Smoky Boys St. Albans in St Albans

Placed my order at 9.30 didn’t get my food till 10.45 it took almost an hour before even preparing my food, very disappointed

Bad experience, cold, food is not good at all, service is worse than the food. Over charged. Never again. Waste of money

Ordered from Uber Eats and realized too late that I had messed up the order, and couldn’t cancel through the App. Called them and they were very friendly and accommodating on the phone, and made good on the offer. When the food arrived we were pleasantly surprised - the burgers were meaty, flavorful and cooked to perfection, the fries seasoned well and the lemon pepper wings were delicious. I’m so glad I called and didn’t cancel! Great food, excellent customer service.

Prawns overcooked burger dry very disappointed had high hopes. Spent £37 have the food had to be thrown away. We to complain all I got was sorry. Definitely won't coming back.

Beautiful interior with a lovely atmosphere and fantastic customer service from the staff

Pulled over to grab some food during s long journey. Ordered the Korean BBQ Brisket Burger. Wow! It was incredible. Super soft brioche bun, generous filling, drink and fries for £9.95 and the lad behind the counter gave me cheese and a dip for no extra charge. Great customer service, super polite and attentive without being too full on. Just wish I didn't live two and half hours away otherwise I'd he a regular!

Always able to rely on this place. Chips are never hot though. Milkshakes are very well wrapped to prevent spillages. The halloumi wrap is always my go to, would definitely recommend

Normally very good, but tonight late and cold. Very disappointing

Excellent dinner and quality food that tasted incredible

Too much money for what you get

Food was cold. The driver was on the wrong road for 10 minutes then decided to call me and He was very rude. I would never use this service again. The tracking was off time. The food bag was not even closed. I won’t even be eating this. Ridiculous service all round

I ordered the smoky turkey bacon burger 10/10 so good cooked to perfection, chips nice and crispy not oily. Yes it’s expensive but it’s worth it.

Perfect place and friendly people.

The guys working there were friendly and helpful. The burgers were very tasty, freshly cooked and hot. The skin on fries were perfect. Will definitely be going again. Thanks Boys

Great options and service, food was lovely

Worst shake I have ever tasted. Chips were cold. Dissapointed :(

Located little far of town but foods is halal and good service is extraordinary i recommend come to st albans town or on another Branch.

Extremely small portions. Meat not fresh. Meat is burnt. Oil used for fries is rancid.

Bad experience, after a long wait the delivery guy delivered our food to a different house.

the best BBQ ive had outside the USA.10/10

We are regulars here , the food is amazing .

The top dog I ordered came with ketchup and mustard even though I didn't order them, so my son didn't touch it, and couldn't even get a refund for it. The cheeseburger came with pickles even though it wasn't in the ingredients, and it left pickle taste even after removing them. Won't order again.

I ordered BBQ ribs along with some other bits. Got home looking forward to the ribs. They were completely burnt. I phones up to complain, they didn’t have anyone who could deliver some fresh ribs. I had to go back to get a refund as they couldn’t do anything over the phone. They had the nerve to try and deduct some of the money for the coleslaw which I didn’t eat. Reluctantly they gave me a full refund. The service was appalling, no idea of customer service or how to appease a dissatisfied customer. Needless to say, I won’t be going back there again.

Friendly Staff. Especially Imran , who is always welcoming.

Very delicious burgers. Best in town

Went for a night out with my family and was very impressed, the food was immaculate and the service was amazing, defo recommend.

Food was tasty my friend got a wrap and it was cold. I got jerk brisket burger was nice. Portions could if been bigger. There sauces were good.

I’m not going to eat cold food, joke order for 6.30 pm delivered at 7.30 cold 🥶 normally great food from Smokey boys . They have just lost a customer ☹️

Food was really bad - no idea what they did to the burgers. Took a bite and threw away the entire order in the bin. Avoid if you can.

Chicken tenders overcooked crispy and dry Chicken wings were good and so were the fries. Bbq cheeseburger was not good Smoky bacon burger was ok.

Only gave 4 stars because that smoked chilli was way hotter than I expected and I was unable to eat the burger, I've also noticed there's no option to not have the chilli sauce.

Good lunchtime deal for. £9.95. Food was freshly cooked and piping hot. Plenty of fries and good size burgers. Delicious

Our last meal here was delicious, however our wraps arrived cold (although chips were luke warm) which was so disappointing, considering we live a 5 minute drive away. Flavours were still great, so I’m holding out for a better experience next time!

Great burgers, milkshake and Oreo cheesecake. Great for a treat every once in a while.

I ordered two Smokey Chick burgers on buy one get one free offer on Uber Eats, skin-on fries and sweet potato fries. The standard price for burgers is £10 on its own and I can tell you it’s not worth it. They were burnt and dry with no mayo or any sauce at all. They are stingy with sauces, literally not a single sauce tub. Also, they didn’t have fully loaded fries on the menu which says it all. Thankfully this is the first and last time I order from them as I have no intention of returning to St Albans. More like Burnt Boys.

Loved the food, the halloumi wrap was so full defo worth the money. Delivery was just under an hour and was 5 mins off being late. The delivery time also kept changing but I would have to say I would definitely order it again and just expect a long delivery time (I live like 10mins away from where they are based)

Horribke thin qnd hard as a rock "southern chicken" burger. Not again.

Great burger, great wraps…. Very tasty dinner! 1st time ordering from here but if everything stays the same, will not be the last! Hats off to the chef tonight!

Great flavour hit both chicken burgers over cooked and burnt around the edges.

Delivery driver does not read instructions

Ordered via uber without a discount and I'm very disappointed. My first and last time to order! They call it Fries but I call it dries they are refried for sure no taste and such a small portion! Mac n cheese was disliked tasted like it was from a tin. Burger was OK and the wings were nice jerk flavour. Wrap had barely any chicken and the steak n chips that cost £18 almost was so small. Almost £40 waste of money! People don't mind spending money for quality this has non

ABSOLUTE attention to detail in every way!!! The guys clearly know exactly what they are doing! Tantalizingly delicious doesn’t seem to describe the quality of meat to the pairing of condiments… Perfection! And the chips are insane as well!!! Top notch

Most succulent chicken !!, whatever the flavor it's a wonderful eat. Great sweet potato fries !! The food never misses and is on point every time. And the best atmosphere every time I go weather eating in or taking out. This is a must go for great feel good food !!

Burger was mid at best. Cold when it got here and idk what kinda sauce they put on it but that sh* was nasty. forgot my straw for my milkshake too….kmt

Ordered at 7pm with an estimated delivery time of 7:30. Contacted them at 8pm asking where the order was to be told that the food is ready but we need to collect it as they don’t have a driver to deliver. Food was stone cold by the time we got to eat it

Don’t order the hot dogs. VERY overcooked, shriveled, hard, dry. Based on our experience plus other reviews, it seems like they don’t understand how to cook hot dogs. Waste of money and the walk to and from. :-( Chili was sort of flavorless. Chips and buns were good, so that’s about it.

Banging food filling and tasty 10/10

Need to step back up to how it was before. Used to be great. Now feels lazy and unkept. Food didn't taste good.

Ordered a selection of burgers and they were cooked to perfection, really juicy, moist and the flavours left my taste buds dancing. Well done guys amused bouches had by all.

Overall 2* the food came quickly and looked good. We ordered 2 hotdogs and a portion of Mac n cheese. I have never been so disappointed! The sausage was dry as the desert 🏜️, thank goodness for the cheap ketchup or I wouldn’t have been able to swallow it. (I love cheap ketchup fyi so not a complaint on that side of things) The Mac was bland and not cheesy at all. Overall quick delivery but tasted so poor! Really disappointed I hope your burgers are better than your hotdogs

Flavours from the burger was incredible the chicken shots were delicious but the chips was some of the crispiest and crunchiest with the most fluffy insides I’ve ever had 9.5/10 is my honest review on this place. Highly recommend!

Absolutely the best burger place, it's not dry at all and great flavours and generous size, fries are good and is all round my favourite.

Absolute delight to visit this quite joint and enjoy one of the best grilled chicken in a long long time. Will surely visit again. The staff was friendly and serviced with a smile.

Food was cold and dry not happy with any of it wont be ordering again.

Food was nice enough however the portion size of the sides is woeful for the price you pay.

I ordered a steak and burgers, the service was crazy slow. Defo not fast food joint. Steak was so hard and dry. Burger went cold The staff are odd except one person who actually made effort and took our order. However overall disappointed The way the food was served was awful, who can eat steak with wooden knife n fork?

This is mine and my partner’s favourite place to order from! Although it is on the pricier end, the quality and quantity of food is always good. When JustEat didn’t send a driver for one of our deliveries and subsequently cancelled our order, Smoky Boys were great and offered to re-make the order so we could collect it. Would definitely recommend.

The mac and cheese wasn’t cheesy at all and it was just like bland flour. It cold and horrible taste It gave the option to have a well done burger but both were same? I did not want well done for one and it was well done.

Absolutely delicious 😋 Love their burgers and milkshakes. Not the cheapest but you know, quality over quantity 👌

Called to ask why my order had been cancelled after placing the order (could have ordered elsewhere in this time!) only for them to say they don't know and no solution offered… I had to call Deliveroo instead.

Not sure why but they served the burger bun as a normal bun not a brioche bun. Not sure why this change was made but disappointing

Ordered for a certain time still 30 mins late. Chips and chicken cold - so I had to microwave it. Burger was ‘warm’ so I microbes that too. Burger bun was not the same from the picture and the food was very small portions for the price. Will not be ordering from it again. Should’ve just gone out and went to a restaurant Burger sauce was nice

Tasty burger, chips were semi cold, cherry coke was solid, however disappointed that they offered mayo + ketchup instead of mayo + chilli, had to pay the extra 50p to get my chilli, impressed but not impressed

Food 10/10 as always! Best nachos I’ve ever had and the chicken wings are second to none 👌

Fried chicken burger completely non edible. Half the food was ok. 90 minute delivery. Deliveroo didn’t deal with my complaint. Complained to Smoky Boys direct. They ignored my views. Will not eat here again!!!

Very bad small portion for £18 I ordered steak and chips they were small

If you haven’t eaten here you need to amazing staff friendly service and quality food when ever we eat here never disappointed good job boys 👍

One of my new favourite takeaways, friendly staff made me feel welcome. Love the chicken and sauces and the 2 for £22 steak and chips was great. Going to try the burgers next. Decent food at decent (at least for st albans prices).

Usually do a good burger. On its day can be better than 5 guys. A bit pricey though.

Great burgers as always however today the budget was over cooked (should be pink in the middle - maybe add to the menu options?)

Terrible customer service, order was completely wrong and offered no solution at all nor any sympathy. You have lost 3 loyal customers.

My food states it was delivered however nothing actually arrived and no one called me.

Such a good food - Cajun fries are incredible. Service is really good and staff are so friendly - always let you know about deals etc.

Hit and miss, my partner loved her burger, was delicious and warm, mine however was bland, cold and the mac and cheese was clearly microwaved, not what I expected for the price.

Hit and miss, my partner loved her burger, was delicious and warm, mine however was bland, cold and the mac and cheese was clearly microwaved, not what I expected for the high price, I’d image it’s lovely if you eat in however

Great burger and order was correct with no cheese. Good portion on wings and sides. However wings didn’t have great depth of flavour. Would order again!

Wasnt restaurants fault but food arrived cold

Food and service were great as always. Delivery was slightly late but to give them credit, they did provide an update informing me of the situation. And it was only 10-15 minutes late- sometimes delays are unavoidable.

Great food. Halal options available.

Boyfriend and I have been searching for somewhere to have a “proper burger”, Smoky Boys certainly delivered! Ordered the Smoky Bacon, the Southern Fried, skin-on fries and a side of buffalo strips. The order arrived within 15mins, fries had travelled well and were still hot and crispy, burgers were hot and not sweaty, both of us enjoyed the food a lot, very satisfied. Only qualm was that the Smoky Bacon had some mayo in (Smoky Boys Sauce?) and would have been removed if known. Overall, highly recommend!

Amazing food great quality meat and very good portions, delivery lady was polite

Very nice beef/halloumi burgers

Wet happy with service, perfect food. Highly recommended.

Tasty food, blue light card discount. A little expensive as burgers don’t include chips.

I am a local, and Smoky Boys always come up with the goods in terms of good meals. The staff are friendly as well as providing tasty food. I am local and we have always good banter. Bravo.

Always fantastic food - multiple choices and burgers are the best!

Always stunning food, gluten free options, tasty great portions and burgers and lovely delivery man.

Hands down one of the best burgers I have had. I am gluten free and the gluten free burger was like having a normal burger again. The food came piping hot which is very rare these days. There was so much flavour and very good presentation. I will defiantly be ordering from here again.

Ordered a couple of chicken burgers and fries from Smoky Boys and they were delicious. Also, their banana milkshake and banofee pie were lovely too. Would definitely order again.

The best burgers ever from the best guys. They do gluten free burgers which is ahuge plus. Highly recommended :)

Couldn’t enjoy my food tasted stale.

Superb as always- I’d highly recommend 10/10.

We’ve loved every order we have is from Smoky Boys, and as one of us is gluten free this is a rarity!!

Burger was well done not medium Bottom bun on both burgers were very hard 2 out of 4 pieces of chicken were inedible Last time I’ll order from there

Food was amazing!! Hot and tasty!

About food quality I am absolutely happy. But delivery was terrible because time of delivery in app was written as 25-45minutes, but when I made order I saw different timing which was from 45m till 1h15m. And of course delivery came as late as possible. Not good feelings about it.

Really good food but frighteningly expensive for what it was. 2 burgers, 4 wings, 2 chips and 2 drinks was over £30. If it was a bit cheaper I would go there regularly as it was very nice, but thats a lot of money for what is a burger and chips meal. Nice food, but far too expensive. Also, staff were constantly vaping outside, which isn't something you want to see really.

Best burgers in this area! My go to place

Still my favourite place on just eat. We have been loyal to Smokey boys ever since we stumbled upon them in lockdown! So delicious, great prices, love the number of starters/nibbles they offer, burgers are never soggy when they arrived…. I will keep shouting their praises for a long time. Thanks team for another great dinner!

Excellent food and delivery as always