Burger King in Rotherham

Amelia was so friendly and helpful

The staff were so helpful when we didn’t know what to order

Woolley edge Burger King the staff where very friendly and joyful employees especially John highly recommend

John was very friendly and helpful and couldn't do enough to make it a good experience

Great service from John , loved his energy!

John was so polite and friendly and helpful on my vegan order

Great place to go. Staff are very welcoming and kind. The wait was short but the food was lovely 5/5

Always fills husbands belly n gives us a great service

To summarise this review this place was AWFUL. Our meal came to £30 for 3 people. We ordered 1x Cheeseburger, 2x Double Cheeseburger, 3x Regular Fries, and 3x Regular Drinks. To start off the place was filthy with napkins, food, and general debris on the floor with no one cleaning. After ordering we collected our food, we were missing 1x Regular fries so we went back to ask. We got our fries but then realised they also forgot 1x of our drinks. After having our meal I realised the "chocolate milkshake" that I ordered on the screen within the restaurant was actually vanilla which is a rather big health hazard. Our food was cold with tiny portions and the quality was poor at best. They put cold sauce on a family member's "loaded fries". In summary, fast food places should be cheaper as you expect crap service, and lower-quality food and a non-existent atmosphere. However, when you charge MORE than actual restaurants with: - Lower quality customer service - Lower quality foods - Smaller food portions - Worse atmosphere - Expected to put your tray away All for £30 is a total joke! You expect a certain criteria to be met! DO NOT recommend!

Your staff Luke at woolyedge north side was so good please let him know that I appreciate his friendliness and service

Staff took good care of us, quality of food excellent, deffo recommend this one over other services

Just like a regular burger king

Worst Customer Service Ever!! Only 1 person serving , waited over 30 minutes with orders queuing over 16 . Get it sorted Burger King it’s not fair on your staff!

Asked for real cheese on my vegan whopper but the chump behind the counter wouldn’t play ball. So I took 3 ketchup sachets when I really only needed 2.

Efficient service with a smile from two young lads.

Efficient service provides a quick snack/meal whilst travelling

Pleasant atmosphere, Brad very friendly and attentive

Really good experience, service was really good, helpful, fast, and most of all friendly! 10/10

The fries were cold, the cola was carbonated, the burger wasn't too bad, but it was also a bit cold. In addition, the lady who was at the cash register first served the customer who paid in cash (she touched the money) and then went to prepare the food without washing her hands or putting on gloves. After seeing something like this, you feel like eating. I do not recommend

Well where do i start Mmmm fiod flat cold should not allowed to be given out did not meet the standards that it should be very disappointing and the prices you charge for cold food is 100% disgusting i think you should give proper training to you staff on how warm or cold is matter should be sold Many thanks mark whitehead

The food was quire rubbish. The bread buns were all dry, and the burger wasn't very warm so it was chewy. The chips were hot and fresh, but a little oversalted.

I was really impressed with my first visit to Burger King the food was fresh and hot. They staff member on the front counter was so helpful they recommended a whopper as I wasn’t sure what I wanted and they definitely made the right decision I will be visiting again soon

Dated old and food bland and tasteless..We asked for two whopper meals and got two burgers so then had to go back and order fries. Area not very clean we won't be eating there again staff not very helpful I found

Food was lukewarm at best and had obviously been sat on the side waiting for customers. We’d asked for extra cheese on our Whopper. It was missing. We’d stated Eat In but had been given take away bags - probably hoping we’d have been long gone before we’d realised just how poor the food was. I was going to complain but my wife said not to given the foul mood the chef was in. Luckily just called in passing on our journey north. Will definitely not be coming back.

The size of the burgers for the money is ridiculous wont be going back to a burger king

Motorway services are never the best place to eat, but I've no idea how burger king make their burgers so bad. This time I thought I'd try a chicken burger to avoid the disappointment of the beef but if anything it was worse.

Best buger King in South yorkshire, actually cooked 🤣🤣🤣

The worst beef burger I have ever eaten. Cheeseburger with fries and onion rings. The onion rings were cold and chewy. The burger bun was incredibly small, stale; cold, grey flabby meat, slightest smear of sauce and a tiny piece of plastic cheese. Eaten only because I was hungry and blood sugar was low. Terrible.

Everything was horrible, even the drinks.

Burger king wooley edge. Freezing cold whopper and double cheese burger meals, cheese did not even wilt never mind melt. No reciept available from machine to contact and feedback as it didn't print We Returned the food within minutes and asked them to use a digital probe to check the food temp, they didnt have one. . Asked what they were doing about it. They inferred to remake the food. Plus there was a drink spill atbthe front of the counter on the floor with a wet floor sight, but surely that is a very shirt term measure and they should deal with a fluid spill in a public area asap. By the time the burgers were remade the fries were cold... poor poor standards and they were not actually too busy when we were served so that can't be the explanation 3pm on Saturday. Amelia, lauren and Kaleb staff on duty. Amelia was very rude and abrupt. Arguing that there was not enough to make a replacement burger. So had to argue the point. Did eventually get a fresh and hot burger. Surely we should not need to argue for a minimum level of performance for a food joint?

It's burger king 🤷🏼 what else can I say.

Only place to go for a cheese n onion pasty 😀

Awful! Stopped for a quick burger on the road and wish he hadn’t of bothered, not expecting 5 star food but it could of been warm!! Made to use tablet things to order which was so slow people kept assuming they were crashing. They could of served 5 people in the time it took 1 person to use the machine , all while the staff stood chatting, then cold food. Worst Burger King I’ve had , stick with Greggs next door

Terrible, all food came out bagged And it was COLD!!! Attitude on the girl workong was distgusting. Wasnt even offered a refund....food came back out and tasted like it had been reheated, £40 spent and it was not nice We sadly ate the food as we had been up since 6am and not had a chance all that day. Sadly put off by the experience now and doesn't help that i have Autism and treated that way has effected my anxiety of trying to communicate in public with others that is a real hard thing for myself to do.

This place was dark and uninspiring and the service was appalling. The only reason we ate here was because the other outlets at the Service Station looked just as bad. Will never stop here again.

Needs an upgrade. Looking old.

RUBBISH SERVICE - I think this will be the last time we visit BK and head back to the Golden Arches for fast food burgers... Our order (despite being very quiet) took more than 20minutes to be made, we sat down to find the fries missing and went back to ask for them. Sat down again and discovered the accompanying milkshake was melted as it was made long before the order was ready, on asking for it to be replaced I then found it was the wrong flavour!.. Back to the counter to complain for the THIRD time - pure incompetence and poor service.... Sadly, not limited to this restaurant. Shame, because generally the food is good, when you get it ! Oh, and they had ran out of mayo 🙄

I had a triple whopper large meal with coffee. It might not be the best, but it's really good.

Cold, wet and smelly and expensive - thats the food and the room

No vegan options as they are cooked on the same grill as the other meats. Ridiculous

Really dreadful chicken burger.

Not enough seating and was plauged with flies

This needs taking down off deliveroo. Can never get order right, missing items or wrong items sent. 2nd time used service and twice it's happened. Not using again!

Its a burger king. Doritoes fries are very overrated

I love the vegan royale. I just wish there was a burger king in barnsley.

It's Burger King at a motorway services. You know what to expect.

Wouldn't give it a 1 star. Absolutely shocking food for the price. Yes services are expensive but it's a franchise so shouldn't put the prices up , £8.50 for a burger meal and that was the cheapest.

Service station outlet, chips hot, burger only warm as waited for new batch of fries to be ready. Coffee. Ok

I had never eaten such a bad burger king in my life! SIMPLY TERRIBLE

Not customer facing. If not using self serve theres nobody to greet you without waiting. Very nice burgers but expensive.

Quick service and decent food but the bun felt stale.

I love the burgers from Burger King but this is first time when I get this old bread and cold burger with a very small and not worm burget (not even worm enough to melt the cheese from under it, what means that in a no point durin the time this burget was not worm enough). The burger was cooked long time before was served.

Everything is good, but expensive Given that we are traveling from Ukraine to England

You could tell that the food had been stood around for a while before serving as it was quite tepid and chewy yet the Doritos chicken fries really saved the day and were fantastic. Staff seemed happy enough and the little seating area seemed clean. Just need to change how they prepare and stack the food orders up.

Teeny tiny burger, teeny tiny bag of chips, massive price tag, tasted ok!

Very nice burger, cooked fresh so hot and tasty. Friendly service, not the cleanest area but suited what we went for.

Always a great place to stop. Freshly cooked burgers and hot! Friendly staff. Lots of options. Plenty of parking. Clean toilets.

Was closing at 8pm and was close

Stopped at this service and ate at the Burger king here. Ended up ordering at the till as i had an issue with the self order machine. The member of staff was pleasant and friendly and took our order without an issues to why we didn't use the machine. Food didn't take to long. The burger and fries tasted great. Fries were fresh with a good crunch with every bite.

This is a mistake. I haven't been there.

2nd time going both times burgers was cold. Won't be going back again. Buns are cold too. Burgers aren't freshly cooked.

Cold chips, offered a replacement when I complained but then had to eat the meal in two parts which is less than ideal with two children. Bad attitude when raising the issue and no apology, just concern that they need all of the cold chips back and that the nuggets were hot when provided so would not be remade. I love Burger King but what a waste of money. Never leave reviews but the attitude wound me up. They knew the chips were cold when serving them.

Brilliant meal, great beer, great staff

Burger was bry cheese not even melted. Never go again then .and the fruit flies. Lack of house work ...

Same as any other . Small portion of chips

Very slow service, sent food back which was stone cold. Staff more interested in cleaning before they closed for the night. Will definitely not be going back.

It's great burger King but its just too expensive, I don't think it's justified. 2 meals and onion rings at over 20 quid, I'll go to either maccies or have a carvery and spend less but be just as full,

The burger well, WAS ABSOLUTELY DISGUSTING IT WAS THAT BAD I WAS VERY SICK NOT LIKE IT USED TO BE OVER 10 YEARS AGO DNT GO PEOPLE GO TO MC D'S

Hard bread. Put it in the bin in the carpark.

Just a quick meal to fill a gap

Worst one I've had ever, cheese slices were cold and obviously not melted

Best fastfood restaurant to eat burgers !

ABSOLUTELY RIDICULOUS I WAS WAITING 30 minutes for one burger 3 staff and horrendous ques

closes at 8 p.m. you only see that in England... ashamed !

Why was you closed when published time is 11 pm Hungary truck driver

Not great food took a while to get here one burger was a complete mess and had to be replaced other burgers weren't hot.

Ordered burgers for everyone in the group, but no desserts available again! I assume it is the same old problem that nobody can be bothered cleaning the ice cream machines out. No idea why they bother with the menu if half of it is unavailable regularly.

Awful place the service is terrible. Four staff doing there best to avoid customers

Fast and polite service but once on the road found had been served chicken & bacon royale, not vegan royale, which I'd stated a few times. Very dissapoiting for the price, I should have known to open, unwrap and check before leaving - but should I have to ?

Long wait even though we were the only ones there and then the order was incorrect. Was resolved pretty quickly though

Absolutely shocking service! Ordered a whopper got a double cheeseburger and a miniscule portion of chips VILE STAFF didn't want to know wouldn't swap or refund AVOID AT ALL COSTS!!

Buena comida rápida, la comida era deliciosa. El lugar estaba lleno pero la espera todavía era razonable. El personal era amable y servicial.

Burger king south pressured me to use the ordering machine. I couldn't do it so left empty handed