Ssp UK in York

While looking for a cleared table, most of the tables still had used plates and cups on them but there was only 2 staff on but not that busy, one lady was serving and the other one was clearing the tables, she then used the same sweeping brush on the table that she had been using on the floor, she never sprayed or wiped the table! After serving they both sat down at a table talking I’m assuming having a break, while there were still dirty uncleared tables.

I ordered avocado on toast with an egg it came out cold with brown avocado and no egg. I informed the staff the egg was not on my plate and they took it back. In the meantime my friend had finished her sandwich by the time it came out again. Wish I had not bothered waiting a rock hard egg arrived on the same cold toast and avocado. I told the staff it was disgusting and didn’t even get an apology. Paid for my cups of tea and left. If in York DO NOT visit this place, food rubbish and staff are not at all interested. Plenty of other bars/rest to visit. Shame I couldn’t score extremely terrible.

Came to the DofY whilst waiting for our train. The staff were lovely and the restaurant was clean with space and a good range of food and drinks.

Thought I’d go here for a quick drink whilst I waited for the ghost walk to start outside. I was on my own and was immediately met with hostility, with the bar staff not very subtly pointing at me and talking amongst themselves. I asked if I could have a cola and was met with an incredibly patronising ‘you can love but can we see some ID first’. They suddenly stopped talking to me like a child when they realised I’m nearly 30. Then I sat down and put my phone on the table as I don’t like to keep it in my pocket and was told I wasn’t allowed to use my phone (I wasn’t actually using it) and a sign about it being a ‘digital detox’ pub held in front of my face. I realised I’d made a mistake at that point and it was almost impossible to exist in there as a solo customer. I felt very awkward and the atmosphere was terrible. Also out of the 3 women’s toilets, only one locks AND you have to deal with the toilet seat coming off when you sit down - grim All in all terrible experience - didn’t finish my drink and am writing this from a cosy, friendly pub round the corner

Decided to pop in as passing and saw the sign about children and dogs on the way in, having just visited Whitby the dog rule was welcome lol. Lovely looking pub, with booths, the staff served us quickly and were friendly. We saw the rest of the rules on the beer mats when we sat down, fine pubs are allowed to enforce whatever rules they want and it was nice not having to listen to other people's phone calls, or football matches. Would of liked a bit of background music but it didn't spoil our evening.