Square pizza company in Leicester

I ordered a large veg pizza 4 collection sat. Nite around closing time from Belgrave branch!! Got home & opened the box to find the pizza was burnt & all toppings including cheese had gone hard!! Couldn't even eat it as it tasted very bad!! Rang them on sunday to complain 1st time!! As iv bought pizzas from there many times before & they were ok!! I requested them to take the burnt pizza back & give me a fresh pizza since 1 pizza cost £12.00. Not cheap!! They told me to wait until Tues & keep the bad pizza till Tues to show to manager!! I told them I wanted to eat pizza today not Tuesday!! They would not even change the pizza 4 me!! & gave me so many excuses & run around!! & after all the hassle didn't even change my pizza & accused me of ordering a well done pizza!! Which I didn't order!! & even if a pizza is well done it should not be burnt & hard!! I am very upset & disappointed with the customer services!! As any other restaurant or take away place would have not even argued or disputed the complaint & offered to replace the food straight away!! These people couldn't even change 1 pizza 4 me which cost me £12.00. Big business like them can't even afford to exchange a bad pizza for a customer & give them a better cooked pizza!! Such stingy people!! They care more about their money than the customer!! Especially when iv been a loyal customer who has never complained before!! & to be honest the 1st time I went there to buy pizza they gave me a really nice pizza with fresh toppings & it tasted really nice!! Don't know what's happened now!! I'm very disappointed!! As iv been left with a burnt pizza which they want me to keep until Tuesday lol!! To show to their manager before they make a decision whether to exchange the pizza or not!! I purchased the pizza on Saturday nite!! So I'm expected to keep a bad pizza in my kitchen for 4 days!! Lol!! By which time it would have gone off completely!! Than they will also blame me & say you have kept pizza all these days & it's gone off now so we can't change it!! Lol!! What a joke!! Lol!! No respect 4 a good customer!!

Staff have a no manners to talk with customers they give the reply very rudley they take a order different pizza and delivered different pizza and they not apologise regarding this and answer rudley and cut the phone

very disappointed with the way of the answer regarding complaint. Staff have a no maner to talk with customer they answer rudley and cut the call.

Worst customer service took the order and gave the wrong pizza and would not even accept the mistake

Really clean and you can see the pizza being made in front of you. Nice desi toppings (paneer, keema, butter chicken etc.) and flavour is very good. I’d definitely recommend it and I’d buy again. Great value too, I got two larges (half and half so technically 4 x different toppings) all for £22.

The lady Hina at the front desk is very rude doesnt know how to speak to customers they give you a time to collect the pizza yet it is not ready and then give attitude when confronted as if its the customers fault and not the members of staff fault for giving wrong information Customer service is terrible! To update this review I get a call from the manager to tell me that because I wrote a honest review they will no longer serve me!! What a joke her response says it all about the customer service!!

These guys a 10 on 10 for service dalevero messed up the order these guys sorted the order with absolutely no complaints when they could have just said not our issue, if that's not great customer service then I don't no what is, shout out to mark who did the delivery absolute gentleman

It took over 1 hour 45 mins to deliver the food and on top, all the food was cold. The seasoned chips were inedible due to being cold. The only reason I’m giving a star is because the pizza and chilli chips were ok in taste. Had to reheat the pizza and garlic bread (reheating chips would have made them worse). No apologies after calling them, just kept saying food should be hot as it was delivered straight from the oven which was hard to believe. Rang them after over an hour to see where the food was and was told it was on the way. Rang back 20mins later, was told food left 15mins ago. So was obviously told a lie the first time. Think twice before getting food delivered from this place.

Best pizza in Leicester by a country mile. Every time I have family over from out of town they usually request this pizza - it is that good!!

Just love it, great service, great flavours, decent price!

Pizza s are delicious and very tasty. We really enjoy and reasonable price ⭐

Have ordered here a few times- consistently good pizza and friendly service Our preferred pizza place

The food is nutritious and the pizza is amazing I would recommend you try the paneer one.

Awesome pizzas and friendly staff.

Service is not, rude staff, trust issues with customers, and bad pizza.

Best pizza in Leicester. This is the only place I can recommend in Leicester. Fresh high quality pizza.

Super quality pizza 🍕 First time 🕰️ I’ve ordered anything from this place, but will order again. Collected my pizza which was made by ladies freshly baked ✨ Thanks

Worst service, not properly answered on call, pizza received bitter in taste, and staff member just called sorry, what the hell we pay for Pizza and you just say sorry. You should replace it. Never order again. Disappointed.

Really great indian paneer chilli pizza Love it

Very disappointed by the quality of food and service. Pizza arrived 1 hour late, was missing the garlic bread and pizza tasted very sour, how a pizza can be ruined like this is beyond me. Originally I was told all they could do about the garlic bread was add it as a free item next time I order, so I need to pay for another order and delivery to get the garlic bread that I paid for originally? Obviously that was not an acceptable arrangement, spoke to the manager who had it delivered another 45 minutes later... Horrendous experience over all.

Amazing Taste pizza, quick service, good offers,

Used to be one of the best pizza places in Leicester, but definitely not anymore. Ordered a pizza, got a wrong one, which wasn't the worst part. The dough tasted so bitter, we couldn't eat it... How can you make pizza taste bad?

Ordered from here a few times and it's always 10/10. I feel sorry for the ones that live a lil far out but living nearby wow these pizzas are something else. 👌 Absolutely beautiful!

I was told my food would be 15 mins and after 20 mins they still didn’t make. And they are ignoring me too. I’m being polite and the staff are really rude.

Brilliant Brilliant Brilliant Always Had many deliveries from this company Always punctual with superb fresh pizza's Cheesy garlic bread is tremendous Brilliant staff team and you must try absolutely first class Go for it

Pizza is amazing, but expect them to wait till they have several orders before taking them out, meaning your food can arrive cold. When your charging premium price you expect premium delivery. Food is great though. Unfortunately had to stop ordering as each order is a gamble on how cold the food would be

I ordered a salad kebab thinking there would be a kebab with salad and opened it up and got a salad and a cold pitta bread it was really poor food pmsl

Amazing service, girls at the front were so helpful and great, showed excellent knowledge about the pizzas and knew what they are doing. Can't forget about the pizzas: truly sensational..... best pizzas I have ever had. The chips were so good I ordered more. This shop is the best pizza shop in the whole of Leicester. SQUARE PIZZAS!- it's a miracle! Waiting time was great for collection 20-25 mins, got a phone call my order was ready to collect and the pizzas were piping hot! Definitely recommend.

Excellent pizza. A great find where pizza taste great and not like cardboard like others. Our favourite is butter chicken pizza.

Excellent pizza with good chose of toppings. Card payment at door as door blocked food brought to you at door.

Ordered pizza over the phone for collection, was told I’d receive a phone call when they were ready to collect. Received the phone call and collected within 2-3 mins as I live very close. Collected the pizza, got home and they were lukewarm. Not very happy!!! Seems like the pizza has been sitting for 10-15mins before I was informed they were ready to collect. Not ordering from there again!!!! Avoid!!!

So I ordered a chicken supreme pizza the girl was happy to take the payment straight away but then when the payment was made I was told I will get a call once I ready so I said ok, After 20 minutes I received ed a call from the same female receptionist/worker saying the pizza is ready & then she said where I am I then said I am at home and then she said to ring when I am outside she was very eager to take the payment but the process of actually getting the pizza was bizarre and then when I received ed the pizza and got home it was not warm so I rang back and stated issue & was told that the pizza was kept was in the oven before I got there so then why was is it cold trying to call me a lier.Stay away from this square pizza opened up a business in the golden mile yet can’t manage or run a small shop to bad they lost a regular customer.

Delivery from square pizza to home . It was a punctual and excellent service. Spot on Pizzas were superb .loved the cheesy garlic bread and chilli chips sides Absolutely brilliant Give them a try definitely

Absolutely love there pizza taste great and always hot when delivered always my saturdat night got too. Kids love it too

We collected our order, so it was piping hot! Ingredients tasted fresh and the pizza was really nice! At £10 is excellent value for money. We would definitely order again. There was no bloating effect you get from the big brand pizza takeaway shops.

This is probably the best place in Leicester for pizza. Always fresh and hot highly recommend square pizza.

Totally worth every penny love the taste texture of dough and the fact that they taste awesome hot or cold. Thank you for a lovely pizza

Just ordered a take away 2 large pizzas combination of 4 different vegetarian and they are the tastiest pizza we had after long time. Will definitely order again.

Lovely pizza as always fresh tasty and hot! Always so fresh and great service. Would definitely recommend. Thank you one of the best pizza places around

1. ordered a family feast. they didnt accomate the change of wings to a similar price of another item 2. chips with a large family feast is a small chips and looks like a kids portion 3. had to order a larger portion and when we did actually come home they tasted uncooked and very bad 4. Can hardly taste the pizza sauce This company needs to discover a new way of making chips as the current way will loose them business

At first I thought this was just a gimmick. Their pizzas are packed with flavour, especially the butter chicken. Their veggie pizzas are just as good. Definitely recommend to anyone.

Just a vegetarian Jalfrezi pizza the dough was okay the toppings were okay except the cheese tasted very very tasteless like it was a very cheap cheese and there is a big trend of this in Leicester They definitely need to change the cheese

Thought we would give this place a try as the shop looks nicely fitted out and clean. Was told delivery would take 45mins for one large pizza but after 1hr 20mins no delivery. Rang again, had it eventually delivered a got given a bottle of drink for free..pizza was different and not really to make liking. Too soft and toppings all seemed over cooked and loose. Good effort, maybe i will give you another go in the near future

We ordered takeaway and the food arrived early - always good - and it was nice and hot. The pizza was lovely, lots of choice too. We had one without cheese on thin crust and one with cheese on classic base. Both were excellent and you can see they were freshly made. The chips (American fries) were awesome - an unexpected surprise as I was just expecting boring chips but we got these really nice chips that tasted a bit like southern style wedges. The only reason I'm not giving 5 stars is that the prices are a bit higher than most places, but to be fair the quality was higher than most places.

We have ordered Pizza's from here a fair bit. I like the thin base of the pizza's and the tomato sauce that they use. They have some great offers on and offer delivery. Good pizza's at good prices.