Starbucks in Poole

Well, what can one say apart from the pure disappointment, I don't expect much from a place like that but I do expect great customer experience, someone to take orders, cleanliness and decent food but got none of that. ordered burgers and they tasted so bland and wasnt even cooked properly, outside of the "meat" was black but the I side was pink, the buttermilk chicken was over done or the oil really needs changing ( if not changed can make you seriously sick) the atmosphere was so dead a funeral would be classed as happy place than that. Watched another customer, grabbed a highchair, and then immediately put it down, cutlery had to be searched for. Needs some serious improvements chef needs training on how to cook food, the staff needs to keep on top of cleaning and routine only saw one guy do it throughout the whole staff, for a company like Havens you'd expect some sort of decency

Greggs is usually a favourite snack but on this occasion the sausage roll was stone cold and there was hardly any milk left for our teas. It was so busy it was too much of a scrummage to get back to the front of the queue to complain. Very disappointing, won't be rushing back.

Good customer service and good pizzas

The food could have been better, it lacked taste. I would recommend it, and will be back, I've been here before and enjoyed it, maybe today was an off day

Been to a few subways around the country. Never been to one with such a helpful polite member of staff. The young lady was working on her own and was very helpful. A credit to whoever owns that franchise