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3.0

Based on 468 opinions finded in 2 websites

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Nº 535 in 672 in Rotherham

CUSTOMERS TALK ABOUT DISHES WITH..cheese
Score

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Unfortunately the self service kiosk went down so I spent a lot of time ordering the food then had to queue and reorder at the desk. Staff were nice though.

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Tanya East . 2024-12-06

MORE AT Google

Not expecting much from a service station granted but the saddest most pathetic burger for over £7 is a joke. The guy working front of house constantly yelling at the people in the back that he needs help really set the mood. Add in waiting for over 20 minutes for the service and the food being Luke warm.

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Simon Kitt . 2024-12-03

MORE AT Google

I had a fantastic experience at Burger King today, thanks to the exceptional service provided by Adam and Connor. From the moment I walked in, they were friendly, professional, and efficient. Adam greeted me with a big smile and made sure my order was taken perfectly, while Connor prepared the food with care and attention to detail. The food was fresh, hot, and exactly as I ordered, and the overall atmosphere was welcoming and pleasant. Adam and Connor truly went above and beyond to make my visit enjoyable. Great job, guys! I’ll definitely be coming back and recommending this location to others.

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Richard . 2024-11-23

MORE AT Google

Exceptional service from Nadia food was excellent 10/10

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Nathan Parkin . 2024-11-22

MORE AT Google

Almost cancelled my order after it asked four times that it had a deal and did I want to add extra stuff. Four times I said no.

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Andrew James . 2024-11-19

MORE AT Google

Overpriced ultra processed rubbish coming in at 12 quid for a burger meal is laughable I'd love to know who pays that for an absolute below average meal

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Shaun . 2024-11-19

MORE AT Google

Just been served by EMMA what a delight. So happy. Smiling. You dud well to put her up front with the customers. 5***

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Catherine Worrall . 2024-10-30

MORE AT Google

Great atomosphere, food made to order! Fast service and great customer support when choosing what to order

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Corey Lee Green . 2024-10-25

MORE AT Google

Adam and Gary were working tonight. These lads very very helpful, polite and professional. A real credit to Burger King. The place was spotless. The service was excellent. Food was really fresh and tasty. My best Burger King experience ever. Thanks 🙏

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paul peer . 2024-10-24

MORE AT Google

The service by Emma was exemplary. She was incredibly polite and great to interact with!

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Deepak Malhotra . 2024-10-24

MORE AT Google

Amelia was so friendly and helpful

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Jill Donohoe . 2024-10-21

MORE AT Google

The staff were so helpful when we didn’t know what to order

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suzanne mcintyre . 2024-10-20

MORE AT Google

Woolley edge Burger King the staff where very friendly and joyful employees especially John highly recommend

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Steve Mcdonagh . 2024-10-17

MORE AT Google

John was very friendly and helpful and couldn't do enough to make it a good experience

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Kris Dyson . 2024-10-13

MORE AT Google

Great service from John , loved his energy!

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Parisima Khorakchi . 2024-10-08

MORE AT Google

John was so polite and friendly and helpful on my vegan order

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Ruth Woolsey . 2024-10-07

MORE AT Google

Great place to go. Staff are very welcoming and kind. The wait was short but the food was lovely 5/5

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CJ- DJ . 2024-10-05

MORE AT Google

Always fills husbands belly n gives us a great service

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Katt Danforth . 2024-09-28

MORE AT Google

To summarise this review this place was AWFUL. Our meal came to £30 for 3 people. We ordered 1x Cheeseburger, 2x Double Cheeseburger, 3x Regular Fries, and 3x Regular Drinks. To start off the place was filthy with napkins, food, and general debris on the floor with no one cleaning. After ordering we collected our food, we were missing 1x Regular fries so we went back to ask. We got our fries but then realised they also forgot 1x of our drinks. After having our meal I realised the "chocolate milkshake" that I ordered on the screen within the restaurant was actually vanilla which is a rather big health hazard. Our food was cold with tiny portions and the quality was poor at best. They put cold sauce on a family member's "loaded fries". In summary, fast food places should be cheaper as you expect crap service, and lower-quality food and a non-existent atmosphere. However, when you charge MORE than actual restaurants with: - Lower quality customer service - Lower quality foods - Smaller food portions - Worse atmosphere - Expected to put your tray away All for £30 is a total joke! You expect a certain criteria to be met! DO NOT recommend!

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Max Beaumont . 2024-09-24

MORE AT Google

Your staff Luke at woolyedge north side was so good please let him know that I appreciate his friendliness and service

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melvin suggett . 2024-09-03

MORE AT Google

Staff took good care of us, quality of food excellent, deffo recommend this one over other services

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Nathan Pinder . 2024-08-29

MORE AT Google

Just like a regular burger king

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Lauren Day . 2024-08-18

MORE AT Google

¡El peor servicio de atención al cliente! Solo 1 persona sirviendo , esperó más de 30 minutos con pedidos haciendo cola más de 16 . ¡Que se arregle Burger King, no es justo para su personal!

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Wendy W . 2024-07-28

MORE AT TripAdvisor

Asked for real cheese on my vegan whopper but the chump behind the counter wouldn’t play ball. So I took 3 ketchup sachets when I really only needed 2.

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Adam Pritchard . 2024-06-29

MORE AT Google

Efficient service with a smile from two young lads.

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Nicola Woosnam . 2024-06-25

MORE AT Google

Efficient service provides a quick snack/meal whilst travelling

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Helen Ianson . 2024-06-23

MORE AT Google

Pleasant atmosphere, Brad very friendly and attentive

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Thiago Dnati . 2024-06-19

MORE AT Google

Really good experience, service was really good, helpful, fast, and most of all friendly! 10/10

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Callum R . 2024-06-09

MORE AT Google

The fries were cold, the cola was carbonated, the burger wasn't too bad, but it was also a bit cold. In addition, the lady who was at the cash register first served the customer who paid in cash (she touched the money) and then went to prepare the food without washing her hands or putting on gloves. After seeing something like this, you feel like eating. I do not recommend

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Kamil Widuch . 2024-06-05

MORE AT Google

Well where do i start Mmmm fiod flat cold should not allowed to be given out did not meet the standards that it should be very disappointing and the prices you charge for cold food is 100% disgusting i think you should give proper training to you staff on how warm or cold is matter should be sold Many thanks mark whitehead

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Mark Whitehead . 2024-05-26

MORE AT Google

The food was quire rubbish. The bread buns were all dry, and the burger wasn't very warm so it was chewy. The chips were hot and fresh, but a little oversalted.

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Louise Carr . 2024-05-17

MORE AT Google

I was really impressed with my first visit to Burger King the food was fresh and hot. They staff member on the front counter was so helpful they recommended a whopper as I wasn’t sure what I wanted and they definitely made the right decision I will be visiting again soon

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Melissa Senior . 2024-04-20

MORE AT Google

Dated old and food bland and tasteless..We asked for two whopper meals and got two burgers so then had to go back and order fries. Area not very clean we won't be eating there again staff not very helpful I found

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Arline Westgarth . 2024-04-20

MORE AT Google

Food was lukewarm at best and had obviously been sat on the side waiting for customers. We’d asked for extra cheese on our Whopper. It was missing. We’d stated Eat In but had been given take away bags - probably hoping we’d have been long gone before we’d realised just how poor the food was. I was going to complain but my wife said not to given the foul mood the chef was in. Luckily just called in passing on our journey north. Will definitely not be coming back.

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Chris Leather . 2024-02-18

MORE AT Google

The size of the burgers for the money is ridiculous wont be going back to a burger king

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Deb Wright . 2023-12-19

MORE AT Google

Motorway services are never the best place to eat, but I've no idea how burger king make their burgers so bad. This time I thought I'd try a chicken burger to avoid the disappointment of the beef but if anything it was worse.

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Tony . 2023-12-02

MORE AT Google

Best buger King in South yorkshire, actually cooked 🤣🤣🤣

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Chris Allott . 2023-11-16

MORE AT Google

The worst beef burger I have ever eaten. Cheeseburger with fries and onion rings. The onion rings were cold and chewy. The burger bun was incredibly small, stale; cold, grey flabby meat, slightest smear of sauce and a tiny piece of plastic cheese. Eaten only because I was hungry and blood sugar was low. Terrible.

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Cromerty York . 2023-11-05

MORE AT Google

Burger king wooley edge. Freezing cold whopper and double cheese burger meals, cheese did not even wilt never mind melt. No reciept available from machine to contact and feedback as it didn't print We Returned the food within minutes and asked them to use a digital probe to check the food temp, they didnt have one. . Asked what they were doing about it. They inferred to remake the food. Plus there was a drink spill atbthe front of the counter on the floor with a wet floor sight, but surely that is a very shirt term measure and they should deal with a fluid spill in a public area asap. By the time the burgers were remade the fries were cold... poor poor standards and they were not actually too busy when we were served so that can't be the explanation 3pm on Saturday. Amelia, lauren and Kaleb staff on duty. Amelia was very rude and abrupt. Arguing that there was not enough to make a replacement burger. So had to argue the point. Did eventually get a fresh and hot burger. Surely we should not need to argue for a minimum level of performance for a food joint?

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Robert Flewitt . 2023-11-04

MORE AT Google

Everything was horrible, even the drinks.

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Callam Rothwell . 2023-11-04

MORE AT Google

It's burger king 🤷🏼 what else can I say.

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matt dyson . 2023-10-31

MORE AT Google

Only place to go for a cheese n onion pasty 😀

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Sonny Ahmed . 2023-10-12

MORE AT Google

Awful! Stopped for a quick burger on the road and wish he hadn’t of bothered, not expecting 5 star food but it could of been warm!! Made to use tablet things to order which was so slow people kept assuming they were crashing. They could of served 5 people in the time it took 1 person to use the machine , all while the staff stood chatting, then cold food. Worst Burger King I’ve had , stick with Greggs next door

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Megan Procter . 2023-10-08

MORE AT Google

Terrible, all food came out bagged And it was COLD!!! Attitude on the girl workong was distgusting. Wasnt even offered a refund....food came back out and tasted like it had been reheated, £40 spent and it was not nice We sadly ate the food as we had been up since 6am and not had a chance all that day. Sadly put off by the experience now and doesn't help that i have Autism and treated that way has effected my anxiety of trying to communicate in public with others that is a real hard thing for myself to do.

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MR DILLIGAF . 2023-09-20

MORE AT Google

This place was dark and uninspiring and the service was appalling. The only reason we ate here was because the other outlets at the Service Station looked just as bad. Will never stop here again.

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Mike Stoneham . 2023-09-03

MORE AT Google

Needs an upgrade. Looking old.

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Stephen Hollingworth . 2023-08-27

MORE AT Google

RUBBISH SERVICE - I think this will be the last time we visit BK and head back to the Golden Arches for fast food burgers... Our order (despite being very quiet) took more than 20minutes to be made, we sat down to find the fries missing and went back to ask for them. Sat down again and discovered the accompanying milkshake was melted as it was made long before the order was ready, on asking for it to be replaced I then found it was the wrong flavour!.. Back to the counter to complain for the THIRD time - pure incompetence and poor service.... Sadly, not limited to this restaurant. Shame, because generally the food is good, when you get it ! Oh, and they had ran out of mayo 🙄

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Roxanne McIlvenny . 2023-08-11

MORE AT Google

I had a triple whopper large meal with coffee. It might not be the best, but it's really good.

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Janos Moisa Jozsa . 2023-08-07

MORE AT Google

Cold, wet and smelly and expensive - thats the food and the room

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Richard Williams . 2023-08-06

MORE AT Google

No vegan options as they are cooked on the same grill as the other meats. Ridiculous

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A B . 2023-08-02

MORE AT Google

Really dreadful chicken burger.

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Tim Hiley . 2023-07-20

MORE AT Google

Not enough seating and was plauged with flies

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Mark Woodcock . 2023-07-14

MORE AT Google

This needs taking down off deliveroo. Can never get order right, missing items or wrong items sent. 2nd time used service and twice it's happened. Not using again!

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Vanessa . 2023-07-10

MORE AT Google

Its a burger king. Doritoes fries are very overrated

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Natalia Grzeszkiewicz . 2023-07-06

MORE AT Google

I love the vegan royale. I just wish there was a burger king in barnsley.

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Lucy Benoit . 2023-07-03

MORE AT Google

It's Burger King at a motorway services. You know what to expect.

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Tony B . 2023-07-02

MORE AT Google

Wouldn't give it a 1 star. Absolutely shocking food for the price. Yes services are expensive but it's a franchise so shouldn't put the prices up , £8.50 for a burger meal and that was the cheapest.

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martreese Holland . 2023-06-24

MORE AT Google

Service station outlet, chips hot, burger only warm as waited for new batch of fries to be ready. Coffee. Ok

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AFR . 2023-06-19

MORE AT Google

I had never eaten such a bad burger king in my life! SIMPLY TERRIBLE

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Marcos Quintão . 2023-06-06

MORE AT Google

Not customer facing. If not using self serve theres nobody to greet you without waiting. Very nice burgers but expensive.

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Beau Walsh . 2023-06-02

MORE AT Google

Quick service and decent food but the bun felt stale.

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Paul Watson . 2023-05-22

MORE AT Google

I love the burgers from Burger King but this is first time when I get this old bread and cold burger with a very small and not worm burget (not even worm enough to melt the cheese from under it, what means that in a no point durin the time this burget was not worm enough). The burger was cooked long time before was served.

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Florin Co . 2023-05-21

MORE AT Google

Everything is good, but expensive Given that we are traveling from Ukraine to England

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Pupkin Slava . 2023-05-17

MORE AT Google

Teeny tiny burger, teeny tiny bag of chips, massive price tag, tasted ok!

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Andy Shaw . 2023-04-08

MORE AT Google

You could tell that the food had been stood around for a while before serving as it was quite tepid and chewy yet the Doritos chicken fries really saved the day and were fantastic. Staff seemed happy enough and the little seating area seemed clean. Just need to change how they prepare and stack the food orders up.

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Daniel Booth . 2023-04-08

MORE AT Google

Very nice burger, cooked fresh so hot and tasty. Friendly service, not the cleanest area but suited what we went for.

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Adam Snuggs . 2023-02-01

MORE AT Google

Always a great place to stop. Freshly cooked burgers and hot! Friendly staff. Lots of options. Plenty of parking. Clean toilets.

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Adam Snuggs . 2023-01-25

MORE AT Google

Was closing at 8pm and was close

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Simon Harding . 2023-01-22

MORE AT Google

Stopped at this service and ate at the Burger king here. Ended up ordering at the till as i had an issue with the self order machine. The member of staff was pleasant and friendly and took our order without an issues to why we didn't use the machine. Food didn't take to long. The burger and fries tasted great. Fries were fresh with a good crunch with every bite.

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Pandamedic . 2023-01-15

MORE AT TripAdvisor

This is a mistake. I haven't been there.

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Tony Haworth . 2023-01-05

MORE AT Google

2nd time going both times burgers was cold. Won't be going back again. Buns are cold too. Burgers aren't freshly cooked.

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ruth schofield . 2022-12-17

MORE AT Google

Cold chips, offered a replacement when I complained but then had to eat the meal in two parts which is less than ideal with two children. Bad attitude when raising the issue and no apology, just concern that they need all of the cold chips back and that the nuggets were hot when provided so would not be remade. I love Burger King but what a waste of money. Never leave reviews but the attitude wound me up. They knew the chips were cold when serving them.

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Paul Harrison . 2022-11-20

MORE AT Google

Brilliant meal, great beer, great staff

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Steve Cade . 2022-11-15

MORE AT Google

Burger was bry cheese not even melted. Never go again then .and the fruit flies. Lack of house work ...

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Wilso Lee . 2022-11-09

MORE AT Google

Same as any other . Small portion of chips

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Charlie Murley . 2022-11-05

MORE AT Google

Very slow service, sent food back which was stone cold. Staff more interested in cleaning before they closed for the night. Will definitely not be going back.

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Nigel Pidgeon . 2022-11-02

MORE AT Google

It's great burger King but its just too expensive, I don't think it's justified. 2 meals and onion rings at over 20 quid, I'll go to either maccies or have a carvery and spend less but be just as full,

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kidda08 Lad . 2022-11-02

MORE AT Google

The burger well, WAS ABSOLUTELY DISGUSTING IT WAS THAT BAD I WAS VERY SICK NOT LIKE IT USED TO BE OVER 10 YEARS AGO DNT GO PEOPLE GO TO MC D'S

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T Harden . 2022-10-16

MORE AT Google

Hard bread. Put it in the bin in the carpark.

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Richard willshaw . 2022-10-06

MORE AT Google

Just a quick meal to fill a gap

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Andy Steward . 2022-09-16

MORE AT Google

Worst one I've had ever, cheese slices were cold and obviously not melted

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john hemy . 2022-09-09

MORE AT Google

Best fastfood restaurant to eat burgers !

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x Antonio . 2022-08-22

MORE AT Google

ABSOLUTELY RIDICULOUS I WAS WAITING 30 minutes for one burger 3 staff and horrendous ques

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Harry Hedley . 2022-08-19

MORE AT Google

closes at 8 p.m. you only see that in England... ashamed !

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François Perret . 2022-07-25

MORE AT Google

Why was you closed when published time is 11 pm Hungary truck driver

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Michael Rousell . 2022-05-05

MORE AT Google

Not great food took a while to get here one burger was a complete mess and had to be replaced other burgers weren't hot.

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Wendy Cowie . 2022-04-11

MORE AT Google

Ordered burgers for everyone in the group, but no desserts available again! I assume it is the same old problem that nobody can be bothered cleaning the ice cream machines out. No idea why they bother with the menu if half of it is unavailable regularly.

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Outandabout O . 2022-03-25

MORE AT TripAdvisor

Awful place the service is terrible. Four staff doing there best to avoid customers

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Martin Simpson . 2022-03-07

MORE AT Google

Fast and polite service but once on the road found had been served chicken & bacon royale, not vegan royale, which I'd stated a few times. Very dissapoiting for the price, I should have known to open, unwrap and check before leaving - but should I have to ?

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Philip W . 2021-12-19

MORE AT TripAdvisor

Long wait even though we were the only ones there and then the order was incorrect. Was resolved pretty quickly though

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Mark Rice . 2021-12-03

MORE AT Google

Absolutely shocking service! Ordered a whopper got a double cheeseburger and a miniscule portion of chips VILE STAFF didn't want to know wouldn't swap or refund AVOID AT ALL COSTS!!

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Nigel 81 . 2021-05-21

MORE AT Google

Buena comida rápida, la comida era deliciosa. El lugar estaba lleno pero la espera todavía era razonable. El personal era amable y servicial.

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williamskdn . 2020-09-27

MORE AT TripAdvisor

Burger king south pressured me to use the ordering machine. I couldn't do it so left empty handed

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John Spencer . 2020-09-23

MORE AT Google

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