no apparent reason (other than possibly to distance themselves from blame), their eventual version of what actually happened was completely untrue (we have CCTV). The Manager at the time was quite supportive at first but had clearly been advised to change everything we had previously discussed when we had spoken for an update. Such a shame as I had honestly thought that 'Manager' was genuine. How wrong I was. They offered £10 as a nice gesture (upped to an offer of £15 when I asked if they were serious). Good effort all round by Morrisons, their HQ and Customer services & an amazing way to treat a pensioner who used this shop regularly with it being her local store used and supported since they opened. Sadly, HQ Customer Services have also turned out to be as bad - this is from personal experience. They started off quite promising but sadly turned out to have no customer service skills at all & clearly thought it was acceptable to just avoid contact rather than reply. That is just rude and totally unprofessional (surely against policy?). Morrisons are clearly content making shocking profits than caring about customers. By the way - this has now been going on a few YEARS so Morrisons have clearly chosen to write it off and ignore it. At least it's reassuring to hear locally so many people feel the same. Hopefully the new Lidl store will take away a lot of custom that Morrisons don't deserve.

missing mushrooms and tomato and my extra beens form both order's. shocking.

Don’t know why I continue to order from here as something is missing everytime. So frustrating

only received one bacon cheese and egg muffin. I ordered two and paid for two. please can I have another one

food was not cooked and tastdd horrible for the price i could of went to iceland

Got extra food and a smiley face on my receipt :) food was very good and nice and worm

honestly the service was great it was all packed up well and was hot but some bits were burnt, some were undercooked and the fried bread was more like bread soaked in fat with no cooking at all.

The breakfast was missing the Lorne Sausage and the Toast as ordered extras. Didn’t flag as you could only tick ‘make your own breakfast’ and it wasn’t all if .. just those 2 items … but still annoying not to get stuff you paid for. … overall it was nice but too small, order at least 1.5 x as much as you think you want .

They didn’t have mushrooms so they wrote on the box that they gave me an extra hash brown. Was delicious!

food was awful, cold asked for toast didn't get it, just vile never order from there again

I ordered 2 x afternoon tea for 2 , and only recieved 1 afternoon tea fr 2! and I wasn't given a refund or explanation as to why not!! the food arrived with everything in one box nothing inside separated the prawn, egg , ham sandwiches had everything stuck to them ! the cakes tiny multipack butterfly cakes 2 brownies and 2 killings lemon slices and scones were on the the sandwiches the tea bags and sugar were wet from the butter, it was 1 massive cheap mess! the place only sent 1 box! not happy

payed for chicken nuggets chips and beans x4 only received 1

Forgot most things so it wasn’t the same then , food wasn’t warm but over cooked . Won’t order again

The didn't give me the coffee I paid for, any toast, and brown bread I paid for, or any beans or black pudding... I didn't even get a pouched egg.

My food has not been delivered

Breakfast can't fault excellent late but short of drivers Neg bought paid for toast for 2 didn't receive it

Cafe closes for food at 2.30pm but doesn't close till 6pm

Bacon was undercooked, toast was like warmed up bread,eggs were like rubber

Lovely breakfast. Couldnt manage it all!! Was big!! Only niggles was the fried bread was made from a VERY thick crust and was hard to eat. Some of it was too hard to cut! Apart from that it was a very satisfying breakfast and would order again!

Great value for money, will definitely buy again

Firstly a repair man was repairing the coffee machine and the smell of stagnant water was rancid, making us retch. The cups were all stained, so I went for replacements but they were also stained. We had to shout around the back of the till for someone to serve us, although I must admit the lady was lovely when she came. All in all, I won’t be going back to Morrisons cafe.

Wrong order sent. £50 work of food I ordered to be sent someone else order worth £11. Delivery driver was extremely rude stating its not her problem.

Items missing from both breakfast meals ordered Notes to swap items also not acknowledged

Bacon was missing out of both breakfast with the price your charging and items are missing

I wanted a coffee and a breakfast bap. I walked into the cafe about 11am this morning. There were no staff anywhere to be seen. Hung around for 5 minutes, still no one, so I left hungry, thirsty and disappointed. Next time I will go somewhere else.

Missing mushrooms black pudding and fried bread on both breakfast terrible customer service on top avoid at all costs

Second time ordering and yet again items missing, how can they forget bacon, Toast, mushrooms on 3 breakfasts. Why ask what eggs you want when you just put fried egg in anyway? Arrived cold and literally live 2 minutes away!

The delivery time was pushed back twice, I wouldn’t mind but I only live down the road and could’ve come to the cafe and eaten in the time it took to come.

Took a long time to get served. The tables were left not cleaned. Took ages to get my food .all in all not a good experience. Not recommended by me at the moment..

It was quite possibly the worst breakfast I've ever had. No lorne sausage, so they replaced it with veggie sausage, which, let's face it, no one wants. Asked for scrambled egg, and I have no clue what the attempt of scrambled egg was. Undercooked fried egg, so the snot was still on the top. Then they forgot a grilled cheese sandwich and a blue machine drink. How do you forget a whole meal? Awful, I wouldn't bother.

Order missing drink and extras from meal. Sausages missing from the ultimate breakfast. Disappointed.

Full order didn’t arrive about 80% turned up, driver was late, also didn’t knock just left food on the door step and drove off

missing items on the delivery again, just eat must be fed up with issuing refunds. I really don't understand how when you order a pick your own breakfast with only 5 items they continuingly miss items out. I take videos now from delivery to when I open the box to prove to just eat that this does happen all the time and that my claims are genuine. delivery instructions are never followed on top of this as well.

Did not receive food, says it's been delivered at 13.43pm, but I haven't received it, not very happy.

Food arrived cold, beans wrap in tinfoil so they had spilled all over the inside of the bag

Everything was soggy, overcooked and unbelievably greasy

Missing toast and fried bread ☹

Even though the food was delivered round the corner it was cold, had to re heat. I ordered a breakfast and they forgot the toast, hash browns were cremated and the bacon fat was still white and undercooked. They kept changing the delivery time.

Good and very well packaged - but the full English was missing the sausages which was disappointing

Missing toast again and a bottle of coke, how hard is it to get 4 items ready?

Food and service is good, but last time time the beans were missing and this time the bread and butter (which I paid extra for) was missing! It wasn't worth contacting the restaurant about the matter because the rest of the meal would go cold while waiting for the missing item. It is disappointing though.

Delivery drivers are useless, never read the delivery instructions!!

The ultimate breakfast was missing mushrooms and beans, very disappointing

On time , missing items 3 missing items how can you miss half the order

Not happy the clotted cream was missing off both trays the whole point in afternoon tre is the cream!!!

Superb breakfast,will definitely use again

Quality and service was fine, but I'm not impressed that the beans were missing - it just wasn't the same without the beans!

Went for a breakfast and obviously I didn't expect this to be your local farm shop type standard, but it would have been nice to actually taste something other than the deep fat fryer. Everything on the plate was pretty much the same colour (overcooked), dry & all tasted exactly the same. Strange choice using the crust for fried bread, it was that heavy you could have put a window in with it! The place was an absolute tip so you're surrounded by dirty tables and food on the floor. Obviously understaffed as there was literally only one lady doing till & working the floor. The only shining light (and the reason for the 2 stars) was that lady who was absolutely lovely and obviously trying her very best without complaint & working hard to get on top of things. £8.88 for a breakfast and a coffee isn't the most expensive around but still represents poor value for money given the inedible & poor quality produce. Spend £2 more and there are far better independently owned places locally.

No beans with both breakfast’s

Very disappointed, I paid for an ultimate breakfast. There was no tomato, no hash browns and no black pudding. Nothing like the breakfast served in store. Definitely was not worth the wait.

Haven’t had my meal even saying they delivered ....I’m still waiting for my meal....not good enough ...

Lovely breakfast again Lovely and hot Plenty of food

Food very good, hot and tasty. Only issue is the delivery, it is a constant problem that none of the just eat drivers look at the delivery instructions I add every time when delivering to my place of work.

Missing all the toast and the fried bread from the breakfast which we paid extra for

Food is undercooked and soggy and cold

Didn’t get any beans and paid for extra toast and didn’t get any! Only two sausages not three and was very cold when arrived. Won’t be ordering again.

Absolutely SMASHING service. Food still warm when received so didn't even need heating up again. First class service.

I have ordered 2 English breakfast. The mushrooms was row and cold, frid bread was literally dripping with oil, one of meals was missing tomato. I think the only thing I actually enjoyed with my breakfast was poached egg. Don't think I will order food from there again 🤢

Food was OK but not hot.I had to put it in the microwave to warm it up

Food was really overcooked. The fish was dark brown and hard. The burger was over done and very dry. Chips on both meals were very overcooked and they forgot the peas on the fish. Very disappointed today.

First order placed and received totally the wrong breakfast I ordered the ultimate with extras to share and I received some sort of small breakfast that wouldn't satisfy me at all. Not I'm impressed as I was really looking forward to it. Probably won't order again.

Very Helpful And Friendly Service.... Thanks Again For Your Help.......

Food arrived on time Great food hot when arrived and portion size was fantastic

Good delivery time, food was still piping hot. Decent sized breakfast and Decent quality ingredients

We thought we would try morrisons breakfast for a change as we hadn't had one of theirs for many years. We ordered 1 hot chocolate 1 coffee 1 large breakfast 1 small breakfast... Right so.... We made our way to the drinks machines to get our hot drinks.. 1 machine broke. So queued at the other.. Hot chocolate came out as just hot milk. Asked cafe assistant she just simply replied "oh it never work".. Great start... Lights not on in cafe quite dark as it was gloomy outside.. No heating on either so quite cold... Breakfast were shocking 'large' was the size of a small.. And the small.. Well I've had more stuck between my teeth.. Many items were cold.. Bacon looked boiled as it certainly hadn't seen a grill... I wouldn't advise anyone to go there for breakfast.. Plus it's not the cheapest around either... AVOID!

Food hard and cold. Service poor too.

We were there at 4pm today and it was closed. Update your opening times!

We used to visit this cafe occasionally, food was good and it was very clean. That is no longer the case. My husband’s roast dinner had spent a considerable amount of time in the warmer, the carrots looked as if they had been cooked some days previously. My food was awful too, I left most of it. Not visiting again.

Absolutely Disgusting Dont waste your money there ar Mortisons Cafe in Connahs Quay ffordd llanarth its Re-Heated especially the Chips (uch) you wait for atleast 30/40minutes Fish in Batter tested Old and the Service was Shiti wont be going there again have given them 3 chances now i wold Sack them all and start afresh enough said AVOID

It's a shame to see this once nice cafe deteriorate so much. I had a burger and chips there yesterday. The chips were asbsolutely awful. They're no longer using the normal nice chips they used before, but changed to small ,horrible, overcooked type. They no longer provide sugar sachets, but leave sugar cubes on a plate, to help yourself (unhygienic) to say the least. Am not sure whether this is company policy or local branch management. I'll continue to shop there , but will not use this cafe again.

So after dropping the kids off at school and having come off nights what better thing to do than grab a nice breakfast before jumping into bed, and today Morrisons Cafe Connah's Quay which is right on my door step, was the location of choice! After leaving my car and skipping into the store knowing my breakfast was just minutes away it was like Christmas Day...... I could not wait! After arriving at the "Order Point" I.e the Till, I was meet by Casper the invisible staff worker, we tried to communicate for a number of minutes before the Ghost to English language barrier got the better of us and I decided to stick my head into the kitchen, I was aware it was early so kept my noise to a minimum, as startling the staff was the last thing I wanted, especially as they could have been in a deep sleep around hot pans! Anyway the important part...... what do I order!! Now as I am trying to finally release my inner 6 pac which has been hidden for 20+years I went for: 1 x Brown Bread 1 × Beans 2 x Poached egg. 1 x coffee ( healthy enough) I paid my £5.40 and hungrily took my seat, eager to see the feast appear.... After a decent 5 mins and like the old programme " stars in there eye's my food appeared from the wall and was making its way over to me....... I laid my eye's on it for the first time..... I smiled at the staff carrying said plate to be polite but inside I was screaming 😱 Was it my mistake, do hobbits eat here and I was to blame for ordering a breakfast from the shire..... I checked the menu, no, no hobbit opition, this was an adult breakfast. The poached eggs, the jewel on the plate was obviously cooked in a £12.99 poached egg machine my 5 year old loves, but also says " daddy why are the eggs so small", the beans or should I say Bean, covered only 1/4 of a slice of toast, and I use the word "Toast" lightly, unlike the use of the toaster that is obviously set to high. After 32 seconds breakfast was over..... and now back to bed hungry , £5.40 lighter and the taste of burnt toast, 1 bean and a hamster egg to think of. Disappointed.

Every time, and I literally mean every single time I come here, there’s no one to be seen anywhere near the checkout or counter area, so each time I’ve had to hover around the counter for ages, and even go in around the corner to ask someone to come out and serve! By which point there’s always a queue building up, it’s not staff shortages either as they are all just chatting in the kitchen until someone has to come out and serve. So today, I’ve arrived to an empty counter, stood waiting to just pay for a coffee and cake, no sign of anyone, then stick my head in around the counter to kitchen area to grab someone’s attention, they see me, there’s a girl waiting with a tray for whatever else is to be added by the chef…. Did she need to be waiting in there though? Still no one comes out, there’s now more people behind me, so I stick my head around again, and she picks up the tray, walks past me- doesn’t even acknowledge or look at me, and delivers the tray to a waiting guest, They needed something like pepper or something additional so now she has to walk past us in the queue now again, keeping us waiting, and at least says “2 secs” but still no eye contact. She delivered the pepper , comes back to checkout, there’s no apology for the wait, no eye contact, just “is that everything?” While looking at the coffee mug and cake. I said yes, her next words were “£3”. No please, no thanks, no how was your day? Think this kind of customer service went out a long time ago . It’s got great potential here, but please please set up some sort of rule that there’s always someone with decent customer care skills out in front of house - ye could make so much more money if someone was here!!! Thanks

Went there for lunch, I ordered the seasonal brie bacon and cranberry toastie, it cost 5 quid. I waited half an hour, time on receipt was 12:22 and it was gone 10 to 1. After raising this with a woman working in the canteen she came out 10 seconds later with a box. When I looked at it it was a limp toastie, obviously been sat in a box steaming itself soft. After dropping off the box, she left and there was no one available to talk to. After 2nd look at the toastie, there wasn't even bacon. Here though, I was completely out of order. I do apologise to the lady behind the kiosk, different part of the shop. She had done nothing wrong and I lost my head, my language was appalling to her and she definitely didn't deserve it. I am so sorry to her. Ultimately, the cafe at Morrisons is not worth it at all. The service was God awful and the food is overpriced and very poor.

Extremely happy with my visit. I was instantly welcomed by the café manager. I used the order at table option which was quick and easy to do. All the staff that passed my table looked happy and smiley. I was very happy to see good covid19 precautions still in place including spaced out tables and screens between them meaning I felt safe the entire visit. I ordered a cheeseburger with chips and the app even allowed me to add bacon. The girl who brought it our, Sophie, was helpful and chatty. Claire and Jane who were also present on the dining area were also extremely pleasant. I visit regularly, using the café to do college coursework and every week is a positive experience. I couldn't possibly give a 5 star rating every week but this visit I felt it was absolutely necessary. Thank you ladies for the remarkable experience.

Went to Morrisons in Connah quay I bought two items one was alcohol, when scanned it the assistant came over to check I was older enough. Usually in any other shop Iv been to they would take the security tag off at the same time. So when I scanned both my items and payed for them I walked out but because the assistant hadn’t taken the tag off the alarms went off! I went back in the shop to get the assistant to take the tag off, she said “I hadn’t payed for it and she didn’t remember me” it had only been a minute ago! I got my statement up on my phone and showed it her she wasn’t interested and told me to get it out of her face she was very rude! Then someone else came along I’m guessing she was the manager and she was just as unhelpful! The security guard was the only one with abit of common sense he noticed the two items added up to what was on my statement! Won’t be shopping there again and il tell all my family and friends not to shop there.

Went as a group of 5 for breakfast , I am a wheelchair user. Tables for 4 I can't fit under asked if I could pull a two seater Tabe to ours 6ft away told no I can eat where I was or move to a table on my own. As I was with carers and family fir. Safety reasons I stayed where I was had to hold breakfast in one hand while I ate, I email Morrisons telling them the situation stating I had photos taken and giving them an opportunity to respond before I posted my review. No reply at all off them. . their policy states they clean tables regularly so it wouldn't have taken any effort to clean a small table only I would touch . .I felt if they can't accommodate a family with a person in a wheelchair how would they cope with families bigger than 4. A reply would have stopped me posting this review.

I’ve eaten at several Morrisons supermarket cafes and the breakfast at the Connahs Quay supermarket cafe was not the best experience. The cashier/server could have been more pleasant and the meal was below standard. The mushroom was greasy and had a rubbery skin with a strange taste which lingered for days afterwards and made me concerned for my health. The meal was only just warm, despite being served to me within 15 minutes. I was in the cafe for 45 mins and did not see any customer complete any of the COVID-19 track-and-trace forms which were on the table at the cafe entrance. I completed my form while waiting for my breakfast but was not asked for it.

Dont bother. No speciality tea. Waitress handed me a single teabag and was surprised when I refused it because she had touched it. Manager was trying to make excuses for her.

Beautiful cooked fresh burger and the staff Mandy and Claire were welcoming and friendly. Was really happy with the service. Will definitely re visit.

Went in a few times lately, the food has always been very good, the are always happy to help. Today I was served by a male who seemed relatively new but was absolutely fantastic. I'm sorry I didn't note his name.

Kids enjoyed the nuggets meals but my breakfast was awful, not very hot & blackpudding was rock hard! Wont hurry back

Tried the breakfast large and a smaller one. but even at half price not worth it, awful. The plate was cold, the food was cold, Scrambled egg is not fresh egg it was disgusting, bacon tasted of fish and mushrooms greasy. Very disappointing

great breakfast after early start shopping and a reasonable price cafe was clean and tidy plenty of items on list for eats for breakfast .

Food was ok good value tool grandchildren they where very happy with there meal as well will be going back maybe for fish and chips

They first brought out a chocolate fudge cake with fresh cream on which I made very clear that I didn’t want as I really dislike it so I then go and complain and ask for a FRESH one with squirty cream on instead. I receive it back pretty much straight away freezing cold and with the fresh cream still at the bottom the the fudge cake, really not happy about this as they were the one who made the mistake, they should listen to their customers more!

I ended up in Morrisons Cafe while doing a one day course at the nearby Coleg Cambria. It's a reasonably sized cafe and appeared to be pretty well organised as despite being busy everything seemed to be ticking over quite nicely and my food arrived in good time. Although it was lunchtime I opted for a Big Breakfast (breakfast is served until 3pm). It was a reasonable breakfast and certainly not the worst I've ever had from a supermarket. The yolk in my poached egg could maybe have been a bit more runny, the bacon could perhaps have been cooked a little longer (my preference if for bacon that's on the verge of cremation but that's just me) and I was a bit disappointed that toast was an optional extra given that this is a "Big" breakfast but on the whole I was happy enough.

i gve this an average rating because it wasnt vey clean and the store itself is just the same. however, i think this is an alright place for a quick meal if your on your way to work or something.

Really good service, staff pleasent and helpful

Sunday morning breakfast was in need after a few drinks night before. Once we had the nightmare of trying to order we were good to go. Very polite lady on till but had no clue how to use and make requested breakfast changes. Nice and light and self service tea and coffee. Breakfast came and while fantastic value as £6 for the big daddy, the poached eggs and hash browns were overdone. However for a supermarket value cafe what do you expect. Very impressed with the overall package of value, food and setting.

Best place to go if you attend Coleg Cambria or Connah's Quay High School. Prefect for workers and builders on lunch or a break. The service is great along with the food which is lovely. Reasonable prices. Service time is reasonable for a good cafe.

Great fish n chips, a bit of a wait but worth it, clean cafe, nice staff friendly, willing to help you, just nice and pleasent all round really.

Good menu choice Good price Good to visit post shopping Staff very helpful and friendly Food good and as described on menu

Best place to go if you attend coleg cambria. The service is great along with the food. Reasonable prices.

We ordered baked potato, filled with tuna, and coleslaw for 70p extra for me and chicken soup with a roll for my wife. After paying, we were told that only tomato soup was available. My wife agreed to that. When the soup arrived there was no roll. We told a worker this. She said we only paid a pound for the soup so no roll. We told her that we paid two pounds so she went off, emerged with a roll, went to the till, presumably to check out bill, then went back in the kitchen and finally brought the roll. My wife was now halfway through her already tepid soup. My coleslaw arrived - well, a spoonful did -70p !! A JOKE. RIP-OFF. I then challenged the assistant, offhandedly she said that was a full portion.