Based on 91 opinions finded in 1 websites
Based on 91 opinions finded in 1 websites
Nº 2169 in 2812 in Glasgow City
Opinions
Went with family for breakfast. The pancakes were nice and enjoyed my time there. One pancake was served cold which was disappointing as was expecting them all to be warm, however, still tasted nice
Kimberley J . 2023-09-16
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Don’t recommend the superfood stack. Yoghurt was thinly spread on pancake, fruit consisted of 2 strawberries, 3 raspberries and 6 blueberries. Really dry and just not worth the money.
Scotland1888Scotland . 2023-08-15
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Today I had my first experience of stack and still. My sister, Dad, myself and our 2 children (2 years and 12 weeks). We enjoyed fantastic customer service from the moment we arrived until we left. In particular Lyle and Chantelle could not do enough for us. I feel when people write reviews, most of the time it's because they've had a negative experience. Today I wanted to mention the staff at Silver Burn where absolutely wonderful and ill see you guys soon!
Lauren M . 2023-05-04
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We have been regular customers to this branch since it opened but I can honestly say we won't be returning to this branch ever again. Our previous visit wasn't great but this visit was just plain awful. The staff were too busy chit chatting to even provide basic service. We waited to be seated which took ages, then it took ages for someone to return for our order then we waited at least 20 mins for our pancakes which isn't normally the case and it wasn't even busy, so not sure why it took so long? When they arrived it looked like a dogs dinner, the ice cream had melted so obviously it had been sitting for a while before being brought to us, then when we had finished it took at least 10 mins for our plates to be removed, the staff were standing directly infront of us chatting not bothering with any customers, when they took the plates away they never uttered a word, never asked if we wanted anything else or if anything was OK, then we waited another 15 mins until we seen any staff again. I had to wave them over to pay the bill. It was completely shocking service and we will never return here. It's completely different at braehead, I would advise people to visit there other branches!
Scottish-Hidden-Gems🏴💎 . 2023-03-15
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My son and I had pancakes in this restaurant and were very impressed by the food and the service. There was a lot of choice but you could also create your own. The pancakes were delicious. They were maybe a little bit expensive so we wouldn't go there a lot but it was perfect as a special treat.
MathsMagic . 2022-12-18
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Visited October 2022. Tried the “Cadbury” 99 pancake special. Two pancakes that you cannot taste as they are sandwiched in off brand chocolate sauce definitely not cadburys chocolate. Fairly unpleasant and with sprinkles to really ruin the texture. Accompanied by Sprite with a poor syrup mixture and sticky tables. Really not a fan. Other people in party were happy enough with pancakes
Bayernfantana1 . 2022-10-20
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Met a friend here, she has been many times before but my first vist. I arrived early and the restaurant was busy, but was greeted warmly at the entrance and as my table was ready I was able to have a coffee to wait for my friend. The host on the door was very friendly and accommodating as were all the staff that served us. The food was good I had the breakfast pankakes, my friend went sweet. Both were excellent. Drinks good as was the coffee. Will visit again.
stewartmQ2691GG . 2022-07-10
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Nice fluffy pancakes but quite dry without syrup/butter. Maple syrup was very expensive as an extra. In fact, the whole thing was expensive. Not sure I would go back.
601lesleym . 2022-05-15
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Ordered pancakes with syrup and strawberries. Came with what looked suspicious on the 🍓 but as it was on all assumed it must be a chocolate dusting. Ate some but was niggling so closer inspection showed every strawberry covered in mould. Does no one sense check the quality of a dish before delivered or when being delivered ? Made Manager aware and he offered me new strawberries - no thanks! I had to ask them to take the strawberries off the bill as it was not offered and neither was anything else. As you can imagine left most of the rest as felt sick but they still charged us for everything else, poor quality control followed up with poor customer care - leave you to make your own mind up if it is worth a visit
alans946 . 2022-02-19
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Was Looking forward to Stack and Still Silverburn for a nice Valentines Day Lunch, Ordered the Strawberry Cheesecake Short stack, when it arrived it was only a Double stack, pointed this out to the server who didn't bother taking the stack away for a redo, instead brought out an individual pancake to add to my order myself and proceeded to lift the pancake with bare hands and put it on my plate, so much for food hygiene. I Started eating and found the cream cheese filling to be more like sour cream, definitely not what you'd expect from something described as Cheesecake, the clue being that cheesecake is not sour and is relatively sweet to taste. I thereafter left the cream cheese topping and instead ate around the topping, only to find that the toffee sauce was also missing from the order and the meringue was a laughable small nest plopped on top as an obvious after thought. This is my second poor experience at Stack and Still, it will definitely be my last, if you're after something memorable, it certainly will be. Completely disappointed.😠 Disappointing food · Terrible delivery service · Poor presentation
markopolis . 2022-02-14
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Nothing was fresh, avoid at all costs. Flamed peaches and roasted pears were ice cold. Bacon looked sickly, boiled and not fresh. Pancakes were extra dry and stale even the maple syrup topping couldn’t help. Chocolate sauces were also watery. The tables were sticky too. Would never return.
HonestMaterialGirl . 2022-01-30
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What can I say?! The food. Wow. The Service. Wow! Was worried when folk on here were saying it was overly expensive. It's not. You get what you pay for. And that's big portions of goodness. I was taken there by work mates for my birthday lunch. And yes, there was the obligatory surprise HAPPY BIRTHDAY song by the waitress, Jenny who was a legend the whole service. Very friendly and very helpful, as were all the staff. I ordered the All American. Perfect food. Perfect portion. No faults with the food at all, neither did my colleagues. 5 stars all the way. Can't wait to go back.
dhoganLA59 . 2021-11-15
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Visited with my sister, we both ordered pancake stacks, mine being gluten free due to having coeliac disease. Waitress brought the dreaded allergens folder, so ok, made my selection. Was advised gluten free pancakes take longer, so that’s fine. Our food arrived, my pancakes were clearly uncooked, and my sister’s regular one was very pale and barely cooked. Both plates were returned. Unfortunately my GF ones were yet again raw! The waitress brought out the manageress, who proceeded to tell me that is how the Gluten Free pancakes should be, and that they were actually fully cooked! She then said she would give a discount on our bill. Needless to say it was a very disappointing uncomfortable situation. After a discussion with pleasant waitress, Manageress Claire was called back, she was again, insisted pancakes were as they should be, and went on to say batter is made fresh daily etc, I tried to explain it was possibly too chilled to cook, however she was adamant they were as should be. I had to eventually ask her to just stop, I’d had enough, It was offensive and downright rude of her. We were not charged.
jeanhS2946LU . 2021-10-10
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Firstly, this review applies to the Edinburgh store, I couldn't find that one on Tripadvisor to write the review for. Wow - I never thought a pancake could be so filling! This place has a menu of toppings for pancakes that I would never even think of. We went for breakfast and I still found myself adding sweet toppings such as Oreo biscuits because there was so many options. Just such a fun place to get some food which is very nice and tasty. The only reason it has lost a star is because it is quite expensive but we were extremely full after our food so it was worth it but I know it could be seen as very expensive. Worth a visit none the less.
alyshaangelpaulsen . 2021-09-15
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To start on a positive the meal in general was pretty good. If you have a sweet tooth like myself this place is pretty ideal. My friend and I both got “The Nutella stack” With the option of one, two, or three pancakes. I being my greedy self got the three which was pretty filling. The Stack came with 3 pancakes topped with a generous amount of Nutella, Chocolate buttons, pieces of Cadbury crunchy chunks and clotted cream. The meal in itself was nice and the staff were generally lovely! Onto the negative.. I just feel that it’s overpriced for what it is. The meal was served within around 5 minutes of ordering which in my opinion I don’t think were freshly made. Your essentially paying £25 for 5 pancakes (including my friends) with some chocolate on top, it’s just not very good value for money, and a bit steep if I’m honest. Would I come back here? I would yes, but Not in a hurry. The food was good but for the price paid you can get a nicer meal elsewhere.
John K . 2021-09-10
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Visited in Edinburgh as a last day breakfast treat - quite expensive but delicious was hard to make a decision on toppings with so much choice sweet or savory, buttermilk, protein or low fat pancakes - single, double or triple stack. We were a group...
Lisa C . 2021-08-27
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Had a great lunch at S&S with the family! My wife and child shared the Breakfast Short Stack (3 Pancakes) and I opted for the Banana Short Stack, with a wee added Reece's Peanut Butter Cup. We all really enjoyed our choices. It's not the...
dvbchnn . 2021-08-22
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This was our second visit here but it was a completely different experience from our first visit just a few weeks ago. Every table was full, there wasnt enough staff working to cope, many items were out of stock but service was still quick and...
Scottish-Hidden-Gems . 2021-08-07
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Took my family for a treat which we all loved, (pancakes were amazing) but was slightly disappointed with how pricey some of it was. My daughter accidentally spilt a full cup of apple juice and we were charged for a replacement - £2.50 for very...
vickym373 . 2021-08-06
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Really enjoyed the pancakes, staff were very friendly. Fruit was very fresh and quick service. Only negative would be quite expensive but apart from that we enjoyed it
denisew08 . 2021-07-07
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We visited here for the first time and we were pleasantly surprised, especially after ready mixed reviews. We were seated and served immediately and we got our food in less than 10 mins waiting. The service was great and the pancakes were delicious. We cant...
Scottish-Hidden-Gems . 2021-06-21
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Visited with my daughter and 2 grandkids for lunch. The shopping centre was quite busy but none of the restaurants were too crowded, including this pancake restaurant. We got a booth immediately. The staff were friendly and there were good Covid compliant measures in place....
BigMerk . 2021-06-19
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Always succeeds in sending you home stuffed. The choice and quality of pancake toppings whether savoury or sweet is impressive. On reading some just seem strange for a pancake topper but go in with an open mind and you will find delights galore. I had...
paulgallacher2015 . 2021-05-23
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It was Braehead we were in the service was great food was great but my 1 complaint was the charge of £2.50 for a very small drop of maple syrup it's a pancake place and they have the cheek to charge extra for maple syrup...
Grannygrampa . 2021-05-10
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This was our second visit and still ordered far too much. The pancakes are huge, and very dry, so pick your toppings wisely. The toppings were nice, but nothing amazing. Expensive for what it is.
lucillem132016 . 2020-11-17
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Over £70 for 4 people over priced look warm food!!! The staff very friendly and helpful but value for money this place is not, the wow factor of the menu and descriptions bottom line pancakes are cheap to make. The restaurant is in a shopping...
edwardrT1911HU . 2020-11-02
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Pancakes were bland and dry. Toppings were fine but pancakes ruined it. After having savoury ones, we asked for sweet but were told the kitchen was closed. This should have been made clear when we were seated. Also weren’t told drinks were refillable. Won’t be...
2929C . 2020-10-17
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From a Covid point of view this place is exceptional ! So well organised and spaced out. Our waitress was so funny, well done Kayleigh. Food as always is special ! Full fat Nutella and pancakes. Kids love it !
jross76 . 2020-10-17
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Was great service. Our server, Euan, was fantastic from the get go. Asked how we were, how our day was so far, introduced himself. More than what we expected. Food was great and very filling. Great portions. On exiting we were asked what we are...
N9727BUdylanh . 2020-10-16
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Visited today with my 3 kids. First visit ever. Was a great experience. Euan served us and what fantastic service it was. Made us feel very welcome and was very friendly. Very knowledgeable about the menu and couldn't do enough to please us. We will...
Janiceh197575 . 2020-10-16
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Heard mixed reviews about his place but my friend and I thoroughly enjoyed our visit! Covid measures all adhered to and the service was first class - a very pleasant young man called Euan served us and he was extremely knowledgable about the menu and...
ClaireBear1869 . 2020-10-04
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After lovely day walking around Silverburn my girlfriend and I started to feel peckish so we decided to stop off here and try the food. We were both impressed. The staff were very friendly and attentive which was great. The service was prompt and neatly...
thenonflyingscotsman . 2020-09-21
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Good social distancing in place. Although the hand sanitizer smells horrid so bring your own. Food was fast. I came 1 day in afternoon got a single savoury own topping stack. Then the next day I came for lunch and had the chicken speciality one....
YasminsReview . 2020-08-28
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The service and the food is great here I only have 1 small negative thing to say is that they gave my 1 year old who was in a high chair a full glass yes a glass of juice with a large straw to drink....
I8722RSshannonm . 2020-08-19
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Before you choose on the menu I suggest you create your own and for example I had the strawberry stack and my friend had bacon and if we made these ourselves the cost would be £9 for a double stack and the menu charges £9.50....
Maca6910 . 2020-02-26
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My husband and I went to Stack and Still at Silverburn. We were served by a polite, friendly, professional young man called Lewis. He made our visit 1st class. What an asset. Pancakes weren’t to bad either. We will be back
wendylZ3384TN . 2020-02-16
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Service was food - as were pancakes but they were very sickening & if we hadn’t went on BOGOF day it would’ve been exceptionally overpriced
GlasgowReviewing . 2020-02-05
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Booked in here as we received a voucher for Christmas. We found it extremely underwhelming, the pancakes themselves are really bland and the crazy toppings you pick with the pancakes pretty much need to be eaten individually and towards the end of your meal you...
liamka91 . 2020-02-02
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There are some great places in Glasgow to get pancakes. This isn't one of them. The price of the signature stacks seemed ok, but it's the extras that add up. Maple syrup doesn't come as standard and is one of the more expensive toppings at...
JoMW1982 . 2020-01-26
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Daughter and I looking for something different in the food-court at Sliverburn and tried here. Place was busy but we were warmly welcomed and quickly seated. Drinks order quickly taken and menu explained (first time visitors). We decided on savoury rather than sweet, My pancakes...
MIB-53 . 2020-01-24
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Excellent service with very friendly and helpful staff, and the food is amazing. Dont underestimate the size of the portions. We ordered the breakfast stack and the seafood stack from the signature section on the menu, which was great value for the amount of toppings,...
lucillem132016 . 2020-01-07
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This was my third visit to stack and still and I only really noticed how expensive drinks are as only two of our party of 5 were eating. My kids like pancakes hence the visit but my husband and I only had tea each in...
Lynn D . 2020-01-06
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Food and service was amazing. Staff were all lovely and made sure our food was okay. Pancakes were perfect. Great environment. Would recommend and will be coming back again.
kylelawsonl . 2020-01-05
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Popped into stack and still today with my Nieces for a quick lunch as they were desperate to try out the pancakes! Menu was easy to Follow and the staff were all very pleasant and chatty. Our server didn’t even bat an eyelid when one...
Lisc33 . 2020-01-03
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First time experienced it delicious highly roccommend. had a savory and a sweet stack very enjoyable and tasty to found the 3 stack to much. Going back tomorrow for lunch.
stewartandjames . 2019-12-27
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