St Moritz Restaurant in City of London, Westminster - Phone Number, Reservations, Reviews

I worked at the St Moritz Restaurant many moons ago. I've not had fondue, venison, schnitzel or proper rosti since. Thanks for your honesty, patience & understanding Herr A. Loetscher. I w. asn't there on said date. Saw 8 rounds rapid there

Well, 1st of all, I called to make a booking around 12 for 3pm, it was confirmed, 14h45, I call again to postpone the booking to 16h, the waitress on the phone there (indian) tells me that the chef is having his break and we are fully booked for today which didn't make any sense and extremely unprofessional. 50 mins later my wife calls and she mysteriously manage to find a booking at 17h. We get there, and guess what, we were literally alone, a couple came after, that's it !!. For the raclette, we have the first choice which came just with bread, no sense ! Guys I had many raclettes in my life, it waa from really far the most DISGUSTING one of my life !!! We asked for extra mushrooms and potatoes, guess what !!, the mushrooms were disgusting, no idea how they did to make them untasty. And we paid 17£ for them !! And 7£ for the potatoes. Guys avoid at all costs !!! TOTAL RIP OFF

We always wanted to try Fondue but it wasn’t a very happy experience. Waiters were not very helpful and the melt cheese in the pot actually not as tasty as we thought. The bread in the basket were not fresh. Price is high regarding the quality of food and service. I better get my own cheddar cheese on the toast at home. We won’t go back again.

We went here with family who knew the restaurant very well. It's pretty small but comfortable l, and the food was great.

Going to a restaurant, reading the menu, deciding what I'm going to eat and then being told that what I read, they don't have it, is disappointing or at least insulting. Let me know beforehand, sir!! The fondeu lacked that lively tone of gruyere and ementhal, I doubt that any of them were real, I think that the gastronomic concepts that these people have are far from the common ones of those of us who seek excellence in food, especially having paid 180 pounds for two people

Nice vibe and services. Not crowdy. Satisfy for the food.

Expensive for what it is; fondue was pretty average

Had visited many years ago. Interior decor hasn't changed a bit and although evocative some would say it's just tired and dated.. get the ambiance correct and people will immediately be invited to write good reviews, however we found the whole experience an expensive let down. I was on time for the booking, there were only 4 others upstairs and a couple Downstairs. I ordered a bottle of wine whilst waiting for my guests who were 10 minutes late. The waitress wasn't particularly welcoming and I heard a voice form the kitchen shout " Are the 3pm tqble her yet !?" The food was pleasant but definitely overpriced. 3 people, 3 onion soup, Fondue for 3 with dry bread and overcooked potatoes,no meat and an extra side of overcooked boiled veg. We had q £30 bottle of white wine and a kir rose as an aperro. Total £220. I feel this was about £60 overpriced. I know its central london,but for the food a nd service offered it didn't meet expectations. Safe to say we won't go back for another 25 years.

Delicious fondue, really friendly staff. Central location. Pricey but it is right in the middle of soho.

Enjoyed a really convivial and tasty meal at St Moritz this evening. Very friendly and professional sevice throughout, reasonable prices, cosy decor and truly delicious and indulgent food. My pals enjoyed their frogs legs and pate to start. My French onion soup was a treat. The fondue was terrific. No room at all for dessert, alas. Wouldn’t hesitate to return!

This is my second time at St Moritz restaurant. It's like being in Switzerland 🇨🇭 again. The food, the wine, the atmosphere, everything is perfect and special. Ein kleiner Schweiß in London.

Very average restaurant! We went there to celebrate my husband b day with friends Very tiny place the food was very very average I did expected much more The service was as ok

I went there last week with my partner. The restaurant is very cosy and the food was delicious, true authentic Swiss cuisine finallyyy. The staff provided an outstanding costumer service, very knowledgable and friendly from the moment we walked in. I think we found our new favorite restaurant and it's in the heart of soho!!!

Didn't actually eat here. We turned up at 5pm on a Saturday to a completely empty restaurant, not a single customer inside, to be told they were fully booked. Went elsewhere. Would advise people to book beforehand as walk-ins don't seem to be a thing.

Waitresses were awful tonight. Arrogant, snappy and patronising as if talking to a child. I had booked at least 1 week ago, and 2 days before the visit I got a call asking to postpone the booking for 15 min which I accepted. When we turned up they kept us waiting for at least 10 -15 more minutes saying customers were still at the table although they paid. I objected and asked them to tell the next booking is waiting and it’s already late. We didn’t see anyone leaving as we were standing at the narrow gate. After 10-15 min we were called the table was ready. When we asked for the check we were kept waiting half an hour. The other 2 tables asked for the bill around the same time and they had the check and payment machine but we deliberately were kept minimum 15 min for the check and even more to get the payment processor. When asked for payment processor she snappily replied she needed to finish tidying the table behind us and then afterwards off she disappeared. In the end I got up to pay. Message received: ‘if you criticise me for not having your table ready at the booked time I will keep you waiting at my leisure’. She was horrible. Food was ok but overpriced. When we ordered dessert they didn’t have contents or description of the desserts on the menu, just names. My daughter (15) ordered chocolate cake. She tasted and said nice but very strong flavour. I tasted a small bit and realised alcohol inside it. I called the waitress and asked her, when confirmed there was no alcohol in it, I insisted and she went and checked, came back to confirm it has rum inside. When I said she’s 15, waitress removed the cake from in front of her. This is a perfect example how not to serve customers at a nice restaurant. Very unprofessional and immature. If you don’t enjoy it, don’t do that job. You both just spoilt our evening, congratulations!

Waitresses were awful tonight. Arrogant, snappy and patronising as if talking to a child. I had booked at least 1 week ago, and 2 days before the visit I got a call asking to postpone the booking for 15 min which I accepted. When we turned up they kept us waiting for at least 10 -15 more minutes saying customers were still at the table although they paid. I objected and asked them to tell the next booking is waiting and it’s already late. We didn’t see anyone leaving as we were standing at the narrow gate. After 10-15 min we were called the table was ready. When we asked for the check we were kept waiting half an hour. The other 2 tables asked for the bill around the same time and they had the check and payment machine but we deliberately were kept minimum 15 min for the check and even more to get the payment processor. When asked for payment processor she snappily replied she needed to finish tidying the table behind us and then afterwards off she disappeared. In the end I got up to pay. Message received: ‘if you criticise me for not having your table ready at the booked time I will keep you waiting at my leisure’. She was horrible. Food was ok but overpriced. When we ordered dessert they didn’t have contents or description of the desserts on the menu, just names. My daughter (15) ordered chocolate cake. She tasted and said nice but very strong flavour. I tasted a small bit and realised alcohol inside it. I called the waitress and asked her, when confirmed there was no alcohol in it, I insisted and she went and checked, came back to confirm it has rum inside. When I said she’s 15, waitress removed the cake from in front of her. This is a perfect example how not to serve customers at a nice restaurant. Very unprofessional and immature. If you don’t enjoy it, don’t do that job. You both just spoilt our evening, congratulations!

Traveled all the way from Brighton. The restaurant was meant to be open according to their web site.turned up at 19:00. Closed. Still showing open in the web

Fondues amazing, service good but to be served a Castillo del Diablo wine ruins the whole experience to be honest

What's not to love about cheese?! I really enjoyed my evening, trying fondue for the first time. The cheese fondue was incredibly delicious! I wish we ordered one of the options with more variety in the things to dip though. We got the classic one (just bread) which gets monotonous after a bit. We tried the chocolate fondue as well, and it was *perfect*. Large variety of fruit and other things to dip and the chocolate was good quality. In terms of atmosphere, I found it a bit too hot inside. But most importantly, the tables are a bit close, and we could hear the whole conversation of the people next to us. Needless to say it was very distracting and we couldn't really enjoy talking to each other. Overall, a great place, and I would absolutely go again, but I wish the tables were more spaced.

Been craving Swiss cheese fondue since I went to Switzerland, and this place took care of me! We got only the cheese fondue, which left us completely full and satisfied. Highly recommend for Swiss cheese fondue in London!

Been craving Swiss cheese fondue since I went to Switzerland, and this place took care of me! We got only the cheese fondue, which left us completely full and satisfied. Highly recommend for Swiss cheese fondue in London!

Phew...was spontaneously at Moritz in August. If that's supposed to represent Switzerland, then I can only be ashamed. Cheese fondue indescribable, the cheapest ready-made fondue from Denner is even better. Rösti was floating in oil and was like canned Hero Rösti, also fried black. However, the shop is well attended and seems to delight certain gourmets. For me as a Swiss, not recommended.

Pretty poor food and poor service. Waiting staff had to be requested to top up drinks throughout the meal, forgot orders and were unsure of the menu. One was on her phone whilst we waited to order drinks. As for the food, the fondue which people come here for, looked okay, but having had the chicken with tarragon, it tasted like they had dropped the whole salt shaker in the sauce. Very disappointing and a strong odour in the restaurant on arrival and throughout.

Had several meals here over the years and St. Moritz has never disappointed. The food is just incredible. If you like fondue, just find a date in your diary and get yourself there. You won't regret it.

Great food, service, and ambience

Loved this place. The Fondue was excellent we had the one with bread and potatoes. Highly recommend

Food was amazing and Lorena who served us was extremely helpful and friendly, would highly recommend

The food was delicious! The atmosphere in the restaurant is very calm and lovely, suitable for a quiet evening dinner at the end of the week! Also big thanks to our waitress, Lorena(I’m not sure how I spell the name), she was very helpful and friendly!

Horribly over priced for what was essentially some bread, a few slices of low quality meat and some “free” potatoes. It was insanely hot from the burners, very overcrowded and the service was poor, at best Altogether a disappointing experience and we certainly won’t be back. Much better options in the same vicinity.

First time here as my husband loves the Zurich veal dish. All courses were delicious!

The cheese fondue was perfect. Huge portion and delicious. The bread though was just a standard shop bought baguette, which would normally be fine but when the bread is one of the main ingredients, it could have been better!

If you like swiss fondue, this is the place in london

I would recommend that if you want the Bratwurst you go earlier in the day. They run out very quickly.

The staff were friendly and welcoming. The food was excellent and lived up to the description.

We love going here at Christmas time, the wild mushroom starter is amazing and the fondue is the star of the show of course!

Visited here for a work meal with a group of 18 people. We were sat upstairs and the decor was nice and took you into a chalet scene. We had pre ordered though the food still took quite a while to arrive. Our fondues were fairly good but we had also ordered sides of Rosti for nine which were all in one bowl on one table so not shared very well as well as being a little burnt. The service was good and attentive and our wine and water was constantly kept topped up. The price is quite high though I guess you might expect that for the location. As a vegetarian there are a few options but fairly limited if you were a regular.

Great fondue, very generous portions. The food is a bit pricy but normal for the location. Service however could be improved- the waiter brought two dishes at the same time and when we asked which dish was beef he didn’t know. Overall a nice place and would return!

As a Swiss person I could not believe how inhospitable the restaurant was. Certainly not Swiss!

I am being generous giving this place 3 stars. We ate here last night. An old-school gem in Soho, we assumed it must be good to have survived all the changes and were excited about it. It is certainly atmospheric and for that it gets marks. We were seated upstairs and were transported from London to an Alpine chalet. Beyond that it's lost its mojo, it seems. The facilities need a revamp. I had the terrine, their "famous pâté" for my starter, which was perhaps the blandest, fattiest pâté I've ever eaten - it was a struggle to eat more than half of it. My partner had the smoked fish which was passable. The fondue we shared we fine, but nothing to write home about - and for the price (this place is not cheap) we felt they could have been a bit more generous/flexible with the things you get to dip in the cheese (eg some bread and some vegetables, would have been nice). The staff seemed quite disengaged and, for a themed restaurant such as this, not really giving off the Alpine chalet vibe. They didn't particularly seem to understand the menu or the wines and it was often hard to get their attention. I'm pleased we tried it, but I wouldn't go back and I'm unsure why this place survives.

10/10, we hebben hier de kaasfondue genomen. Het was zo lekker, de sfeer was goed en het personeel super vriendelijk.

Not quite sure why this tiny place is still there. Slightly unusual arrangement of only accepting telephone bookings, with a bit of a chaotic situation arising as we were leaving. Claims of traditional Swiss fondue are overstated. Convinced that the mix of cheeses used had very little to do with emental or gruyère. The taste wasn't right - too salty, the texture was also wrong, slightly grainy, not silky smooth. Almost certainly was a fair quantity of cheddar substituted in to bulk out the mix. Staff were friendly enough, but struggled to remember which wine we had ordered. Not terribly impressed, and unlikely to return in a hurry.

An unbelievable gem, food, service, atmosphere, all absolutely incredible. I can't recommend it enough!!

Great late night bar in the heart of Soho.

Amazing fondue experience! The food was tasty and portion size was quite generous. The interior of the place was also quite nice and cozy; though the place will leave a smell on your clothes.

Fantastic food, we had the cheese and wild mushroom fondue which was incredible and Spätzle as a side dish (spätzle were a bit less traditional, in comparison to how it’s served in Austria) but still nice. Staff was a bit slow and not very welcoming. Overall I would recommend it if you are after a fondue, it’s definitely up there 👍

the quality of the food is not the same as before, it is such shame as I used to love this place since I first visited 15 years ago, my recent experiences have been really poor.. to the point of not being able to finish our food. Please look into what is happening. Do not let such a place go down!

We were not planning to leave a tip here because service was average at best. We were splitting our bill and they forced the tip on one of us, who paid it without realising. Really nasty practice...ask your waiters to remind people about the forced tip to avoid these situations, or simply improve the service and people will be happy to provide a tip!

We had such a lovely evening. The food and the staff were divine. The cheese fondue was absolutely amazing. Well worth a visit but advisable to book at table. Can't wait to go back 😍

Food and service where brilliant here, remind me of that old Swiss cottage especially once the fondue arrives at the table

Food was descent, but seating was cramped and the inside temperature of the restaurant was unbearably hot. The smell in the restaurant, likely due to the cheese, was very unwelcoming.

Service is not that great.. just about okay.. I guess this restaurant can be enjoyed if one is patient for the service and food. The cheese fondue, raclette, rostie, etc. are all quite authentic Swizz. This is probably the only real Swizz restaurant in London. I recommend the Moitè Moitè Cheese Fondue over any other. Seating is not very comfortable.. but will do.. Sometimes it can get really hot inside.. but they do swich on the AC on request.

Das essen war Super. Top Service wie vor 5 Jahren wo wir da waren. Sehr zu Empfehlen ⭐️⭐️⭐️⭐️⭐️

Small and the cheese smell is overwhelming. The food is tasty but definitely would only eat here for special occasions. Great for cheese lovers.

Amazing steak, portions are big and amazing staff. Hats off to the manager!

Great swiss atmosphere, the food was delicious and the service was fantastic from all. The smell of cheese is overwhelming at first but you get used to it. I felt like I was whisked away into Switzerland.

The opening hours displayed in their window for Saturday says 12-23:30 and their sign said ‘’We’re Open’’ we walked in at 15:50pm and ask for a table. The staff looked at us very surprised and refused to give us a table. They asked us to come back after 6pm for dinner despite there was clearly empty tables. I understand the restaurant is closed during the week between 15 and 18h but why would you display a different timetable for weekends and have your door open when your are not willing to give service? The prices seems a a bit high and definitely the staff is not really in the mood to work. Not recommend.

I had the best lunch ever. This is the perfect place to have swiss food in London. The service was perfect, they were very kind and helpful, all was perfect!

Service and food was on point Beautiful place, my partner is half Swiss so went for the experience and food. Only down side that the music in the back ground.

We walked past this place several times and decided to try it. We were seated right away. The menu looks extensive, and we both order veal. I had the veal with mushrooms and white sauce with rosti on the side. My friend had pan-fried and salad on the side. The veal I had was tough, and so was his. The rosti was small and greasy. We had to ask for dressing for the salad, the waitress didn't understand at first. The dessert was not great either and overpriced. The atmosphere was nice; however, the food was disappointing.

If you love traditional Swiss Cuisine or even want to try something new, I could not recommend this restaurant more highly! For me it was like being back home in the Valais for an evening and the food was excellent👌 It doesn't get more traditional than this🥰 and the staff are absolutely lovely! Thank you so much❤️🇨🇭

Wow. Based on the reviews I definitely will not be visiting this place. Reality check. Staff should be more responsible..

This with a lot of fun, if you haven't had done fondue before you must try it. If you have done it before this is a good place to do it. The decor is very traditional, but it's very clean and the food is good. Would I really like to stay expertly described everything so we could understand what was best to choose. It's not cheap but the quality is there to make it worth it.

OMG! OMG! OMG! Just. Awesome! Food with no doubt the best in area.. lovely service and good value for money! Keep doing like this! Thank you chef

Apesar de bem pequeno o fondue de carne estava bom, carne macia

Sensational fondue with cozy Swiss decor.

Amazingly authentic piece of Switzerland in the middle of Soho.

Classic London restaurant that's been part of the furniture for years. Their fondue is great and things are reasonably priced.

Average. Cheese could be better quality. Service average.

Vertritt seit Jahren die Schweiz sehr gut. Vielen Dank Essen immer Top

Great fondue and some of the more expensive wines pair really well. Staff seem to know the products well and setting is purposefully quite traditional. Might need a few tweaks to the decor to take it to the next level but overall experience and using the fondue pot etc. is a novelty and enjoyable.

Food was less than average. Staff was not any better. We ordered starters with the first staff, time to figure out what main we should order. Then second staff got angry with us for not ordering all at the same time. If you want any of the fondue they force everyone at the table to also order the same. My food arrived frozen. And once I have informed them they made sure it was not frozen by overcooking the food so it was disgustingly chewy. Cheese quantity and taste is to laugh for, especially at the given cost. DO not recommend this Place. DON’T waste your £ here.

Cordon bleu came with cheese that was cold. We told the server and it was returned back to us with the hardest chewiest veal ever. Really awful greasy overpriced food. Raclette was literally three smalll baby potatoes with the most tasteless raclette. Huge disappointment considering we paid a lot for this meal.

Authentic Swiss fondue in the heart of London. If you love cheese this is the place for you, take the motie motie you won't be disappointed.

Staff are really friendly and i love the ambience… Paula and gabi you guys are sweethearts❤️❤️

Love this place! So authentic, food delicious and the staff lovely!

This was my favorite place in London every time I visited for years and I was so excited to go back, but I we went for my birthday lunch and it was just horrible. They were not prepared for our reservation and one of the two female servers was incredibly rude. Not interest in going back again.

Great place for a family dinner

Traditional Swiss cuisine, cheese(AOP), a wide range of wines(AOC, VDP) and… SWISS CHOCOLATE ❤️

This is the coolest little Swiss restaurant with amazing traditional decor, and delicious fondue. And great Swiss wine!

A really wonderful, and very special, gem.

Cute small place! Loved the food. I recommend having a side of potatoes with your fondue. The meal will definitely fill you and another person up.

Very small restaurant, but delicious food and lovely atmosphere!

Just love this restaurant. Great cheese 🧀 😋

Swissiest place in London. Means good fondue, good wine and good service!

We had a great meal here! We were directed to a table, in which we were given 90 minutes due to another booking arriving in due time. There were 3 of us, so we got a fondue sharing platter for 2, as well as a rosti and wow!.. The food was amazing. 😋 The only thing about it was that after a little while, the cheese on the stove got extremely hot and it did become a little harder to eat the rest of our meal - Otherwise I could have more and more! The rosti is so good too! With a great balance vegetables and cheese, the dish was to die for! The atmosphere! Being honest, I got Italian vibes, then German, Swiss and also Austrian. It was a really cool theme they have going on with a nice oompah music playlist playing overhead and a nice wooden "apre-ski" vibe. The tables themselves were slightly cramped and I found myself having to move and slither almost to get out of my seat and there was a table sat behind us so at times, it was a little awkward. Great experience overall and I would love to come back soon! 😊

Excellent service and authentic Swiss ambience. Good fondue, as good as we have had outside Switzerland.

Would never come back. Service is bad.

This swiss restaurant has a great vibe with great service and good food (the only reason I gave service 4* is that I ordered carrot and orange soup - the soup of the day - and got french onion soup, though it was so tasty I didn't complain or send it back). The fondue was delicious (to be shared between two) and worth going just for that. Perhaps the bread could have been a little better but it was nevertheless a great meal. I would recommend!

I visited St Moritz with friends for a Fondue night this winter. We had a great experience there and left very well fed! The decor reminded me of a "chalet" in the Alps, and they serve some of the most popular Swiss delicacies. We will come back very soon!

It’s alright. Raclette is served as an appetizer which is weird and they don’t serve it as the pictures shows, you don’t see the wheel of cheese, it just arrives in your plate.

I’m French and was very disappointed as they don’t serve « real » fondues. They serve some cheese mix (seems like powder and starch) in water. There is nothing « Swiss » about this restaurant. I insist in the stach part as you can feel it in the texture. Of course English people or other people that do not know anything about Swiss/French cheese or never had a REAL fondue won’t know and will find it good.

Wonderful little restaurant! Certainly the best Swiss food I’ve had in the UK.

Loooooved it here, such a cute vibe! The scampi is highly recommended and of course the fondue.

Bit grotty as far as decor goes. Onion soup excellent. Fondue ok. Pretty expensive. Nice staff.Appalling music.

Sehr gute Küche, Spezialist für Fondue, Raclette und im Herbst ein super Rehrücken. Auch das Gordon-Bleu ist empfehlenswert.

It wasn't bad but definitely overrated. We asked for bread and butter, and they brought us stone cold and hard butter and cold bread, so it was difficult to actually spead it. Cheese fondue was ok, but the bread which came with it was a very sad supermarket baguette (and again, cold, not even the effort to heat it up a bit), at that price I would expect some more high quality bread, possibly homemade, and some variety in the things to dip in, not just bread and potatoes but maybe some veggies as well. It's fine if you want to eat something different but it's still overhyped. I would maybe come back to try the borgugnon and the chocolate fondue, which looked slightly better

Superb food,nice atmosphere, great service,friendly staff!!We celebrated my son's 21th birthday at st.moritz and we all left very satisfied and happy!!!!We will back! Thank you so much L.Raschle❤️

Appalling service. Also, while we actually did enjoy our food, the price of it was disproportionate given the ridiculously small sizes

I had the Swiss speciality rösti and bratwurst. My Daughter had veal in a cream sauce. The food was excellent, although quite expensive.

The food was as good as the staff was unpleasant. With a restaurant half empty for first service, we were told our table wasn't ready because we've only booked 2 hours prior. I still don't understand the reasoning. The waitress was clearly annoyed by us from the beginning anyway, which is always nice. This didn't improve when discovering plates were in our seats when we pulled our chair for seating. I wonder why they did that in the first place. When we asked it to be removed, we were met with a frustrating stare and a silent treatment. Then they took 20 minutes to take our order, then 30 minutes more to deliver the dish. They started to light the burners 15 minutes prior to bringing the food, which is confusing (and dangerous with children). Then they serve half the table and the rest needed to wait some more. We had to hurry up eating to avoid being late for the play. We couldn't wait another 30 minutes for the bill so we stand up hoping to pay on our way out. We were told to go back to our seats. We refused considering how late we were, but they didn't care. We had to leave one person behind to stay for the bill while we rushed to the play. So yes the fondue was good, but the experience was in my top 5 worse service ever, and I'm french 😂