Based on 205 opinions finded in 3 websites
Based on 205 opinions finded in 3 websites
Nº 164 in 350 in Stroud
Opinions
Really friendly service. Nice air con atmosphere. WiFi worked well. Would return.
Dave Phillips . 2024-08-04
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I really like the Stroud branch of Starbucks as it's very calm and peaceful. The coffee is always superb.
Sam Pereira . 2024-07-23
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Never even received this order.
Luke . 2024-06-25
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I recently visited Starbucks in Stroud for the first time and I was very impressed with the level of service that I recieved. Starbucks have a very extensive menu that caters for the vast majority of people. The staff are super friendly, I was asked at the till how my day was going which was a nice touch that left a lasting impression. I have visited the other chain coffee shops such as coffee #1 and costa and these places do not have the same feel as Starbucks. To top it off, they are pet friendly which is a really nice thing to see from a business. I would highly reccomend if you are visiting Stroud and even if you are a local to the area.
Adam Dewsbery . 2024-05-22
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Lovely little Starbucks! I missed out on some points from a transaction even though they scanned it twice (system must have been down) and the girl quickly rectified it for me and was really understanding. Thanks to the girl who was in there this morning! You make a mean latte :)
Arianna Challinor . 2024-04-11
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Great location, lovely to sit outside in the sunshine and watch the world go by
Ashley Moore . 2024-02-18
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Took an age to be served in a largely empty shop.
Zena Aylward . 2024-02-16
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I’ve come here a few times to sit and work for a few hours, good vibes, good coffee
Avery . 2024-01-25
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Don't take the British currency don't bother
ting tong (CallCapital) . 2024-01-09
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Callum is a legend! 10/10 customer service always
Ryan . 2023-12-08
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Free coffee ground for my garden
April Parsons . 2023-11-14
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Only had a latte but my was it good, thanks girls great staff friendly and helpful 👍
jez lindley . 2023-10-29
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My second visit to this branch , I ordered a hot chocolate with cream and automatically the sever keyed in for a large one , I asked if they take blue light cards he said yes and put through the discount then a split second later it was at the original price of £ 4.10 he asked whether I wanted a receipt I said yes and then you could see it originally was £ 4.10 then £ 3 64 then £ 4.10 which is what I was charged . I queried it and then was given a voucher for a free drink next time which is fair but I was left confused why I got a discount then straight away it was taken away , seems like a way of getting extra money out of customers if they don't challenge it.
Suzette . 2023-10-27
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I really hate leaving bad reviews! As someone who has worked in hospitality, I really do have a lot of empathy for staff and excuse a lot of behaviours as I’ve been there myself and can understand how difficult people can be and the working conditions etc but my first time here it felt very unfriendly. The lady that served me came across slightly condescending like I was troubling her, and there wasn’t any smiling or welcoming gesture it just came across quite cold. I kind of felt like I was being an inconvenience which when you’re spending £15- £18 on coffee and cake you don’t really want to feel like. It was also dead so, I know talking with colleagues is more interesting then working but you are also getting paid to provide a customer service. It’s not the end of the world but the massive disappointment was waiting for my order that my mum had gone to order and a member of staff pulled a face behind her back! I think my mum might of misunderstood what he said and instead of explaining he pulled a face when she turned round which is quite insulting when you’re sat opposite and observing it. I wanted to say something however I didn’t tell my mum this because I didn’t want to upset her but it made me feel very unsettled and it’s a shame as it’s a nice shop but personally wouldn’t go here again based on this experience.
Sasha Red . 2023-10-02
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Popped in for a coffee on the way into town today, Yasmin and Daria were truly amazing! Didn't realise they had gone card only and thanks to Yasmin I was able to get my coffee fix as she went above and beyond to help us! Thank you!
Tyler Banks . 2023-09-27
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Lovely bunch, Callum makes a fantastic cup a brew and always treats us well x
James Taylor . 2023-09-24
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The best staff and always fantastic service
Chloe & James . 2023-09-24
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The staff are so lovely and the coffee is always spot on
Abigail Holmes . 2023-08-31
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Quick and friendly service from all staff. The cleanliness was good and very tasty food and drink. Worth coming in and will come back again ☺️
S-Sadie Holford . 2023-08-31
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I'm a regular at the Starbucks in Stroud, normally pretty early too. I can say without exception you are always welcomed warmly, the drinks are made beautifully and the Staff are above and beyond, not intrusive, but kind, friendly and helpful. I bring my dog too and they are all very sweet towards her. Thank you to Callum and Yasmine and all the team for making my mornings such a good start to the day.
Louisa Clarke . 2023-08-31
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Super friendly and nice staff. Great service and clean and comfortable
greta hart . 2023-08-30
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Callum is very friendly and welcoming
blue camps . 2023-08-29
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Five star as always, yasmin and callum always make us feel welcome and remembers my order. Top team
Charlotte Timbrell . 2023-08-29
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Beautiful coffee! Callum is very friendly very helpful!
Georgia Aylmer . 2023-08-29
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Yasmin was very kind and helpful and the service was amazing
Hettie Crump . 2023-08-29
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The staff are always welcoming and the atmosphere is great as well as the food and drinks
bella gray . 2023-08-28
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Always such a lovely atmosphere and warm and friendly team. Callum and Daria both make the perfect latte. Always a pleasure to pop in…
Pippy . 2023-08-28
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Fantastic service everytime with a smile ! So glad Stroud has a starbies
Saskia Robbins . 2023-08-28
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Went in with cash but they said they don’t take cash which is quite ironic considering they have a tip box on the counter ! Would not recommend
Karen Judd . 2023-08-01
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Ok coffee but staff seem more interested in customers they know than new customers
S C . 2023-06-19
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Love coming here, staff are always so friendly! Main reason I keep coming back:)
Sheena Mckenna . 2023-06-06
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Basically I order on the Starbucks app which I normally do and I always collect at the mobile order collection desk at Starbucks Stroud. I’ve been ordering the Starbucks strawberry Açai Venti with lemonade after my work everyday and I’ve always wondered why I couldn’t taste any lemonade. So one day I went to Gloucester Starbucks for a day out and i watched a worker make my drink with lemonade and they had added no water it was just the strawberry açai base with the lemonade drink, so I tried it and it was so much better and refreshing compared to the one I tried in Stroud. So Starbucks please tell your workers in Stroud to concentrate and look carefully of what there costumers have ordered because If I’m spending £2.00 for 1 lemonade and they give me none, thats scamming. So please deal with quickly Starbucks because I’m not happy with it.
Kakuli Rozario . 2023-06-05
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Great service and excellent friendly staff always welcoming
Leeanne Thomas . 2023-06-02
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Looks like something has changed as the place is already tidier and more pleasant.
kasia sobczyk . 2023-05-30
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Brilliant coffee and even better staff. So friendly and helpful. Thank you guys for being so lovely.
Sharon Sharp . 2023-05-26
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Many moons ago I had a cappuccino in Starbucks and it was just a cup of froth. This was only my second visit since their opening in Stroud. Last time I tried the egg Nog latte ,which was very nice..tho I was unaware when I said yes to cream on top it would be an extra charge, taking it to well over £5! it was also served in a white ceramic mug so didn't look like the beautifully crafted layered picture on the board . Nevertheless I gave them another go and not being a big coffee drinker I went for a chai latte..a matcha latte to be precise. Not for me . Health benefits it may have . Nice taste..it does not. Paying is by card only , also noticed the toilets were out of order. I couldn't get any internet in their ,either my own or theres. ( Unaware if there was WiFi anyway) Seating inside is not very cosy. They do have a really nice outdoor space. Appeared very clean inside and if you are a Starbucks regular no doubt it will appeal to you.
Bev Langford . 2023-05-23
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My favourite bunch of baristas! Love popping in for a chat and a DELICIOUS (soya) latte to get me through the work day. Thanks all for everything you do!
Daisy Jayne . 2023-05-22
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Kev was super friendly and a lovely all round experience
Cressie May . 2023-05-20
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Great service and excellent coffee
Frankie Palomo . 2023-05-19
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Amazing experience! Such amazing staff and always friendly and a snails on their faces
Sophie East . 2023-05-19
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They are always so welcoming, always give friendly service, the whole team always work really fast to give great customer service. All the staff are knowledgeable and willing to suggest new drinks and options of sweet treats to indulge on. overall they are all amazing
Amber Lusty . 2023-05-18
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Amazing and amazing coffee very clean and tidy
Sim Middleton . 2023-05-18
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I love visiting this Starbucks store, staff are very welcoming and friendly, excellent customer service. Staff always smile and say hello
Simon Brown . 2023-05-18
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Love Starbucks. Especially Stroud one, Callum and Mia are amazing and super friendly, don’t even need to give my name over as I’m in there so often haha. Can’t fault the branch, absolutely amazing service all the time.
Nikki Hocking . 2023-05-18
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Everyone is so lovely drinks 10/10 everytimeeee
Lola Womersley . 2023-05-18
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Absolutely amazing service, everyone is so nice and friendly. Callum is so funny and welcoming.
M Lee . 2023-05-17
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The staff are always incredibly helpful & are willing to suggest new drinks to try which are similar to those I’ve already been trying. Friendly staff & always welcoming when visiting the store, nothing is ever too much. Thank you Stroud store
Charlotte Taylor . 2023-05-17
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Outstanding service and place to meet and drink always lovely and clean great place to be! Tess and Callum are brilliant! X
freya megan . 2023-05-17
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Went in on my lunch break and got an Iced caramel latte and red Leicester and tomato sandwich. Staff were very friendly and the place had a really nice vibe.
Morgan . 2023-05-16
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Went in with my boyfriend recently who is a wheelchair user and could not fault the accessibility. Also it was nice to see the venue and toilets being so wheelchair friendly, the products were great especially my chocolate cookie, the staff were very helpful including bring our order over to us to make it easier for me, I would highly recommend to anyone visiting.
Callie and Brandon . 2023-05-16
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I love Starbucks Stroud. The store is clean and welcoming, the drinks are perfect and I'm a huge fan of the cinnamon swirls. As for the staff, you couldn't ask for a friendlier bunch, they always greet me with a smile and remember my name and regular order. All of the staff are great but Cam in particular always makes you feel welcome and is deserving of particular praise
Funky Death Productions . 2023-05-16
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Excellent visit today with helpful staff and a friendly atmosphere.
Oliver King . 2023-05-15
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My go-to coffee shop in Stroud, the staff are always friendly & welcoming, and offer a great environment to work in, or meet family & friends in. I have and will continue to recommend Stroud Starbucks as the best place to go in town.
Andrew Hart . 2023-05-13
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Great little shop, staff is always friendly and helpful, the products are always top quality
Fernybrewer 86 . 2023-05-12
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By far my favourite coffee shop, the staff are all incredibly friendly, it's warm and comfortable inside and the coffee tastes great, service is always with a smile regardless of how busy they are. Would 100% recommend a visit :)
Roman Official . 2023-04-24
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Nice friendly staff, clean restaurant area..😊
Ali Stevens . 2023-04-23
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Brilliant service by Shania, great coffee.
Lee Pitts (LeeFGR) . 2023-04-10
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Absolutely love this Starbucks the aesthetic is lovely perfect for a insta story. Staff are always friendly. Always helpful and remind me to scan my app to get the points.
James Lund . 2023-04-09
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We had a very decent experience at Starbucks, the coffee was great and they accepted card. I was surprised to see the negative reviews.
George Chalhoub . 2023-04-08
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Callum and Kev are ace super helpful! I love ordering from here !! Always get what I want and never have an issue
Kallum Chamberlain . 2023-03-24
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Clean. Polite. Efficient. But rather stark.
Theoc . 2023-03-19
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Went in for the first (and last) time today. The atmosphere inside was very sterile and unwelcoming. I actually queried the cost of the two coffees we ordered as it was so expensive, I’d thought there had been a mistake! Coffee was really weak and mediocre. We chose to sit outside and realised we were sat amongst a sea of cigarette ends! Won’t be be going back.
corrine howe . 2023-02-26
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My entire experience was gross. The coffee and food tasted horrible and were so ridiculously expensive. The staff are unfriendly. The atmosphere in this place is dead. The way the coffee shop is decorated makes it feel cold and unwelcoming. I just do not understand why you would choose to go to this place over any of the other million coffee shops in Stroud. Hell, there’s a much better coffee shop a few meters from here. I will not ever be visiting again
A . 2023-02-06
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I recently visited a Starbucks location and it was a complete and utter catastrophe. The barista was giving me a lecture on the history of tacos, but when I asked for a simple coffee they looked at me like I had two heads. The drink was so cold, it was practically frozen in time. The store was dirtier than a unicorn's rainbow, and the seating was more uncomfortable than a ghost's bed. To top it off, my drink was more expensive than a talking plant. I expected better from a well-known chain like Starbucks, but it seems like they've forgotten their roots and started serving churros made of jellyfish. I will be finding a different coffee shop to frequent in the future - one that doesn't make me feel like I've fallen into an alternate dimension.
EEGZ . 2023-02-06
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Where's the white whale! No giant mammals or sturdy sailing ships seen at all. Clearly Starbucks was not named with literary fans in mind. Coffee was fine, but Melville would be disappointed.
Tim Green . 2022-12-31
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Went for a flat white, should have known better. Coffee tasted cheap, had too much milk and was way too hot (burnt milk taste). Still like their fraps but think I'll be avoiding Starbucks once again.
Robert Beal . 2022-12-24
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Didn't take cash which was annoying, quite small as coffee shops go but very clean with a great range of snacks and great customer service!
mark Vincent . 2022-12-22
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That’s horrible hot choc , for 2 times
Layss Barbosa . 2022-12-21
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I thought I go into Starbucks for first time since opening went to place order got cash out to be told it’s only card so I Walked out if you don’t accept cash and card you won’t have my business
Michael wilkinson . 2022-12-10
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Tried to come once. Really wasn't impressed as had cash on me and they was like we don't take cash only card. Like bit unhelpful. 99% of places take both. Second try cane back with card got 3x drinks. 3x snacks. And as you can see was £22 nearly £23. Only positive was my strawberry collie thingy, and pastry nice. Negative only taking card silly should equate to all customers. Starbucks set up like regular coffee shop but it's strange as no prices on cakes, and not many options for drinks, not a wide choice Aside from negatives staff was nice and friendly
josh francis . 2022-12-05
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Well went in for breakfast and looks great inside. But they would not take my cash card only. Very disappointed as I go up and down the country with my job and they always take cash. 😪 So in the end went to Costa in Stroud. Should take both.
Marc Antony . 2022-11-25
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Decided to try the new Starbucks in Stroud on Tuesday this week 22nd Nov. Had to waite a very long time for my Flat White. The people who were behind me got their coffees before me which was very annoying. When I queeried as to why I had to waite so long with the girl, she was quite abrupt with me to say "can't you see we are busy". Well, there were 3 girls serving and not over busy. They were just slow. Costa are much quicker and always very polite to their customers. Don't bother going if you've got a bus to catch. I wont be going back!!! :(
William nigel-jones . 2022-11-23
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Everything you’d expect from a Starbucks. Avoid and go to one of Stroud’s lovely local cafes.
Chelsea Stokes . 2022-11-22
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Does not accept cash, no signs up to state this. Maybe put in place to prevent theft. Other branches are still accepting cash
Dan Turner . 2022-11-20
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Love love love!! I was their first Uber eats delivery, they were so lovely and wrote me a lush note and gave me 2 reusable Christmas cups!! So kind and the delivery was perfect also!
charlotte holder . 2022-11-18
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Good people all staff alloway smiling there alloway greet customers.
Jake Aldridge wildlife . 2022-11-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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