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4.0

Based on 7 opinions finded in 1 websites

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Nº 878 in 1517 in Southwark

Score
OpinionsNoteTripAdvisor74.0

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Contratamos este lugar para el primer cumpleaños de nuestra hija y fue el mejor! Todo el equipo era tan hospitalario y el servicio y la comida era de siguiente nivel! Teniendo en cuenta que es la primera vez que hacen un evento privado, ¡estamos más que impresionados! Gracias.

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Freddy B . 2024-12-18

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Probamos Soderberg por primera vez esta semana. Buen café y servicio amable Los huevos revueltos y la tortilla en tostadas de masa madre eran excelentes Un bonito restaurante limpio para el desayuno o el almuerzo con un toque escandinavo

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KRH . 2024-11-01

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Absolutamente fenomenal La comida era excelente. El personal era increíblemente amable y servicial. Ambiente limpio y acogedor 😁 Dante era genial x

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Pamela M . 2024-09-15

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Had been here once before and decided to take the family. It was a poor experience in the main. Service was poor as our items were forgotten about. Chai Latte was reordered as not hot and substitute not much better. Was clear is was not had but server did not ask why. Cinnamon bun had way too much cinnamon. Baby-chino was served cold. Only good thing was chocolate brownie slice

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log-5051 . 2024-04-02

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Great atmosphere, great food, and great staff. I will definitely go again. My favorite cafe was closed, so I came here instead. What a happy chance, as I can see why it is so popular. I will definitely be going back!

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Rory . 2023-12-30

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Dear East Dulwich Establishment Management, I am writing to express my recurring dissatisfaction with my experiences over the past four weekends at your establishment. I wish to emphasise that on each occasion, I ordered the same menu items without any changes: Eggs on Sourdough Toast 12.50 Portobello mushrooms, baby spinach with basil & walnut pesto. I chose not to voice my concerns on the first three occasions, given my genuine appreciation for your cuisine. However, after encountering similar issues for the fourth consecutive time, I feel compelled to draw attention to what appears to be a managerial oversight in the operation. During my latest visit, I waited over an hour for my dishes. Besides the extended wait, I faced challenges with the orders. The Black Americano took more than 15 minutes, and the Cinnamon bun, with a 15-minute wait, was charged despite being promised as a courtesy for the delay. Furthermore, of the two Eggs on Sourdough Toast orders, one came without the walnut pesto, and the other was missing entirely. Despite my request for rectification, the delay was exceedingly long and not prioritised. My partner also encountered problems with his orders, which were delivered in a random manner. When dining at a restaurant or café, the expectation is for patrons to receive their dishes simultaneously. The lack of coordination and communication among the staff is evident. Observing the kitchen, I noticed that the service team seems hesitant to return orders to the chef, and, in turn, dishes requiring corrections are not given priority. After such a lengthy wait, upon requesting the cancellation of my dishes at the counter, I was met with the response, "It's all good" — ironically. Clearly, it is not. I was also informed of a manager's absence, prompting me to reflect on previous visits when, despite one being present, the issues remained the same. I stress the need for further training and integration among the kitchen, management, and floor staff. This is not merely a complaint but a request from a customer seeking a pleasant experience, as I've previously enjoyed at other establishments in your chain. I conclude by asking: why, when ordering the same items, has the experience been so poor? This serves as a point of attention for both the company and its management. Regards, Cristiano Lombardi

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Cristiano Lombardi . 2023-10-28

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This place was small on the outside and spacious in quite narrow confines once inside. Chairs looked uncomfortable, 'rustic' and a bit low down, but really not the case. They were comfy and supportive. There was free tap water provided, and noted someone brought their pug in and that was provided with water, which was kind. Young staff were very welcoming. A bit daunting at first because it was a quiet Sunday afternoon with hardly any customers but over 3 staff, but they were lovely and informative. Toilets were fine. Everywhere was clean. Overall, a nice little find.

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Pretty . 2023-10-23

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