Spoon World Buffet & Bar in Basildon

Kids love it. Enjoyed the steak and lamb. Shrimp somewhat bland taste?

Staff were very helpful and friendly, quick at taking empty plates. The food was very good, hot and plentiful. The place was very clean.

Visited for the first with my partner and son and we really enjoyed the food. Great selection all hot and tasty. Brilliant service from the Shift manager and FOH staff...Will definitely be going again!!!

Absolutely in agony swollen belly , bad signs of overdosing with msg Although food was reasonable I'm bloated on 3 x1/2 plates I won't return !!!

Large buffet selection means everyone can always find something to eat, and far too much to try everything. We visited early lunch time and pleased all dishes were already out and freshly cooked. A repeat Saturday evening visit proved just as good. Good was regularly restocked, and in this day and age the value is pretty great (£22 each + drinks) considering the choice.

Came here on a Monday evening for a birthday meal. Nice atmosphere as it wasn't overly busy or empty - just right! Food stations were clean and full, we all left feeling well fed. Good value for the price also :) Would definitely come back!

It’s really amazing wonderful food mainly the chicken pasta I love it!!

Good selection of food. Chicken dishes taste like they have been injected with water. Remember, it is cash, only no card payments

A lot of choice,I personally found a lot of the food quite bland but for what it is it's ok.waiter was a laugh though 👍

The food is stale, cold and tasteless. There is hardly any vegetarian options. The service is bad as no one comes to ask for drinks or cleaning plates etc. Even manager is not available for providing the feedback on site. It is more like a cheap Chinese buffet rather than world buffet as there are no other dishes. Pizza cheese is worse than rubber.

Nice food and lots to choose from, But feel like being rushed. Not sure if it's because of the atmosphere or not as it's very hectic like being in a school canteen.

It was great to go to & enjoy it, the food was great to have.

Good food, good choice of food. Down side to it toilets are up stairs and it can be very noisy.

I often find shortcomings, something is always missing for me. But this restaurant is truly amazing! Everything is just perfect, very pleasant atmosphere, very clean, great staff, and the food is fantastic. The selection is very wide, suitable for both kids and adults! I highly recommend it! It was my first visit here, but I will definitely come back!

Bland chinese food, mediocre food, curry and sauces are good. Unhygienic, I feel like I'm going to be sick the following day after eating here. Also Kids running around and being loud, very annoying. 3 stars because of the price and amount of food you can get.

Disappointment. Food limited. As we have vegetarian family members? All you can have rice, margarita pizza and one potato curry. You do not want to pay nearly £20 for pizza and chips. Bench we sat on was so work that all you can feel is wooden frame. Food gave all of us upset stomach. Choice of food very limited. It used to be nice place bit now it is not.

Cramped, cheap food, most has no flavour and service? There is none, even as soon as we walked in the door we were told “pay there, ok go find a seat” Also I know buffets aren’t considered hygienic but I it’s the only one I’ve ever been to where I’ve left and gotten sick the day after I hate parents who let their kids run about like it’s a playground but the staff don’t do anything, £20 is way too expensive to put up with all of that

Lots of food selection, great food as well. My fave is the salt and pepper fish - hope to come back again.

Absolutely amazing place came here a few times and I was absolutely delighted with what I was seeing. The staff are all so nice.

Nice buffet, a good array of foods

Bland flavourless food, over charged for a child, kids left to run around by parents, to crammed, overall not a very pleasent place to eat. Pay a little more and go to Aroma!

A buffet with normal frozen food

Food is great. Service very poor. Staff all stand around on phones . Managers don't give directions. Bins over following rubbish on floor. Tables are all in the wrong layout. Could be a lot better with right management in place

Very busy but all the troughs kept getting filled regularly and nothing empty .drinks very expensive and over priced Sushi very good fish not just vegetables

Absolutely terrible customer service, our friend was waiting for all of us to arrive,so he was waiting around 30 mins in the queue, and we we have finally all arrived, the lady,who pretends to be a manager, but she isn't, blond lady, with green highlights, she didn't even give us her name, we were all told to go and join the end of the queue, despite our friend has been waiting for so long in the queue and gad booked for us a table when we had a conversation she was so rude to us, she made my 6 years boy cry,and the lady who gets payments, she was not helping at al either.Horrible customer service, never will be back again ,ruined all our night out👎👎👎👎👎👎👎👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

I really love this Chinese all you can eat but unfortunately it was very, very busy...just too many people for my group. Just made it too noisy and the waiting to get food as it was so crowded. Shame....but will go again, such a shame they don't do lunch times during the week anymore.

Went for dinner with the family, we booked coz if u want a table then please book in advance 😀...... so much to choose from and the food is lovely.....I would so recommend this place to eat

Very big selection of food. Went on a Saturday night but booked in advance which was lucky as there was a queue outside. Have been a few times and will go plenty more

Terrible overpriced , food all taste very similar. Trays often empty for 15 mins or more si by then you've give up or full eating something you didn't really want. Very very average

Did not get to eat as you have to pay first. And only cash. Wondered if it’s a money launderette

We won't be returning. Poor customer service. Particularly the lady with blue hair. She was totally rude and had a face on her like a bulldog chewing a wasp the whole time we were there. Even looked like she was making other staff members uncomfortable. Totally brings down the atmosphere in the place. Shame as we have been couple of times before and enjoy the variety of food. Cash only too 🤔

Had a birthday meal here with friends and so nice to have a selection for everyone. We arrived quite late and they said the kitchen was closing. We was advised to have a quick look round and see if they had the food we like before paying. As we was in late we was out late. We noticed them cleaning around us not not to close to be annoying and must say they do a very good clean. Updated 27/01/24 On arrival we were advised the card machine is not working so cash only, after reading reviews this is a common trick at weekends. Rude greeting on arrival and no interest for catering for disabilities. Being told medical exception cards are not accepted, as we had a friend who hardly eats since her operation and was told to leave the mobility scooter outside. The drinks were reasonably priced but the food was of poor quality, most items very fatty and meats chewy. Shame as our first experience was amazing years ago.

Cash only, rubbery tough chicken, tables too close together and rude woman with zero customer service skills on the door. Disappointed, won’t be going back.

Went here this evening, I had booked with a group of friends. I was hugely disappointed and embarrassed. I was driving my mobility scooter in, (my friend holding the door) the staff member ran towards me telling me I cannot take it in there and was really rude about it. There was lots of room and little areas I could have put it in out of the way but she wouldn't let me. I voiced my concern for it being stolen and she snapped that I should bring the key in with me. Not quite how it works! It was cash only and so members of our group had to rush to the cash machine, she made an issue out of this too, whilst we waited outside (out of the way of any queues) she rudley ushered us out of the way. At first, they wouldn't except a £50 Note being used for 2 peoples meals. They didn't allow a member of our party to have a smaller meal, despite her having a medical card to say she can't eat much. The same woman barked at someone for using the wrong door. The food was mainly Chinese and the chicken was pink and jelly like. They definitely need to scrub up on their customer service and learn to not discriminate also.

We have been there few times and every time was worse ,but after our last visit I don't think we will be back ,80% of food was cold ,staff are not very friendly none of them can even smile back(unfortunately working in hospitality that's Ur job to be nice and friendly -i know I'm working in a restaurant), restaurant is really cold as well I get it doors are opening all the time but just put heating on especially when is 2 degrees outside

Good food. Good value. Friendly staff and caters for veggies !!! 8. 1. 24 Visited on my own yesterday and was extremely upset by the decline in service since my last visit some time ago. As a vegetarian I requested a table away from the smell of meat. I was told I could only sit at a table for two and as none of those was suitable for me, my only option was to accept a refund and leave without eating . Can you believe this?????

Very good food , and atmosphere 😃😃

Absolutely garbage never eaten somewhere so filthy

What sort of restaurant takes only cash? Why would they not have a working card machine in this world of digital? My friend booked a table for 20 people and they sat us in stacked rows when there was an entire row for 20 people or more seating right in the middle of the room, where everyone can at least be together. As if paying for 20 people wasn't already a lot of cash to bring. The lady at the front so rudely made a point that we can't sit down unless it's fully paid before we get sat down. Why would we bring all these kids and adults into a restaurant to not be able to pay? Especially for a birthday celebration? Do you think we just find it fun to let this birthday child down? Why not take a reservation fee beforehand? Obviously because they want cash only but a sized establishment like that should provide card option. Twice the woman at the front reminded us that we are out by 6. We didn't expect to be treated like cattle and I've been to plenty of buffet places whom are more organised about things and treat customers with better curtosy. I suspect because it gets pretty busy there, profit is all that matters so we're just a number. Staff were just hanging around doing nothing most of the time. There was a good choice but dessert was bland. I got a crepe and the person making the crepe put the freshly hot crepe on my hand, that was holding the plate, when she put it on my plate. Pay attention please, I seriously don't need a burnt hand. Birthday boy had fun and that's all that matters but definitely can do better with their booking reservation system and card payment option should be standard.

An enjoyable meal and loads of different plates to choose from. My only gripe is how expensive it was. We went on a Thursday evening so was £16 each...and now, Dec 2023, it was nearly £20 for Saturday lunchtime!!

Be careful!! I now have food poisoning following my visit yesterday afternoon. This place is clearly not up to standards.

I’m really disappointed with this restaurant, when we got to the restaurant they informed us that their card terminal was not working, that we had to pay cash. There was no apology and to make matters worse I’d just spoken to them on the phone to confirm booking. They could have easily mentioned they were having problems with their card machine. Their attitude was if you don’t like it leave, luckily my husband had cash on him. The food was not great neither was the service. I won’t be going back and I don’t recommend the restaurant to anyone.

Food was undercooked, raw chicken on the trays. Staff members were rude, cups were dirty and a family with children were at the ice bucket and the kids were putting the tongs in to their mouths and then other people were using them. I used to like this place a lot and often visited once a week but it’s gone down hill and the hygiene is so bad now

Rude chef by steak area. Waited patiently for him to ignore us and then serve people behind. Then I asked if we were at the right place for steak and he gave us a hand gesture to wait without even acknowledging us. Still after waiting patiently he then finally cooked our steaks, when we asked for medium then served us well done burned steak. Use to really love this place but won’t be coming back , customer service is so simple

This was a return visit from Wales!! Didn't dissapoint

One of the best buffet restaurant in the UK. I went there with my girlfriend. Affordable, many food options to choose. Especially Chinese foods such as shredded duck with pancake ,prawns,pork ribs and they even got seafood platter like scallop and crabs that will be served very fresh. I did not expect the foods would be that good. Very worth it. Worth for the money. The best shop in Basildon for me. Thanks the owner and manager for their generosity of food.

The staff were rude and hostile in turn it made the atmosphere heavy. They made you feel in the way. On the drinks they say tango diet Pepsi etc but they are a very cheap version. The food was OK. Some was cold on the Web site it said 15.99 when we got there it was 18.99 and the staff was rude when we questioned it she said its a old web site. And it was cash only!!

Tasty food. Good location, spatious and good service. Planty of choice for vegetarian as well.

It was my first buffet in the UK, the experience was worth it and the food was good. It will be nice to have adequate signages around that will guide you to where and what so you get the chance to focus on your choice food on time before you get filled with the lesser choices

Cash only when I visited, crowded with long waits, we left in the end.

Been there on several occasions with Family and friends. A wide variety of menu suits all tastes. Very crowded in weekends and ok in the weekdays.

Nasty tasty food Rice not even properly cooked Noodles are all cold No water/juice with the buffet price we need to additionally buy. Deserts are also not tasty Overall very bad experience

Beautiful place to visit one more time

Good buffet restaurant. The food selection is great, there is something for everyone. The staff is nice and helpful. The price-performance ratio is good.

Nice buffet spread for a 2 hour period. But there was a long queue to enter

Came here for my daughter’s birthday and the food was amazing. Unfortunately it was cash only on the night but thank God there was cash machine opposite but aside that great customer service food was amazing staff was amazing and a very big thank you to Cheree for accommodating my needs Elizabeth x

Really nice place to eat out, food was delicious, Staff very good service. The only thing that baffles me is when you book a group reservation they make it very complicated with the deposit, keep it simple! Cash only venue to.

Enjoy the experience had loads of different taste from all over good experience

Average buffet restaurant that gives a two hour table limit. A good selection of food but just basic in taste compared to other world buffet. Atmosphere OK for conversation. Service is help yourself hence 1 star but the staff there that was working were friendly

Nice location about 1min to car park, good clean setting, we had to pay with cash thank God there is a Natwest cash machine in front. They say there is a fault with their cash system. Good costumer service, good food, good setting will be coming again

Everyone should experience the array of different foods

Superb place to dine in at Basildon. We went for the dinner. Buffet has a lot of selection. Even though it is always crowded there is enough space for you. Taste is delicious. I couldn’t experience every item as there is a lot😂. Wide variety of meat items, sea foods, rice, desserts etc. worth going with family, friends, and for celebrations. We did not wait to enter. Clean environment with nice lighting. Staff removes dirty dishes regularly. Negative thing is “cash only” Highly recommend.

Visited here yesterday with my family and was greeted by a blond haired lady I can only describe her as a bulldog chewing a wasp and very passive. The food was mediocre the chicken in all dishes was a gooey texture cheap meat so for this reason I'm going to say it's over priced and not family friendly we won't be going back and would advise others to not waste there money.

Great choice of food well cooked but cash only because "our card machine is broken"? A 200+ seat restaurant with only one card machine? Who are you trying to kid? Wonder how much of today's takings were declared eh?

First vist after Covid, and I'm glad to say, standards have not dropped, from paying on entry, to being shown to the table, selection of food, just as good from Chinese, to Indian to pizza to British. Desserts where brilliant. Drinks at fair price, probberly the only drawback is the 1 & half hour window to eat in. But I surpose to make it pay, its got to be done. We'll be back.

Floors was very sticky, tables tight together so hard to get out from chair. Toilets smelt disgusting could smell them as soon as opened the main staircase doors.

British and italian food was good. But Indian food was overly spicy and the Chinese food was overly salty. Also the desserts were just like shop frozen desserts.

It's an ok place to go for dinner. Food is nothing special. The service was friendly. At the entrance, they said cash only for entry. I'm not sure if it was one-off or if they accept cash only.. nothing was mentioned on the website. BUT the interesting fact is we paid for drinks by card. I have asked about this, and they said I can pay card for drinks only. Will I go again?? NO.

Raised price again, getting quite expensive for a family of 4

If you're looking for an all-you-can-eat food place with a wide variety of options and amazing quality, you should definitely check out Spoons! They have a vast selection of cuisines from around the world, and some dishes can even be cooked right in front of you, adding a fun and interactive element to your dining experience. The food is not only delicious but also beautifully presented, making each dish a feast for both the taste buds and the eyes. Spoons is the perfect place to indulge in a diverse and high-quality dining adventure!

What a fabulous experience. Definitely be back. We live in Wales but this place is outstanding!!!

Poor food quality, the chick tastes rubbery like its been cooked from frozen. They are slow at restocking plates and cutlery. Drinks are cheap and nasty. Only would return for the dessert section.

Wasn't as good as last time we went Food looked like some of it had been there for hours Drinks overpriced and cola was undrinkable

Buffet food that is OK. Eat as much as you like. Ok for the odd visit but food is not high quality. Better of going to a restaurant that's percific to your taste but if you want quantity this is the place

Nice selection of food from around the world. Buffet so eat as much as you want for a fair price.

Always a reliable meal. Could be cleaner but on the whole a good place to eat.

So much variety. The food was really tasty. I love the fact that there is something for everyone to enjoy, even picky eaters. The kids loved the mini desserts and the chocolate fountain. Excellent value for money. I will definitely be going again.

Good value for money and a nice atmosphere with a very wide selection of foods

Wonderful experience a lot to taste. Good quality and very delicious. Went there with my mother last week and now planning another visit. Worth visiting !

It was a lot of firsts of its kind for my family and I. It was my husband's 45th birthday. First time eating sushi and also Oysters

Never disappoints , wonderful choice

High quantity low quality food. Do not eat here. Rude staff.

I wish to have drink included in that 20pounds but overall great place to eat.

Food I would recommend. It was very tasty but customer service was bad. Not friendly

Second time I’ve been to Spoon World Buffet & Bar, Clean Wonderful and Courteous Staff. Went for my Granddaughter’s 1st Birthday Party Excellent Tasting Food, Desserts Above and Beyond Staffing So Polite Friendly and Helpful , take my Hat off To Shirri who not Only Managed Customers coming in but Found Time to pickup my crying Granddaughter, calm her down and still get her job done once she’d returned her to her high chair. Hopefully Management will give her a Pay Rise. Hands On Hearts Best Place I’ve Ever Eaten In Check Them Out.

Amazing I didn't want to leave.

Lovely food huge choice friendly staff can’t fault it

The supervisor who worked on Sunday was very rude with us. Not a good customer service.

Lovely place to eat with food available to suit all pallets and appetites with loads of seating.

Everithing is amazing here. A lot of diferent food and we can try everithing, desert's also. More cheaper on week days

It was good good plentiful and quite cheap

Food is average, had better at other world buffet place's like cosmos but overall pretty good. Rough crowd in there though lol. I passed the time by playing "spot someone with more than 3 teeth in their head"

Went there for the 1st time yesterday with my family it was absolutely amazing! Very clean well organised great customer service and lots of food we will definitely go back soon.

A fantastic experience, the food is amazing, have been here a few times for friends birthdays as its represents brilliant value for money

Very nice food, friendly, fresh cooked food constantly being prepared. A great place to eat

Nice choice of food. Can't go wrong

Love this place, lots of selection. My only bug bare - some of the meat has a lot of fat on it and the chicken seems to be watery. Other than that, mmmmhwah

Had a Great lunch, everyone and everything was just perfect.

If I could put a negative star rating I would

I ate here and thought the food tasted great even though I was told by my mother-in-law and her other half not to, as they got food poisoning from their experience. But the price and smell drew me in. I now have sickness and diarrhoea which I have never experienced and I feel very ill. I eat out all the time so this is no coincidence. I strongly disapprove. Very disappointed.