Based on 119 opinions finded in 2 websites
Based on 119 opinions finded in 2 websites
Opinions
I didn’t want the sauce on the chips ! And the chips were not large at all! I opened the food and all of the chips went everywhere food was not sealed properly!!2
Erin . 2024-08-11
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Cold so never got to enjoy it and ended up chucking it in the bin waste of money
chelsea . 2024-08-02
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Food has really improved. Well done to everyone at Star for a delicious meal.
Rebecca . 2024-08-01
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Excellent service. Pre ordered for 6:30 arrived exactly then, hot and tasty. Good job thanks guys
Ryan . 2024-07-31
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order was good except ordered a chicken wrap & received donner,also ordered 5 x pieces of baklawa & only received one.
Robert . 2024-07-30
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I ordered a salad with my pizza didn’t get it ?
Hayley . 2024-07-29
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Lovely food, and happy it came early, on the other hand was not happy with delivery driver. After me giving directions to where I was he was extremely rude! I ran down 2 flights of stairs for him to stand there holding the food shoved in my hands and turned away, not a thank you or anything. Poor customer service!
Gemma . 2024-07-26
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I won't feed my dog with the food form here
Philip . 2024-07-24
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Not much salad and garlic bread was 8 inch not 10 inch
Jeanette . 2024-07-23
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pizza was missing extras. The burgers lacked the salad requirements, and the doner kebab was definitely not chicken. extremely disappointed
Lisa . 2024-07-22
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Most pieces of the dinner meat was stale and burnt, pieces cut half a inch thick, the food is not fit to eat
Jason . 2024-07-21
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Food never actually showed up.
Chris . 2024-07-21
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Great food really good portions top place really fresh and tasty , will definitely recommend
User . 2024-07-19
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£7 kebab with one piece of meat in it absolutely shocking waiting for our refund
Dark Spark . 2024-07-15
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My food has not came and shop has shut.
Charlie . 2024-07-14
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Order was delivered to wrong address and not to the address stated on delivery
Freya . 2024-07-13
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the delivery man was really pleasant and nice
Gareth . 2024-07-13
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This place has actually become a joke now, an hour an half for my pizza and ignoring calls!
Sharley . 2024-07-10
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Food was tasty but arrived lukewarm, and no updates on order status/on its way, yet delivery was spot on when it said it would be
Jon . 2024-07-07
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Food said it was out for delivery 30 mins previous. It turned up late and everything was freezing cold
Emma . 2024-07-05
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Awful! Chicken burger had no lettuce or chilli sauce that I selected. Ordered large kebab and it was like a kids portion with like 15 chips. Popcorn chicken portion was tiny. Then waited 2 hours for delivery! Why does it take 2 hours for a chicken burger and chips and a donor kebab and chips? Will stop ordered as the last few times have been the same. No point wasting my money.
Rachel . 2024-07-05
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Ordered at 21:50, said 40 - 55 mins on the app. Food finally arrived at now 23:50 with items missing!! Tried ringing the restaurant 10 times throughout the delivery and it was constantly engaged!! If I’d had known it was going to take 2 hours I would have never ordered!!
Michael . 2024-07-05
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My pizzas have arrived and they have been thrown about all the toppings have fallen off and are a right mess! Can’t even get through to anyone on the phone to complain
Stacey . 2024-07-05
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The food is amazing the delivery ain’t bad really good definitely getting again
Alfie . 2024-07-04
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Food was delicious really enjoyed the flavours 5 stars
Gary . 2024-07-03
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Medium chicken kebab with only 4 pieces of chicken rip off! Dry, rubbery over cooked chicken! Pizza was full of grease and chips like cardboard. Never again
Tash . 2024-06-26
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Great donner meat, excellent delivery time
Steve . 2024-06-26
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Not the best tbh. Ordered £15 of food and ended up paying £20 because they sent the driver with no change.. the chicken kebab was supposed to be large and there was hardly any chicken in the box. Was supposed to get 2 bottles of DIET Pepsi which is 3L and got 6 cans of normal Pepsi which won’t get drank. Couldn’t get more mugged off if I tried.
Rachel . 2024-06-24
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Phoned to see where food was and man on other end of phone thought it had been delivered until he asked the delivery driver who didn’t even realise they had put bag in his car, over heard them arguing whilst on hold. Restaurant has gone down hill big time used to be decent back when it first opened but now food is disappointing and sounds like you be lucky if it even arrives.
Rebecca . 2024-06-24
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My order was freezing cold! The kebab looked half eaten. We did not touch any of the food, I have pictures of the food when it arrived. I would like a full refund for this order or I will not be ordering from here in the future. It was awful.
Kirsten . 2024-06-21
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we did ask (and pay for) extra cheese, and lettuce but didn't receive it.
Allen . 2024-06-20
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I ordered stuffed crust in the garlic bread which cost me extra and I didn’t get it and the order took two and a half hours to arrive!!
Nicole . 2024-06-15
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Food was great, delivered in no time at all, delivery bloke was ace too!
Dani . 2024-06-15
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all was good apart the late delivery.
Steve . 2024-06-02
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Food was all cold , chicken wasn’t good , meet very hard
Jade . 2024-06-02
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Delivery driver said they knocked and called which they didn't and then said they left it on the door step which they also didn't
Billy . 2024-05-26
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delivery time kept being moved, then when it still hadn't arrived by the latest time given so called and got told their doing it now. app updated to say its been delivered and yet I still have no food delivered. two hungry and very tired children, I ordered this nearly 2hours ago. absolute joke
Laura . 2024-05-22
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Make sure got the right money when order because they never seem to have the change to give u back
Gaz . 2024-05-13
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Had to wait over an hour for food and when it arrived was missing an item called the restaurant and they did send it out but was cold and dry.
Rebecca . 2024-05-10
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Food cold The order was coming late They said already was at the door but i check the camera and nobody was there
Stefan . 2024-05-02
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Not worth the money, tasted OK won't order again
Kirk . 2024-04-29
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food was a bit cold drive was miserable
alison . 2024-04-28
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it was cold.. i always order from you but this time it was pretty much cold
Samantha . 2024-04-26
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Food was delivered on time but was still cold,garlic bread was solid and not edible
Tyler . 2024-04-15
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Food was great but far too much for us to manage my wife is 90 I am 94..
Brian . 2024-04-14
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food was cold i ask for 4 salad only got tomatpe was abysmal never again driver didnt no where he was going
Roger . 2024-04-09
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Hash brown was missing from the order chips weren't great delivery time and service was good
Emma . 2024-04-05
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That's a positive from me that the food was early! Always ordering from Star Kebab, never had a bad meal. Thank you
Lindsey . 2024-03-16
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10 minutes late, food was cold and order massively wrong
James . 2024-03-14
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It’s terrible when you find skin with flakes on it. You brush it aside, thinking it was just a slip-up. But when you find it a second time, and then a third, and even a flake as tiny as a fingertip, you pause. You’re unsure of the angle, the hooves, and other unsavory things that might have an emotional impact, enough to make you view culinary art differently. It’s a shame brought upon the word ‘food,’ and a human disgrace named ‘business’ through the reckless recycling of garbage in our stomachs. The danger of food poisoning—that’s the taste my liver sensed when I extracted a chicken flake from between my teeth.
Marius Manea . 2024-03-02
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absolutely terrible service.we ordered a coupls of kebabs for customers of our pub but it came so late they left before.really dont know what happened but not happy at all with the service and would like something done about it.shocking
Hayden . 2024-02-29
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Food arrived early , did try to ring to say they needed to swap an item , i didn’t answer/didn’t come through and they then changed this and come and brought me back my refund in cash , lovely kebab , 10/10 x
Cody-amelia . 2024-02-26
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It was half hour early but I was impressed with that and the food was nice and hot and friendly delivery guy
Albert . 2024-02-19
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I took one bite of the burger as it looked so good as the chips were wrong and the chicken wrap was just plain and not made how wanted chips had wrong sauce on them,I reported this and then I was happy to have my burger I took a second bite as it was lovely to have a mouth full of tomato sauce on the top and bottom bun I had to get a knife to scrape it all off that just caused a feeling of heartburn it wasn’t good I managed to get a lot of it off so I was able to eat it but I’m not impressed at
Kelly . 2024-02-18
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Ordered the tandoori chicken pizza and it came with no tandoori chicken, quite disappointing
rachel . 2024-02-09
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Kids meal was missing the chicken nuggets tried to ring the restaurant phone was off the hook/ no answer
Rebecca . 2024-02-08
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Missing bbq dip and missing 10pc onion rings
Kimberley . 2024-02-08
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The food was very late and I was given the wrong bottle of drink.
Leah . 2024-01-18
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Brilliant food! Best takeaway service 👌🏽👌🏽
Hollie . 2024-01-16
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My food was late and then by the time it has got here it is stone cold . Far from impressed ,especially when this is my favourite place to order from !
Zoe . 2024-01-15
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An hour and a half it’s taken and still not here. Shocking service
Laura . 2024-01-13
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After a justeat mess up. Order was cancelled twice. After calling them they were rude. Lost a customer today 👌
Carrie . 2024-01-10
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The food was great as usual but the was one thing that was disappointing ,we ordered two wraps as part of our order and one was full of meat and the other had four small pieces and we thought we ordered chicken wraps but they came as Lamb ,but they tasted very nice and would order the Lamb again
Phillip . 2024-01-07
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Food tasted great & good portion for large sized!
Melody . 2024-01-02
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Food was all over hard , most of it cold , just not very good quality didn’t get what we asked for ,
Jade . 2024-01-02
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Delivered earlier than expected but didn't mind.No problem.
Sharon . 2023-12-30
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Sides were bang on but pizza was not cooked in the middle properly
Luke . 2023-12-29
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I ordered thin crust queen pizza but they delivered deep pan and it had Donna meat on it which is not supposed to be on a queen pizza, I never want to repeat that experience again. I ordered 6 pieces of Baklava but only 3 was delivered. The delivery driver got lost despite me adding my platoon on the map with the app he called me but I could not understand him. All in all not a very pleasant experience.
Robert . 2023-12-23
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Two hours it took to make two pizzas. Both very soggy. Not the best. Delivery well over an hour late. Wouldn’t bother
Laura . 2023-12-21
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AVOID!! Wish I could give no stars!... No pineapple on my Hawaiian pizza 🤣🤦🏼♀️ Everything burried under the cheese, incredibly salty! 🤮 Phoned to complain but got left on hold being ignored. They have no idea how to make a pizza. Best to stick with Domino's. No refund, no customer care, not good good at all.
Andrea Kim . 2023-12-20
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Ordered 2 pizzas for collection, went in and they were sat on the heater, I was ignored completely when I walked in for about 2 minutes even though I was right in front of the guy milling behind the counter. On returning home the Hawaiian with some extras didn’t have the pineapple on it which is a key component of the pizza. When I rang to complain I couldn’t get through after 3 attempts as it rang out to answer machine. When they did answer 40 mins later I explained the situation the guy said ‘I’ll check’. I was kept on hold for 5 minutes while I could hear employees laughing and taking orders from customers in the shop. I hung up to call back but they had left the phone off the hook. Poor food. Poor customer service. Will not be ordering again and will advise others of the same.
Tom Chant . 2023-12-20
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Food was iver a hour late. Was told driver tried to call me 5 times, which is not true. Food delivered luke warm and missing my bread...not impressed with this service and will not be ordering again....give up
Chris . 2023-12-08
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After 3 phone calls food arrived nearly 2 hours late food was cold and order was incorrect will not be using them again
Julie Gough . 2023-12-08
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Very late delivery, ordered a large chicken shish and only received something smaller than a small portion! Poor quality chips, chicken was poor quality and salad very dry. Awful!
Darren . 2023-12-07
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Food came very cold , the pizza crust was like charcoal it was that burnt , the chips were over cooked and rock hard. I will never order from here again and would like a refund.
Sophie Williams . 2023-12-04
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Food wasn't very warm and very expensive for what it was
sharron . 2023-12-04
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Waited 2 hours for the tiniest amount of chicken kebab, wasn’t even kebab, just 3 small chicken breast pieces chucked in a box, stone cold, I use this place at least once a week and it was the worst I’ve ever seen. Absolutely awful.
Callan . 2023-12-03
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We ordered food at 18.45 delivery time 19.50/20.10 It is now 20.18 and the delivery driver has said the order has been delivered yet no food!! I called the restaurant and he said driver has problems with car! Load of rubbish and that he didn't mean to submit that it had been delivered just so that we then couldn't request refund! Don't waste your time with this place shocking!!!
Keira . 2023-12-03
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Had the wrong order asked for 2 kids sausage meals and all meals were nuggets
Melissa . 2023-12-02
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Ordered at 7pm del8vered 8.45pm food barely hot
Roger . 2023-11-30
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Ordered extra salad no salad, wrong sides turned up no fried onion on the burgers even though paid extra for this food was lukewarm it was late
Natasha . 2023-11-30
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Very poor which is unusual - an hour late on delivery cold when arrived and missing meals? Called them to be told oh looks like your pizza went on another order, no sorry very strange not sure why they thought that information was informative!?? Asked if we wanted a replacement which they would get out when they could! Not good service at all hoping for a refund through just eat nothing offered from restaurant
Hayley . 2023-11-27
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Was great but my order was missing the kebab off the pizza 🤦♂️😂
andy . 2023-11-18
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Bad what tf not as usual cold food and 20 minutes late and it's Tuesday no excuse
Graham . 2023-11-14
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Over an hour since I ordered and said it was out for delivery for half hour so was cold when it arrived
Charlotte . 2023-11-14
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Never in a million years was it a large special kebab, 4 lumps of chicken no mushrooms tomatoes or onion.
Terrey . 2023-11-09
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Forgot half the order, went back returned freezing pizza that was also the wrong one, rang up and refused too listen and they hung up
Katie . 2023-11-09
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Order very late and the chicken fillets were chicken leg with a very spicy taste, thrown in the bin .Not happy and will not Order again
Martin . 2023-11-08
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It was cold and I got the wrong order
Lexi . 2023-11-07
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Meant to be delivered at 6:35 didn’t arrive until 7:25 and was cold
Joel . 2023-11-07
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Great food delivered in good time and nice and hot
rachel . 2023-11-03
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Send wrong order and food was cold
Martine . 2023-11-01
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Wrong order, Soggy chips.. delivery driver rude!
Jordan . 2023-10-26
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Ordered at 10:30 and arrives at 12:15. Called to cancel order and was told driver on the way and then hung up on me. Food was hot and looked decent but didn’t get eaten because we went to bed instead. I usually leave a decent review because the food is good and usually quite quick but bad service this time round unfortunately.
Rachel . 2023-10-25
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Very happy with the food as always 🌟
Mark . 2023-10-20
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Late delivery. The box was pressed on the pizza and melted on the toppings. Disappointed.
cathy . 2023-10-18
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Very tasty mixed kebab and good value burger box. Friendly delivery driver.
Daniel . 2023-10-18
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Kebabs and pizzas were really good 👍🏼
rachel . 2023-10-08
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Very overpriced desert and wrong item delivered wrong drink also
Terrey . 2023-10-07
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Love the chicken Doner kebabs they are really nice
rachel . 2023-10-06
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