Smokin Griddle Cardiff in Cardiff

OMG! It's been 2 weeks since I had the PB&J Burger from the Smokin' Griddle van at Bute Park Light Trail but I'm still dreaming about it! 🤤🤤 I'm pretty sure I'll be adding Peanut Butter to all my burgers forever more! Guys your friendly chatter was awesome and the burger and fries just divine - no idea what the seasoning was on those fries but day gud bro! Ver gud! 👌👌

This is an excellent eating place for a treat night out. On a vibrant and well loved shopping street in the Canton area, city centre end of Cowbridge Road. Food is laid out nicely on a tray. And each component separate, this is amazing for anyone who is neurodivergent, who has sensory needs, who may struggle with food touching. Problem solved here. Friendly and approachable staff. Went the extra mile to offer me a new sauce :) Nice decoration throughout the building. No need to book. Come on in. Pick up a menu and away you go. I give this eating place a glowing 5 out of 5, and if it was out of 10, would be 10 out of 10. Some of my favourites are onion rings and the special combination of the burger. The burger was pleasant and had a nice texture with all of the different ingredients. It also stayed together intact - always a win. Thank you to everyone here for making my Monday night wind down a good experience. See you soon. From Joanna J xx

Waitress was lovely very informative but the Spicy Smash burger left me disappointed no spice at all ordered a pot of cheese sauce it had no flavour not even cheese flavour 🤦‍♀️🤣 consistency was runny bit like water not a sauce consistency was absolutely devastated 🤦‍♀️ partners burger was a ranch burger he liked his and his dirty fries... Was very expensive considering what was ordered for 2 burgers 1 normal fries that came free with smash burger and 1 dirty fries which you have to pay for anything that goes on them so £4 fries £4 pulled pork £2 cheese etc you see where I'm going with this one and the "cheese dipping sauce" £5.50 I say that lightly as it actually tasted like nothing and was runny like water ... other smash burger places do boxes filled with mozzarella sticks burgers chicken tenders mac and cheese and dirty fries for £20/£25. Regardless except the cheese sauce there wasn't alot to complain about realistically even though my burger was supposed to be spicy and wasn't it was still nice just not what I was expecting I'm just a spice snob I was expecting some kick .

Really delicious burgers. Would highly recommend!

Burgers are quite tasty. The guy wasn't that friendly though.

A proper hiden gem. The food is outstanding the price is amazing and the staff are super friendly. My favourite food spot in Cardiff the burgers are out of this world

Ordered off Uber eats and my burger bun was not even soggy it was straight up soaking so i couldn’t eat it properly without it falling apart. The vanilla milkshake had no flavour at all like it tasted like they forgot to add the flavouring completely and I found a brown hair in my milkshake - I have blonde hair. I ordered smokin griddle 2 years ago and the food was amazing it just seems like it’s gone downhill and for how expensive is it, it’s just not worth the money. Although the last time I ordered something they forgot my drink and were quite rude by telling me there was nothing they could do but I took it with a pinch of salt because I enjoyed the food. I’ve seen they’re now a chain restaurant id say that explains maybe why they’ve gone downhill as their focus is not on the quality of food but the money made to the company:/

Cool spot, big portions, dope service 🙌

Very fast and friendly service. Really nice burger with crispy bacon and lovely seasoned fries. Would recommend.

Really good food, welcoming and kind staff, nice little spot with a lovely beer garden out back

Great food, great people! Teisha and Aaron were very welcoming and couldn’t have done more for me! The food was delicious especially the desert 😜 will definitely be back

Great milkshakes and waffles prepared and served by staff member Akhil . Excellent service and exceptional hospitality .

Absolutely loved the food and service here and hope they open a restaurant in Colchester, Essex 😍

Great service from top lads, food delicious and served super fast. Definitely head here again when I’m in Cardiff

Foods top notch and great service

Food is absolutely incredible, staff are always friendly and professional and always a quick delivery, highly recommend this place!

The food was amazing. The portion sizes were perfect for the price and the flavour of the signature burger was satisfying. Aaron was a great host and the staff let us stay over the closing hours for dessert!

Aaron was a lovely host and ensured that we were good by checking on us periodically. BIG UP AARON

Tasty food, no frozen fried nonsense. Properly cooked food!

Loving the deco in the shop 🙌 the guys that served me and my son was fabulous.. and the food was absolutely stunning we had the chicken burger meals. Chicken was crispy and cooked perfect 🤤 huge amount of chips they were lush😄 thank you shall be back soon 😁

amazing service absolutely stunning food looks just like the photos and super clean and very aesthetic will definitely visit again

We visited Smokin’ Griddle Cardiff, and was welcomed by Aaron who gave us 10/10 service. The smash burgers were delicious and the waffle for dessert was amazing! We will most definitely be returning!

Enjoyed my food and great service from Arron. Thank you, will definitely be back!

Banging food chef even gave us a huge box of extra fries for free. 10/10 get yourself down there!

Lovely food the boys smashed it and gave us extra fries !!! Carwyn was a sound lad also

Worth the money, great food and service. The burger was the best part, also tried some chicken strips. Chocolate milkshake great too. 🍔 I don't usually go for beef/ham burgers but it was 10/10

Amazing atmosphere, Aaron looked after us as best he could. Food 10/10!

Really good burgers and great all round atmosphere. I was served by Aaron who really went the extra mile. Will be back again soon!

Came in for a quick bite with some friends , nice vibe to the place greeted by the staff and he explained he was the only one in so the service would be as fast as he could , he explained the menu and took our order after serving our drinks he started cooking our food and it came out promptly. I can highly recommend the milkshakes and the comeback sauce is top notch with a nice little kick! The burgers were delicious I had the classic and the ranch burgers which reminded me of Wendy’s burgers back in the states . Overall great experience and would recommend

"Amazing spicy burger! Perfect heat and flavor. Highly recommend!"

I complained to George about cold food, late food, missing food and a burger that fell apart ….. he said he’d sort it out Months later no reply I got him up and he send me a torrent of abuse… Just found the records guys…. Griddle buy in the cheapest beef, buns, sauces, frozen fries, frozen moz sticks, frozen tenders, and all their sauces….. and to boot George is a super rude unhelpful owner…. Can’t take criticism ……tried kicking back off at me? Your store is empty cuz you sell utter boof , can’t handle the truth…. Up your game…. Uour in csrdiff now ….. not romforkm, we have standards here. Hence why no one eats this garbage! Order times take ages, buns fall apart and George is a jumper up owner who thinks he does no wrong…. Come talk to my face - I’ll tell you straight up you Rude, clueless joker Go back to romfirkmn Swansea where there is no standards ….. Cardiff doesn’t want or need you trading, here , hence your empty shop you jumped up posh guy,,,,, chicken strips popup = hurrendous too …. No wants that…. Check out some real fried chicken in the area…. Clearly not done ur research 🤦‍♂️ utter joker…. Worst customer service and food in wales

I've had a few deliveries from here and they have always been really quick to arrive and the food has been consistently delicious. It's expensive for a burger, but well worth it in my opinion. A really good service. Even when I've ordered for delivery near their closing time.

Absolutely delicious food matched with amazing service - what more could you possibly want? Presentation: 100% Portion size: 100% Taste: 100% Satisfaction: 100% Fabulous company serving fabulously tasty culinary delights! We will be back!

Ordered food via UberEats and I will never order again. I ordered a plain cheese burger, I bit into it and it tastes gone off, it literally made me gag when I bit in to it. The other food wasn't great either, the bacon on the mac and cheese was black and rock hard. The garlic mayo tasted sour and off too. Never again, turning my stomach thinking about it

Amazing food, great quality and brilliant people all round!

Take your money elsewhere! Just over £30 for one meal to arrive stone cold, chicken burger over cooked and burnt bacon, received the wrong item which I paid extra for. Don’t even bother ordering a dessert waffle can’t even get a dessert right! was like it had been microwaved for 10 mins rock solid not even edible. Won’t be returning.

Visited for the first time today the service was fantastic the new chef done the company proud cooked amazing food and will deffo b back ...10/10 top munch😋

Would like to say how professional and helpful Aaron was tonight, he is an absolute credit to the company will definitely be back again! Thank you Aaron

Just ordered through ubereats never really have a major problem ordered the duo xl there was hair in the milkshake only seen because straw was to big to fit in the hole so took the lid off then another one in the chips 🤮 I feel sick to my stomach don’t order from here

Great food,great portion sizes,great staff very accommodating.

We popped in last week to takeaway, for seven people, burgers and fries each plus lots of fries. They were so busy with orders that they had to pause their online orders but we still weren’t waiting long. The man on the desk (didn’t get his name but long hair, very friendly) was really helpful and explained options and portion sizes etc. By the time we got home the food was still hot enough and everyone said how amazing it all was. Yes, it’s a “pricey” option when you compare to giant pizza deals from the likes of Rocket Joes, but you get what you pay for. Cannot fault the service, the people or the food. We didn’t realise you could eat-in so next time, that’s what we will do. Enjoy :)

Ordered through UberEats and had the Duo XL meal deal for two. Both burgers were awful, dry, tasteless and over cooked. I had the Black and Blue burger, and I’m not even sure if the blue cheese was on it, but if it was I couldn’t taste it. Chicken and chips were average at best but needed reheating in the microwave. £43 in total too which is not cheap.

The food is quite nice, however the prices are too expensive for what you get. £11 for a small burger with no salad on it. Milkshake was decent, however again small for £5.50

Burger was nice, the toppings in the dirty fries were good too but the fries were half cooked ended up throwing them out.

Really tasty burger but very small for £10, compared to others offering gourmet burgers. Dirty fries highly recommend.

Amazing little find in Pontcanna. Aaron was really friendly and gave us a few freebies. Nice relaxed atmosphere and great burgers.

Sadly my last visit, i drive quite a while to pick up a takeout and it’s been awhile since my last one. It wasn’t until i was half way home did i notice that the burger I ordered wasn’t the burger I got! The mass of chips were just sodden with sauce and the what use to be amazing Dunkin’ sauce well now you could grout your tiles with. In the beginning when it opened it was delicious but each time i visit it hasnt been that good so this evening is defo my last time. Shame really but to spend £30 for burger and chips it really should be good quality food.

Stopped here by chance and it is now my go to place. The people there are so friendly and welcoming and I’ve never had food like it before. Everything was perfect I would recommend to anyone!!

The best burgers in Cardiff without exception. Please make sure you visit this little gem of place, I promise you will not be disappointed. Support this independent restaurant. Every time I come to Cardiff!

Incredible food and brilliant service. 100% suggest coming here

Was an amazing dinning experience overall. The staff were teriffic and really seemed to care about us enjoying our meals. The food came prompt and was perfectly cooked. The staff made sure to check on us throughout the evening to make sure we were all ok. Would definitely recommend as a place to go with friends and family we will 100% be going back.

Been here a few times always impressed with the standard of food and service! Never been dissatisfied always top notch would highly recommend! The staff are very polite and friendly always welcoming very impressed guys be back again soon 👍🏼

Food was really good milkshakes where top notch and the interior was really cute with a hidden garden out the back, would highly recommend, Black and blue burger is stunning

This place has a 2 star hygiene rsting ut displays a 4 in the window for a start, i feel sick. Food was absolutely horrid. My burger was pink inside which means it had been cooked a while ago and was left in what I assume to be gravy.. workers in the building were lovely, the owner on the other hand. Smelt like grease and spoke like grease too. 100% slimeball. Will not be returning, will be reporting to EHO and will be letting everyone know about this dump.. ps sort out the rats roaming around the back you dirty owner

Food is amazing Aron the manager is such a gent he always sorts a problem I had a mistake on my milkshakes before and he personally went out of his way to make me and my partner happy lovely guy couldn't please him enough honestly best place to order from everyone moans about the price but you pay for what you eat you pay the bucks for the luxury eating experience people hit them up #smokin griddle cardiff

Always top service food is 10 out 10

Nothing bad to say, very hospitable, food was perfect.

Signature burger and the buffalo wings are decent. Staff very friendly too

Went this evening for my first time after hearing amazing review, which did not disappoint! Staff are absolutely amazing, accommodating and go above and beyond and the FOOOOOD you will not be disappointed! Will be back

Are u joking guys ????? I just received my order from Uber Eats and some items was missing when I tried to get a refund they were not able to help … I did receive my refund money but 4 pence for each milkshake Do not go for any deals Such a amazing brain Well done NEVER

Brought my son for his birthday with family. Stunning food! One of the best burgers I’ve ever had and the shakes were to die for, especially the vanilla with biscoff! Will definitely be returning!

Place has gone down hill massively, portion sizes and product quality has gone terrible, and the service is non-existent. I used to recommend this place to friends and family as this place was top tier, won’t be doing that anymore after this experience. basically paid £21.25 for a small milkshake and half a patty in a bun and some chicken nuggets.

£22 for burger chips and 6 chicken strippers which were like chicken bites..food was nice and it was at temperature but the size of burger was like a tablet and the strippers haha what a joke #Happy #meal portions..

Burgers were small but ok nothing special,chips ok milkshakes was really nice but £5.50 for a small glass was extremely overpriced,service was quick and polite,no lock on the toilet door would I go back….nope

Amazing food, lovely to support another local business

Absolutely shocking, the burger was freezing cold and the milkshake didn’t even show up! I highly recommend avoiding this place

Tiny portions not woth the money

Went on the weekend amazing burgers and amazing service super friendly and told us about money off our first order. Everyone needs to try a Smoking burger 🍔 😋

Ordered for the first time, upon delivery of my food milkshake was not delivered. Contacted the restaurant instead of dealing with their error they started playing the blame game it’s Ubers fault apparently. Be sure to check before u order from this place. I will not be ordering from again.

Ordered off uber eats. Burger small and over cooked, didnt include ordered sauce, Mozzarella sticks hard. Plain waffle supplied. Disappointing.

Waited 3 hours for our food. We were lied too on several occasions over the phone saying the food was on its way. After the sixth phone call we made to politely ask for an update, we were then told it wasnt even in the kitchen yet! We then got hung up on. We had no choice but to go and collect our food and then had to wait another 15 minutes. Terrible, especially considering we were loyal customers but we will never be returning! I appreciate it can be busy but to be told the order was on its way so many times, to then be hung up on and not even have an apology!

3 hours I am currently waiting for my food. For the restaurant to blame uber for not picking up the order. I spoke with a young male who expressed they were extremely understaffed which I can fully appreciate. However I have been lied too about what the eta is multiple times and was very unapologetic. I have eaten here before and the food is beautiful but this experience has really put me off purely by how it was handled. I asked to speak to a manager but was informed that there was not one present. They have not offered me any confidence in me actually getting my food that I was looking forward too. In future if there is a unforseen circumstance such as understaffing, please can you communicate with your customer that there will be a delay. 0/10 Service

Every time I order my food it's late every single time whether its a weekday or weekend. Waited nearly 2 hours from the time I placed my order. Ridiculous considering how expensive it is. I could have driven to Tesco got the ingredients for half the price and stil cooked it quicker than the amount of time I've been waiting. In the end I had to go down an collect my order 2.5 hours after ordering after being lied too numerous times about my order being on its way. Never again

Best burgers around, nothing beats there cheese burgers & fries (fries are large portions as well) 10/10 🙌🏽

I'm sorry I didn't get the names of the lads who were working on Monday evening. You were all awesome! Just a genuine and nice vibe about the place. We came in as a treat for my kid sister who was starting college. My loaded fries were top notch and I would say they are the best I've ever had. Can't wait to come back!

We have been wanting to come here for so long after having one of their burgers a couple of years ago at the Merthyr Mawr food festival. The burgers were unfortunately not as good as we remembered. The burger was slightly small for the bun and there wasn't that really juicy beefy flavour we were blown away by previously. The blue cheese burger hardly had any blue cheese sauce on it. The burgers overall didn't really stand out from a lot of the other burger places in South Wales. The Mac and cheese was a simple pasta in cheese sauce, it was enjoyable but not amazing. I was expecting something a bit more complex with seasoning, maybe a crumb top and baked in the oven. The milkshakes were the star of the show. We got one chocolate and one banana, both with lotus biscoff. They were divine! I would definitely return just for a milkshake! Overall, a solid meal. It didn't meet up to our expectations but we still polished off the lot.

I’ve eaten here in the store and take away and had deliveries and it never changes It’s always awesome thanks for your great burgers and fries

Food is delicious! Probably the best burger I have ever eaten, the Black and Blue: mushroom, bacon, onion and blue cheese sauce. The milkshakes are tasty: we had biscoff and strawberry. Nice atmosphere, clean tables, staff are polite.

Food is very very good. We decided to dine in as this was our first time. The only thing we could say we were disapointed with is that every single garden table apart from one was still dirty from previous customers. So we had to sit where we could but apart from that its all good and we will come back again

Had the signature burger with a side of Southern Fried Chicken strips. Excellent service and the food was delicious and reasonably priced for the quality. The burger market has been a bit oversaturated lately with big chains and lots of low quality places trying to make a quick buck. This place is not one of those, they put genuine care into their food. Its great to find a good independent place again.

Great little place to have a burger. The guy cooking was very helpfull and even made us garlic sauce on request. Well 100% go back next time in the area.

Visited Smoking Griddle in Cardiff and was served by Aaron, service was amazing , very helpful when we ordered out meals. Food was amazing and milkshakes were stunning! 10/10 can’t wait to visit again!

aaron the waiter was brillsint in customer services and the efficiency on the place was outstanding will definitely be attending again

Always top food here. Love all of the burgers.

Always running out of items. Food is dry and cold. Not worth the high prices.

Pre-Wales football eatery. Burgers are immense. Usually a good atmosphere before the game.

Stunning, mouthwatering food everytime. I can't recommend this place enough. My favourite burger is the double ranch with homemade pulled pork spilling out side by side with perfectly seasoned chips and the milkshake is the cherry on top, a genius combination. See you again very soon.

The sauces were weak, the checken's spices were not special and it was expensive if we compare it with the size.

Ordered on Uber Eats - Mozzarella sticks were stiff like rubber and Onion Rings were mainly batter. Chips were the best part well seasoned and generous portions - however burger buns were wet and had turned mush leaving them inedible, luckily had spare buns at home to use instead! Ordered the Ranch and the Veggie burger. Milkshakes were good.

Having lost interest in burger restaurants like GBK and five guys, it’s great to find a place like Smokin Griddle. This place is amazing. The classic burger and chips with dipping cheese was a must. The taste was divine and the fries are the best I’ve eaten in some time. Certainly the best night out I’ve had in some time and will be returning next time I’m in Cardiff.

Would leave no stars if possible. Ordered on Wednesday night and since then have been stricken with food poisoning, I believe it was the bbq pork sfc so if you do still order then avoid this at all costs.

Went there with some mates for a meal on my birthday and one of the lovely staff members ran out of the shop came back with something, disappeared into the back and came out with a chocolate covered waffle with candles on it. Thought that was so sweet. Food was lovely too! Great place

Lovely staff, nice burgers and the cheese dipping sauce is phenomenal, great portion of chips, a little expensive but worth it if you love burgers, parking is easy (behind building) and very easy to get too if you can drive, would recommend.

Waited 2 hours for delivery. Item missing and food wet from the duration it had been sat in bag. Very disappointed.

Lovely burger, amazing chips, will be ordering again

Amazing customer service from Aaron, stunning food. Never fails to disappoint! Our favourite place for a burger!

Great experience incredible quality food, Aron who served us was very helpful with his suggestions, all in all lovely experience will definitely be eating there again soon

I went here the other day after work for some food and it was one of the best burgers I’ve had in awhile, one the staff wins super friendly and made me feel welcome, he had dreads and made sure I was happy. Would recommend too anyone to dine in

It is a nice place and the hamburger is very good, I really liked it.(es un sitio bonito sitio y la hamburguesa muy buena , me gusto mucho.)

Amazing services and the food was Sooo Good 😁