Based on 62 opinions finded in 1 websites
Based on 62 opinions finded in 1 websites
Nº 6154 in 7028 in City of London, Westminster
Nº 1016 of 1079 Other cuisines in City of London, Westminster
Opinions
Formerly the Roundhouse which have frequented a bit over the years for postprandial drinks the place though refurbished actually seems not that much different but certainly worth a pit stop after a dinner in Soho.
977mike . 2024-08-26
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A great little find! We are too old for clubbing but upstairs here was perfect with comfy sofas, great views & a chilled atmosphere. The bouncers were kind & helpful especially when faced with a very rude & aggressive young woman. Thanks for making us feel safe & welcome.
Lisa G . 2024-05-28
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Absolutely appalled by this bar. I had booked a table for 15 people for my 30th birthday, we arrived at the time of our booking - 8pm and were told BY THE MANAGER that someone else had my table and that none of us were allowed in. This absolutely ruined my birthday and no reason was given to me why we were not allowed in and that my table had been given away. Absolutely disgusting behaviour. AVOID AT ALL COSTS!!!
hayley g . 2024-02-12
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The worst service ever the Bar staff are SO RUDE and the Dj on the 03/02 was the most rude person I’ve ever met he’s disgusting, called me names. And threatened to kick me out for trying to speak to him. Do not come to unpleasant place and spend your money!!!!!! A waste of my money!!!
Lauren R . 2024-02-03
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Really enjoyed this establishment last night it was a very lively lively place and very welcoming the bar staff where excellent just a thought fix the birra morretti draught tap that would help the crew alot..again thanks for a fantastic night
Michael . 2023-12-17
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Decent enough bar and nice atmosphere but we had the private room upstairs and it was far too small (there were c.35 of us) and the bar stuff overwhelmed - it took ages for a drink
josephtE3773GV . 2023-12-09
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I have given this one star as the doorman who was on duty at around 16.00 on Friday 29th September is the most unwelcoming, rudest person I have ever been greeted by at an establishment! This is not good for this places business! We only stayed for a drink as we were exhausted after all the walking we’d been doing. The drink was had was made well & the barman was ok, but totally put off from ever coming to this place again!!
KentBimbo . 2023-09-29
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The service is awful, very rude, we felt very uncomfortable Since the first moment we get in The waitress wasn’t very polite
Camper368443 . 2023-08-23
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The two regular bouncers during the night shift are vile and they usually operate Thursdays and Fridays. They physically manhandled two of my female colleagues out of the club and then claimed they deserved. They then subsequently banned us from the venue. Unfortunately too inebriated off of their power juice and clearly wanted to flex it. A shame as it’s a lovely place let down by two individuals.
Jam2291 . 2023-08-18
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Felt annoyed I spent my hard earned money here. From the start the staff were rude, after not being served I went to the bar to order a bottle of champagne to celebrate and after 15 minutes I said to 1 of the 5 bar staff how much longer it would take and he said "can you see I am busy??" Some of the other bar staff were chatting by the computer screen, I returned to the table and got the attention of a waitress who took my order. The glasses had water marks on them and Champagne was not cold. Will not go again and do not recommend
Chelsea M . 2023-07-18
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Happy hour is good value, especially in this neighbourhood. However, table service is forced, so every happy hour purchase has a service surcharge. That wouldn’t be so bad if the service was more friendly, with less passive aggression, eye rolling and head shaking. Come for the happy hour prices but not looking for friendly service, even though you are paying for it.
BrunswickMelbourne . 2023-06-28
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This place is a gem! Great music and vibes, staff very friendly and security also very nice and accomodating
Debby P . 2023-04-02
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We were visiting Soho Residence for a 30th birthday, to add many of us came from out of London so were sober designated drivers! On arrival the door staff were pretty aggressive, one bouncer pulled a beanie hat off of one of our friends heads. I understand upmarket cocktail bars might opt for no hats but if you’re playing Black Eyed Peas and you have a pixelated print of a silhouetted rave plastered across your wall then you don’t really fit in this bracket of profiling dress code practice. Anyway, we all (now hat-less) settled in to our booked booth to celebrate. Sure the music was dire and it cost over £15 for two bottles of beer, but it’s Soho so not unexpected. What was unexpected was one particular bouncer who persisted on walking circles around our group. We were a group of about ten, half sitting half dancing, and the only standing people in the space, so this really wasn’t a necessary tactic to scare down our dance moves to Amy Winehouse and Duffy. So that’s the picture: five to ten people, half of whom are sober, singing along to “Mercy” whilst some aggressively poised dude walks in a circle around us and tells us off for putting our glasses on the wrong table. Awful. To top it all off, the most problematic of all, one of our friends (a queer woman with short hair) used the bathroom. On re-entering the room, this bouncer approached her and told her she had to leave because she had used the ladies bathroom. Once she made her gender clear to him he made a huff and walked off, no apology. We went upstairs to speak to the manager. Having all worked in hospitality ourselves we were fairly confident they’d be able to dissolve the situation and pave the way for a more inclusive environment. Wrong we were. He proceeded to ask us repeatedly why it wasn’t our friend talking for herself, to defend the aggressive bouncer although admitting he wasn’t surprised, and on discussing gender he abruptly decided the best tactic was to have a go at US for not asking him his pronouns, even though in our conversation with him we’d never gendered him?! There wasn’t even an apology. For soho, the “gay centre of london” it was pretty darn shocking and we’ve never felt less welcome or safe in a space. Thankfully it was us and not someone struggling more with their gender identity. Appalled.
emturner0 . 2023-04-02
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Actually, mostly a fine place for a beer and excellent shared food platter, music might be less loud, but well located, service fine - BUT when paying I was required to answer if I wanted to add gratuity, with the waiter staring at me. In my (humble) opinion it is rude to ask for (or hint that you expect) gratuity. And it is ridiculously stupid / offensive to ask for it before the food has been served.
Valgarður G . 2022-07-25
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Racist venue who refused to let 3 brown people in as not on guest list but happily let the 3 Caucasian guys in behind us despite them also not being on the guest list. Told by management we don’t want ‘you type of people’ in the club. Bouncer and owner in picture
Travelbug12345678909 . 2022-07-23
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We stopped here just for a drink on our way through London the guy on the door was arrogant and down right rude when ordering at the bar the guy behind the bar was also rude and if my daughter had not bought her drink i would have 100% walked out would never recommend anyone to go here
samstulowe . 2022-07-20
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Vibes were fun, security guards were great, drinks were tasty. As two, foreign, single women, my friend and I felt very comfortable and enjoyed our evening. Really great atmosphere! The three levels make it so that you can go to whatever level fits the experience you want. I definitely recommend Soho Residence!
Graceblaha . 2022-05-30
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We visited on 14/5/22 at around 11.15pm. We witnessed the doorman refuse entry to three young black men stating that it was ‘booking only’ but then winked at our group behind to suggest that it wasn’t booking only for us (a group of 6 white...
251naomib . 2022-05-21
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Where do I start? This place is an absolute disgrace of a bar. Over priced tasteless drinks and abusing the soho location trap. The highlight of our evening was attempting to help a customer who collapsed only to be then pinned against the wall and...
Doneich . 2022-04-21
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The place is lovely BUT one guy in the bar was unacceptable! The guy with the suit in the bar , who knows what is he , we asked him kindly something and no answer. After that he just moved his head with saying anything...
Xristos T . 2021-12-21
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Absolutely lovely place but the bar staff at 6pm where so miserable and unfriendly at the downstairs bar. We ordered a cocktail, Lost in Bali which was Hendricks gin, lemon juice and palm sugar. It was awful so sour and unfortunately couldn’t taste the gin,...
W5808ITcarolynb . 2021-12-05
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Got told happy hour was till 8. The 2 tables next to us got told the same thing. Waited 20 minutes for them to make the drinks and the manager said it was till 6 and he’d fire the barman that told us different. Marched...
KirstyCameron9 . 2021-10-02
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My wife and I stopped in for a few cocktails - by chance, it was happy hour which meant £7 cocktails which is always welcome. The decor, service and drinks menu are really good here - and they use premium alcohol to make their cocktails....
98hardeepn . 2021-08-31
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Was overcharged for a bottle, complained to a very rude manager who wouldn’t accept they were wrong. We were then given the excuse we were charged £30 for Ice. London is an expensive city but come on, when did they start charging for ICE! Biggest...
jdS417HH . 2021-08-12
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We attended in a group. One member got very ‘tipsy’ after a couple of drinks. Nobody in the group was then allowed any further drinks. The tipsy friend was causing no trouble and offered to have some water to sober up. We asked to speak...
OuhhMatron . 2021-07-07
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Soho residence has been our safe spot to go to since last summer, and tonight, Barbara, George and Magda proved us right one more time! Service is just impeccable, no matter how hectic a Friday night can get, they’ll look after you to the highest...
Candeurinfernale . 2021-07-02
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Booked a table in the club room for a Friday night in June 2021. From looking at the pictures on the website beforehand I was expecting a really luxurious venue and was disappointed with the reality! Felt quite grungy and almost like a student night,...
HDFoodie . 2021-06-28
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This bar doesn’t even deserve one star! The rudest doorman, so aggressive. Avoid this place and spend your money elsewhere!!!!
26nicole1963 . 2021-06-18
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The need to improve your attention with orders, your waitress forgot my order. I waited over 40 minutes for a drink. I had to ask three times for the same drink.
N4803PAgabrielas . 2021-05-29
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Worst customers service ever .we stopped by here for a drink , and soon the stuff hasn’t been nice with us , taking long to take the order . They’ve been rude , we tried to ask for GF options but none of the waiter...
mariana9325 . 2021-05-24
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The service was poor from start to finish and minimal social distancing was observed. The bouncers were aggressive and the staff seemed incapable of managing the customers. I make a vow to never visit this bar again. They do not deserve your hard earned cash.
Holli T . 2020-10-12
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Last week Saturday 5/9/20 approx 09.20 was queuing outside in the line. Big black rude bully bouncer came to me and said I was not coming in as been in before. I explained to him that I had not. He said he seen me before...
adamkU6007KU . 2020-09-10
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I’ve arrived in “Soho Residence” around 5:30 pm on Saturday. Ground floor was very busy without tables to sitting so myself and a friend had been directed to Basement which was quite empty. After sitting down and ordering the drinks the waitress approached us for...
fernandop498 . 2020-09-06
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Quite upset actually as this used to be our favourite place at day and at night and we are 100% we will avoid this place for the future. What is the issue? Extremely aggressive and pushy security guy at the door! At these times bars...
43dianaz . 2020-09-03
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Popped in with my girlfriend last night for a drink. Staff seemed friendly enough with nice music and nice cocktails
Jordanbh1992 . 2020-02-21
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Horrible club - rude bouncers The cocktails are tasteless and expensive! Avoid avoid !!!!! I must say for somewhere in central London it’s pretty unacceptable!
sofiac666 . 2020-01-18
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Excellent night out wirh partner lizes 40th birthday, thanks to bar staff and many nice cocktails and o super nice chap from Ed from Kent.
danielgZ7922GV . 2020-01-17
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Lovely venue in a great location which is let down by incredibly rude staff. I took 20 clients here and immediately had staff being rude to my guests about using extra table and chairs - bearing in mind it was a Tuesday at 4pm so...
JadeH864 . 2020-01-09
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This bar tried to charge for two beers and two gin and tonics when we had only had one of each. The place was nigh on empty with staff standing around so it can’t be that confusing. Then, the one gin and tonic at £7.50...
Oneov . 2019-12-21
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I would like to just make any future visiting people aware, that this so called party venue clearly hasnt got an ounce of customer service what so ever! Poor doormen, truly disgusting customer service for its visitors, tarring every individual as a trouble maker and...
Jlxx1992 . 2019-12-15
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Wasted our time.. rude and obnoxious staff and a general let down! We pre-booked our visit with soho resistance but on our arrival we’re asked to wait outside in a horrendous rain storm (our party was soaked) to then be informed they had over accommodated...
STREETEVIEW . 2019-12-15
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Lovely venue, great staff, comes at a price though. Very expensive drinks but worth a visit. Better to book online even if it's for drinks.
sarah r . 2019-12-01
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Had an amazing time there saturday night! The bartender downstairs in the club area was so good (can’t remember his name) made me and my friends so many amazing cocktails all his own recipies. In particular the basil cocktail he made was soso good. The...
ju3636 . 2019-10-21
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This is a good little bar in soho but our visit was spoiled by an outrageously rude doorman who had no customer skills and an aggressive approach As a lady of some age but young st heart I was enjoying the atmosphere and music there...
Debbra H . 2019-09-29
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I went for a quick drink with friends on a Saturday night. One drink, less than one hour. We tried to order at the bar but they insisted we sit down and they will come to us. This was so they could charge us a...
misssophieannie . 2019-09-14
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Lovely clean and friendly environment...we only called for drinks so can’t comment on food...nice seats by the window to watch the world go by outside..yes it’s alright.
gmoklo . 2019-09-11
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Have visited the Soho Residence bar on a few occasions and it is always great value, clean, comfortable and with great drinks and nibbles. If you want to relax in a less lively bar but stay close to the action then this is perfect. We...
ONandRA . 2019-08-18
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It’s a tenner to get in and the drink ain’t cheap - but this is the heart of Soho and this place offers something for everyone. Covering three floors there are themes to each floor. We opted for a quieter evening on the top floor...
MULCASTER2 . 2019-08-11
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During a visit to see my daughter we called here prior to out booking for the Lion King at the Odeon in Leceister square. As it was happy hour we shared a bottle of rose and watched the world go by. Very good ambience and...
JDYN . 2019-07-29
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I held my birthday celebration there and it was amazing! The drinks were excellent, the music was great and the bouncer (I think his name was Thomas) was charming and lovely! I highly recommend it and would go back in heartbeat!!
abismith1993 . 2019-07-20
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It’s lovely and modern some high tables and lower ones. Busy but nice and great music. Nice selection of drinks too and happy hour specials. Really nice place for drinks and friendly staff too.
936sophiap . 2019-07-19
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Just been revamped, always go here when in london. Nice place to chill out before you hit the clubs. Cocktails always good. Go early avoid the crowds, has 3 floors (inc basement) Right next to china town so you can head for that chinese meal!
williamp6749 . 2019-07-02
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Visited Soho Residence for a couple of drinks with friends but was disappointed with the security staff inside the venue. Constantly trying to tell me that I’d spilt glass on the floor when I respectfully took all my glasses back to the bar (why wouldn’t...
GeorgiaaLoui . 2019-05-11
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Very nice deco and pleasant atmosphere. It was just a drink, and I thought the bar staff wasn't skilled for the place like this. Making drinks he spilled nearly over my business partner. I will try and go again to see if food is good.
MariolaAhaha . 2019-04-18
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Came for after work drinks with friends and what a gem to stumble across! Beautiful place, absolutely love the Cocktails, great atmosphere!
justmesummer17 . 2019-03-13
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We were welcomed by a very polite young lady who showed us to the upstairs cocktail bar where we were seated in comfy chairs by the window. Much quieter than downstairs which was great to chat and catch up. It was happy hour and we...
boocasper . 2019-03-05
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There are so many pubs in the area but Soho Residence is more like a cocktail bar nice interior and good service.
topip902 . 2019-02-22
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Popped in having been here when called something else. Internal decor and seating has changed but still very trendy. Cocktails were lovely and well made.only stayed on ground floor but there are two other levels. DJ was good very relaxing dance type music.Not overly loud...
Waynelaws . 2019-02-17
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We came to Soho Residence for a Cocktail Making class last night for Valentines night which we had pre-booked and paid £30 per couple. We were warmly welcomed by the door man with a smile (unusual in London), and we had a drink while we...
frankum62 . 2019-02-15
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I have tried to book a table here for two weeks now. I have emailed three times and called ten times. Not once have I received anything back. Awful customer service. I had a few questions before I booked, and I was a party of 10. They have lost out on generous tips and money. Will be looking to spend our money elsewhere. If you can't even answer the phone or email god knows how slow, you are as a business when you're in the restaurant. I dread to think.
46 Opinions
Please avoid this it is the worst evening I have had out for a long time. The food was way way way below standard. We paid £35 each for a tiny bottle of what was supposed to be Gin but tasted like dishwater...... We waited over 20 mins for a drink and had to ask 3 times to be served!!! It was not the characters fault they tried there best but way substandard offer to customers. the food was terrible a couple of sandwiches with indistinguishable contents and the cakes were even worse. I am sure they cannot continue to advertise this and get away with charging so much.......
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Great food and service and reasonably priced. Very clean inside. The card machine was broken and air conditioning didn't work otherwise a 5!