Starbucks in Wellingborough

I recently visited Starbuks at Wellingborough, and it was an experience beyond my expectations. Right from the moment I stepped in, the warm and inviting atmosphere made me feel at ease. Amazing people, Amazing staff. Loverly girl Mamta was very helpful and welcoming.

No gluten free options! I could not believe it! I ended up with a packet of crisps. In today’s world where a lot of us are gluten intolerant it’s appalling that a major company like Starbucks doesn’t have ANY gluten free options on a Friday lunchtime.

Awful place. Untrained lazy staff with no knowledge of menu. Place is soulless, most tables wonky, dirty chairs, used cups everywhere, just awful.

Met a friend for lunch, ordered drinks they forgot the cream, not a problem they squirred some on top, however staff had cant be assed attitude, there were 8 tables with empty drinks on, & all three members were out the back?! At one point someone walked in & had to shout "hello" loudly to be heard! Such a shame used to love this shop used to have a great, friendly staff & atmosphere!

1. Ordered a Cappuccino grand and got a white coffee grande; undrinkable. 2. Ordered a cream based Frapaccino, no cream on top, and got a Coffee based with whipped cream on top. The staff are junior and it shows. They have not been trained properly and were totally lost when I took the drinks back. Avoid this place at all cost. I won't be returning!!!!

Just really needed a coffee. It was a really good coffee, with whipped cream. Excellent service, and polite staff. Will return.

drinks are always fab, exactly what is asked for, and the premises is lovely too. However the manager seems to think he owns starbucks itself and could try to show his hard working staff some more respect in the way he talks to them as they are fab.

I like to shop locally if I can so I asked this Starbucks to order some of their products for me on two separate occasions. The latest was some decaf coffee.... I waited two weeks for a phone call but heard nothing. When I went in to ask I was told they couldn’t get it and had forgotten to phone me. Customer service - what customer service? Just don’t take the order in future... direct people to the Starbucks website and save us all a lot of effort!

Each time I visit, I moan and groan because the whole experience is sooooo poor. From the seriously over priced food (costa looks a lot cheaper), the awful coffee and the moany and groany staff who always seem to have 'issues'. The coffee is absolutely awful and not to the usual SB standard. It tastes burned and nasty to the point that I've had to return to the counter to ask for another. The last occasion was no different with even my husband remarking at how bad the coffee was on this occasion. The second round of coffees were a marked improvement but by then we had really had enough and should have got a refund and left. I doubt I will return any time soon.

Used to be ok but we have now had 2 visits where the coffees tasted more like weak instant! Not impressed and won't return!

Every time I have been in I order two coffees and they serve them separately. I also ordered panninis to be nearer, again had to stand and wait, one at a time!! Had to chase for the loaf cake slices. At least Costa bring the hot food over to you!!

Visited for family catch up, they got our order wrong as I asked for coconut milk and got normal milk and the coffee was not particularly hot. It was not very busy and they seemed well staffed. I was going to take my coffee back but two other people were complaining about their coffee's and said their coffee was warm not hot. The staff seemed to be un apologetic and just generally fed up. I didn't take my coffee back we just left. It was a let down really as I have always had positive experiences at other Starbucks.