Based on 7 opinions finded in 1 websites

Opinions
Food is average. Service is good and staff are friendly however the food is a massive let down!! Won't be back
unknown . 2018-08-03
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Hi, first I would say your restaurant has got best srilanka food in the city. But very sad to tell that the service of your staff does not apposite with it. Reason why i’m telling is I truly am disappointed with the situation which I had to face. Around 7.30 p.m I phoned your restaurant and ordered 3 rice and curry potions. For two, I wanted hog plums (amberella) curry. I said I will be there around 9.30 p.m and confirmed again their closing time as well just to make sure i will come to pick my order before the closing time. I went there around 9.40p.m and I noticed there were only 2 packs. We had to wait about 10 minutes to get a respond from your staff. One girl came and said since there were no amberella curry left, she put amberella only for one pack and she wanted me to choose another curry which was remaining while serving to all other customers. If I wanted to get curries which were remaining, I don’t have to call around 7.30 and make an order. I said the same to that girl while i’m giving her the order over the phone. Before giving her the order i clearly asked her if I order, would I be able to get it since last time when I was coming to your restaurant it was all over. When I come home, it was only 2 curries for my choice and the rest,for the choice of your staff. We pay you and we deserve something in return which value for the amount we pay and I think it should be our choice and not your choice. If you don’t have enough, why would you get orders? That’s cheating right? This was not the 1st time that girl who were in the front, made a mistake. Once I went to your restaurant and made an order. When the order is ready my husband collected it since only he got his valet with him. While on our way to home, I just asked him about the bill and the price. Then only we noticed none of us has paid since he has though I paid, I thought he paid. We turned the vehicle and came all the way to your restaurant just to pay that $38. We could have just leave without paying. But we know if we get your service, we will have to pay. I think it would be so nice, if you act the same. I really love to see the success of your business. But then again I doubt it if these kind of things happen again and again. I came and paid you that day, but if it is not, then it isn’t it a loss? Your staff need to be more responsible. Truly I don’t feel coming back to your restaurant and even to recommend it to someone else.
chathuri j . 2018-05-17
MORE AT TripAdvisor
Recientemente un pedido y, aunque voy a probar el pollo con arroz para rezala para llevar. Fue genial, fue un medio plato caliente. Además, la pasta de chocolate fue un gran postre poco.
Muhibur R . 2016-12-25
MORE AT TripAdvisor
La ventaja de la comida llegó muy rápidamente lo negativo - pedí dos de pollo con curry basado mi comida que no estaban bien cocinadas. Me comuniqué y fueron muy amables pero en lugar de enviar una comida de reemplazo como había esperado una media hora para la sustitución que extraño decidió sólo enviar 1 curry arroz completamente distintas y una tarta de chocolate como lo siento. Aunque fue un buen gesto todo lo que realmente quería era una comida caliente y cocinado, que ya había pagado, no media una comida fría sin cocer y a media comida caliente. Es en este punto que el restaurante mostrar su verdadera y ser muy agresivos. Por razones obvias nunca se ben comer aquí.
Adam S . 2016-12-13
MORE AT TripAdvisor
Después de leer los otros 2 comentarios tenía grandes esperanzas. Por desgracia, esta es posiblemente la peor comida para llevar que he tenido en mucho tiempo. La comida estaba fría y cuando llamé estaba molesto con la respuesta grosera. No estarás pidiendo desde aquí.
quirts . 2016-12-13
MORE AT TripAdvisor
Food excellent. Tikka massala cooked to perfection. I couldn't wait to eat so sorry you get a photo of an empty bowl
Kerry u . 2016-12-11
MORE AT TripAdvisor
Food arrived quick, hot and fast! Which surprised me! Delivery driver was very nice and polite so service was excellent! As for the food, amazing!! Absolutely delicious!! I had a King Prawn madras curry which was really tasty and wasn't bland! They even included a carrot/beetroot mint salsa which was to die for, so yummy!! I recommend this place 100%! And I will be ordering from this place again!
jleec2019 . 2016-12-08
MORE AT TripAdvisor
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18 Opinions
Food was contaminated! And also late! To top it off very poor customer service! Korma was hotter then the jalfrezi, I was unaware of this before giving it to my 4 year old child! Poor little lad is in extreme pain. Called to request replacement korma, only to receive it late. Two different people on the phone neither could understand me and nor I them. Poor excuses for food being late twice. NO APOLOGY AT ALL FROM THEM. To finish it all off the replacement korma as the same again far too spicy. Korma is not suppose to be hot it's described on their menu as mild and creamy. IT WAS NOT! contacted JustEat who couldn't be more helpful but, they couldn't return the money as they had the same communication issue with the staff and they couldn't pass their own security verification. JustEat did give me a voucher but the restaurant still no refund, compensation or apology. This place needs looking into majorly by someone with some authority! POOR! POOR! POOR!
136 Opinions
I waited 20 minutes for one piece of chicken and chips, and it was awful. The chicken is kept on the ground in a bucket, and the chicken tastes like fish…and to make matters worse it was PINK on the inside. Majority of the fries were stale, and overall the experience was horrible. Do not recommend, just go to dixie’s right next to it!!
46 Opinions
I takeaway from Kerala Spices, and I am beyond disappointed. The pricing is outrageous for the portion sizes they serve. I ordered Chicken 65, which cost £9—a price you’d expect for a main course. However, what I received was barely even a starter-sized portion. It was ridiculously small, leaving me feeling completely ripped off. When I called to complain, they casually brushed it off, saying this was their “normal” portion size but offered to rectify it next time. That’s not good enough—why should customers have to overpay and be short-changed the first time just to maybe get a fair portion later? Absolutely unacceptable. I won’t be ordering from here again. If you’re looking for value for money, I’d suggest avoiding this place.
237 Opinions
Always the best we would t order from anywhere else. My son who doesn’t like curry’s LOVED the cheese burger and mozzarella sticks! Thank you for offering different foods. Makes ordering for a diverse family easier