St Mocha Coffee Shop & Ice Cream Parlour in Stirling

Visited with the family for drinks and cake. Lovely cafe with great coffee and cakes. Staff were very friendly and prices were good considering how busy this place can be. No effort made to try and rip off tourists

Lovely little cafe! Gorgeous toasties and the coffee was great with good dairy alternatives. Ideal location. Would highly recommend.

The staff were helpful and polite and very busy but there was a table free with no chairs and people needing to sit down. It is a very welcoming place to refresh after a walk just needs more attention to layout plus there is only 1 loo! Consequently a constant queue that causes another bottleneck

Convenient location. Good range of hot and cold food and drinks. Outside space. Great coffee. Traditionally Scottish food.

Great little coffee shop on the side of the Loch. We all enjoyed our food and drinks. If we ever go that far north again we will definitely call in again!

We stayed at the oak tree inn next to the coffee shop and used it twice during our 2 night stay the first time we had coffee and cake then yesterday we had their delicious lentil soup for lunch we were in the wee room off the main bit there are not many tables but a lot of people were getting take away anyway. The ice creams looked really nice but didn’t get to try them. The staff were very friendly and helpful too. I would definitely recommend

Super nice coffee and tea shop. Great offer of variety drinks, coffee and snacks. You can choose if you would like to sit in or outside. Also shop is offering on line order system.

Very nice little shop surrounded by beautiful countryside with a nature walk and loch nearby Dog friendly which was very helpful and overall a good experience

Wonderful atmosphere as soon as you step in the door. We were met with beautiful aromas and wonderful decor to take in while you wait. We came in for coffee, cake and ice-cream which were all delicious. You can sit-in or take-away, there is also a lovely seating area outside too. The staff done an incredible job in such a busy environment, they are welcoming and efficient. This place is definitely worth a visit if you are in Bonnie Balmaha!!

Would have scored lower, but to be fair the coffee and traybakes were delicious. However, the service was abysmal! When we (eventually) got served, we were given our cakes and told there would be a few minutes wait for our coffees - no problem there as it was very busy. We actually waited 22 minutes for a black coffee and an espresso , however the long wait became comical, as we witnessed so many errors with orders whilst we waited. A lady received her coffees just after we had ordered and enquired about her bacon rolls and was told they’re just coming : she eventually received them after we had waited our 22 minutes and gone outside and finished our coffee and cake! That poor woman waited 35 minutes after receiving her coffees (not after ordering!) Another man received his food order and his dining partner received his 10 minutes later. Another man brought his pies back as they were stone cold in the middle (really concerning that a temperature probe wasn’t used). Another (at least) 3 parties either got the wrong coffees or no milk. When we received our coffees, there was no milk in the Americano as requested and when I asked the guy who made the coffees if I could have some he seemed really annoyed that I was asking him (tall guy with beard/stubble and his underwear and backside hanging out). He was really snappy and rude and at the end of the day, wasn’t my mistake. The staff in general just weren’t coping with volume of orders and the whole place was just chaos - not a great vibe! Also didn’t like the fact that the staff behind the counter and serving food weren’t wearing aprons and I certainly didn’t like the fact that the ice cream spoons were in a container on the counter to help yourself to - I would have had an ice cream as it looked lovely, but how many hands have touched those spoons? Vile! As I said, cakes were delicious, the coffee acceptable and it’s a lovely quirky looking place - but the service was dreadful and the staff seriously lacking in smiles and interaction. By the looks of the staff, they all looked like school kids/students who had been left to fend for themselves whilst the full timers had their day off. and their lack of experience and training was evident. Really pricey too but they’ve a captive audience in Balmaha (£1.10 for a Tunnocks caramel wafer is taking liberties and no manager or business owner on the planet can justify that extortion!). Sadly, based on our experience today I could not recommend nor would I return. (We visited at 10.50am on a Sunday, so God knows what it would have been like during the peak lunch rush - glad I wasn’t there!)

Lovely coffee shop. We were sitting outside in the drizzle with 2 very wet dogs, and the lovely waiter brought our coffees out and told us that we could happily go inside with the dogs if we wanted! Lovely coffee shop with really tasty coffee!!