SOHO Coffee Co. in Cheltenham - Phone Number, Reservations, Reviews

Best coffee in Cheltenham ! Fabulous Staff, Super friendly and efficient 💖

Unfortunately they keep running out of bacon by midday 😕

My husband & I visited this place last week. I was using my tastecard & found this place but didn't realize it was inside a shopping centre so found it very hot. The place was fine not the most comfy seats but drinks were good but didn't stay long as we got too hot. We later found there was another SOHO coffee just round the corner with outdoor seating.

Popped in on a busy Saturday afternoon because Stu who works here is always so friendly and welcoming, with exceptional customer service skills. Tried the new hot Pink Drink, Stu served it with a smile and friendly chat. Will definitely visit here again.

We were here for only an hour or so, but I distinctly remember this place as the staff was so helpful. One of the guys went out of his way to come to our table to check what type of milk we wanted for the drink we ordered (we didn’t really think we could choose). He proceeded to list a list of different milks! Extremely professional and polite - hope to visit again! Thank you!

Went in at 4:25 bought a £4 sandwich and I asked for a napkin because I had spilled a drink on myself I asked if I could have one more and he gave me a second single napkin and he did and said no more ok? Like what? IV just purchased something to eat and I cant have more than two napkins ? Is their a napkin shortage here? Rude

Great service lovely and quiet to do some uni work

Absolutely fantastic service and good fun everytime I visit from the whole team. Thank you Will, Courtney, Hazel, Elisha, Emma and everyone else I didn't get their names.

Lovely coffee shop, young girl in a checked shirt was very charming and provided excellent service. Would recommend :)

Got served by this lovely lady called Hazel. And she went above and beyond for me. Top quality service

Very friendly staff and great service. Spiced berry muffin was delicious and a very good cup of tea.

Good food and coffee and a pleasant store. Not exceptional but a good place to lunch.

Great staff..Good variety of food.will definitely be going back!

Service was horrendous, coffee was awful, I’ll be taking my custom to star bucks

Came in with my Nan and all the staff were super lovely and got our drinks and food to us very fast, would definitely come again! The cakes were lovely!

Coffee lovely - bacon muffin a it dry

Called in today with granddaughter coffee and hot chocolate and toasted sandwiche, finished drinks and still waiting for toasted sandwiche, male assistant passed the table and apologies for the wait, but didn't say how long, sandwiched big lump of cheese and barely warm granddaughter did not eat it hot chocolate lumps of cocoa at the bottom of the cup, very poor service with 3 members of staff behind the counter doing nothing but chatting

Service normally good here, but lady was slightly more concerned about getting off for her lunch than giving good service. No sooner had our order been taken, than her coat was on and she was off. The second lady making the coffees was much better.

Lovely drink shame about the assistant leaning on the counter while serving me. Rubbing her nose all the time then eating while bringing our drinks to the table and talking to us with a mouthful of food. Then while she had her break the assistant who took over was also rubbing her nose and picking her nails.

Went in today to buy a sandwich for lunch . Only to open it and found it stale and out of date! Obviously didn't take of the out of date stock the night before... I have tried phoning but engaged tone all the time. Not good

Great for a coffee and a sandwich. Pleasant staff

Unassuming cafe with some of the best service I've experienced. Intelligent, attentive and sympathetic to individual needs. I honestly can't remember what the products, prices or environment were like because I was so distracted by such exceptional service.....

Lovely friendly, thoughtful staff, breakfast menu served at lunchtime with a delicious butty. Nice seating and atmosphere, thanks. Comfortable seating and a nice selection of prepacked sandwiches and drinks.

Very friendly staff, quick service and good coffee

Small little cafe with limited seating. Very good prices on drinks and food. The service was fast and the staff were friendly and welcoming. Good social distancing measures are in place here. Very clean and tidy.

Very prompt service. Got exactly what I asked for. Nice ambiance

Always clean, cheerful staff, big tick from my experience

Very nice little coffee shop! My first cafe coffee and I really enjoyed.

Lovely modern cafe with great friendly staff. Good selection of food available. Very reasonable prices

In what is an optimised space in the first place did not appreciate management holding a meeting in the best of the public use areas at the expense of the customer. Well done for putting your customer first.

Bashed the fruit bag on the floor to open it, didnt see staff wash hands after. Communication wasnt brilliant, neither was drink. Took a long time make a strawberry and vanilla milkshake. £3.45, you would expect a lot more.

Friendly service, tasty but overpriced lunch snacks. Nowhere to recycle plastics/paper. Shocking!!

Lovely coffee, nice friendly staff

Soho is an occasional visit for me, but after today I'm reluctant to go back. With only 1 person in front of me in the line, it took over 10 minutes to receive my drink (banana, milk and ice...how hard can it be?). 1 girl on, who was obviously struggling / new. With a lady sat out the back not helping. With a lad cleaning out the toilet, walking in and out the seating area with a plunger in hand 🤢 Even when I asked another member of staff if they could lend a hand nothing happened. Then no take away cups for smoothies available, informed right at the end, so poured into a coffee cup, which is smaller and so having waited ages I then got less than I paid for too. Really really awful experience generally.

Service was good but had better Panini previously I think they forgot the BBQ sauce

I have decided to visit SOHO to try their milkshakes. It was worth it especially in such sunny day as it was😁 The milkshake was really tasty and enjoyable.

Dreadful girl was so rude..never been spoken to like that before. She had overcharged me and I asked for my money back. .she should be sacked..Regent Archade cheltenham.one of the women in charge was going to meet me about this dreadfull service. .she cancelled saying she would see me another time weeks now not heard a thing..never go to soho again..a woman called wendy was going to meet me to sort this mess out how this girl was with me..but yea as I expected never came back to me..

Yesterday I enjoyed a well deserved Americano Coffee. It was served at the perfect temperature not overly hot or too tepid. Furthermore it was a bold and flavoursome strength and very tasty. Staff were attentive and friendly.

Nice coffee, poor girl accidentally threw coffee over my husband, was so apologetic and mortified but quickly got things cleaned up and offered a free cake as an apology. We will go back

Service could have been more cheerful and coffee tasted odd...usually a good service and good coffee...must have been an off day for soho?

Sit down coffee place using disposable cups. Not so good for the planet.

We were visiting Cheltenham and just wanted a drink to warm up. We had coffee and found it to be nicely hot and of good quality - tasted good.

A handy place to stop in Regent Arcade if you want to pick up some lunch and a drink and it is good to support the independents, all be it an independent with quite a few branches. Thank you!

Coffee was like warm. Food prices for takeaway is in big writing and the eat in is so small you can’t read it. No compromise. What should have been £3.95 was £4.70. Swizz. Never again.

Nice coffee and cake! Friendly atmosphere, not too busy, eat in or take out, not very big. Very clean & friendly staff.

Nicely located near the shopping area of cheltenham. Fresh coffee and you can get hot jacket potatoes with beans. I liked the sandwiches selection as well was suitable for all the family.

Staff were polite. Cake display set out really nice. I had a Almond milk Green tea latte which had bits at the bottom but this is because matcha powder is so fine that it is prone to clumping together. Would suggest maybe spending a minute or so mixing it into a paste then steam it in the milk. The presentation though was spot on. Milk texture was great, nice rosetta on top and apart from the bits at the bottom of the cup it tasted amazing. The shop was clean and the staff were proactive at cleaning tables. I liked the table service idea as well instead of shouting out someone's drink like other chains do. I went on the 30th Dec 2017 at 2pm and there were 2 ladies working. Definitely think management should give them a pat on the back for a high standard of drinks especially during such a busy period.

Soho coffee is still the best in town! Perfect latte!!! Congrats Jasmine (she is a star), Vicky and Emma!!! My love lasts forever!