Sortie Grill and Bar in Havering

Went for my son's birthday, just 3 of us. Arrived at 7.30, of course were offered drinks quickly but had to wait until 7.50 for order to be taken. Got starters at 8.10, we then waited until 9.10 to get our main courses! My fish mixed kebab was cold but was starving so didn't send back. We asked a couple of times what delay was and were told "kitchen is preparing." I didn't want to be asked during this time if I wanted another drink, just wanted my food! This was last night (a Wednesday) and there were only three other tables occupies in entire restaurant. We asked to speak to the Manager who informed us they were giving us a "break" . We didn't ask for an extended break. No explanation given for delay. They did offer money off bill, but when we got bill it was less than 10%. Complained again and they said they would take service charge off (isn't that discretionary)? Still paid over £100 for appalling evening. Have been here before and Service was ok, but charging £25 for some fish and Rice the service needs to be much better, good job restaurant was almost empty or there would have been chaos. Will never go back.

Great atmosphere, good singer & good food. Only let down is the portion sizes. £23 for lamb shish which is the going rate nowadays but you only get 6 bits. It’s laid on the plate in 2 rows as if it’s come off the skewers but it’s not fooling anyone. 8 of us enjoyed our evening but next day all said we all had a snack when home….

Great brunch. Food. Service. Quality Drinks. Nice ambience and embiance and venue. Lady DJ. Dancing. Fun. Mixed age group. Good value and fun

We had the lunch menu. Vine leaves and falaful with and nice bread Mains we picked chicken rice and salad. Hulomi and chicken wrap with salad didnt want the chips. Diet cokes. Food was good plenty of salad.service was good. We ordered coffee and as i have it black it normanly comes up in places half ful.but it was filled to the top. Been here before and would come back again. Lunch menu i think is good value and wasnt rushed.

Birthday dinner for 6 on 24th July. Starters stunning - whitebait yummy as was the calamari and halloumi and mushroom dish. Salmon kebabs glorious. Our lady server was so attentive and sorted out a birthday pudding too! 10 out of 10.

We attended a birthday brunch today - there was around 25 of us - most people went for the unlimited Prosecco brunch and a few of us had the mocktail brunch When it came to settling the bill the Prosecco drinkers were charged £13 LESS than the mocktail drinkers. We were shocked. We was not told the price beforehand and was changed £55 plus service charge so £63 for a 2 course mocktail brunch. We asked to speak to a manager and no one had the decency to come to speak with us. I’ve never ever been to a brunch where someone essentially having juice is changed £63 and people having unlimited Prosecco are charged £45. Absolutely shocking. We were told this is because they have to “make the mocktail” that contained zero alcohol. I hope they re look at their prices as it’s barbaric and we will not be returning.

I was planning a meal for 18 individuals as part of a celebration. It was the type of celebration that couldn’t go wrong. It had to be perfect. I enquired about a private room and the restaurant catered to our every need. They were very attentive when trying to make arrangements. They answered all calls and replied to all emails promptly. They explained the process very clearly. We visited the restaurant on a Sunday and had a mix of Shish kebabs and Sunday lunch. I have to admit- the Sunday lunch wasn’t up to much- but the kebabs were nice. The best thing was the service. The staff were exceptional! So friendly and so helpful. They knew it was a family occasion and joined the celebrations whilst delivering a brilliant service. We had two members of staff look after us. A male and a female. They were both equally impressive and both did a brilliant job in looking after our table of 18! I trusted them with a special occasion and they delivered!

Excellent service and food. Very welcoming and nice atmosphere- very spacious. Have been here a few times and would highly recommend it.

Once again superb service.very hot fantastic food..had the three meat roast..it does not tell you the chicken is a tiny leg..not everybody likes eating off the bone..less veg and more meat would be great..but will keep going back.fab afternoon with friends.

Restaurant was very busy, service was good & nice atmosphere but their portions are 'Greedflation' cuisine sizes (Sell less for more profit). I chose (Because I was hungry) their so called Mixed Grill £26.00, when I got it, it was a joke for the price, it was the size of starter. So little, when we finished we were all still hungry, so we went up the road to the Wimpy bar ! Why it's classed as a mixed grill I'll never know, the square plate was near on empty there was so little served up as the meal. Unbelievably greedy management approach, we'll never be returning...

Terrible night for our friends birthday. We were told there had been a complaint as we were noisy. One of our friends has a hearing disability. She was mortified. We asked 3 staff who complained and the story changed with each of them. The manager was rude. People on tables near us joined in singing happy birthday to our friend. They had no problem with us. I work for local council and my disabilities team are mortified. We will never return but i will be taking forward with local councillor. Disgusting treatment

I had a surprise birthday bash here on Saturday 4/11/23, there was a group of 17. The service was excellent, the singer and dancer second to none and an absolutely great atmosphere. I have been here many times and highly recommend it. Fabulous afternoon. They are so accommodating and friendly.

We dined here yesterday celebrating birthdays with friends. From the moment we arrived the customer service was outstanding. We were topped up with drinks promptly, the food arrived just as prompt and was delicious! They even remembered birthday candles for our dessert. Special thanks goes to the lovely blonde waitress with the pony tail who couldn't do more for us. She was engaging, friendly, polite and really looked after us. She danced with guests and is an asset to this establishment which we fed back to the Manager during the course of the evening. Ashley the Donny lookalike singer was absolutely brilliant. Thank you Sortie for making our birthday celebrations such a special evening. We will be definitely be returning.

Usually have a nice evening here and the food is very nice but the way I was treated by the staff last night was unacceptable. Arrived to be told that they had no record of my booking for two people for dinner. When I presented a member of staff with a screen shot of my confirmation email the staff member called over who I assume to be the manager who was very rude and quite aggressively told me that a screen shot was not sufficient and he needed to see the original email. I then had to stand in the corner while others were seated while I quickly tried to search through my emails for the confirmation email. When I showed the manager the original email he then started questioning me on whether I had paid a deposit which I hadn’t as I was never prompted to do so. Rather than apologising for their oversight I was rudely told that they would “find” me a table on this occasion but in future I need to pay a deposit. This is all very well, but how is one supposed to pay a deposit if not prompted to do so and after receiving a confirmation email? I was made to feel like a huge inconvenience for daring to arrive for a booking I thought had been made, and made to feel like it was all my fault. Will not be returning here again.

We visited Sortie on a Saturday night with another couple and the whole experience was excellent. The food was fantastic and I can highly recommended the Adana Kebab! Drinks were reasonable price and they do the best Pinacolada I've ever had. Entertainment was top drawer too with a really good singer performing. Can highly recommended this venue.

Daughters birthday we went for lunch.and ate off the l7nch menu.was so good.me being nosey saw someone having the wrap.and i irdered the chicken and haloumi well it was amazin full of flavour .pancake with goats chesse and sea bass.we all.enjoyed it.and tirumasu for dessert with 3 spoons and with a candle .service very plesent .lovely couple of hours .thankyou.

What a fantastic place, 60th birthday lunch in the pink room. The food was so delicious and the staff so attentive and friendly and kind. Food presantation was lovely. Can not fault anything.

Lovely staff, looked after us very well. Food really nice, nice atmosphere. Will deffo visit again 😀

Exceptionally rude waiter. Asked for a drink and the waiter said they did not do the drink. Ask to speak to barman and he said he had already asked even though he was standing right in front of us. Barefaced lie.

This is an excellent restaurant the food is exceptional and the service is also. They have a singer on a Saturday when we visited and she was very good. This is one of my favourite restaurants in Hornchurch

Went for a lovely evening meal with my partner and didn’t disappoint, as with the other times that we have been here. Fantastic, warm and welcoming device from all staff, but I’d like to point out Hilal who made our experience even more enjoyable. Swift,...

I’m a prescription powered wheelchair user.This was our 2nd visit.Sadly there was a huge change in how I was treated&as a result my experience of Sorties was ruined! We booked for our table at least a month prior to our visit.In fact we enjoyed the...

We Came To Sorties For My Aunties 60th Birthday From Start To Finish We Were All Absolutely Blown Away With The Service & The Food Was Out Of This World. Everything From Start To Finish Was Brilliant. We Can Not Thank The Staff Enough For...

Me and my friends booked bottomless brunch for a birthday and the whole experience was amazing! the DJ was brilliant, food was lovely, and the staff are so nice and helpful. Our waitress was H and she couldn’t do enough for us, we even got...

Have visited a few times now for lunch and Saturday brunch and look forward to returning soon. The food is amazing, the staff are friendly and the brunch is such fun!

I booked this restaurant and I was with my wife, who is in an Electric Wheelchair, her sister and husband also. When we arrived the first time, the ramps were out and my wife could take her wheelchair inside. We were sat at a table...

We visited Sortie for the Vivaca Jade Brunch. It was such great value for money. The food was beautiful, drinks constantly topped up and the entertainment was brilliant. Such a fun afternoon.

My friends and I regularly visit sorties bottomless brunch on a Saturday. It’s such a good, lovely vibe. All the staff are fantastic and the singer is just amazing! I couldn’t rate it any higher. If you’re looking for somewhere lively, with amazing food and...

Had a great night there last night. Food and service great, the lovely lady singer was amazing! She could sing absolutely anything and created a great atmosphere. Will definitely be going back.

It was my good friend Linda’s 70th birthday and she arranged a meal at Sortie’s. Well what can I say….. we had an amazing night. The staff, food and atmosphere were all excellent. The in house singer really made the night special, she was brilliant...

The way we were treated here was absolutely shocking. Literally treated as we couldn’t afford to drink here and was forced to order food even though I said beforehand we were coming for drinks. A real disappointment. What a shame.

This was my second visit with a friend from work at lunch time. Venue is lovely food is lovely and staff pleasant nothing not to like will have try it in the evening next time, the lunch specials are a good price and very tasty.

Where to start.absalutly,fab service,from start to finish.we all had the sunday roast.three guy,s having three meats.superbly cooked,never had to ask for a drink,the waitress always asking if we were ok.our grandson 21 months old,nothing to much trouble,for her..singer was great.just one thing.you only get ,a...

Great food, service and Air conditioning. Good value 2 courses for 12.95 but £5.00 for a litre of sparkling water a bit steep. Meals were excellent quality.

This is a regular haunt for me, the staff are great and friendly. Nothing is too much bother. I recently spent my birthday there, they always bring a small cake and sing which is lovely. The weekends are a great night out, with local singers....

Went here today at lunch time for a celebration with work friends after a recommendation. Venue is lovely, staff friendly and food great. This really is a beautiful restaurant with a good selection of food on offer. We all had something different and all arrived...

Visited for the first time with my family. There is ample parking in the towns car park behind the restaurant which you pay for. We were shown our table as soon as we arrived & given ample time to order drinks & food. Bread dips...

Deliciuos food, nice and moder the atmosphere. We had the best customer service! Thank you Odeta! You are extraordinary! 🙂

Thank you Odeta for outstanding service and excellent communication. Food was great we are definitely recommend this place to our friends and will back soon.

Great friendly welcome and attentive service throughout our visit. Great choice of food and glad we opted for the cold dip platter as it came with 6 different dips, all full of different flavours. For mains we had lamb/ chicken shish, it was so tender...

Lovely modern restaurant. Our main waitress was great, she paid great attention to our 4 year old and his toys!). Great food, big portions and left in a food coma. Kids meals were as big as the adults. Love the Efes beer too!

This has to be one of the very best Turkish restaurants in the area. The food and quality of the meat is excellent every time

We went in for a birthday with at least 15 of us and we had beautiful food and amazing service 1 of the waitresses her name was inna she was absolutely amazing made sure that we were all looked after and bossed it well done

Food here is amazing and so are the drinks, service is fantastic if you are lucky enough to be served by Odeta you will be receiving fantastic service as she is lovely and friendly and funny and nothing ever seems to be too much trouble...

Walked in off the street on the off chance we could have lunch. We were given a set menu lunch. We opted for the 2 course lunch. Both had different starters and main meal. Every choice was lovely. Staff were so attentive too.

We celebrated a 30th and 60th birthday at this restaurant on Sunday, we could not fault the food, the service and the entertainment. We just wanted to say a MASSIVE THANK YOU to everyone for making it so special and we will definitely be back...

I had Sunday lunch with a group of ten at Sortie today. We all had the roast dinner and it was great value for money. Delicious meat and a generous portion of veg and potato. The was nicely stacked under the meat. Everyone's meal was...

This is the second time I've been here and it certainly won't be the last! This time was for lunch with friends. It was a saturday so the weekday lunch menu was not available. But there is so much to choose from on the a...

If you want to try a delicious Turkish food, this is the place! The quality of the meats are so good, their service is great and the taste of the food is awesome! I’ll definitely come back to this restaurant again… Highly recommended

A beautiful restaurant inside the food is amazing and the staff are very attentive will definitely return with my family and friends

Visited with my friends, we were greeted warmly and kindly, the starters and coctails were delicious, the main dishes were very nicely decorated and delicious, I will definitely go again

I went today lunch this restaurant and the food meet moussaka made my day. Staff was so friendly. Love this place and love this meet moussaka dish I would love to come here again for dish delicious dish

The most amazing food and service. Friendly, welcoming, staff that take amazing care of you. Well worth the money!

Visited this restaurant for a our anniversary. The food was absolutely amazing. The staff are excellent. Myself and my husband will definitely be returning.

Had the starter then a maggot yes a maggot fell out of one of the knife and forks packets Alive! Crawling across the table worst experience I’ve ever had in a restaurant, went there for my partners 30th and no one enjoyed anything after that...

Went last night with friends. Lovely atmosphere in there, great singer but food was not great. Humous had no taste whatsoever. Bread for it was minimal. Chicken shish for main came up looking bland. Chicken could have done with being cooked a bit more! Small...

Venue is super trendy & clean. This is my 2nd visit in a large group and the service provided by Odeta has OUTSTANDING. She is a credit to the restaurant, with her witt and excellent table service. Food is very yummy, fresh, flavoursome and big...

Took Mum for lunch today and as always well looked after. Great food choices at fair prices. A big shout out to Odeta who provided exceptional service - what a star. Looking forward to my next visit.

We visited a group of 8 on a Wednesday evening for two friends birthdays. My first visit to Sortie and I was so impressed. Firstly H was amazing! So on the ball, welcoming and just knew what she was doing. Drinks were lovely and food...

The food and the service was amazing! Was made to feel so welcome and the surroundings were stunning - took lots and lots of pictures. Especially want to thank Odeta for taking such good care of us! 💛 will definitely be back!

I have come to Sortie many many times, because I love the food, the staff and the atmosphere. I always suggest to my friends lets go Sortie because we always get looked after so well, especially by ‘H’ she is amazing, funny and always make...

Went here for a night out. Both had the veggie options and so impressed. So flavourful and really enjoyed. Atmosphere lovely service great, had a dance after our meal with the live singer who was excellent. Good value I think because there was no disappointments

We went here on a Saturday lunchtime. When we arrived at noon it was empty but soon filled up with couples and families. Obviously a popular place! For starter with had the prawns in a sauce and the scallops - both great. For mains we...

A lovely friendly greeting on the door and we were offered a choice of table inside or outside. We chose inside as it looked more comfortable. Chairs were very comfy but the low ceiling meant it got rather noisy and stuffy as the place filled...

This was my first visit to Sortie Grill & Bar and we were not disappointed. The on-line booking process was easy to follow and considering I booked it on the day very efficient. The location is excellent and the greeting very personal. The venue is...

Fabulous quality food on the lunch menu and only £12.50 for two dishes! The portions were huge and well cooked. Staff were lovely and also very accommodating of my 7 month old daughter, will definitely be back again. This was actually my second visit but...

Great service, very attentive. The decor of the restaurant was lovely and they had some great music. Food was really nice, I couldn’t fault it, the only reason I haven’t given 5 stars was because the food was the same as most Turkish restaurants.

We booked the prosecco brunch for 10 peope, the service was fantastic especially the waitress Odeta, from start to finish she made us feel very welcome, nothing was to much, she made us all laugh and feel extremely comfortable. The food was amazing, very fresh...

Went to sortie for my 18th, h was our waitress for the night and looked after us really well! Had the best evening!

We came in of In of chance that we get a table and we did .. ended up having pressco brunch food was amazing and the service during our food was brilliant but as soon as we paid our bill we got told wasn't aloud...

Considering Sortie has only been open for a relatively short period especially if you take into account the lockdowns its quickly establishing itself as one of the best restaurants in Hornchurch. The food is very tasty with large portions and a wide selection for even...

We visited Sortie for a midweek evening meal and drink, the first out of lockdown. A lady called H served us and she was brilliant, so accommodating and friendly. We’ve been a few times before and can safely say that the food is excellent and...

Excellent service & Great variety of food. Large potions. Enjoyed starters & Mains. Will definitely come back.

Wow!! 10/10 excellent service excellent food wonderful staff what more can I say. Prosecco was flowing. Will be back after lockdown.

About 6 weeks ago, I visited Sortie for the first time with a friend. Since then, we have probably visited about 4 or 5 times; often for a mid-week dinner and drink. The service here is superb with very attentive and friendly staff. They really...

Booked a Brunch with Sortie, in September & had to pay a deposit as over 10 ppl...there were 12. Got sat in a lovely space at the back of the restaurant which was buzzing when we arrived. Social distancing was observed, with waiter(s) wearing face...

My friends and I had a very pleasant experience at Sortie Bar and Grill. Food was delicious and the service by Odeta was 10/10-she made us feel welcome and very comfortable! Thank you all and hope to see you again!

Had the lunch menu today it was amazing. Even though it was only £11 each the quality of the food and service was outstanding. The portion size was over generous for a lunchtime deal and it was only because it was so good that we...

Lovely food , excellent service with a friendly smile so will visit again soon and reasonable priced , mixed grill and mixed kebab was lovely so was the 4 deserts for 3 people lol

The food was very good as was the service. It was very busy with a lively atmosphere. I would highly recommend it. The only downside is this ridiculous mask on to go to the toilet business but that’s down to the government

Food was fantastic when first opened but last two visits been very underwhelmed. Dry overcooked tasteless chicken. Very mediocre. Great staff and decor though

On arrival staff was friendly and explained the new rules before entering. They took all our names and contact numbers. We was seated with plastic surroundings so no contact from other customers. Atmosphere was lovely and we had a waitress called Odetta she made the...

relaxed atmosphere, lovely decor, friendly staff and great food what more could you want! Served by Madelina and odeta both lovely waitresses x

Last night I went for diner with friends. When I arrived their was an issue with the table after waiting for the table to be moved I sat down and asked if it would be better to sit outside pouting to an empty table and...

Visited for the first time and have already booked to go back! The cleaning, hygiene and social distancing in this restaurant is fantastic. All staff wore face masks and took details of each diner for track and trace which a lot of restaurants in Hornchurch...

3 of us attended for a nice family dinner as we live really close and had heard great things and seen loads on social media. Initial impressions were great. The restaurant looks really good and the music is interesting. Definitely going for an upscale turkish...

Excellent food and service. The scallops were delicious and the Lamb Shish was so tender, accompanied with rice and a side salad. Nice wine and atmosphere!

Great brunch with friends. Loved the music and vegetarian food options! Waitress H was lovely! Would definitely go back! Good COVID safety measures.

Lovely bottomless brunch ... the waitress “H” is amazing !! So kind and lovely ! She honestly mad the brunch x Good: three courses was lovely and the waitress “H” was AMAZING ! Although there is covid the atmosphere was great and lovely ! Improvement...

Having never been before I wasn’t sure what to expect; it is lovely here, helpful attentive staff. Great atmosphere, delicious food and overall a lovely experience, would recommend and will return :)

Took my daughter here for dinner we were heading for a cheeky N....S couldn’t get in so we wandered in here and had a lovely meal. The 1930s art deco theme very impressive would definitely return

Was very disappointed as restaurant looks great from the outside! The food had no taste and salad doesn’t even come on the plate it comes in a bowl on the side. At the end of the meal said we wanted split and the waiter tutted...

Visited Sortie for a brunch, Fantastic service from Odeta, she made my birthday really special! She made sure we were happy with our meals and was very friendly.

Last weekend was the first time I visited Sorties. Myself and some friends didn’t book but were lucky enough to get a table as it was the end of the bottomless Prosecco lunch slot! The place was busy. But it a good way. Great atmosphere!...

Brilliant brunch with perfect service from our waitress Sadie. Great value for money. Will definitely go back. Thank you

Our evening out was made even more special by our hostess (otea) not sure on the spelling but she was attentive,freindly,and a asset to the resturant.main meal was excellent as was the dessert would highly recommend and cant wait to visit again.

lovely staff and amazing food definitely recommend cant get enough of Mediterranean cuisine 5 starss

Delicious food and great service and staff. Would highly recommend this place. I’ll definitely be back there soon.

We went there as a group. Staffs were all welcoming and polite. Service was fast and good. We ordered multiple mixes in the middle. All the meat on the plate was delicious and extremely soft. We all had individual salads which was good. The cocktails...

Worst Turkish I have ever had. Portions were tiny for a ridiculous price, I don't mind paying a good price for a nice meal. No salad on the plate, come up in a cereal bowl on the side after they heard me mention that the...