Based on 133 opinions finded in 1 websites
Based on 133 opinions finded in 1 websites
Nº 540 in 672 in Rotherham
Opinions
First time ordering from here and will definitely be only ever ordering from here in the future. Excellent value meal deal and the pizzas are delicious, so were the sweet and sticky wings. Ordered online for collection and was ready at the time stated. So impressed!! Thank you.
Mark Carter . 2024-09-28
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We ordered a BBQ pizza, but it was a huge disappointment. The pizza had a thin, almost stale bread base, smothered in tasteless sauce with just 3-4 tiny pieces of chicken. The quality was so poor that I wouldn't recommend it to anyone. To make matters worse, when we went to complain, the staff was extremely rude. They told us to throw it outside because they wouldn’t take it back. Terrible experience!
Faisal Jamil . 2024-08-16
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Ordered from here last night.Food was very late to arrive then when we eventually got it the delivery man charged extra then it was supposed to be to then find they didn’t even bring garlic mayo so we rung them up and the man on the phone was very rude calling me a liar saying I did receive the mayo then asked if we was joking so he rung the delivery man up and he told him that he had dropped the mayo(which didn’t tell us at the door) to then find it today all over my box outside on my garden. Also food was very poor. Just a waste of money. DO NOT ORDER FROM HERE!!!!!
Holly Butler . 2024-08-12
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Never had a takeaway so shockingly poor ever! Meal deal pizza 2x 12” pizza bbq and Donna both tasteless no tast at all! And hardly no Donna or chicken on them! Chips was abit hard in middle so not cooked! Mixed grill well it’s never been one 😂 donner meat was dry and non of it looked appetising at all about 5 tiny bits of shredded chicken in with it too! Wish I had taken photos to show. worse £30+ I have ever spent on a takeaway
Keeley Chapman . 2024-07-30
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Absolutely waste of money tasteless donor meat dry chips hard and cold pizza no taste mixed grill waste of money nothing in box never again 🤢🤢
Rachel Jarvis . 2024-07-29
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Was ok, I was pretty drunk so can't remember much but I know my Donner came on a piece of pitta bread and not in it. Staff seemed friendly
Ryan Burston . 2024-07-13
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It's allright go to it every so often only tryed pizza tho will try something new today
kay Bilton . 2024-05-17
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Usually good service never mesed up our order but always order in take out
Mason Bilton . 2024-05-11
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Prices are amazing especially with cost of living and can’t fault the food either. I’m very picky with takeaway chips but these were amazing, not hard or crunchy like others. Also very fast delivery and the drivers are always really nice.
Charlie Ann . 2024-04-07
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They gave us wrong order lots of things were missing and when we called them back they were rude and ended the call
Amana Farooq . 2024-02-09
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Ordered 2 pizzas from here. Both came totally wrong with 5 different toppings missing between both pizzas. Called to complain and was told never order again your number will be blocked. What a total waste of money. Please never use. The way one person, who I think was the boss spoke to my partner was disgusting. Can't believe they are still in buisness. Last order we had had was a mix of donner and chicken on the bone. For gods sake never before have I tasted anything so bad. Was told by a friend that the pizzas were ok lol. Customer service is totally non existent. So rude.
Malcolm Mccreadie . 2023-12-14
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I placed a order for delivery for them to send a delivery out as I ordered the pizza deal 2 with the pizza freezing the kebab hard on all edges and curled up, garlic bread soggy to point you may as well just have warmed it up and the chips that are basically not even cooked raw as anything to point the potato inside the chips are solid. For them to turn around and say well our customers like there chips like that? How can people eat there chips with the potato inside raw and solid still. Then tries to say it’s because they are rushed off there feet first time when I complained for another fresh portion to be cooked not raw for them to come worse second time to another story to be said to me about customers have there chips like that. First time of ordering as well and what a bad first time of trying the takeaway.
Elouisa Jane . 2023-11-02
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Avoid at all cost absolutely disgusting food and Shocking customer service, became extremely rude on the phone just because I cancelled my order they called me shouted at me this is a joker they are Rude .
Tresor Isi . 2023-10-09
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Very friendly, got my order fast and food was very good. If your in the area, I would definitely recommend
Isa hussain . 2023-09-17
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Great food great price like having square pizza better than round more authentic like in Italy
Paul Atreides . 2023-07-12
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Staff charged me twice even though said one order was cancelled, my pizza burger was raw
GOOGLY EYES . 2023-05-26
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Always getting orders wrong if u tell them there argue with u menu Says fresh food but there give frozen answer was I should have asked if it was frozen or fresh 🤔 customer service zero I would not recommend anyone to go there to eat and the place inside is so dirty it should be shut down I would never go there again
Safdar ali Shah . 2023-05-15
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Ordered a chicken burger gave a frozen chicken chicken went to show got told I have to ask if it is frozen or fresh says fresh on menu terrible customer says complained and kid said he is the owner giving it the big one if u can't get the orders right then shut the place down don't go there if u want to waste ur money I went in for the first time it is very dirty inside so don't know what kind of food we get alot of stuff is frozen there
Natalie Burgin . 2023-05-14
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Ordered from here last night got 4 kids meals 2 chicken nugget meals and 2 plain cheese burger meals, I originally wanted the 8inch pizza deal apparently said they don’t have any bases in, then when the order was done i asked for 2 cans of pop to be swapped to water staff spoke very rudely to me as a customer and said ‘’ do you have any money’s I said yes I have just paid you £16 for 4 kids meals’’ to be then told by the staff ‘’go next door to the shop they sell water’’ my child ended up with food poisoning from the chicken nuggets last night she was been sick and I know for a fact it’s from these as it’s the only thing she fetched up. Never will I use these again disgusting customer service.
Amy Smith . 2023-05-08
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I've always tried to be fair with this place after they excuse me of making prank phone calls over and over just because someone who lives on the same road as done so (not sure what that as to do with me). And they always seem to miss something out of my order or get some of it wrong but always make good on their mistakes . But last night was a joke not only was my kebab missing from my order but when I went to phone them it was like the phone line had been pulled it didn't even ring so I couldn't get through after about 20 mins worth of attempts I just give up what's the point it's not like il get any money back. I usually order using bigfoodie too so it's literally written down for them and they still get it wrong. It's a shame because the place is good value for money but think from now on il order from someplace else at least then il get what I pay for.
Roy Farnsworth . 2023-04-07
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The pizza is just too great love it❤️❤️❤️
Noreen Shamshad . 2023-03-15
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tasty veggie pizza and curly fries! fast delivery too.
Ayesha . 2023-02-18
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Can't get a simple order right sent the driver twice and was wrong both times won't be ordering again
Steve Brookes . 2023-02-07
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Orded off them come on time but chips was like they just been dipped in fryer phoned up and all they could say was we give you some more chips when you order next I won't be ordering again I'll just starve instead defo not helpfull
Susan Cox . 2022-12-05
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Come cold and delivery driver with attitude
Jamie Gayle . 2022-11-12
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Dont EVER order from here!!!! Messed our order up, said would replace with in half hour, they didn't so called, when spoke with them said they'd offer half price deal! Sorry no where's the replacement? Didn't want to know. Useless!!! Terrible customer service don't give a s*** only giving 1 star as 0 stars isn't an option should be shut down!!!!
Katie Wright . 2022-10-28
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App is poorly made, no options for various meals to add extras like salad, sauce etc, orded 4 meals and wedges, burgers was ment to have salad, all of the had cucumber and onion, that is not salad!!!.... Paid for a bottle of pop, conveniently didn't turn up, portion size was disrespectful for what I paid, as if it was made for the borrowers, will never order from the poor establishment again, 3 star hygiene is poor too 👎
Joker #JKR13 . 2022-09-17
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Absolutely disgusting hair in the food, got the order all wrong rang up for them to sort it and sent the complete wrong stuff again. The man on the phone was so disrespectful when we rang . Wouldn't order from here again.name calling your customers is horrendous behavior.
Simon Morton . 2022-08-18
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Shocking customer service, became extremely rude on the phone when I told them they had forgot food, chips were soggy and found a hair in my food! I expect better when I spend nearly 50 pound for delivery
Tanith McGregor . 2022-08-18
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Placed an order and spent 50 pound for the food to arrive and half of it missing and then when contacted they were really abrupt and spoke disgracefully, they sent some food that was supposed to be missing but was completely wrong again , will not be ordering from these again absolute disgrace of a company , so unhappy 😞
andy morton . 2022-08-18
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Delicious food which arrived piping hot. Enjoyed the meal. Will definitely order from here again.
Alison Steele . 2022-07-11
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Really bad food had to phone up and get them to take it back to have it replace had the chicken was over cooked you couldn’t eat it and potato wedges was burnt they replaced it with not even a hand full of chips and chicken
Justine Kadir . 2022-07-10
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Placed an order of a Hot n Hot pizza, a peperoni pizza and a garlic bread. Order arrived in good time however upon on opening our pizza's our Hot n Hot had chicken on it instead of beef like the menu says. I called them to let them know as its not what I ordered and he asked me 'have you read the menu' implying it should have chicken not beef. So I told him I had their menu in front of me which says its beef. He then changed and asked me if I was allergic to chicken to which I replied no but I dont like chicken on pizza so now waiting for what I have ordered, but feel they gave me very poor service and like many other reviews on here he tried to blame me for their mistakes.
Lauryn Taylor . 2022-07-08
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Ordered 2 pizza from here - 1 was delicious, the other had a hair in it Ordered from just eat but rather than involving them I called the restaurant direct, was told they didn’t know how it’s have gotten in there and asked what we wanted them to do - said was happy with 1 but would like the one with hair refunding, we were asked how we could be sure it hadn’t come from us (I have very long hair, my hubby is grey) the hair was about 1.5 inches and very dark, we were asked how many pieces we’d eaten and told them only 2 of 12, both with hair and they were welcome to collect. We were told we could have another pizza delivered only but no refund - we were happy to have the pizza collected but didn’t want another one as my hubby is now well and truly put off eating - square pizza said we couldn’t have this so have instead reported to just eat Accidents happen but the handling of this was very poor
Cheryl Hagerty . 2022-06-15
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One the best places to have food delivery service was fast and quick. Food was fresh and warm the pizza burger was especially nice the pizza was in pristine condition would highly recommend to friends and family. Customer service was brilliant nothing to complain about.
Danny Khan . 2022-04-25
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Don't order from here, sent wrong food intentionally, would not refund either, we're not that rude so communication was good, but read other negative reviews too.
Ali Aqmal . 2022-03-15
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The best service! listen to delivery notes perfectly, make quality food, order quickly and ensure customers are happy! never been happier with a takeaway
Reanna Smith . 2022-02-08
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Delicious pizza nice they add their own little spin on your order perfect delicious pizza onion rings where so hot and delicious really tasty chips thankyou tasty pizza stunning only ate half of a 10 inch and 2 onion rings and 2 chips but I shall eat the rest tomorrow 😋
Tammy Ramsden . 2021-12-25
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Disgusting and don't even get your order right. Need trading standards on their case. One for their scruffy kitchen and 2 for their rude staff
Ohm Electrical . 2021-12-08
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Usually the BEST local pizza, for value and taste. But left a bad taste after last night. The order took over an hour. The second time I called the man I spoke to said that they would remake the order fresh and have it sent out The order we received was the first one as it was freezing cold and soggy. Less than impressed
BHardisty66 “Beckie” . 2021-11-14
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Very nice pizza's staff good friendly will definitely recommend
Azeem shahid Muhammad . 2021-07-22
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Mega Fuming, my food was that hard I could have thrown it at a spastic (like will mckenzie)
Ur mum Lol . 2021-04-11
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Terrible pizza. Better to get a frozen 1 from supermarket. They can't make a good pizza. The topping was all soggy. Came late and was cold. Called to complain and the person just hung up. Sounded like he was serving someone. Won't be ordering from here again.
ali majid . 2021-04-03
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Disgusting wrong order food not fit to eat it was like I was on been framed and was waiting for mates to jump out needs closing down
Day Sharron . 2021-01-15
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If i could give no stars then i would, we placed an order around 5 for half of it to be wrong, were told another pizza would be on its way after 2 or 3 more phone calls 2 hours a later (so 3 in total) at 8pm a pizza turned up. By this point we just wanted our money back to be told no, went down to the ahop with a boss who cant understand or speak english. To be given half a refund after arguing and constantly repeating ourselves to laughing and rude staff.....avoid avoid avoid!!!!!
katie kavanagh . 2020-11-21
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The delivery was late food was cold and very greesy And all around krap food
Lisa Dabbs . 2020-10-23
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Food was great enjoyed the meal
Barry Lee Brittle . 2020-10-15
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Gave delivery man 40 pound for a 26.44 take away to only received 3.50 when I realised and phoned the delivery man denied it and said I gave him a 20 and a 10 note witch was a lie as I only have 20 pound notes on me they delivery guy would of changed it seen as he had 10 in his pocket any way and to top it of I was delived pre heated BBQ chicken
Kyle Smith . 2020-07-08
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Absolutely disgusting the cheese was Mouldy and the chips were burnt to hell DO NOT COME HERE!!!!
Unknown Tiger345 . 2020-04-15
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Disrespectful place. Worng order. Don't know their own menu. Very arrogant & rude delivery driver. Awful experience. Will never order again.
karim ghazy . 2020-04-05
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Avoid this place like the plague!!! Awful service. Their staff are incredibly rude. They get your order wrong and have the decency to blame it on you. The driver literally screamed at our faces, telling us to ‘get it right next time’ with a very threatening tone. They kept telling us we ordered the wrong thing and when we showed them the proof that we didn’t they screamed at us even more. So for your own good, avoid this disgusting place!
Sc Remmii . 2020-04-05
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Amazing food made in a short amount of time excellent customer service and very friendly staff
Hamid Ali . 2020-03-05
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Put a order in. Didn't get what I asked for (extra topping on a pizza and the kofta kebab came in a container with just pieces of meat with no pitta bread or salad
alec wilkinson . 2019-12-26
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Very oily food and good for a heart attack 2 happen and donner so hard and dry good job iv got strong teeth the chicken looked old and fried ova and ova. Not suitable for animals let alone for human disgusting wont be going again goodbye square pizza
tan khan . 2019-11-08
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Delicious pizza, very friendly staff, can't go wrong on a weekend night here. It's halal too so a bigger community to sell to 👌
Rohan Mahmood . 2019-09-21
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Absolute piss take, ordered a 10 inch pizza with chips which they said would be 40 minutes. Almost 2 hours later it hasn't turned up yet, I phoned half hour ago and they said it's already on its way.
Aaron Cusworth . 2019-07-31
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The food is over rated not nice at all hardly anything on the pizzas accept lit of cheese not much topping and the donner portions are terrible won't recommend it jaan breads not freshly made lots of frozen food is used there all together carp
Muhammad Ilyas . 2019-07-07
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I am so disappointed the food was all so dry they gave me plain burgers i asked for three burgers and they only gave me two it waste of money
Jenifer . 2019-05-26
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Does Square pizza contribute more taste compare to normal round shape no. Guys put your attention toward improving the taste not the shape. Thanks.
UA Ihsan . 2019-05-21
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Had a pizza burger meal to eat half and find a big black hair went in and the boss apologised for his staff not wearing hair nets didn't even offer my money back will be the last time I eat from that place it's not nice :( gone really down hill.
Jamie Baker . 2019-03-10
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Is amazing and wonderful place and staff wonderful yummy foods
Muhammad Khan . 2019-02-06
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nice food and nice and very friendly guy who serve u bit one bad side it's a abit over priced
Waqs Don . 2018-12-07
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Mashallah the pizza is very tasty and it is the best pizza I have tasted. And you all who is looking at this should also try there Asian pizza stuff crust is the best
Ali.yshak Yshak . 2018-11-13
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Best takeway i have tried. Food is excellent. Staff is very polite.Must come here again.
The Fnaf King . 2018-11-13
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Nice food delivered on time recommend it again
Musa Azam . 2018-11-12
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Very nice food and delivers on time i recomend this for overs
DIon football . 2018-11-12
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The food is by far the best around, the naan bread is the best I've ever tasted. The staff are friendly and helpful. Will be coming here again.
Sayed Jamal . 2018-11-12
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Just had a kebab meal deal payed £9 and there was 2 strings off meat very dry aswell and the pitta bread was hard only only good thing was the chips. Its gone rite down hill
Joe dewan . 2018-10-28
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Well were do i start so odered food on just eat and it was supposed to come at 8:20 but then changed time 5 minutes befor delivery time to 8:40 witch i didnt mind but then it gets to 8:40 n no food so at 8:50 i ring the shope to be told it could be another 30 minutes to a hour because there really busy i wouldnt mind but i only ordered a pizza for my kids n chips with cheese on and a pot off beans so from me placing the order at half 7 it fainlly arrives at 9:20 and it was freezing i wont be ordering again from here and the man on the phone when i rang the shop was very rude about my food been late saying well i know what to do cancell my order you need to learn him about manners on the phone aswell
Lisa Mcdermott . 2018-07-30
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Ordered 2 large donner and chips and pizza. Theyre donner and chips was smaller than a kids meal in a large tray and the pizza was discusting. To top it off found a hair in the garlic mayo! Do not order from here. Muntazjee all the way!
Lauren . 2018-03-19
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Very nice square pizza and good value for money
Ian Armstrong . 2018-02-13
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There food was not cooked right and they keep geting there orders rong and wen u ring them to tell them about all I got was a lot off abuse and they tell u they will diver in 45 min to 50 min we had to wait 1hr an a herth
Wayne Sargeson . 2018-01-21
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I wouldn't even give this takeaway a one due to the extremely poor customer service!! Absolutely disrespectful with the sly comments from one of the workers. They never get my order right first time have to go back three to four times to be truly honest the manager needs real staff not his sons working for him!!
Monty Fave . 2018-01-05
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Very fresh taste and very clean place for takeaway
nadeem mahmood . 2017-12-02
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Delicious pizza especially bbq flavour.
Ifrah Zeb . 2017-09-24
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The pizzas are fresh pretty standard. I would recommend the grilled food as its real chicken rather than the processed meat that you get on the pizza.
Ibrar Khan . 2017-09-19
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Could have gone to Italy and made my own pizza by now still not here after nearly 2 hours....
Claire Markham . 2017-06-17
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Disgusting place!! Ordered there quite a few times and no problems but my last two orders have been wrong one had hairs in and was the wrong thing and then the other one they have charged more than it was supposed to be. Never ordering from there again!!
Gemma Cardwell . 2017-06-17
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Never had a bad meal from here.. Great service everytime so far..
Rachel Barnes . 2017-06-17
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The food from here is lovely. The service is awful, it's never on time. We ordered when it opened at 4 and it took 2 hours to come so we sent it back and refused the order. They "blamed" it on traffic and lied about the delivery time. It's ridiculous!
Amy Graham . 2017-06-16
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Very helpful staff and God the food is awesome all cooked fresh and very reasonable prices too
Mohammed Nawaz . 2017-04-28
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Food is great. Absolutely love the pizzas you do.
Sonya Akhtar . 2016-08-16
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Food is fantastic.very friendly staff always happy to help with order. There square pizza are really delightful. All in all I would rate them 10 out of 10.
MAJID AZIZ . 2016-07-15
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My food never came and they would answer the phone so I couldn't even get my money back
josh fisher . 2016-07-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Went to Pizza Hut for lunch today with my son. Around 1:45pm. There were a number of empty tables & booths & a number of occupied tables too. I asked the young lady if we could have a table or booth in a quieter part of the restaurant as my son is autistic & he can’t tolerate a lot of noise (he wears ear defenders to help) She explained that we could only have a two seater table which the ones we could have were in busy/noisy parts of the restaurant. I asked if we could have a booth or table in window that was quieter and I was told we could not as it’s a four seater and they aren’t allowed to sit 2 people on there. I explained again that my son is autistic, The lady’s response was still the same and we could not dine on one of the other bigger tables (which was much quieter and this would have made our experience at Pizza Hut more enjoyable) I choose not to dine in today as my son was getting stressed by this point. He was really hungry so I ordered take out for him. Which if he hadn’t been I would’ve not bothered ordering as I think it is disgusting that there is no policy for people with special needs. Especially such a world wide company like Pizza Hut. Absolutely appalling! Definitely would not recommend visiting here as a special needs family. I find that this was no fault of the young girl serving us as I imagine that she was just following procedures. She took my take out order and was very a pleasant.
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51 Opinions
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