Based on 3.322 opinions finded in 3 websites
Based on 3.322 opinions finded in 3 websites
Nº 4439 in 7028 in City of London, Westminster
Nº 201 of 267 Other european cuisines in City of London, Westminster
Opinions
Taste, environment, service is very good, know that they have a financial return and they get it 😁
Ersan Genc . 2024-11-15
MORE AT Google
Shocking experience at this place. The service was so poor, I feel like waiters had no clue what are they doing and it was their first day. We ordered 3 soups. 2 came hot, another one cold. After that ordered lahmacun and it was nowhere near how it supposed to be served. They claim to be Turkish but there’s no Turkish style or taste in it. The kitchen and the toilets are disgusting, even McDonald has cleaner toilets. Plus their toilets are almost in their kitchen. A lot of mice droppings on the floor. I was shocked! The only good thing is the location and the views outside.
John Bunker . 2024-11-14
MORE AT Google
An excellent restaurant with delicious food, worth a try
ابتسام علي . 2024-11-14
MORE AT Google
One of the best restaurants for breakfast in London. We tried several of its branches and this branch is the best in terms of staff, service and food, especially an employee named Haji, who I think is very nice and did not neglect us.
Rayan . 2024-11-13
MORE AT Google
Have been coming here for over 10 years. Great selection of food, argue there is too much choice! Good value lunch and set menus which are changing. Love their complimentary bread and hummus. They do a large selection Turkish cuisine. Really great setting and value for money.
Zack . 2024-11-12
MORE AT Google
Respekt to chef 👍, very tasty fish and chips, tendir bread with humus, good wine. We liked this place. Good service 😋👏👏👏👏
Ilhama I . 2024-11-10
MORE AT TripAdvisor
One of the best options, high quality, cleanliness, quiet place,
سلطان المضحي . 2024-11-09
MORE AT Google
Don't bother unless you're Turkish, they won't acknowledge you otherwise
Mason Li . 2024-11-09
MORE AT Google
The service is so bad we called the waiters 5 times to order We ordered tabooli thr smell and the tastevof the salad was so bad We told them that its so bad they take the plate and they charged us. Bad food bad service bad!!!!
maya kadri . 2024-11-09
MORE AT Google
Best turkish tea and breakfast in london especially cheff Hagi
Rosalina Lover . 2024-11-08
MORE AT Google
Very poor service, staff was unhappy and rude for what ever. we asked for a bill and waited for 15-20 minutes I think you don’t need to try this and do not waste money and time even though food wasn't that bad but you still have more options
Narcis g . 2024-11-06
MORE AT Google
For service one star is even too much . Pls avoid Do not waste your money and time
REZA HATAMI . 2024-11-06
MORE AT Google
The chef was a very sweet uncle, his services were very good, you can come here when you miss the Turkish breakfast, the bagels are very nice, the menu is very fluffy, we liked it very much, we will come back with pleasure from now on 🌸
Zeynep Aydın . 2024-11-05
MORE AT Google
Lahmacun wasn’t close to what lahmacun really is.. We wanted to cancel our second order, they didn’t let us.. When asked, the owner rudely claimed lahmacun in türkiye was a scam.. no real tea either, not complimentary, they charged us for it.. service was really slow and careless.. my worst turkish restaurant experience abroad.. do not go..
Ozge Orbay . 2024-11-05
MORE AT Google
When we went to London, we stopped by for a Turkish breakfast. The breakfast and the treats were delicious. They served Turkish coffee afterward. The food was very tasty, and the service quality was excellent. Hüseyin Bey took great care of us and was very friendly. Highly recommended 👍🏼
Süreyya Yavuz . 2024-11-05
MORE AT Google
Found this place by accident but so glad we did. The food was delightful especially the freshly cooked bread served with butter and honey. The service was great and the owner/chef came out to check wirh us that everything was ok. Highly recommended and will definitely go back again
Tezol Mehmet . 2024-11-04
MORE AT Google
The restaurant owner lied to me when I asked him if they had fresh orange juice. He told me they did, but in reality it was canned juice and he didn't apologize for it. This is rude.
Mohd A . 2024-11-04
MORE AT Google
First time here and loved it everything was perfect and very clean steak cooked perfect can't fault this fantastic place would like to go back....
Stuart Day . 2024-11-03
MORE AT Google
Terrible terrible omg I can’t even put this in words. Please do not waste your money and time, deceiving menu. It’s a shame that this place has a lot of footfall in a nice areas but service, food is horrendous. We came in, a table of 6 and very hungry. We had ordered food straight away without starters, 2 wagyu beef burgers, once they arrived and the others had tried it the patty was completely overcooked and crusty it was an unpleasant taste and absolutely did not taste like wagyu beef, hard and disgusting. We then had lamb tagine with okra, it was completely full of liquid and the okra was dry and just looked like it was chopped and tossed onto to the lamb, not cooked or marinated in the actual tagine. Additionally we ordered prawns, these prawns were £10 when they arrived there were four tiny deep fried “KING” prawns scattered over the plate with a tiny pot of sauce, absolutely unacceptable. We sent 2 of the dishes back and the manager was very defensive and tried to convince us that the food is normal?? We attempted to swap it with other dishes but we sat there hungry waiting for another half an hour eventually we decided to pay the bill and leave. We left with no food in our stomach and appalled by the quality and service of this restaurant will not be coming back.
Yalda Hashimi . 2024-11-02
MORE AT Google
Everything was great! We loved it! The place we always come to, very warm atmosphere and service! Thank you!♥️
Fidan Marahimi . 2024-11-02
MORE AT Google
You can find Turkish cuisine in London. Especially the okra was very good. But The location of the toilets needs to be reviewed.
Sevil Gül Kılıç . 2024-11-02
MORE AT Google
Best food of the London .. and Turkish coffee was delicious.. definitely recommend...
Taner Alpay . 2024-10-31
MORE AT Google
‼️BEWARE - don’t waste your money‼️ Don’t be fooled by the splendid decor and the outside comfort seating. Food was cold and tasteless. We waited over an hour to receive our food. Once we received it, the meal was not freshly prepared as stated in menu and nowhere near “authentic”. Unsure why they refer themselves as a “Turkish” restaurant. Absolutely appalling service and felt nauseous afterwards. On top of this, the manager was very defensive and pressing with the service charge. My plans for Xmas dinner booking got ruined.
Tayyaba Akhtar . 2024-10-30
MORE AT Google
Moussaka is not a moussaka 🫢but a ratatouille or other... served cold The chef's specialties are out of stock at 6:30 p.m. on a Sunday! Full moudames has the same taste as that of the cans The waiter, although nice, but he didn't smell very good, was very unpleasant during the service 🥴 Continue on your way, there are plenty of other more serious restaurants nearby
amina abdellaoui . 2024-10-27
MORE AT Google
Honesty, the atmosphere opens the soul and the service.. They offer cream with honey. Hospitality.. Honesty. I visited him again. The food and the place are everything. No mistake.
Amani M.J . 2024-10-27
MORE AT Google
I ordered Halloumi wrap and chips, both were terrible. Also no ketchup or any other sauce was offered with the chips. No water was provided for the table.
M P . 2024-10-26
MORE AT Google
I’ve visited the restaurant on 26th October 2024, the food was average and took almost an hour to receive it. The meal prices are aligned with the local restaurants however, their drink prices are outrageous. The total bill was little over £100 for four people however, I paid over £50 for 4 apple juices and 2 Diet Cokes - half price of the total bill. I recommend you to watch out if you choose to it in here…
Melih Duru . 2024-10-26
MORE AT Google
The most welcoming approach, and great taste! You should try this if you like Turkish tastes.
Anıl Turpçu . 2024-10-26
MORE AT Google
Good environment but the staff is so overworked with inside and outside sections to attend that they forget about you. Not their fault but management. Food had a good price point but then extremely small portions, I ate the octopus and had to ask if that was the octopus salad hence it had 8 slices of 1inch or less and a plate full of greens. Not the best service for central london
Ana Faria . 2024-10-25
MORE AT Google
Very tasty desserts, Turkish coffee, cappuccino, herbal tea, fresh bread & butter - excellent service. Thank you for hosting us
Moemen Metwally . 2024-10-25
MORE AT Google
Food was lush, such fresh meat, the rice was so buttery and tasty. Starters were great, portion size was very generous, the bread was delicious and fresh. We ordered the Wagu burger and kofte..10/10 🤌🏻
Zaynab Syeda . 2024-10-23
MORE AT Google
The beat thing in this restaurant is that it stays late. The food is not the best
Ramah M . 2024-10-22
MORE AT Google
Omg can’t believe I actually found meat dishes with beef (like back home) Every Turkish restaurant in the UK modifies their dishes with the lamb - which smells awful to me I guess I found my new fav spot
dee Kum . 2024-10-21
MORE AT Google
Delicious food and excellent staff.
محمد سعيد المضحكي . 2024-10-19
MORE AT Google
The food is delicious, the hummus is amazing, the kibbeh and shish tawook, the rice was normal, frankly, excellent, and the prices are amazing👍
Munira H . 2024-10-19
MORE AT Google
Amazing food the owner was kind it was a great experience we had some fish and stuff and I would suggest people going there
Sa'ad k . 2024-10-16
MORE AT TripAdvisor
I have never tasted such a delicious dessert anywhere else. Kadayıf is definitely a different taste. Thank you, Mr. CHEF HÜSEYİN ÖZER. The attention of our chef, the hospitality, the elegance and warmth of the restaurant are top notch. Do not return without trying it, you will lose a lot. THANKS HÜSEYİN ÖZER
safa baylan . 2024-10-14
MORE AT Google
Nice and cosy restaurant with friendly and attentive servers. Food was great . Will recommend the Turkish coffee after your meal.
Ahana Mitra (Mimi) . 2024-10-13
MORE AT Google
Great authentic Turkish cuisine in the center of London!
Ender Darkstar . 2024-10-07
MORE AT Google
Everything was very nice. We went for breakfast, the food was delicious and the place that best reflects Turkey in terms of food taste. I definitely recommend it. Mr. Huseyin is a very polite and good person, he deserves 5 stars until the end.
ANDAÇ İŞCANLI . 2024-10-06
MORE AT Google
Terrible, food took over 1.5h to come, drinks took 45 minutes, the host was incredibly rude and defensive when we complained, argued with us when we requested to not pay service charge and told us that we were not welcome back ever again.
Vivek Shah . 2024-10-05
MORE AT Google
I don't think it has anything to do with Turkish food and taste. You can eat this level of food in the cheapest and shabbiest place in Türkiye. No taste, inadequate service, inadequate and incorrect portioning. Their prices are also very expensive compared to the service you receive. I do not recommend.
Şirin KARDAŞ . 2024-10-05
MORE AT Google
Go your way. Nothing remarkable on the plate. Additionally, the spaghetti bolognese for my child was inedible. Despite telling the waiter, this dish was counted in the count.
Luxarl Luxarl . 2024-10-05
MORE AT Google
The food is very delicious and close to Turkish cuisine.
Arda Aksoy . 2024-09-30
MORE AT Google
The restaurant is delicious. I once tried the soup and meat with dough, and my daughter had delicious pasta once
Maysoon Saleh . 2024-09-29
MORE AT Google
Lured in by the manager and sign outside which said £10 off for mezze TO SHARE. When we got the bill we were charged PER PERSON. It’s a small price to pay, but the principle is that it was deliberately misleading on the menu. (Also £5.45 for a glass of juice?) Save your money, Maroush is right round the corner :) *edit: the reply from the owner says all you need to know about their attitude! We discussed (argued) with the waiter who then escalated to the manager, who was extremely condescending, for a good 20 minutes. So respectfully, your advice is pointless.
Crystal Chan . 2024-09-26
MORE AT Google
Visited with my sister. We had eaten here before and had an enjoyable time. Tonight however the food was bland and dry. I had the lamb served on an aubergine purée. The lamb was so thinly sliced and lacked any flavour. My sister’s moussaka was stodgy but the salad was OK. The worst part of the meal however was a trip to the toilet which was so disgusting it turned our stomach. With hygiene standards like this it was hard to enjoy the experience at all. We will not return.
Libby H . 2024-09-25
MORE AT TripAdvisor
Very disappointing meal with poor service from disinterested staff. Welcome hummus, bread and olives highlighted on menu never appeared. Meat lasagne served tepid so had to send back for re-heating and one portion contained virtually no meat. Tired and boring side salad. Also extortionate £8 for 330ml bottle of Peroni. Very poor value all round. Have enjoyed eating here in the past, but won't be going again.
Jane Marsh . 2024-09-24
MORE AT Google
Food is only OK. What is not OK is price of drinks. Small bottle of Peroni or Moretti Italian lagers £8.50 (extortionate). Bottle of Fanta (fizzy orange drink) £4.50.
John Saffer . 2024-09-23
MORE AT Google
NEVER SETTING FOOT in this place again! I have been to many Turkish restaurants, this was by far the worst experience the lady I think she was the manager needs to learn some manners and how to speak with customers. The way she spoke to customers and how she was shouting at the staff isn’t acceptable I left the place in shock by her attitude. This is Absolutely preposterous !
Nesrine Lgt . 2024-09-22
MORE AT Google
My friend and I dined at your restaurant on September 18th. Unfortunately, we both suffered from severe food poisoning, and one of us had to be hospitalized. We are extremely disappointed with the level of service we received and are requesting a full compensation for our experience.
Masha Novik . 2024-09-22
MORE AT Google
I came twice to this place. I have no complaints about the food it was absolutely delicious. I put one star for the attitude of the woman who works there, last time I came with my friend she was super rude to us. I gave it another chance and went today, we were waiting in the queue then two other women came after us she ignored us completely went straight to them gave them a table because she knew them ( she hugged them) then came to us and when we said that was unacceptable and she at least should’ve apologised as we were waiting for more than 15mins she kept being rude You should never treat your customers this way she needs to learn manners!
Faiza Beghou . 2024-09-21
MORE AT Google
The service was poor, the food not good at all. Those who has meat, lamb tagine, said is was full of fat, the rest of us were really disappointed. It’s expensive, def not worth the money, and not a good meal
judiko . 2024-09-21
MORE AT TripAdvisor
Owner is geat...food really good
Mario Vukadin . 2024-09-19
MORE AT Google
A very special Turkish restaurant, especially the hummus, beans and pastries
Hamad . 2024-09-18
MORE AT Google
Absolutely amazing food, very delicious and the staff is super friendly!
Marko Aleksiev . 2024-09-17
MORE AT Google
I don't understand why they place is less than 4 stars. Their food is solid and the ingredients are so fresh/organic.. Service is good too. Very rarely if the space is too full it can take a while however but that's understandable...
Frank Smith . 2024-09-16
MORE AT Google
One of the best restaurants in London for breakfast is Shi Khail. The seating is elegant, the food is excellent, and the furnishings I highly recommend 🌹
الكويت كويت . 2024-09-14
MORE AT Google
Delicious and tasty food, bread was dry and not fresh. I think it’s overpriced
Mr Traveler . 2024-09-14
MORE AT Google
Good service and food. Everything tasted fresh and waiter helped explain some of the items
Richard Stephens . 2024-09-12
MORE AT Google
Never again too expensive , portions are far too small , lack freshness ,overcooked ,my meal looked like someone else's left over . The salad / fotush was soggy , incomplete for £8 and I had to pay additional £4 to put feta cheese on it that usually included . My wife fish fillet look too thin ,overcooked and dry, the cus cus didn't look like cus cus, the Aryan was too salty, the service charge was unbelievablely unnecessary and far too much , the place lacked atmospher, dull and drab .I have never seen such small kebab in my entire life 4 pieces ( flat like 50 p coin thin as 50 p ) lacked taste , I wonder if it was lamb , it could have been mutton, over cooked and dry . This is an insult to turkish food . Ruined my day and spent £68 for rubbish food . I made a special trip to this place and I regret it now . This place used to be different under the previous owner ,although the boss lady said it is still under the same ownership but I don't believe her . I should have not given them the benift of the doubt and walked out before placing order. The moment I enter the shop I picked up this vibs that somthing is different about this place . I feel sick after reading other reviews. This place should be reported to trading standard .
Mory Sharif . 2024-09-12
MORE AT Google
Portions far too small for the price,never seen kebab this small lacked prsentation & overcooked, salad no feta cheese.
Mory S . 2024-09-11
MORE AT TripAdvisor
Very normal food It has no taste at all
Maryam M. . 2024-09-08
MORE AT Google
Labna and shakshuka was average .
Saleh A . 2024-09-08
MORE AT Google
The food was absolutely disgusting. It gave me food poisoning. I didn't even eat much yet I was up all night with stomach ache. Everything was overpriced and we were served nothing but disappointment. It ruined my night.
Uh Oh . 2024-09-05
MORE AT Google
I want to show my appreciation for their service especially Ramziddin. Thanks for the great vibe
Mahmoud JobHotel . 2024-09-05
MORE AT Google
One of the most beautiful restaurants, delicious and sweet food And their prices are reasonable
Rneen1010 . 2024-09-03
MORE AT Google
Highly recommended, the food is very tasty, the service is excellent
Barberia like . 2024-09-01
MORE AT Google
We ordered lasagna. It was cold and when I asked the manager to try it. They said no and I told them why you mentioned in your menu that if the food is not good, you will bring the chef to eat in front of me. They said no and I answered them please bring the bill and cancel the service charge. They said no you must pay it. I told them how I paid for something that I didn't get good service. Even they didn't say sorry for food and paid fully bill without completing the plate. I don’t recommend anyone to go. Guys, I went to the restaurant today and they brought me cold food. When I told them, “You remember that if there is a problem with the food, you will have the chef eat it.” In the end, I did not finish the dish and paid in full, and they did not even apologize or apologize. I would not recommend the restaurant Very bad, no service, no food, no taste, not even a place
Rashed ALDURAIEE . 2024-08-31
MORE AT Google
The staff were great, but the was lower than average tbh
مسه حسن . 2024-08-30
MORE AT Google
I ate the best food I've ever eaten in my life here. They have a very delicious and unique cuisine. I really liked how they blended Turkish dishes with different spices so beautifully. Excellent service and service, thank you very much for everything, I loved it! I'm definitely here now...
Ecem Guler . 2024-08-29
MORE AT Google
Ridiculously overpriced for the food quality and quantity you get. Extremely rude staff. Manager is very unprofessional and shouts across tables to her staff. Horrible experience and a waste of your money. Would not recommend at all and never going there again.
Tara . 2024-08-29
MORE AT Google
I was a regular here however I am absolutely disgusted after this time and won’t be coming back. The manager (Ningun?) is extremely rude. She made us pay service charge despite my complaints that there was hair in my food & the steak was not cooked how I asked for it to be TWICE. She then had the nerve to say I shouldn’t have complained as we ate the food like we hadn’t paid nearly £80 for three simple meals.
Sofia Alouane . 2024-08-28
MORE AT Google
تعامل جداً سيء و نصب من صاحبة المطعم This was the worst restaurant experience I've had in my whole life. The service was incredibly slow and poor. We waited over 30 minutes for our drinks, which didn't even arrive until we had finished our entire meal. On top of that, there were extra charges on the bill. The lady manager was rude and loud when we tried to address the issue with our service and bill. We told her that by law, extra fees are optional, but she shouted at us and accused us of being racist. She was completely unapologetic and asked us to not come back again. I definitely won't be returning and I would not recommend this restaurant to anyone. The overall experience was extremely disappointing from start to finish. Terrible service, added charges and a rude manager - this place is one to avoid at all costs.
Aseel Almutairi . 2024-08-24
MORE AT Google
I guess we expected alot comparing it to the taste back home.... The food was served cold 😔
Tanveer I. Ghayur . 2024-08-22
MORE AT Google
Sofra on South Molton Street is a delightful culinary gem in the heart of London. The owner, Hüseyin Özer, personally ensures a warm welcome and attentive service, making every guest feel special. The menu features an enticing blend of Turkish and international dishes. The atmosphere is vibrant yet cozy, perfect for a break from shopping nearby. I highly recommend visiting Sofra for a memorable dining experience.
ItzMemeh . 2024-08-21
MORE AT TripAdvisor
Amazing food the owner killed it with her food thoroughly enjoyed our experience here!!
Emaan Rana . 2024-08-20
MORE AT Google
I think this place is awful, I ordered a chicken wrap and in my entire life I have never witnessed this! My chicken was frozen when I bit into my wrap. The service and whole restaurant was just the worst. The owner is so rude too! Never going there again!
Nida Syed . 2024-08-20
MORE AT Google
I recently had a wonderful dining experience at Sofra Restaurant in London. The food was truly delicious and the presentation was equally impressive. I especially liked the lamb shish and the meze. The atmosphere of the restaurant was warm and inviting, and the staff was extremely kind and attentive. I would recommend this restaurant, which offers the best examples of Turkish cuisine, to everyone. Sofra is a great choice for those looking for a true gastronomic experience in London!
omer ugur . 2024-08-17
MORE AT Google
Terrible food. The ‘tagine’ I had was shocking, almost like dog food. Was not a tagine at all. Service friendly. Food bad. Menu seems to be a mixed tourist grabbing menu, not authentic Turkish.
LINDI BEAD . 2024-08-16
MORE AT Google
Food is so good and the portion is big that u can share it , and the lady manager nilgon there so nice 🤍people from saudia
mona dfere . 2024-08-16
MORE AT Google
Great food, nice portion size, recommended
Mohammed Alshamali . 2024-08-16
MORE AT Google
Service is bad, no one to serve you out side rice is not cooked plus they forgot an order for more than 30 min
Faisal KAlhassn . 2024-08-15
MORE AT Google
I swear to God, the worst service, and the Turkish racism against the Saudis is clear, and I swear to God, he serves us. He is a very conscious person until he says his name, and the bill is increased by awareness. He adjusts it and gives them free cream. We wrote it and we calculated it and made us wait twenty minutes to be held accountable. He settles himself and does not see us. Advice, advice. No Arab gets a million racists, and the taste is less than normal.
Hamdah - . 2024-08-12
MORE AT Google
Visited on Saturday 10th August 2024 at night. Rude staff - especially the lady who received us. She insisted every single person must order something (including 2 young children) 2 items from what we ordered (crème brûlée and tiramisu) had gone bad - you can actually smell them. We returned them both - but were still charged. Staff didn’t even care. Would not visit again or recommend. Seems other reviewers also had similar problems with bad food.
Mahmoud Ewas . 2024-08-11
MORE AT Google
This is a restaurant that I can definitely recommend to anyone going to London. Their food is incredibly delicious. This place is definitely not a fast food. So the prices may be a little high, but it is a place where you can eat delicious food and have a good time for 2 hours.
Ali TÜRKMEN . 2024-08-10
MORE AT Google
We ate lahmacun and manti. It was very nice, we especially liked the manti.
Ali Yesilay . 2024-08-09
MORE AT Google
Was waiting food long time, food is coming so cold . Charging for the glass , empty it’s unbelievable. Never ever come back here !
Learning English For Life . 2024-08-09
MORE AT Google
The food at this place was good also the service is bad.There is only one lady was able to take the orders and payment which causes significant. Also there is important thing toilet is very old and dirty.
Hasan Alali . 2024-08-09
MORE AT Google
The food was delicious, especially the hummus and hot bread that came at the beginning. The service and attention were top notch. If you ever come to London, it's a place you should definitely visit.
Zehra . 2024-08-09
MORE AT Google
The food was very good. The service was top 10. We especially thank Ms. Nilgün for her interest in us.
Yusuf Ugur . 2024-08-09
MORE AT Google
The food was good but service were severe bad. I had to wait for long time to get the check
Omar Mohammad . 2024-08-06
MORE AT Google
AVOID! Food is not tasty, poor and unprofessional customer services. The old lady is horrible and a bully. I felt like reporting her to police. This place should shut down. The lady was rude and wanted to force me to pay the service charge even though I explained that I wasn’t happy with the service and pointed out why but she went crazy and I told her it’s optional but she tried to make it sound like compulsory to pay the service charge. It’s disgusting.
Mace Ahmed . 2024-08-06
MORE AT Google
I went to the branch in Oxford yesterday, we ate kebab, lahmacun, kashar pita and fish and chips. Except for the fish and chips and the first free starter, the other dishes were very mediocre. We went there because we had heard of it many times before. I will definitely not visit again. Really, do not waste your money on 1 star food.
SEDAT KARAKUŞ . 2024-08-06
MORE AT Google
The worst service ever. We have been waiting for a long time for everything. Drinks, food. Dirty toilets and kitchen when you walk to the toilet which you can see when passing.
Miriam *** . 2024-08-05
MORE AT Google
The worst ever experience in a restaurant in London. The lady manager was so rude with us and with other people. We ordered and finished our order and were chatting together and enjoying our time, unbelievably from all the tables of the restaurant she came to ask us to leave. We couldn't stand how rude she was.
Hiba Gafar . 2024-08-04
MORE AT Google
Very disappointing experience at Sofra restaurant, St Christopher place London. I wanted to meet my friend and have a nice chat after a long day and I regret that we chose this restaurant. The lady (manager) ruined our day and it turned to a bad day. We told the waiter that we only want hot drinks and dessert, he did not say anything and he gave us the desserts menue. While we were still eating, a couple were standing and looking for a table. The manager (old lady) came to us and asked us to leave early in a very rude way to accommodate other customers who arrived later. She said (it is a restaurant not a café) and we should order a full meal not only drinks and dessert despite they didn't refuse our order before the couple arrived. She also said we were sitting for 2 hours, despite spending less than 30 minutes and not even finishing our order. People in the tables next to us were surprised and they told us dont leave and don't listen to her. It’s concerning that customer service could be so disregarded and with audacity, they put service charge on top. I won’t be returning or recommending this place.
hala alnasif . 2024-08-04
MORE AT Google
Worst experience- lady manager is so awful... has no clue how to treat customers. Food is ok but portions are so small.. I wouldn't recommend this as it is worthy of calling themselves a turkish restaurant as it is disrespectful to Turkey... It
Gakhar1 Jhelum . 2024-08-02
MORE AT Google
"best price and Turkish food in town"
Jus Me Jess . 2024-08-02
MORE AT Google
The boss here was very amiable , the staff was amiable too but the staff can be better , we had just drinks
Bogdan Gruia . 2024-08-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
1534 Opinions
Was pretty quiet when we visited for lunch. Considering how quiet it was service was a little on the slow side but thankfully we weren’t in a rush. Staff were lovely though and the food was great!
1886 Opinions
I’ve been having Nandos at least once a month for over 15 years and today I can honestly say was my worst experience. No one greeted my sister and I. We had to seat ourselves, which was a task as most of the tables were dirty from previous guests. I went to the till and ordered as I wanted to specify what piece of chicken I wanted, the man at the till was welcoming and polite. We then had to wait 35 minutes for our food. When the food came it was stone cold, I was in disbelief that they presented us with that cold food. We sent our food back and was given fresh sides but the chicken was just drenched in more sauce reheated for a few seconds and handed back to us. We sent it back again. We sat with our sides as we waited for the chicken. By this time we had already lost our appetite having to sit surrounded by tables with leftover food. We were not asked how the food as we usually are. We still had our red stick on our table at the end of our meal. Terrible experience and a big waste of money. Quite disappointing as we visited her last week and our host Blossom was lovely but they were clearly extremely under staffed today. I won’t be back.
900 Opinions
We got married here in July this year and we had such an incredible day! Gabi and the team worked so hard to make our wedding day perfect. The food was perfect (no easy feat when serving 140 people) and I honestly can’t thank them enough!
1392 Opinions
Love chicken butterfly and the garlic bread
3806 Opinions
The food is still good but the service has declined terribly. The menu was unclear, in terms of what items came with some of the dishes, & the staff were clearly untrained as they had to keep going off to check & find answers. Once the food was ordered it took almost an hour to arrive, & it wasn't busy! The food itself was good but they need to sort out the service levels to get back to the excellent standards they use to deliver.