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3.8

Based on 3.461 opinions finded in 3 websites

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Nº 4451 in 7028 in City of London, Westminster

Nº 200 of 267 Other european cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..beautifulmuststeakmeatchickenfisheggsolivesricepaytaginelambsalmoncheesesaladspicycookedladycoffee

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The restaurant is not clean, neither the food nor the tables. I had a bad experience. I ordered a falafel sandwich for breakfast with tea. The food was bad and the cups were not clean.

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ABDULAZIZ Alturki . 2025-02-11

MORE AT Google

The food is delicious and the outdoor seating is better than the inside

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mjda M . 2025-02-08

MORE AT Google

Service was excellent tonight! Keep it rolling....

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cigdem yilmaz . 2025-02-07

MORE AT Google

The food was so good, and the staff were so friendly

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Sheikha . 2025-02-07

MORE AT Google

My orders for falafel were never falafel Pancake like crepe Sweet shakshuka Ordinary labneh, I didn't like the taste The most delicious thing is the bread they serve with Turkish cream for free

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مستكشفه . 2025-02-03

MORE AT Google

A restaurant in a beautiful location, the service is beautiful, and the serving worker (Inaya Hussein) is helpful and helpful, which adds to the splendor of the restaurant.

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HASSAN 33 . 2025-02-02

MORE AT Google

I met with my school mate after 8 years it was 3 of us we ordered and started chatting no waiter came to disturb us even outdoor they put heat lamp on my table.i went inside and paid the bill without my friends noticing before leaving he asked for bill staff replied its been paid already in the front shop was Costa coffee empty they closed it around 7.30pm I didn't even saw single customer in Costa coffee shop in Bond street.

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Waqas Sheikh . 2025-02-01

MORE AT Google

Terrible toilets. Too small and not kept clean

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Hugh Beevor . 2025-02-01

MORE AT Google

Excellent, brother Hajji, may God bless him, has an excellent reception and a very delicious breakfast

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Memooo Ash . 2025-01-31

MORE AT Google

Really enjoyed our visit, very nice restaurant with excellent food.

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Alan Dunn . 2025-01-30

MORE AT Google

The food and the atmosphere were amazing.. our server Ram was more than great!

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Shaden Mohammed . 2025-01-30

MORE AT Google

Thanks for haje for all service

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سالم الرشيدي . 2025-01-30

MORE AT Google

A champion Turkish restaurant 👌 Delicious, clean food with a taste, not like Harrods restaurants

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Talal Alotaibi . 2025-01-29

MORE AT Google

The food is quite good, the service is fast, but the environment is really cramped and noisy. Maybe I would come back if I were hungry. But it's not my choice

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Kopaenik . 2025-01-27

MORE AT Google

Our first time in England. When we search for Turkish cuisine, the table restaurant is the one we come across. I'm glad we came. I would like to thank Ms. Derin, who welcomed me with a smiling face, for her interest, care and guidance. You can taste the flavors of Turkish cuisine with your eyes closed.

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RAMAZAN TANGİT . 2025-01-27

MORE AT Google

Best restaurant served by ozge and haji they are the best

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Mubarak Aldousari . 2025-01-27

MORE AT Google

The food is truly great. I went 3 times. This is a wonderful restaurant that we go to just to eat even though we live outside London. There is only one flaw: The toilets are very bad, neglected and dirty, there is no care section for babies. It is difficult to reach the toilets, they are on the service route. It definitely does not suit Mr. Hüseyin Özer. I hope a solution is found soon. It is such a decent restaurant and a place that serves excellent food. Toilets must be renewed.

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Sibel Yalin Sener . 2025-01-26

MORE AT Google

The worst Turkish restaurant I’ve ever been. Food wasn’t good at all and toilets are disgusting , many staff working there but one of them can’t look after the toilets? Never go again. Very disappointing.

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Cemil A . 2025-01-26

MORE AT Google

A cute restaurant run by a chef who shares her knowledge and experience.

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Fatma London . 2025-01-25

MORE AT Google

The food was okay, nothing to rave about. Skip the lemonade though—it was seriously the worst. One thing that bugged me was the staff kept stopping by our table and staring at us, made it feel like they wanted us to hurry up and leave.

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Ahmed Omran . 2025-01-21

MORE AT Google

Lovely place to pop into for quick meal say before a theatre matinee

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Beverley Page . 2025-01-20

MORE AT Google

Disappointing experience compared to how it used to be. We sat outside, but the heating was inadequate despite blankets. Service was very slow – soup took 20 minutes, and other dishes over 40+, even after we said we had a flight to catch. For £250+ for six people, the food was underwhelming, and we only ate about a third. Staff were kind, but the food and service fell far below expectations.

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nuri usta . 2025-01-19

MORE AT Google

Delicious food fresh ingredients and absolutely excellent service and welcome from Haji!! Favorite restaurant in London

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Lulu Al Muhairi . 2025-01-15

MORE AT Google

Have been coming here for years. Food is always great and staff are friendly and swift. Was there 2wks ago with 2 friends. Had the mixed kebab lovely

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kunle olulode . 2025-01-11

MORE AT Google

To avoid I do not recommend this restaurant at all, if I could give 0 stars I would. We ordered 2 Iskender, the Iskender is basically kebab meat but it was ground steak not cooked at all, the bread was really too hard to bite and was also soaked in oil. Don't worry about the price. I am of Turkish origin and I would say that this is anything but a Turkish restaurant. It’s shameful!!

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Enes Dayangac . 2025-01-09

MORE AT Google

Soup was good but sirloin steak was not!

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manar nabil . 2025-01-08

MORE AT Google

The food was tasteless, It felt like that it was prepared in hurry!? The only positive point was the vibe and the atmosphere.

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Khadija Jabar . 2025-01-05

MORE AT Google

The food is delicious and according to them it is halal

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Andono Putro . 2025-01-05

MORE AT Google

We arrived for no one to attend to us, with the seats covered in water. We were seated beside their cleaning station, despite there being free seats elsewhere. We ordered drinks to the table, but we had to talk to two different waiters to order. We ordered a vodka cranberry, however received a shot of vodka and a full glass of cranberry juice separately, (when checking the bill later, we were charged for both individually). The food on the menu had promises that were not fulfilled. The portion sizes were a joke! We received one SINGLE broccoli over a plate of unseasoned plain rice which they tried to sell as basmati pilau rice. No seasoning on the meat either, showed that no effort was made cooking it. We weren’t even given salt and pepper on our table yet all the other tables had them (even the empty ones). Would not recommend going there, save yourself from a pitiful evening. Just go to your local kebab shop instead, you’d get 10x better food and service for a quarter of the price. 🙏

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Rick Sorkin . 2025-01-04

MORE AT Google

The food was delicious, but I passed by the kitchen and was surprised to find that the floors were unclean, as was the bathroom

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مفيد النويصر . 2025-01-02

MORE AT Google

I would like to thank the lady and gentleman who welcomed us at the entrance of the restaurant for their interest and guidance in choosing the food. Both of them make you feel the quality of the restaurant from the very beginning with their smiling faces and professionalism. The hummus served as a starter was delicious with the pita bread that came with it. It was much more delicious than the hummus I had in Turkey, so we asked for a second portion. The stuffed meatballs were really great, and the eggplant appetizer was also quite delicious. Lahmacun may vary according to taste, because the taste and texture of the dough had a different character. Ayran deserves special praise; The consistency of the yoghurt was soft and I think milk was added to it, which made it taste perfect. The main courses were on a whole different level. It offers a very different taste from kebabs in Turkey. The fat of the meat was in perfect consistency and the flavor was quite satisfying. I especially recommend you to try iskender kebab; The sauce, meat and abundance of ingredients were truly unique. I recommend that you do not leave the restaurant without drinking Turkish coffee after your meal. They maintain the same quality now as it was when I went there 12 years ago. It is very nice to see that they have not lost their taste and quality over time. I would like to extend my sincere thanks to the lady and gentleman at the entrance of the restaurant for their guidance and assistance in selecting our meals. Their warm and professional approach immediately reflects the quality of the restaurant. As a starter, we were served hummus accompanied by pita bread, and it was simply delicious. It was far superior to the hummus I have tasted in Turkey, prompting us to order a second portion. The stuffed meatballs were outstanding, and the eggplant appetizer was also very tasty. The lahmacun may vary depending on personal taste, as the flavor and texture of the dough are quite distinctive. The ayran deserves special praise – the yogurt was smooth and I believe milk was added, which made it exceptional. The main courses were on another level. The flavors were distinctly different from the kebabs I had in Turkey. The meat was perfectly marbled and incredibly flavorful. I highly recommend trying the iskender kebab – the sauce, meat, and generous portions of ingredients were unmatched. Before leaving, I strongly suggest enjoying a cup of Turkish coffee. The flavors have remained consistently excellent over the years. I first visited this restaurant 12 years ago, and I am pleased to see that they have maintained their quality without compromise.

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Muratcan Ipekci . 2025-01-02

MORE AT Google

Great breakfast in the London. Fresh food and good cooked 🤤

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Raaj Yadav . 2025-01-01

MORE AT Google

I am not visiting this restaurant again. The staff was smiling, doing their best but there are serious issues: 1. It looks very old and outdated and very cramped inside 2. I ordered lahmacun (Turkish pizza), which by default should come with greens and lemon. This has been the case for my entire life at any Turkish restaurant until this one. They charged me £3.5 for a tiny bit rockets (not even half of handful) and for a quarter of lemon. What a disgrace. 3. The owner, so called now famous, seems to victimise himself and his childhood story, even at the back of menu carte. Keeps telling how pitty his life has been in the past, yet he has got at least 3 restaurants in London, even one ay Mayfair. It does not look honest. I think toilet and downstairs is horrible. Maybe the revenue you make on a resturant should sometimes be used to refurbish itself, instead of opening new restaurants. 4. Lahmacun is around £6.5-£7.5 on other Turkish restaurants which are at central London (Holborn, Oxford Circus) areas. But they had it for £8.95. 5. I heard some unpleasant stories about how unfairly they share service charge/tip within staff&managers (from somebody who started working there, and quickly resigned after 3-4 days after the injustice about service charges) If you think you rule the world, fine, you lost a person who regularly eat at Turkish restaurants.

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Ersan Yolcu . 2025-01-01

MORE AT Google

The food was normal - the kebab was bland no salt - the chicken breast and rice was only - the Keba dose not taste like kebba but / the feta salad was very cold and the cheese has strange taste - vine leaves was not cooked enough.

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Hanan Sultan . 2024-12-30

MORE AT Google

The place is beautiful for breakfast and dinner The shakshuka was beautiful There is a dish that I forgot the name of hummus and beans on top of it. I did not like it, but the rest is delicious. It is worth trying and it has many branches. The nearest branch to you, try it, is excellent, but the value of their service is great. This dinner bill was okra and regular chicken kabsa And the feathers of honesty

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lalvinrose ee . 2024-12-29

MORE AT Google

The worst Turkish restaurant in London. The taste of the food is very bad, the employees are unprofessional and arrogant. We said in the reservation note that we wanted a table by the window, but even though it was empty, we were given the table furthest from the window. When I said this, we got an immediate response saying "we changed it". You cannot even hear yourself due to the crowd and noise, yet there is no warning from the employees. The worst of Turkish restaurants. Although taste, service, hygiene and professionalism are all at zero, the prices are irrelevant and expensive. I never recommend it, there are many better restaurants even next to this place. Don't waste your time here...

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Özge Şenel . 2024-12-29

MORE AT Google

A more than wonderful restaurant

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Mooo Mooo . 2024-12-26

MORE AT Google

The food, service speed and quality of Sofra restaurant were amazing. We had the chance to meet and chat with the restaurant owner, Mr. Hüseyin Özer. His life story was shot as a movie and its premiere will be in Istanbul soon. We learned that it is a true story that should be an example for everyone. We listened to Mr. Hüseyin with great pleasure and appreciated him. We are glad we had the opportunity to visit such a beautiful place, and we highly recommend it to you…

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Sibel Tolgay . 2024-12-25

MORE AT Google

Amazing restaurant and foods are really delicious..staff behaviours are really good

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Sohanur Rahman . 2024-12-24

MORE AT Google

This is an Amazing Restaurant.. Food quality, Service and the behaviour of Staffs are really good.. This the perfect place for spending a great time with friends or family.. When I will get chance I will visit this restaurant again...

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Mehedi Hasan . 2024-12-23

MORE AT Google

An excellent restaurant with great service, delicious food, and reasonable prices. Highly recommend!

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Tatiana Shliakhovenko . 2024-12-23

MORE AT Google

Improved after some years of not doing well

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Dalal Almudhaf . 2024-12-23

MORE AT Google

I went to this restaurant yesterday evening to eat with friends. On the face of it, the place seems decent- pretty location etc but the whole eating experience was disgusting to say the least. The waiters are clueless about the ingredients being used in the dishes so could not even explain the menu properly.We were seated under a plastic cover which extended from an awning and it kept dropping on us. We asked the waiter to change our table and after several failed attempts to fix the issue we were seated at another table. We ordered mains of sea bass and black cod and the food was old, bland and cold. The chips served tasted a day old - absolutely horrible. We returned the food to the waiter and explained the problem and he became angry. He then called the manager (a short, bald man with zero manners). The manager came to ask us what the problem was and when we relayed our concerns he made the following statements: 'I know girls like you, you just came here to create problems' 'You are all liars' 'You ate half the sea bass' which we had not. When we asked to speak to the chef, he said 'I am the chef!' The manager was disrespectful, hostile and took our concerns over the food personally. He needs training to understand how to treat customers - he most definitely does not know how to speak to women. I normally never leave bad reviews because I understand how damaging they can be for a business but the experience left us extremely disturbed and shocked. I urge people to not go to eat here. You will be served stale food and disrespected and then handed a heavy bill to pay at the end. Absolutely horrible experience. AVOID!

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Zayyan Saleem . 2024-12-22

MORE AT Google

DO NOT RECOMMEND, SAVE YOUR TIME AND MONEY. We ordered fetoush salad, and sea bass with fries, which both had no flavour whatsoever, fries looked old, and came after an hour. I had one bite of the sea bass and asked to return it kindly. The waitress was so rude he took the plate and came out accusing me and my friends of lying and that I had half the food. I asked him to show me he said he’d “binned it”. He had no manners at all. He blatantly says that we have come to cause problems. Never going back again.

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Zainab . 2024-12-22

MORE AT Google

It was really bad service. Personal rude and very disrespectful.

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Yasin Topcuoglu . 2024-12-22

MORE AT Google

Overall Good atmosphere traditional music and cosy. Great food mediocre service. PRICE £40 roughly for 2 people Worth it for the food but £4 for a coke!? PROS Good food Nice music Nice location Cons Bad customer service and ironic 12.5% service charge. Small and over crowded.

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Abid Uddin . 2024-12-21

MORE AT Google

This is not a Turkish restaurant. The food is extremely bad. A typical Turkish business trying to catch daily customers. This is not a Turkish restaurant. The food is extremely bad. It is a typical Turkish business trying to catch daily customers.

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Hasan Glr . 2024-12-20

MORE AT Google

We booked but were left waiting outside in the rain for someone to finish before we had a table. The food was overpriced and awful. Mine was all bone and my husband’s dry rice and dry meat. People crammed in like sardines and service almost none existent. The worse experience however was my trip to the toilets. You pass the kitchen on the way to the loos and had we not already eaten I would have refused to eat in the place. The kitchen was a complete mess, food in bags on the floor and looked dirty and untidy. Do yourself a favour and go somewhere else.

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LincsSophie . 2024-12-19

MORE AT TripAdvisor

Delicious. I recommend it to all Arabs because it will remind you that you are in your country

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شروق عبدالعزيز . 2024-12-17

MORE AT Google

The employees and the manager do not know how to serve and talk to customers. Disgusting, terrible place. Never to be chosen again. And a place I will tell my friends who ask me badly. If the restaurant has a rule, the customer should be informed before sitting at the table. My comments here will always be bad.

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Nefide Öztaş . 2024-12-14

MORE AT Google

The restaurant is absolutely beautiful and the service is top . I ordered the steak, it was good, the only thing that I can say is it needed sauce. I don’t know about others but I like my gravy/ mushroom and garlic sauce as it makes the steak very dry to eat without it Portions are top notch, complimentary hummus and bread is also a great start. Will be looking forward to go again. The lemon and mint drink was also exceptional (ordered 2)

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Parveen Butt . 2024-12-13

MORE AT Google

Had an Amazing turkish breakfast Haci’s hospitality and service was so nice

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AlmutairiK . 2024-12-12

MORE AT Google

We tried shrimp and calamari as seafood, then we decided not to focus on moussaka, they were all great, congratulations chef Hüseyin 👍

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Hakan Mogultay . 2024-12-10

MORE AT Google

The atmosphere here is very strange. The staff were incredibly rude and dismissive. The food was beyond terrible. I stupidly ordered the English breakfast, the meat was unidentifiable, and the mushrooms and eggs were slathered in butter and oil. Absolutely vile. My friends ordered shakshuka but were greeted by scrambled eggs and peppers mixed in a big pile of buttery oily nothingness. I would never return here, and I advise you also to avoid this hellish hovel.

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mick85eire . 2024-12-10

MORE AT TripAdvisor

Today, i had a lunch with my friends it was amazing food and services also very good , staff was very friendly. i will be visit again. Highly recomended.

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Mehedi Apu . 2024-12-10

MORE AT Google

"I had an amazing experience dining at Sofra restaurant! The food was absolutely delicious and beautifully presented. Every dish was packed with flavor and made with fresh, high-quality ingredients. The silk route stood out as a masterpiece – perfectly cooked and seasoned. The ambiance was warm and inviting, and the service was exceptional. The staff were attentive, friendly, and knowledgeable about the menu. Overall, it was an unforgettable culinary experience, and I would highly recommend sofra restaurant to anyone who appreciates great food and excellent service."

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Ajay chauhan . 2024-12-10

MORE AT Google

We was sitting outside, food was nice and service was also good. Overall good experience. 👍

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Akay Singh . 2024-12-10

MORE AT Google

Hii 😊😊 The service at sofra restaurant is top-notch!

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Monty Choudhary . 2024-12-10

MORE AT Google

Wonderful service from staff Nice and tasty food I love this restaurant.

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Narendra Sah . 2024-12-10

MORE AT Google

I love this restaurant Breakfast is super excellent I will come back again

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Arun . 2024-12-10

MORE AT Google

Wowowow I’m the most pickiest eater ever but this was the best food I’ve ever had in London I loved it! Thank you so much Haji and the team for the most beautiful food and service ever !!!! ☺️☺️

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Sarah nahi . 2024-12-10

MORE AT Google

This is my second time to visit sofra. It was amazing dinner with my friends. And amazing service from staff. I will visit again and again. Highly recommended

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Abid Salamat . 2024-12-10

MORE AT Google

Fantastic experience! The food was absolutely delicious, and the service was exceptional. Highly recommend the lamb tagine, lamb chops, veg pide and etc– it's a must-try!" "Such a lovely atmosphere! The staff were friendly and attentive, and the flavors were incredible. I will definitely be coming back!"

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Inayat Ansary . 2024-12-09

MORE AT Google

Hated every bit.. English breakfast tea...hmm leaves a lit to be desired..never had a scrambled egg fried first. ..full English breakfast consisted of the fried scrambled egg tin mushrooms 1 well cooked hash brown 1 slice of fresh tomato 1 small spam looking sausage cut in half..and have to add I never eat my scrambled egg couldn't drink the very very strong tea.. defo won't be back

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carole tucker . 2024-12-09

MORE AT Google

This was my second visit and SERVICE WAS HORRIBLE! Food was good but the customer service definitely made the experience very very very unpleasant. Me and my friend decided to sit outside and the two waiters who were there acted like they did not know what they were doing. The waiter did not smile at all and just gave me looks all the time. I put my used napkin and cutlery in my plate after my starters and they did not even take it away from the table. And when i told them to take it away in a nice way they gave me attitude??? And when my plate finally arrived those two waiters kept walking around our table and I felt extremely uncomfortable. I could not even finish my food and decided to leave. Definitely will not be coming back.

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Sila A . 2024-12-09

MORE AT Google

I came here for breakfast in the morning and I got served by hajji and the food was absolutely amazing it was fresh and the it was the best atmosphere. Will definitely come back again!!

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Erma Krasniqi . 2024-12-09

MORE AT Google

I've been to Sofra Restaurant three times in the past month, and I'm already planning my next visit. The menu is diverse and exciting, with something for every palate. The chef's attention to detail is impressive, and the presentation is always stunning. The staff is knowledgeable and happy to make recommendations. Sofra Restaurant has become my go-to spot for special occasions and casual nights out.

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Rao Asad . 2024-12-09

MORE AT Google

Good food, excellent service, amazing atmosphere what else to say definitely will go back

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Guruvachan Singh . 2024-12-09

MORE AT Google

I can say Sofra is one of the best restaurant in London food and the service is very good. I can recommend everyone to came and enjoy in this restaurant.

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Ramziddin Vohidov . 2024-12-09

MORE AT Google

Ohh my god what a nice service and great Turkish food, sure I will come back, recommend

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Devesh Chugh . 2024-12-09

MORE AT Google

They have incredibly delicious food. I strongly recommend it. You can especially eat delicious Turkish food from Turkey.

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Erol KOÇAN . 2024-12-08

MORE AT Google

Very surprised how people can be racist in London, the Customer Service was one of the worst in my life. The server was speaking in Turkish and seems like bad words. He was through on the table. Food was cold. And he kicked and threatened us. The worst treatment you can receive as a human being I was very surprised by how people dealt with racism in London, the customer service was one of the worst I have ever seen. The waiter was speaking in Turkish and sounded bad. He was being rude at the table. Food was cold. He kicked us and threatened us.

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TURKI ALHAJERI . 2024-12-07

MORE AT Google

Türkiyede bile yiyemediğiniz lezzetli Türk yemekleri burada yiyebilirsiniz. Londra ziyaretinizde tek yemek yiyebileceğiniz yer burası. Teşekkürler SOFRA

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Erol K . 2024-12-07

MORE AT TripAdvisor

Hizmet Lezzet sunum çok çok güzeldi. Fiyat bu kaliteye lezzete göre gayet makül. Teşekkürler sofra. İlk fırsatta yine gelicez.

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Erol K . 2024-12-07

MORE AT TripAdvisor

Saw a mouse in the toilet which is right next to the kitchen. Thankfully this was before I ordered, so I decided to leave. Upon seeing the mouse, I then looked around on my way back upstairs and realised that the restaurant could do with a real deep clean. It really is quite dirty everywhere. The floors were also greasy. A shame, as I used to come here reasonable often many years ago. I hope management noticed this and does something about it, as it comes from a place of providing actionable feedback.

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Steve Myers . 2024-12-07

MORE AT Google

Very surprised how people can be racist in London, the Customer Service was one of the worst in my life. The server was speaking in Turkish and seems like bad words. He was through on the table. Food was cold. And he kicked and threatened us. The worst treatment you can receive as a human being I was very surprised by how people dealt with racism in London, the customer service was one of the worst I have ever seen. The waiter was speaking in Turkish and sounded bad. He was being rude at the table. Food was cold. He kicked us and threatened us.

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Ahmed aljaberi . 2024-12-06

MORE AT Google

Booked a birthday dinner for a friends 25th birthday - If I could give it a zero on EVERYTHING I would. Service was awful, we had to wait 40 minutes to even get drinks, and we had to go in and ask to be served! Food was another 30mins wait, and was absolutely awful undercooked (raw) steak, children’s portions for £15! And a tonic water as a mixer for £4.50. The chorizo sausage for £8.95 was 1 sausage cut into 4 pieces. We didn’t get a check back on food once. We asked to get service off the bill and waiter told us no. We all have worked in hospitality so are fairly reasonable but this was unacceptable. We asked to speak to the manager and he kept arguing and tried to get CCTV out to prove us wrong - which in fact we were right as he scrambled to try and not show us the footage. We went then pushed outside in the rain as he was embarrassed to speak in front of the restaurant. So disappointed, and we weren’t offered a solution. We turned a table away after they heard what we said and we will never be returning.

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Mia Vyner . 2024-12-06

MORE AT Google

Best food with excellent service thanks Haji 🫶

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shaikha alsuwaidi . 2024-12-03

MORE AT Google

Turkish restaurant, very good food and a wide range of options on the menu. Close to Selfridges and the famous Oxford Street. A Turkish restaurant close to Selfridge and Oxford Street. The food is very good and I recommend it

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Ebrahim Hassan . 2024-12-03

MORE AT Google

Avoid this place at all costs! I visited for breakfast, and my son ordered pancakes. What they served was shocking—a single fried flatbread with frozen raspberries on top, which they claimed were "pancakes." When I pointed out that this was nothing like pancakes, they brought out a saver pack of Nutella—clearly bought from Costco—and some cream as a fix. The entire experience was a complete disappointment.

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Haris Ahmadzai . 2024-12-01

MORE AT Google

They delivered complimentary bread and hummus which we happily tucked into. Then when we ordered, we informed the waiter that two guests had dairy allergies. He then LAUGHED and said there’s dairy in the bread you’re eating. We complained that nothing was said when it was given, and the waiter just laughed and continued to take our order. I then asked if there was any dairy in the dish I had ordered and I was reassured it was fine and contained no dairy. We then waited a long time for our food to come, in which time I noticed on the menu it said if you want a vegan dish you needed to swap the rice for chips. I realised rice was in the dish i ordered and therefore would actually contain dairy. I asked the manager and he said there’s is “a little bit of butter in the rice, only a little bit you will be fine.” I said i have an allergy and will not be fine so it needs to be swapped for chips, which was agreed. The broccoli was cold and had to wait 25 minutes to pay. We refused to pay the service charge that was automatically added to the bill, which required the manager to take our payment. When we explained our reasons for not paying the tip, the manager continued to argue with us saying “how are we supposed to know what allergies people have” - when we had literally asked and been lied to by the waiter regarding allergens. After a long and uncomfortable conversation the service charge was removed. Terrible service do not recommend, I literally had to run to boots to get medication as we had eaten dairy.

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Ellie . 2024-12-01

MORE AT TripAdvisor

We went as a family for breakfast, and it was a terrible experience. There was an incredibly unpleasant smell in the air, and the floors were filthy and greasy. As a pregnant woman, I almost slipped and fell. The female staff member, whether she was a waitress or a manager, I’m not sure, was extremely rude and impatient, offering no help whatsoever. Despite the place not being very crowded, our orders took forever to arrive. The waitstaff were rude and inattentive. I absolutely do not recommend this place—if only I had read the reviews before going, most of them are awful anyway. They lure people in with free jam and clotted cream served with stale bread. The food was carelessly prepared, stale, and tasteless. My stomach still feels upset from the experience.

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Melike Ahmadzai . 2024-12-01

MORE AT Google

We got a green salad that was very watery, lamb shish and chicken shish that is served with basmati rice with not any TASTE and one SINGLE broccoli. We waited to long to be served and we waited to long to pay our bill off £100. To expensive for the taste of the food. = 0 star

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Vilma Lala . 2024-12-01

MORE AT Google

Terrible service. Do not go here if you have any intolerances/allergies or need to be out in under 2 hours. They delivered complimentary bread and hummus which we happily tucked into. Then when we ordered, we informed the waiter that two guests had dairy allergies. He then LAUGHED and said there’s dairy in the bread you’re eating. We complained that nothing was said when it was given, and the waiter just laughed and continued to take our order. I then asked if there was any dairy in the dish I had ordered and I was reassured it was fine and contained no dairy. We then waited a long time for our food to come, in which time I noticed on the menu it said if you want a vegan dish you needed to swap the rice for chips. I realised rice was in the dish i ordered and therefore would actually contain dairy. I asked the manager and he said there’s is “a little bit of butter in the rice, only a little bit you will be fine.” I said i have an allergy and will not be fine so it needs to be swapped for chips, which was agreed. The broccoli was cold and had to wait 25 minutes to pay. We refused to pay the service charge that was automatically added to the bill, which required the manager to take our payment. When we explained our reasons for not paying the tip, the manager continued to argue with us saying “how are we supposed to know what allergies people have” - when we had literally asked and been lied to by the waiter regarding allergens. After a long and uncomfortable conversation the service charge was removed. Terrible service do not recommend, I literally had to run to boots to get medication as we had eaten dairy.

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Ellie D . 2024-12-01

MORE AT Google

Beautiful and elegant sitting..

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Maryam Abdullah . 2024-11-30

MORE AT Google

Would not recommend. Services took forever to take our order after we asked them to order. Portion sizes are non existent (very small). We ordered several dishes and their was no taste

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Bare 1-Bare . 2024-11-30

MORE AT Google

Very excellent Turkish food. The Turkish tea was really super fantastic, the Kunafah as well. They need to invest in a clean and comfortable toilets though.

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Bassam Alduhaim . 2024-11-29

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Hi lovely place to meet friends which I did great food to 🥳😋 😊

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Dee Gwyther . 2024-11-29

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The place is very nice and suitable for families, and the service is very satisfactory, especially Brother Hajji

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طيف . 2024-11-27

MORE AT Google

The food is delicious and beautiful The service is quite good We ordered Shirazi salad (the menu is not uniform in all branches) Okra white rice Green salad Vegetable grape leaves lentils It's too expensive, so it's missing a star We paid for simple things 43:50 pounds *5

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مسافر زاده الخيال . 2024-11-23

MORE AT Google

Sadly, it was one of the worst ever meals and restaurant experiences I've had in my life. On entering the restaurant, the place was very cramped and soulless. The waiting staff looked stressed out and didn't give eye contact ot even small talk. A complimentary "Turkish bread, houmous and olives" are offered on each table. Our version was a single olive, with tough, dried out Turkish bread and very thin and tasteless houmous. The menu is varied, offering Turkish, Italian, and Lebanese food, which seemed exciting. I stupidly ordered the Lamb Tagine as it was branded a "house speciality." What came through was 2 bony, gnarled fatty pieces of lamb, plonked onto a plate with rice, and a single tenderstem broccoli piece! It tasted worse than it looked, and i literally had to wolf it down as I was worried I would otherwise vomit all over myself! We literally finished our meal, waiting 15 minutes for a staff member to make eye contact and get the bill. In that time, we saw 2 tables returning their meals back to the kitchen. I wish I had read the reviews before eating here. Given the state of affairs with hospitality in these times, it breaks my heart to leave a bad review. Big changes needed to this place or a complete shutdown.

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Bobby Das . 2024-11-23

MORE AT Google

Cosy, busy, buzzing with excellent food, a mix of Mediterranean and Arabic cuisine. Top marks to the smiley beautiful waitress with amazing Wavey hair

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Tony Minides . 2024-11-23

MORE AT Google

We stopped here for lunch while visiting as we both enjoy Turkish food and plus it is halal. The humus and bread comes as an extra which is standard in a Turkish restaurant. The humus lacked in flavour. If I am honest we both felt disappointed with our meals. I ordered a steak with chips and broccoli. It came with one tiny piece of tenderstem broccoli and a bit of mustard. They brought me ketchup??? I asked for a steak sauce but the waiter said they do not do it. I would say the chefs need to work on their presentation of the food, it all looked so basic on the plate, very plain, no garnish, salad, pickles, dips as you would normally get in a Turkish restaurant. It was really busy at around 2pm but I really did not understand why? The toilets were clean but in the middle of the kitchen that looked like it has been in a war and back. Service was OK. but I do agree with others, had to repeat myself a few times so english is at a basic level. I would certainly not go back and would not recommend this place.

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Veronika Zaman . 2024-11-22

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Although I was sad that I did not meet Hüseyin Özer in person, I was very happy to get to know the place, its food and its valuable staff. Thank you Sofra Family

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Hüseyin Olgunelma . 2024-11-19

MORE AT Google

I had a friend with me disable and needed the toliet and couldn't go there's no lift and couldn't use the stairs to go down

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Billiee Mer . 2024-11-18

MORE AT Google

Atmosphere is nice and cosy. Service is okay apart from the waiter getting food and glasses without a tray. The toilets are absolutely horrific and a nightmare to use due to how dirty they are. The food is absolutely awful and horrible. The kitchen is a filthy mess and right next to the toilets as well. Never coming back! A big disappointment

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ismail . 2024-11-18

MORE AT Google

The food is less than normal and the atmosphere is noisy. The place is very small and there is a lot of noise in the place. The staff are nice but the service is very slow.

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Maysoon Alrawajeh . 2024-11-16

MORE AT Google

Taste, environment, service is very good, know that they have a financial return and they get it 😁

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Ersan Genc . 2024-11-15

MORE AT Google

Shocking experience at this place. The service was so poor, I feel like waiters had no clue what are they doing and it was their first day. We ordered 3 soups. 2 came hot, another one cold. After that ordered lahmacun and it was nowhere near how it supposed to be served. They claim to be Turkish but there’s no Turkish style or taste in it. The kitchen and the toilets are disgusting, even McDonald has cleaner toilets. Plus their toilets are almost in their kitchen. A lot of mice droppings on the floor. I was shocked! The only good thing is the location and the views outside.

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John Bunker . 2024-11-14

MORE AT Google

An excellent restaurant with delicious food, worth a try

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ابتسام علي . 2024-11-14

MORE AT Google

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