Starbucks in City of London, Westminster

Closed the seating 90 mins before close so decided not to go in.

when I went there on MY BIRTHDAY they were playing a playlist ONLY by Taylor Swift, my favorite singer, I felt so special

My go-to drink is Oat milk matcha latte with extra matcha.

Alway my everyday buddy❤️ Skinny macha latter venti is superb

Good place to work near to Baker Street station

Always a welcoming atmosphere and service with a smile

Had my first Pumpkin Spice Latte here today with the sweetest baristas, Arpit and Riad. Thank you!

Nice place but it the space downstairs closes at 19:30 and the whole establishment closes at 20:00. I came here to work because I thought they close at 21hrs and needed a place to finish something and I couldn’t even finish my drink.

The coffee is bad, unlike in the Gulf countries

Coffee really good, but banana bread was good, but rlly dry :)

Very cool and pleasant during a hot sunny day

I go there abroad to drink espresso coffee, not bad for an Italian.

I had the Strawberry Açai Starbucks Refresha Drink which was good! Not too sweet and refreshing! My shock was the cost and how much things have gone up especially as this was mainly water! Staff were pleasant but could be friendlier. Limited seating upstairs but more downstairs. Some outside seating too. Reasonably clean.

Great coffee and great service by staff

Had a most unpleasant experience with the man on the till at about 8.30 on Thursday 7th March, in the morning. I asked for an extra hot coffee and he began talking very loudly about how all their coffee is hot and can't be made hotter. Then, when I asked for hot milk he gave me a long lecture about how asking for hot milk would make the drink hotter. He went on and on, very loudly and eventually, as I was in a rush I said whatever it was it would be fine. When I went to pay I noticed he was shaking his head at me. I walked out in disgust and wont be returning

Average at best. Toilets were nasty.

It’s an ordinary starbucks franchise, I don’t understand what the other critiques were expecting differently? It is small yes.

Overprice.. over £4 the coffee that is £3.75 any other Starbucks stores. Nothing extra for this extra money. Small and less seats. Won't come again. Feel better to leave a tip then charge for nothing

It was my daily stop before returning to the hotel, good atmosphere, delicious coffee…

Friendly staff. Good service. Great coffee

Cafè boníssim, ambient molt bo i treballadors molt amables.

Just stopped by with some mates... Nice little coffee shop with handy downstairs seating area which gave a nice feeling of being away from all the hustle and bustle of city life a few feet above our heads!

Πολύ καλό. Πολύ καθαρό. Πολύ ακριβό

Absoutely disgusting staff and male manager who not only got my order wrong but spoke to me in such a rude and condsending manner ....I felt very threatened and intimated !!!!!! horrific store will never go back.. These staff should be fired especially the male manager

rude man. disgusting service especially the indian guy.they look down on you as your asking for free items when youor actually a paying customer

Feng is super sweet and friendly and chatty, she gave recommendations and they were perfect very friendly service and I'm much more of a costa fan usually 😶‍🌫️ great coffee and they actually listen rather than just going with what they want to do!

I came here yesterday (08-Sep-23) around 2pm and the male staff who took my order was smiley, cheerful and was so welcoming which really made my day. I came here again today around 12.30pm and ordered the same thing. The lady who took my order made a mistake with my order - I asked for “extra caramel sauce”, but she heard “No caramel drizzle”, so I ended up with the wrong order. But I have no problem with that, as everybody makes mistakes and that’s fine. What does matter was how the barista guy had such a bad attitude after I told him my order was wrong. He was rude and abrasive, and was also extremely passive aggressive when he had to fix my order. Never gonna visit again🫡

I didn’t say anything to anyone and an employee says to me don’t be rude to my colleague like that. When actually it was her colleague that started on me and wasn’t just focusing on her Job. I am a customer that just wants a coffee, nothing else concerns these workers at Starbucks. There was one rule for them and another for me. When I said I didn’t say anything, she pointed out my attitude but what about her colleagues attitude. If there was a problem in my non verbal communication, then what about the non verbal communication of her colleague that she was backing and who actually started on me first. Then all employees began sticking together and they all one by one started on me for no reason. They can be the victim all they like now, but the victim is often the perpetrator to begin with. They are the ones that started it not me. They were ganging up on someone for no reason not me. I just wanted a coffee, they are the ones that had a problem not me. I don’t care if they were ganging up on me.

Just bought a coffee here 20:15 and it’s really bad they deny customers use of at least upstairs seating and especially use of toilets. Take away only I’ve been told. No excuse apart from staff used to bad habits.

Nice branch, fast delivery, Not many chairs to sit on.

A kiszolgálás rendben volt,kávé minősége rendben volt,azt kaptuk amit vártunk. A kávézó alatt van egy nagy helység ott nyugodtan lehet reggelizni kávézni és telefonokat tölteni. Ami nekem nem tetszett hogy minden asztal koszos volt és a padló is. Látszódik hogy nem gyakori a takarítás. Véleményem szerint gyakran le kellene mennie egy dolgozónak mindíg kontrollállni a tisztaságot és a takarítást minden esetben precízen kellene elvégezni.

I order just a frap at 3:08pm. The delivery estimated time changed several times. Delivery time was 4:08pm. My order was due but the driver was no where in site. On the GPS the driver was sat outside the store. Then he went on multiple deliveries, yet mine was still due. I never received my order. Never ordering from there again.

I have been in here a few times disgusting customer service I see a member of staff talking about me i ignored it then went in again had a gift card the man serving me wouldn’t allow me to use it and said I need to register it online which is a lie I work in central London spend a lot of money with Starbucks but will never go in there again.

Friendly and efficient staff. Top quality coffee as always. Toilet is a mess and stinking. Not a pleasant smell to be drinking your coffee to

My order was ready before I had even paid! Super fast staff, especially considering how busy the shop was!

Starbucks won't never let you down.

Great service but amazing that in central london a toilet can’t be fixed.

They don’t want to put dairy foam on your oat milk latte drink even though you requested it.

Your drink might get stolen so keep an eye on it . I had to get the barista to remake my drink 😩.

Love this little shop, well it seems little, until you go downstairs where there's a nice seating area. Impressed! The staff are always smiling and friendly. The food is good and the coffees are top notch! They even give little samples of a new coffee they are promoting, a nice touch. Always a nice experience, definitely recommend.

The worst customer service ever. I was there around 8pm today and the staff were all in hurry to serve and close with a horrible attitude , first my friend and I was asked to get off the table as there were closing, so we politely stood up and we waited for our coffees to be ready in about a 2 mins a third member of staff walks in front and tells us off to go and sit down stairs I asked her if she gonna serve my coffee downstairs and agin she repeated her self and later when she understood she was like okay…the coffee was prepared by the barista who witnessed all this and didn’t even bother to call out our names…I have to go and get at the counter and ask if the coffee was for us… seriously ridiculous service and attitude management should brief such people with such behaviour as this spoiled my evening.

I ordered a grande toasted vanilla shaken espresso with vanilla sweet cream, but my drink wasn’t made well sadly :( but the staff were polite!

Great place to sit and relax. They have plenty of space downstairs, lovely music. The restroom was closed so can't really say anything about that.

Great branch, great staff, great location. Caramel Frap!!

Plenty space downstairs,mostly empty when I was there, I liked this women head drawing on the wall!

Be sure to check out the seating downstairs

The downstairs area is very nice and quaint. Would recommend. Can be noisy with students and some background music. But you feel hidden here.

Muy bueno a precios similares a los de España.

Just got a takeaway coffee and Feng who served me was wonderful!

very loud music, your head will explode from the noise

Comida fria e pouca variedade. Funcionários pouco amáveis Espaço pequeno e pouco limpo.

Mocha was sweet as hell. Loaded with way too much sugar. Horrible.

Great coffee and customer service again

Great customer service and amazing coffee

This isn't my usual Starbucks place since I had to take a detour to work that day, I ended up in this one. Great ambience! Love it! Would definitely go back if I happen across this way again.

The best thing their underground seating. The only issue was the wash room was out of order

Servicio rápido y bueno. Bollería fresca Precios algo más económicos que el resto de Londres.

The White Mocha was on point and service was quite prompt even with the place being busy with over 12 people ordering and just 2-3 attendants 👍

No toilet, no place to sit, not friendly baristas and uncomfy atmosphere

A classic Starbucks. Well located.

I picked up a takeout coffee whilst walking back from central London towards Euston Station. Service was friendly and the coffee was as expected.

Descent coffee place. Typical of it's kind I suppose

As usual as a regular Starbucks. Nothing special

Good job I wasn’t in a rush to catch a train, no need to roll your eyes when I didn’t quite hear what the drink dumped down on the side was either. Rude, slow and expensive

The best medium soya chai latte I've had! Very quick service and got my name right 👍🏼

Nice service. Good quality of food and drink.

Lovely team who work fast and always have a smile on their face, but twice, in a row, have had hot chocolate which tastes of coffee. Proper cleaning of utensils between drinks would be good? People who do not like coffee can taste even a hint of it…

Quick and efficient service. Loved the caramel frappacino.

I did not enjoy going to this Starbucks. One of the assistants (who made my drink) was a bit surly. Surliness has crept into Starbucks a lot recently. I asked for an Extra Hot Pumpkin Spiced latte, it was luke warm. As it was an expensive drink (£4:40) I decided to complain. He gave me another but it was lukewarm the second time. I went downstairs and there was no music playing despite the speakers around. It was horrible, so silent, like being in a morgue. I won't be coming here again in a hurry.

The staff weren’t awfully friendly and they didn’t have many drinks / sizes

A little bit lack of cleanliness...

Never any wait time or delays, and drinks always taste amazing 👏🏼

Good coffee however the toilets were so narrow and so dirty !

Not a lot of items on the munue but a nice place downstairs to sit down and relax.

Toilets out of service, no please, its not ok

This branch was the closest to our hotel. Nice staff and clean.

the staff was very nice and coffee was lovely. mňam

Comodo, con salsa sotterranea ampia e il solito wifi. Consigliato

I think that the barrister was training.

Toilets could have been way cleaner…

This is a nice coffee shop. The coffee and food was very enjoyable. The staff were friendly. Prices were reasonable. Service was good.

Friendly staff and well made drinks

Cold drinks on a hot day in London save our lives.

Classique pour un Starbucks. Néanmoins les lieux ne sont pas propres

Well what to say about the Starbucks on Baker Street in London!? Perfect spot to enjoy perfect coffee specialy if weather is like today!beautifull sunny day

Absolutely not worth it to be there! Is not what you get as they say! It is the only logo.

Nice refurb - cool sleek design. Can’t believe they stopped doing drip/filter coffee though - Starbucks isn’t Starbucks without Pike Place!

Horrible u gave to wait 10 mn or more for a drink

Great coffee. The new redesign of the coffee shop was worth it. Very welcoming and professional staff. Can't forget the amazing coffee brew every single time. Would highly recommend! 5 Stars!

Great service, friendly assistants, good coffee.

İçeride oturma alanı oldukça az. Dışarıda birkaç masa var. Fakat Londra’da genellikle dışarıda oturulamadığını düşününce geriye kahve içip oturabilmek için tek bir seçenek kalıyor. O da alt kattaki oturma alanı. Oturma alanı olarak iyi olmasına rağmen o kadar havasız ki, 5 dakikadan fazla duramadık maalesef.

Good service Chai latte was unsually sweet!! I threw it in the bin as it wasn't made quite right

Solito ma un pò troppo piccolo e anche vecchio locale

Lovely as always! Usually quieter than others in the city due to its location

Downstairs lounge for dossers on their laptops

صيدلية يشتغل فيها مصري وزوجته مصريه اسعارهم تحسها بالمزاجيه مثلا اذا دخل بريطاني او غير عربي وساكن بالديره وعارف الوضع يصيدهم اذا غيرو بالاسعار بس من يدخل وجه عربي وبالتحديد خليجي تحس البيع بالنفط الخام 🤣 يعني البروفين ببرميل وادوية السكر والضغط عاد على حسب الشركه اذا زفت يبيعه 3 براميل واذا زينه يزيد اما اذا مضاد هذا من 8 براميل وانت صاعد 😂

Nice fudge brownie hot chocolate

I ordered a white chocolate mocha, but instead I just got warm milk. I paid 4,20£ for milk.

Place for coffee and meet up is great just bathroom was terrible and blocked

I have given this place a 2 stars purley for the brand, the staff don't listen, I said no cream and one pump of syrup; and guess what 4 pumps of syrup and cream, then they scooped the cream off (what a mess) but of course they can't scoop the syrup off.. so I asked them to re-do it... The toilet absolutely disgusting... for such a brand of coffee chain, you could do much better and certainly when the real cost of a cup of coffee isn't more than 20p I am sure they could afford to get a cleaner that cleans the toilet more often.. Sorry for the image but needed to make a point.