South By West in Worthing

This is my go to café, the hot chocolate is the best I've had anywhere and the cinnamon buns are unmatched! A beautifully simple and reliable coffee stop with enthusiastic and energetic staff, so lucky to live within walking distance of this place. Will keep coming back and highly recommend!

We waited quite a long time for our order which when delivered was completely wrong. I know I’m unusual but taking a sip of coffee which I hate when I ordered hot chocolate was rubbish. We sent our drinks back and I got a hot chocolate but it was lukewarm warm at best and not drinkable. When I said “ I’m sorry but I can’t drink this , it’s cold’ , it was just taken away. We did not get a refund and I will not be going back. Staff were not friendly. Such a shame

We love this place. Coffee is always spot on with seasonal varieties. Staff are always welcoming and friendly. We love the no take away cup rule but you could always borrow a mug or a jam jar if you don’t have your own keep cup. My daughter says they have very yummy food - cinnamon buns and dream cake are our favourites. Great drinks too! My daughter says they have fun and comfy seats. We like looking out of the window and watching the world go by. They also have very nice plants.

A very cute place, but a very average cinnamon roll and the slowest coffee service (black americano). I thought it would be a good pre-train treat but it’s not really worth it unfortunately.

This was our second visit here, after finding the staff not very friendly or welcoming the first time - thought we’d give them the benefit of the doubt and give it another go. Ordered coffee & cinnamon bun (which was very tough to cut - we had to ask for a sharper knife). Staff weren’t friendly or welcoming, not a smile or thank you. I feel this treatment is reserved for regular customers. Back to Costa we go. Shame.

small delightful cafe right by the train station - the coffee is great and well priced (i paid £3.70 for mocha with oat milk) and was delicious ! they do small food items too which are great too - ambience is so calming and the staff are super nice too :) would definitely recommend ! i must come back to try the other food items they serve <3

The coffee here is top quality we usually go for the Dirty Chai which is freshly made rather than using a syrup or pre-made powder. The pastry and bread treats are all also of the highest quality and reasonably priced too. We try and go weekly.

I’m yet to try one of the cinnamon buns (they look great) but I know I love the coffee and the relaxing space to work or just watch the world go by which is kept immaculately clean. The new guy working there also has really positive energy and the other staff I’ve spoken to are also lovely!

One of the best cinemon rolls I have ever eaten. Only a little bit expensive but worth the sin.

Just love this place and feel so lucky to live round the corner from it. Lovely coffee and beautiful Scandinavian bakes. I always love seeing what treats they have week to week. The buns are stunning, especially the guest buns every Friday 😍

Great coffee and cakes, if I’m being honest I defo would come more if I didn’t have to bring my own cup instead I sometimes opt to go somewhere else maybe an optional choice would be better for business! But still respect to you for trying to make a difference

Probably the best coffee I've had in Worthing. Reasonably priced compared to others locally. Breakfast items a little lacking, even toast would be great. Cinnamon buns are nice. Did I mention the coffee was great??

Love the coffee, Decaf oatmilk Latte and the vegan chilli sausage roll has loads of taste, price is great, and just down the road, also very hospitable, lovely smiley faces, will definitely go back in 😁

Shame as nice coffee Jan 2023 • Family Second visit to this establishment for coffee and cake. First visit two weeks ago three empty tables with used crockery and dirty tables, food debris also on the floor. We were served our hot drinks and cakes but the table was not cleared, we asked for it to be cleaned. There were three members of staff not busy so this seemed odd. Thought perhaps they had been busy. The coffee was absolutely amazing and the cake good too. Today we visited again giving the benefit of the doubt at our first visit. Sadly tables dirty, had to ask for it to be cleaned but this was with a very wet dirty dishcloth and half hearted action leaving the sticky cake bits on the table. Cinnamon bun and treacle cake fantastic coffee great. Such a shame. Staff all on their phones not happy when asked to clean the table. We would go again for the cake and coffee unfortunately hygiene is a worry. Written 14/01/23 South By West Owner at South By West I'm sorry to say that we absolutely refuse to accept this review, as it's malicious and fabricated. You mentioned visiting us 2 weeks ago, we have only just opened after shutting at Xmas for 3 weeks, so you couldn't have visited us. Secondly, we only ever have 2 members of staff on duty, not 3 as you stated it may have passed you by, but there is a crisis in Hospitality with energy rises, costs rises and an employment shortage! Therefore we are a very small staff team) We are a busy space, and sometimes there may be a brief delay in turning around tables, but we always clean tables with a smile! As for staff on phones, we are often updating social media, ordering stock, responding to orders etc in between making coffee and buns! It's a real shame that you didn't approach one of us if you were unhappy, rather than taking to this platform to give your opinions. We are only a small independent whose team are working hard to stay in business, your unfounded comments are so damaging. Read less ^ Written 15 January 2023 This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Houses002 21 January 2023 Thank you for your response apologies I checked my Calendar and it was Tuesday 20th December in the afternoon and Saturday 14th January in the morning that we were there. I gave an honest review of our experience and as said the coffee and cinnamon buns were great. However we did have to ask for the tables to be cleared and cleaned and the floor wasn’t clean. I thought this would be considered and thought given to how this could be improved. I take offence at being called malicious I always give fair considered reviews.

Nice coffee. Great cinnamon bun, lovely and fresh and light

Great coffees and delicious cinnamon buns! Dog friendly too!

Service is fantastic, coffee is yummy and the cakes are out of this world. The brownie and chocolate balls in particular were amazing. Definitely going back when in Worthing.

Wowsers! What an amazing coffee I had here. Absolutely the best flat white outside of New Zealand! No charge for Oat milk too! What a find. The cinnamon bun was incredible, soft, pillowy dough with sugary cinnamon. I will be back!

This is my local coffee place I go to most days and I can not fault them at all. Best coffee, buns, best service. Today I went in a grabbed myself there autumnal coffee they do every year, a pumpkin spiced latte. One word amazing.

First visit of many that I felt something had changed . Previously the best PSL pumpkin spiced latte and cinnamon bun I’ve had but not this time . The PSL was over spiced and thick like a soup - I’ve had many here and this was disappointing. Not sure if there’s been a change in owner or management not that should make a difference to the quality but it feels different. They’ve certainly lost a very good barista recently maybe that is it !? Maybe he took the secret of the PSL with him ?!

Nice cozy place with friendly staff 😊

Your Oreo Brownie and Latte is in my heart❤️ Ваше Орео Брауні і Латте в моєму серденьку❤️🇺🇦

Great cafe with cool vibe, music and very drinkable coffee.

OatleyB certified cafe 👌 Firstly at the time of writing this I believe this is review number 100!. I was hoping for some confetti from my phone but alas… nothing. SouthByWest! Let’s go… My local coffee house I go every week for beans a coffee and of course a cinnamon bun!. Coffee is the perfect blend of rocket fuel and smoothness for and I love it! One gentleman who works here absolutely knows his craft and pours a masterpiece of a coffee every time! I salute you sir🫡 . The second thing they are known for is the cinnamon buns these I believe are based of the Swedish version which are along more like a rolled iced bun dough than a flakey crispy dough. They are fantastic and vegan friendly… winner! They also do a variation of the bun on the weekends this changes week to week but always goes down well. For me not so much…. I have a child’s pallet…. If it’s got fruit on I’m out….but chocolate and other stuff… I’m in. So what are you waiting for. Grab those house keys and head to SouthByWest you conquerors of the divine.

Great place ! Smashing food and coffee, lovely staff in a spacious and well designed coffee shop. Particularly enjoyed the ethics - quietly vegan and plastic free. Wish these guys every success.

Fantastic buns! My plan is to gradually try each flavour but the standard cinnamon buns are wonderful! Also, I love their 'no disposable cups' ethos. We need more conscientious businesses like this. Well done guys!

Friendly staff, yummy coffee and cinnamon buns. Nice atmosphere too.

Great coffee, various dairy-free milks available, and delicious vegan buns. Staff very friendly 😀

I really wanted a coffee this morning, they guy serving said they don’t provide cups…. Would’ve been nice to know this in advance. He did say they have cups and said they were free but they had a price tag if about £6 which confused me a little. Maybe I’ll go tomorrow with my own cup

Rude & I’m not sure if the people behind the counter realise what customer service is.

Good chilled out atmosphere. Really enjoyed the cinnamon bun. Friendly, welcoming and efficient staff. Will definitely be making this one of my regular hangouts to catch up with friends and to work from.

Delightful coffee shop in Worthing, top quality caffeine! Note it is takeaway only (or is at the time of writing)

Always good coffee, and the cinnamon rolls are great!

My favourite local coffee shop! friendly staff, great coffee and far to many nice eats (especially the bun specials on friday and saturday) Its also just got even better with the new seating area next door opened up! keep up the good work!

Coffee critic Great coffee, friendly staff. Ever since moving to Worthing I’ve had trouble finding a consistently good coffee place, most places were able to provide one cup of coffee, but in the long run most of them disappointed. I found this lovely coffee shop by accident, especially since they don’t have a sign outside that is clearly visible from the road. But if you ever find yourself next to the train station please do yourself a favor and try out one of the two coffees, I recommend a house blend

Excellent coffee, friendly staff and delicious food (especially the cinnamon buns). They are also leading the way in reducing waste by going disposable cup free, so make sure to bring your own reusable cup if you're getting a coffee to go.

Great coffee, great food, lovely staff Also accessible! I am a wheelchair user and South by West have a stepped entrance, I asked them to get a ramp and they did! I can now glide on in and get my cinnamon buns!

Very lovely and smooth coffee. Staff very nice too!

Incredible coffee and delicious cinnamon buns. The staff are super friendly and really know what they're doing!

Coffee was nice, cinnamon swirl very floury with huge bits of sugar on top, which did not make it very pleasant to eat. Overall a nice visit for a one off. I would put South by West as the second best coffee in town after Malt making the best one.

They have recently made the big step of going full on sustainable in regards to plastic and cups. Kudos! Bring your own cup, rent one or have a free jug to enjoy your awesome oatmilk (or other) cappucino. Also, there is no visit to South By West without a cinnamon bun.

We were super lucky to come across this outstanding specialty coffee shop during our camping in the area. These guys know their s**t! The best cup of coffee in the area, despite a super competitive environment (surprisingly) that include The Flour Pot and The Coffee Camp. It was also nice to see a Rofco oven inside (apparently it was received just recently), so based on the quality of their coffee I anticipate they will do well on the bakery side (although I did try their Cinnamon Bun and thought it could be better). It was also nice to see a queue of people at 8am standing in the rain patiently to pick up their coffee. That says it all! Well done guys!

Lovely little coffee shop near to West Worthing Station. Good coffee and currently a good selection of cakes and buns. Only has limited outdoor seating at the moment but that will change when things start to open up again no doubt. Friendly staff and coffee is great.

Best buns I've ever had! Delicious coffee too.

Awesome speciality coffee, cakes and cinnamon buns. All cakes and buns baked on premises and suitable for vegans. Staff are all lovely. Highly recommended.

Heavenly artisan bakery, fabulous vegan variety, incredible, sumptuous and every other delectable adjective you can think of! Have your fika moment here - you shan't regret it!

Fabulous coffee, wonderful food

Excellent coffee (possibly the best in Worthing) and delicious pastries served by a friendly team. Temporarily closed due to Covid lockdown, but I will be going back as soon as they are open again. They also have a useful loyalty card scheme.

First visit, friendly staff, gorgeous coffee and cinnamon bun was delicious.

Best coffee in Worthing by far.

I love the coffee here but especially the legendary craft hot chocolate! I live out of town and visit every time I come to Worthing!

Arrived early to pick up some warm cinnamon buns and hot chocolate! Both were delishious,10/10. The hot chocolate was made with melted chocolate in a cute, recyclable Christmas cup and buns just out of the oven. Amazing!

This is the best coffee shop in Worthing. And the cinnamon buns are perfect too. West Worthing is super lucky to have you!

Best Latte I've had in a long long time. Buns were also delicious! My new favourite coffee place.

Really lovely Swedish coffee shop- sells good quality coffee and their iced lattes are amazing! Their cinnamon buns are freshly made on site and they do specialty ones on a Friday plus other Swedish treats like hallongrotta

I found out about South By West during lockdown and had a bread kit and bun delivery which was amazing, and one of the best loaves of bread I've ever made. However the main character here is the buns! So I'm never passing through west worthing on foot or in a car so I never have the ability to get a coffee, but I do have the ability to get buns! and my god their buns are delicious! Their cinnamon buns are by far the stars of the show, but I had an orange tahini one previously that was delicious and a biscoff one too. Highly recommend the buns!

YUMMY oat milk latte with vanilla! Perfect pit stop for a coffee if your heading into town or the beach, small bench outside if you want to sit for a bit, friendly staff and welcoming vibe! Wish to return for a tea and one of those cakes that where cooling on the rack! 😍

First off I want to say this is the best coffee shop in Worthing if not the United Kingdom the service is amazing the quality perfect and may I add the staff are the nicest people you’ll ever meet.I want to tell you if your coming to Worthing go there!!

Lovely little coffee shop. Buns were lovely and delicious and I took away with me so I cannot comment on anything else really. Looks friendly and welcoming, only knocked 1* off as my wife said her cinnamon bun was rather dry,. I’ll be back to try more treats though!

I haven’t had such a nice cinnamon buns since the Scandinavian shop on London road in Brighton! South by west is an unassuming café welcoming cyclists too! Thank you for the lovely experience 😋

We found South By West by when we were on our way to Dovetail Interiors (another great find - fabulous old furniture lovingly restored for very modest prices). Popped in and had really good quality coffee and a maple twist - lovely relaxed ambience and dog friendly too, met two really nice well behaved dogs in there. Will go back the next time we are in the area.

I like this place a lot, having been many times, but you know it’s one of those days when you have 12 mins to grab a coffee before your train and a couple get to the cafe door just ahead of you, then it turns out they’re good friends with the coffee guy (not one I’ve been served by before and definitely not deserving of the term barista) - and boy is he in the mood for a chat with his pals.Chatting is cool of course but 5 mins had passed and he’s talking about gaming, and not really able to multi-task so those two drinks ahead of me weren’t progressing. When the first drink was finally produced it turned out it was wrong! I now only had 5 mins left so I asked the guy “Please can you do me a latte in 5 mins?” and he said “No I can’t, I have two customers in front of you, sorry buddy.” So you can’t manage that in 5 mins (when colleagues of yours do that no problem) and you’re glossing over your inane chat with your mates and serving the wrong drink to one of them? Impressive! He’d mentioned during his happy chat that he’s leaving soon to join the family business, to which another friend said “Just as well as you’re not very good at making coffee,” which is amusing but even more true from a customer service / point of view. I do now worry about that family business he’s joining ... This might sound dramatic but not being able to serve 3 people in 12 mins is pants, and he was rubbish about it. I’ll gladly come back to SbW and will do a better review - once this impolite coffee clown is out of the picture.

Great Vibe. Helpful staff. Lovely coffee

Great coffee prepared with much care. I loved the home made vegan pastries.

Lovely cup of Chai, friendly fun staff and the buns look AMAZING!!!

Lovely atmosphere and great service. Definitely recommended! (Wonderful cinnamon bun too!)

Eco-friendly, yet affordable. Great tasting coffee too. Very friendly staff!

Fabulous independent local community coffee shop, great vegan pastries, lovely staff, really love this place :)

Always wonderful coffee and a really nice variety of buns!

Love this place. Best staff, friendliest atmosphere, coffee and buns are to die for.

Nice coffee and welcoming staff

Hands down my favourite coffee shop. Great coffee, buns and staff.

Best coffee and vegan cakes about. Lovely staff, super friendly.

Small space so not loads of seating, but lovely coffee, lovely staff and the vanilla cinnamon buns are gorgeous.

Have to say they do the best coffee in Worthing. Worth getting of the train just and chatching the next one just to try their coffee

Nice coffee, chilled atmosphere. Decent.

An unexpected delightful discovery near West Worthing station.

Best coffee in town, this area really needed a place with this quality. Also, huge thumbs up for being eco and encouraging BYO cups ( 20 p less ). They have vegan milk alternatives too. My absolute new favourite spot!

Lovely cafe in a great location right by the station. Staff are super friendly! Freshly baked buns everyday, always experimenting with different flavours. Lovely coffee and the white hot chocolate is particularly delicious. Cosy, friendly atmosphere and lovely decor. Perfect for taking tasty treats on the train or to sit in and relax in!

Excellent, lovely cinnamon buns

Amazing, fresh patisserie early in the morning, with great coffee to go with it. Definitely pop by if you can!

Really friendly Barista Owner, great coffee and cardamom roll.

Friendly staff and lovely coffee ☕

Gave it 3 stars for cleanliness, they have stiff competition with two other cafes only 150 yards away.... and with that in mind I would have thought their coffee and hot chocolate prices would be a lot cheaper.. A little snack bar over Durrington Bridge do both coffee and hot chocolate at 50p for a medium cup and 70p for large cup and of course they are packed out most of the time. So maybe there is a message there somewhere

Great coffee and very handy for West Worthing station.

Best cappuccino, espresso macchiato and pastries in town

Love this place. Eating delicious buns freshly baked right there on the counter is one of life's newly discovered pleasures. The lemon cooler they serve is beautiful too.

Cool new spot with homemade baked cinnamon rolls n good coffee.

Macadamia nut milk flat white awesome, amazing cinabuns

Amazing coffee, lovely, friendly service

We’ve been to South by West a couple few times and really like it. Great coffee and as it’s Easter they have home baked hot cross buns (yummy). Give this place a try..

This is a cosy little spot with great coffee and buns, is somehow not noisey inside and has a peaceful atmosphere. The staff are lovely and have the greatest book collection available for your to peruse at your leisure. Shop local and shop small.

Beautiful, friendly little local coffee shop with artisan coffee and excellent baked goods. Light and airy with pale woods and white walls and a sprinkle of Scandi style period pieces. Offers a range of coffee options from a local roastery in Pulborough, Cast Iron coffee. Offers dairy and non Good disabled access, with level flooring throughout, and a easy to access toilet (no grab rails, but wide door and level access). Plenty of space to manoeuvre mobility aids. LGBT friendly. Dog friendly. Accepts cash or card Immaculately clean toilet stocked with ethical toilet paper brand and complimentary hand soap and hand cream. They use ethical cleaning products.

Lovely cinnabons and great coffee! New shop run by ethically minded owners.

What a lovely new place in west Worthing. Cinnamon buns are wonderful. Lovely decor and friendly owner. So glad this has opened

Fantastic new bread and coffee place next to W Worthing station. Area was crying out for something like this, and finally the cry has been heard and more than answered. Equally exciting is the desire to user as many local suppliers as possible and to have sustainability and ethical principles as core to the shop. Great addition to the area!