Starbucks in Shropshire

My husband and I popped in for a coffee last month, and I just wanted to write a quick review. All the staff were so kind and friendly, nothing was too much trouble and they were all rushed off their feet at the time. It was such an enjoyable experience and normally, we would go to a small cafe but this time we came to the bigger chain. I'm so glad we did. The staff are a credit to Starbucks.

The Service was absolutely fantastic, each and every one was amazing and they always seem upbeat and in a great mood, the drinks were great and made to perfection

Great atmosphere and lovely staff. Nice, clean area to sit in. Glad we popped I'm and a great place to avoid all the rain!!

Dropped in here as I was sight seeing in Shrewsbury for the weekend. Served by a really friendly chap, called Paul, knew the area really well. Great service and gave some really good advice about places to see while here. Happy to help and a credit to the company.

Called into Starbucks in the square to get a drink as I have done since it opened went to order a drink to be told that they no longer take cash . I have a debit card but under principal I didn’t want to use it , I think you should have the choice after all it is legal tender and if we all used cards we would loose are currency and another part of our British identity.

Myself and 4 children visited Starbucks around 5pm on 22 Decemeber 2022. What a HUGE disappointment. Firstly, the drinks list was behind the counter and very small, so was pretty unredable to anyone with presbyopia (common in your 50s). When I asked a staff member about this she replied, "I don't write the drinks list". No apology, and no effort to suggest what drinks I might llike, Just dismissal. After an afternoon's shopping, we needed the toilets. There was one and you needed a code to access it - all fine with us. What wasn't fine was the state of the toilet. It was disgusting. In fact one of the children (a 19 year old male student) refused to use it! The 3-4 members of staff had obviously not checked it for many hours. This is simply not acceptable. Clearly for the staff chatting and laughing was more important. I am not a fussy person at all, and this is the first time I have written such a review on Trip Advisor. There are many other coffee shops to visit in the lovely town of Shrewsbury. I suggest you visit one of those, and not Starbucks. (Apologies for the toilet photos, but I was so incensed I took photos.)

Called this week 14/07/22 at lunch time and had one of the worst coffee’s ever,I had a take out and would have retuned to complain but was in hurry.won’t return . There’s plenty of competition.

this place is overrated, the service was awful, the food is such bad value, why go here when you can go to 'House of Yum'.

My daily coffee break is met everyday with a smile and great service unlike other branded coffee shops in the town this one has a great team that are very helpful and also very knowledgeable....see you soon

I read in the press Starbucks were participating in this scheme which made us want to have lunch there. We chose two paninis and ordered Frappuccinos. The cashier rung up £16 on the till. I then asked the young male assistant (about 17)if they are participating on the eat out to help out and he said sorry we are not. I then said leave it then we will go to Caffè Nero as there was more choice of sandwich we wanted and they were doing the offer and more seating.