Based on 268 opinions finded in 1 websites
Based on 268 opinions finded in 1 websites
Nº 185 in 350 in Stroud
Opinions
Best services. Only complaint no vegan rolls to have with the great soup
Gerald Barry . 2024-10-26
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Nothing quick about it. Older lady on til really rude and staff move round at snail pace. 20 mins for a coffee...Sort yourselves out.
Emily Victoria . 2024-10-26
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Had a Gloucester breakfast.... very very disappointing... was served on a cold plate and not helped by having to wait ages for the coffee... egg was like a rubber disc... a waste of money. Such a shame as was looking forward to it. Gets one star for the sausage!
CC WH . 2024-08-27
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I didn't expect to find such a nice restaurant at the service area. The restaurant has a farm shop, a play area for children, and outside, there is a lawn and a lake. It's a great place for families with kids to take a break.
Ben Smith . 2024-08-09
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Ordered 2 bacon and sausage cobs on a Saturday morning at 8an. They had run out of sausage only bacon to offer. Also ordered a tea and a coffee. Bacon cobs came after 2 mins. I had to ask for sauce and all the server could find was 2 sachets of ketchup. No other options. I had to wait a further 10 mins for drinks. When we came to eat the cobs they were cold as we had, had to wait so long for the drinks. The cob was stale with no butter and the bacon was hard. Definitely not worth £6.25. Save your money and get a sausage roll instead.
Lisa Law . 2024-07-27
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Somehow added extra items to our bill that we didn’t want. Got back to the car and the coffee is stone cold
Lloyd Evans . 2024-03-25
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Only had drinks here so I can’t judge the food. I tried the smoothie and it was nice. But the service could be improved. The ladies where not so friendly and quite stressed. Also you can find milkshakes on the menu but they don’t make it which is odd. But other than that, it’s a nice place to have a drink with the view over the pond with ducks.
Melanie Mengüs . 2024-03-24
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I should have gone to McDonald's for breakfast. I used to look forward to a breakfast stop here. But the breakfast is now not good. I ordered a Westmorland, a full English, but the scrambled eggs, mushrooms, beans etc were just dumped in my plate and look unpleasant. I decided not to buy it and left it on the counter. I went for a bacon and sausage roll that was ok. Dryish bread. In future I will drive to the next MacDonald.
Andrew Bray . 2024-03-21
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Good range of food and drinks. Quick and efficient ordering on the screens. Order was ready to collect very quickly. The last two times I bought a tea and it spilled out onto my top when I drank. Luckily it wasn't all over my top but certainly quite a bit. Please can you sort out your lids. I did go over and asked for a new lid but it still spills.
Georgia Bennett . 2023-10-15
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Quick kitchen is now the slowest option. What a disappointment and waste of time.
Howard Burrage . 2023-09-21
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Extremely high price for small pie and coffee £8 just go to McDonald's you can get an entire meal for that price. I don't recommend this place at all. Just tried the coffee £3.25 and it doesn't taste great weak flavour. Being serious a McDonald's coffee that is £1.19 taste significantly better
HarryVlogs . 2023-08-21
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Vegetarian breakfast menu clearly designed by a meat eater. No clue and as good as non existent unless you have a love affair with tofu
Andrew Powell . 2023-04-15
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Lovely farmhouse service station with a shop and restaurant. The toilets have plenty of space and are clean. Friendly staff too. Would visit again.
jamesbtmtrains . 2023-04-13
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Always stop here as facilities excellent . Normally get takeaway but decided on cooked breakfast , oh dear very disappointed the bacon, black pudding and bubble and squeak were overcooked (hard ) . Customer service a smile or greeting would have helped too . 30 th November .
Alison Seddon . 2022-11-30
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They had a mix up with the sausage and bacon baps. Customers returned them opened to swap them. Twice the re wrapped open sandwiches and put them back under the hot plate. Serious food hygiene issue. Review your CCTV and see for yourself. 09.50am 23rd September
Danny Shiels . 2022-09-23
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Lovely food well cooked, hot and served with a smile. Clean tables know Cafe, cleared quickly and cleaned after use.
Georgina Hemmings . 2022-05-25
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One of the best place calm and quiet
Janith Sooriyathilaka . 2022-03-24
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It’s amazing place and nice location also excellent customer service highly recommend it 😎 Mamdouh
Mamdouh Karnaba . 2022-02-15
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Went for breakfast: Excellent! Quality of the food and drinks was really good - I highly recommend for a quality breakfast in cosy environment
Alex . 2021-11-04
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Absolutely worth a stop on the motorway or it's worth a trip to it the shopping food restaurant is absolutely accident great service very clean and tidy
Robin Shaw . 2021-10-15
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Great food but very slow service.
Colin Sawers . 2021-10-14
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Lovely coffee and piping hot quality food..
Nigel Dawes . 2021-10-09
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Clean and lovely food can get busy at certain times of the day but worth it
Brenda H . 2021-09-28
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What an amazing place, of all the service stations I've visited this is top of the tree! Good car parking, lovely grassy walk for your dog, the whole place is open fresh and clean. The farm shop is really good with an excellent choice of local produce. Fab 👍
Rosie Christmas . 2021-09-28
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Should be renamed very slow kitchen.
Liz Lines . 2021-09-26
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Best motorway services I’ve visited.
Steven Long . 2021-09-15
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Brilliant food for a motorway service stop. It is all fresh and made there. There are pies, sausages, chips, sausage roll, lasagne, cold sandwiches. All very tasty and quick service. There is good seating outside to enjoy the view. At the side of the car park is a good green space for dog walking. I will definitely make this a stop off next time I'm going down the M5. There is also the Farmshop and a cafeteria next to the Quick Kitchen.
Desmond Cole . 2021-06-25
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Definitely not quick. Waited 20 minutes for a cold bacon sandwich with some thick brown sauce which tasted more like Branston pickle. Not worth the money spent. I should have carried on driving to Macdonald's.
Samantha Moorhouse . 2021-06-19
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Best sausage rolls I know of! Great service, lovely coffee. My favourite motorway services by far.
Rachel Holgate . 2021-04-07
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Always good to visit Gloucester services for a look around the farm shop and for a bite to eat. The sausage rolls with cranberry and stuffing are amazing!
Dan Bambridge . 2020-12-05
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Always stop here to use the toilet and have bacon bap and capucino even when in a rush!
Steve Sexton . 2020-03-07
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This Motorway Service Station is a gem, worth waiting to arrive at near Gloucester. Our first stop from Devon when going to Norfolk. Its light, airy, good selection of food and shop a very smart place with a restful small lake at the rear. Highly recommended!
Kevin Mitchell . 2020-02-29
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Really good food with a splendid selection
T Sweatman . 2020-02-18
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Great food in a lovely setting. Pleasant staff making visiting a pleasure.
Bernie Cook . 2020-02-15
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Food good. A bit pricey. Not too busy.
Neil Pollock . 2020-02-15
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Little more expensive but it's my stop each time
philip kennedy . 2020-02-14
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Amazing farmshop, hot food and drinks. Lovely local produce of range of food and snacks, honey. Relaxing view by the lake outside.
Aya Bakir . 2020-01-09
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Excellent service station so different and relaxing
Paul A Thienel . 2019-11-19
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Lovely place polite very helpful staff a must place to stop off at changing places toilet
Darren Aston . 2019-10-31
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Queues far too long. Not quick at all!!!
John Tuppen . 2019-10-04
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Good place to be getting food on your journey
Kevin Bowring . 2019-09-23
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One of the nicest service stations we have stopped at. Nice farm shop but quite expensive
Steve Robinson . 2019-09-06
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Love this place, good food and lovely ataff
Kazzie Frampton . 2019-09-03
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Sausage rolls, 🤩 I leave it at that!
Adrian Johnson . 2019-08-27
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Ripped off with 2 overpriced cheese pies that were dried up dreadful await your comments customer services!
steve flynn . 2019-06-28
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For a motorway service station this was excellent. Sausage & mash was served as a generous portion which featured small green beans with the peas and shallots in the veg. Nice touches.
Mike Costelloe . 2019-05-25
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Large selection. Looks better than Waitrose.
Keith Knaggs . 2019-05-24
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Very European. Amazing selection. This is what all motorway service stops should look like. Great service. Hats off to the owners
Olav Hector . 2019-05-23
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Always packed here and very noisy
CeeJay . 2019-05-09
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Great building, lovely food, nice shop. Best motorway services around!
Jonathan Hale . 2019-05-02
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big queue but amazing sausage rolls!
Richard Nixon . 2019-04-17
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Perfectly adequate coffee break
nigel moss . 2019-04-11
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A very different ambience from other motorway services. Good fresh food too at a slightly higher price. But worth it...
Frank Gray . 2019-04-09
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A great spot, what all service stations should be!
Nathan Slee . 2019-03-31
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Nice food and a change from the normal services food
Jamie green . 2019-03-19
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Great surroundings, far above average for motorway services but expensive.
Paul And susan . 2019-03-17
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Lovely services, fabulous food, would highly recommend
Sarah White . 2019-03-17
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Absolutely LOVE these services! They are the BEST...Can't recommend too highly
Susan Coleman . 2019-03-02
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Gluten free options available, vegan and vegetarian, chips are superb , very nice decor , not the usual services you get on a motorway. Big farm shop .
wesley thorne . 2019-03-01
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Good hot food and a cup of tea.
William Quayle . 2019-02-24
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Another well organised service area
GRAHAM LINT . 2019-02-23
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Lovely food and very happy, helpful staff.
MICHAEL HIGHAM . 2019-02-21
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Much more than a typical motorway service area, the Quick Kitchen serves quality, home-made dishes using locally-sourced ingredients. No chain "fast food" outlets here. Adjoining is a shop combining farm shop and delicatessen.A welcome break (in the true sense) during a motorway journey.
Huw Morgan . 2019-02-08
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Really nice place to stop. I appreciate you have overheads, but seriously, the pricing? And the food wasn't all that. Restaurant prices with less than average food. Kids fruit juice was £3. Its cheaper in a pub. Although the setting is nice, I won't stop there again to eat. We had the cooked breakfast, 2 adults 1 child, a drink each, came to £48. It's not like any other services, that's for sure.
Zeb Zackley . 2019-02-01
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Pleasant location and friendly service staff
eric pemberton . 2019-01-26
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Great choices and lovely and clean. Great place to break a journey up and have a rest
Kathryn McAndrew . 2019-01-24
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Great place to eat and drink good quality food and drinks at very reasonable prices and great friendly staff.
Philip Walker . 2019-01-16
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Clean and tidy. Food really impressive. Would certainly recommend
Iss Rhs86205964 . 2019-01-16
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Excellent for a quick pitstop, very clean and good food
Gareth Jones . 2019-01-15
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Great food, good portion size, although a little expensive
Peter H . 2019-01-04
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lovely food. Peaceful restaurant.
Gregory Stanton . 2019-01-03
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Was very busy but still good service and clean hope we call on our journey home
Susan Langley . 2018-12-23
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Had a lovely cup of coffee with cake here
Margaret Warner . 2018-12-17
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Superb lasagne and salads. Excellent service and delicious nutritious food to see us on our way. Why can't all Service Stations be to this high standard? If they can produce this why can't others?. Just perfect for a long journey and for all ages and abilities. The dog walking facilities were much appreciated by Chester Dogg too!
Ursula Goodall . 2018-12-02
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What a great services ......modern hobit hole type design.....great breakfast aswel. Whole place is spotless.
Michael Haynes . 2018-12-01
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Great place to stop. Good facilities for families as well.
Rowena McKnight . 2018-12-01
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A very nice setting, with a peaceful pool. A cut above your average service/ rest stop area. A good selection of hot and cold food but not the cheapest.
Jeff Meaton . 2018-11-24
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Such a shambles for very high prices!
Cheryl Urwin . 2018-11-19
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Very busy great coffee and warm atmosphere nice cakes but unfortunately didn't try any.
George Fairnington . 2018-11-16
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Nice an clean a bit expensive but aren't all services
peter brown . 2018-11-15
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Overpriced and poor choice main restaurant much better and not much more expensive
rosie Jarnell . 2018-11-13
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Good wholesome food. Quite expensive and usually lukewarm. Considerably better than most motorway services food though.
Jeremy Morgan . 2018-11-09
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Great place to stop. Lovely building and great selection of quality products, but be prepared to pay more as a result.
Jon Bigwood . 2018-11-08
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Generally it's good but the food isn't consistent, some stuff is great but then other things are not.
John Davies . 2018-10-27
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This should be used as the model for far more motorway service stops as it is a friendly and ecologically focussed place. Built to blend in with the surroundings rather than jar with them, it ticks many boxes. It is very pleasing within too; good food offering and facilities albeit somewhat expensive.
Mark McConachie . 2018-10-26
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Very good quality of local produce and excellent coffee and service.
Lisa Smart . 2018-10-25
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Had breakfast there you can have 5 items or 9 items and a coffee 2 pieces of bread £11 *95
NICHOLAS HARDY . 2018-10-17
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The sausage roll appears expensive at £3.70 however it must contain a pound of meat.
Short Caution . 2018-10-07
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I used to love these services when they first opened - however the food seems more pricey than I remembered, the quality isn't as good despite the menu being better then the average services. Also it seems like this place has become too popular, lots of quite rude people pushing in queues etc.
Lee (Eat_LEEad) . 2018-09-18
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Excellent. A refreshing change from the average service station.
Michael Inkpen . 2018-09-18
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Nice experience and day out. Good for relaxing.
Tiberiu I. Niculescu . 2018-09-14
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It's just the best service station in THE UK. The best food, facilities and atmosphere. I wish all services were like this.
Stewart Tranter . 2018-08-31
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Love the services, always make a point to stop here whilst driving from Nottingham to Cornwell as it's a little under half way and the kids can have a play in the indoor....and outdoor playground. You will not get better facilities in another service station in the UK. Only down side is you get what you pay for so everything is a premium price and the food portions are very conservative.
MrHaroldCheer . 2018-08-26
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Best place for kids. Indoor and outdoor. Modern architecture. Good healthy foods.
中川貴仁 . 2018-08-24
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One of the best services in the UK! Great food and an excellent shop! Worth a stop!
Timothy Meikle . 2018-07-05
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Puteti servi ceva dulce sau racoritor
ioan cocicodar . 2018-03-31
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Advert says 24 hrs it closes at 9pm then don’t open till the next day
Adrian Nicholas . 2018-03-20
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Operated by the same folk as Tebay - always a winner
James Anderson . 2017-12-15
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Not your usual motorway service station. Although still very busy, the environment was very pleasant and more relaxed. It’s not part of a chain so it has more of an individual identity based on the nearby landscape and wider Gloucestershire countryside.
Julian Mason . 2017-11-12
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One of the more enjoyable experiences to be had at motorway services. Food tastes fresh and home cooked, farmshop is great to look around and outside seating area is pleasant. A little overpriced but don't mind paying more if you get decent food, drinks and atmosphere.
Anna Brown . 2017-11-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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513 Opinions
This was my second visit to The Black Horse firstly with my wife and then with a group of friends both times when out on a walk. Each time I was impressed with the food, drink and friendliness of the staff. The menu was appropriate for lunch, well cooked, nicely presented and tasty.
77 Opinions
After a 5 hour drive to Dursley we me and my mate decided it would be nice to get a decent meal before we make the long journey home. How wrong was we Fish and chips was absolutely disgusting When we went in there was 2 other customers waiting. We ordered are food and then the staff or owner put fresh fish and chips in the fryer. However after putting it in the fryer he then started are Oder with the fish and chips he already had waiting leaving the 2 customers before us to wait for the fresh fish and chips. I was annoyed but didn’t won’t to say anything We got in the car opend it and didn’t even smell or look fresh. Chips was very dry and cold the fish batter was soggy and cold and the end was dry and hard. Total easy of money and we but it in the bin. Even the 2 ladies that was there before us was standing there with a smile knowing we was being served the crap lol. On the upside there was tartar sauce or mayo in a tup that we didn’t ask for however and I’m totally 100% being honest as you guys going think everything can’t be that bad. Well there was a hair stuck to the lid part when we opened it. Definitely not recommended or if you go ask for fresh as his going give you the crap to eat.