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3.5

Based on 53 opinions finded in 1 websites

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Nº 130 in 230 in Slough

Nº 2 of 4 Brasserie in Slough

CUSTOMERS TALK ABOUT DISHES WITH..chickensteakladylamb
Score
OpinionsNoteTripAdvisor533.5

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Hi have been here a few times. The food is good and the owner a treat very friendly. Recommend this place .

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ruth s . 2019-05-07

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Takeaway and order online. If you enjoy bbq’d chicken this is a most definite good option. Great staff, superb delicious chicken with as hot a flavour as you enjoy. Highly recommended.

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fraser f . 2018-10-25

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Me fui por mi cuenta después de trabajar cogí una hamburguesa de carne con patatas fritas (como siempre) era precioso, como siempre. El personal es acogedor y amable y el propietario es genial me encantaría ver personas agarrando su carne de hamburguesa quien no está perdiendo! ! ! ! !

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ExpensiveTaste257 . 2017-04-17

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Mi lugar favorito en slough handsdown comida! Fantástica ubicación, gran servicio, gran precio. Recomiendo cien veces

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TevinT1 . 2017-03-18

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Guau, qué un lugar sorprendente. La comida era rápida y sabrosa. Los camareros estamos encantados de ayudar y el lugar era increíble. Tiene como un efecto de la cueva. Se lo recomendaría a todo el mundo. La mayoría de las cosas en la probamos el menú y no he podido bajar. Recomiendo el cordero hamburguesa con huevo. Nunca había probado algo tan agradable.

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khawar r . 2017-01-11

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Went there this evening, the lady that was serving on the till, handling cash was also putting together the burgers, touching the buns with her bare hands and hadn't washed them in between serving, that really put me off my meal. Hadn't been there for a few months as on the previous occasion I had to return 3 chicken burgers as the brush bristles from the marinade had made their way in to the burgers. Used to love Smokey's but won't be visiting again.

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BazK78 . 2017-01-09

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Im not sure about the reason but it was during their soft opening when my friends and I went for a try, but it took us ages to get our food served. Staff were friendly though and as a customer point of view, it is important that staff are customer friendly as they represent your establishment. Glad they have that.

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loieheathrow . 2016-12-06

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I went here with my family after it opened up recently. I have to say i had one of the most amazing rib eye steaks ever. Family had chicken wraps and we all enjoyed it. Came back with friend and it was never the same. Steak was a real let down. Also they didn't have Beef Brisket or Honey Ribs available (but are on menu). Tried calling them on phone no but no one picks up. Don't even go to answer phone. So its hit and miss like most places.

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Mohammad A . 2016-07-25

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Love the Jerk chicken in there Sides of garlic cheese nan bread Salads Smokeys cob Chips with spices And drinks for 14£ Beautiful food

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Tony N . 2016-07-11

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Worse food I've ever tasted!!! I walked out after 2 bites into the microwaved wings covered in cold jerk sauce!!!!! Absolutely pathetic!!! Hope place closes down soon!!! Im fuming

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Odyssey589365 . 2016-07-02

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The lady on the till didn't wash her hands during the whole house we stayed there! She didn't wore gloves neither and told us "someone" had gone to buy some soap!!!! This place is disgusting!!! DONT GO

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mmmti . 2016-05-17

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I visited Smokeys with my family on a Sunday evening, the place was empty and we should have taken the hint.We ordered and was told they didnt accept cards and so I had to find the nearest cash machine. We were also told we couldn't sit upstairs and so we had to join the two tables downstairs ourselves.Whilst waiting for our food we chose the sauce bottles we would like but they didnt even have lids or stoppers on them and this was thoroughly unhygienic and put us off.We all ordered chicken burgers and 4 portions of chips, what was annoying is that they put all the chips together in one large plate.The food itself wasnt bad and Smokeys generally is an alternative to Nandos, but cleanliness is clearly lacking and the customer service was atrocious.The miserable lady behind the counter stared at us during our whole meal, when the children found the meal too spicy she refused tap water and we had to purchase more drinks.During the transaction there was no please or thank you, it was as though she was doing us a favour by serving us.Unfortunately we will not be returning to this branch which is a shame as we were regulars at Smokeys the high street till it closed for refurbishment.

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Dennis786 . 2015-12-07

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I visited Smokeys today with six of my colleagues for lunch, the experience from start to finish was dismal. First we were greeted by a lifeless server who insisted that we were unable to pay individually and would have to 'work it out between ourselves'. After this were were served our drinks which were in glass bottles however the server did not take the lids off the bottles, one of my colleagues had to go to her workstation and request she removed the lids from our bottles. After a short wait our food arrived, instead of the waitress asking who ordered what she simply dumped all the plates in the middle of the table, this was confusing since all our food looked similar but some people had ordered spicier food than others and to top it all off the food was cold. Shortly after the meal we also examined the receipt and noticed we had been over charged, instead of charging us for the 'meal deal' they charged us for each item individually, I would have challenged this but we had already left by this point. I strongly recommend that anybody tempted to go to Smokeys stays away, I definitely won't be returning.

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M C . 2015-11-17

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I have seen some pretty terrible reviews on here and I am utterly shocked. me and my family discovered this place when it first opened and it is our favourite. We have only been to the one in Langley once but the service was just as good in there. The food is out of this world and blows Nandos completely out the water. The value is epic and the steak is huge! I nearly had a heart attack when it came out! And the flavour is amazing. In my opinion, the best place to eat in Slough

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Abdul A . 2015-10-19

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I have ordered steak from this place on two occasions, both times the steak has been poor. No taste, almost like eating thick rubber. Only reason for giving three stars is for the chicken fillet burgers, they are generally decent.

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MH90LC . 2015-07-10

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I have seen some pretty terrible reviews on here and I am utterly shocked. Me and my boyfriend discovered this place about 1 and a half years ago and it is our favourite. We have only been to the one in Langley once but the service was just as good in there. The food is out of this world and blows Nandos completely out the water. The value is epic and the steak is huge! I nearly had a heart attack when it came out! And the flavour is amazing. The lamb burgers are THE BEST. The coleslaw is perfect, the chicken wings are to die for.....I could just go on and on! The fact that there are more terrible reviews on here really does blow my mind as I have been here god knows how many times and never once had a bad experience. In my opinion, the best place to eat in Slough

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Emma C . 2015-07-08

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This place was a huge disappointment! It looks nice but that's where it ends. Service was shocking, the guy taking our order really struggled to communicate with us. We wanted to eat in, the cutlery stand with the condiments was empty. It took an interminable length of time for our food to begin arriving & it came out staggered. It wasn't worth the wait. Shouldn't be long until the 'gone out of business' signs are raised.

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Discerningwun . 2015-05-31

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Great service, in house and take away orders, Good cuts of meat, cooked to your preference medium rare Love the steak warps ideal fir a quick yet filing bite, T-Bone and sirloin steaks are nicely done, presentation is really good was very impressed with take away orders tooo.Good for eve out with friends, family or couples, ambient atmosphere, at both branches in Slough.I have visited many times especially when entertaining guests. Great value for money and great variety of choices for all from adults to kiddies.

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Babyuk76 . 2015-05-12

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Beware of this place. The chicken smelt off, like when you floss your teeth and then smell the floss thats what it smelt like. RANK.I however proceeded to eat the chicken as I had spent money on it and noticed this disgusting smell but carried on which I will regret forever.I woke in the early hours the next morning desperate for the loo and I spent, I kid you not 2 hours expelling everything in my gut. I Actually thought I was going to die. Ive eaten street food in india and have never had this reaction which is saying something.Be warned.

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Lubna A . 2015-04-26

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I have been here a few times with the family and the branch in slough iss quite good, i like the wings and wraps. Prompt service and polite staff. Food is tasty but depending on what staff is serving can vary in quality but overall yum.

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Bellatherapy . 2015-04-19

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We went to this place last night for the first time and would regret this for the rest of our life. Lady manager had no clue about managing a restaurant. We ordered 2 grilled chicken platters and a special steak burger. The dishes and forks were not clean and quite smelly. No sauces available. No tissues were available to clean plates. Food arrived, looked inedible, cold with no taste, steak burger resembled the look of horse meat with very unpleasant taste and look. Chicken was too chewy and Smelly, we spent over 30 quid and did not eat more than a couple bites. We could have gone to nandos across the road. Beware and never go to this rubbish place.

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ahsan106 . 2015-04-12

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Smokey's on Slough High Street...Nice decor and sitting arrangement.Menu is relatively limited but each option extremely tasteful. My personal favourite main is the family platter. Favourite side is the garlic cheese naan. (Note to management, More cheese please). Very reasonably priced for the taste and quantity it delivers. Cannot be compared with the other high street takeaways and fast foods.Would continue to go from time to time :)

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Gauhar_Chaudhary . 2015-04-07

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Visited the Langley new branch, very impressed with the size of the restaurant. It was quite tho but give it time and it will be very busy. had the 1/2 jerk chicken amazing and cooked to perfection. Staff where amazing and the girl who served me was absolutely stunning! Well worth a visit just for that!!

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Ricky_lfc . 2015-04-05

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Had take away here twice now, good selection of burgers, chicken, ribs & steak.Cooked to order & quite quick, placed our order & waited in the restuarant for around 10 minutes for our order. Both times have been quick & service has been pleasant & welcoming. First occasion, tried the chicken burger, you can chose the sauce for your burger depending on how hot you like your food.. Being a bit of a wimp, always go for the lemon & herb. Warm enough to make my lips tingle. Lovely fresh cooked chips & a BBQ corn on the cob as an extra side.Second visit, I tried the burger. Huge & cooked really well. Will definitely return again.

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Lorraine M . 2015-03-03

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Awful decor, freezing cold, rude staff, waited over an hour for food, got our order completely wrong, so asked for our money back which took a while, then left never to return

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nichola_9926 . 2015-03-01

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I had been to the smokey yesterday and the service boy was the rude and arrogant I had every seen in my life. His attitude was very bad and not at all suited for this job. Almost half of the plates are wet and some of them are not cleaned properly, had food wastes. Asked for tissues and I need to wait 10 minutes and asked another lady on the till to get the tissue to clean the plates.The food was not even great and I thought I would have spend 5 quid more, I will get good food and top service in Nandos. I will not recommend to anyone

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Sathar K . 2015-02-15

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Visited smokeys grill today and have to say the handmade burgers were awesome !! Just the right size to fulfil my appetite :))) keep smoking em !!!

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Mansoor S . 2015-01-19

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me and my friends wanted to try something new but healthy, very similar to nandos but with its own twist not as extortionate as nandos but just as good quality, excellent service and great vibe overall, recommended for families and nights out with friends

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Zoe J . 2015-01-19

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Smokeys Grill Slough is one of the best restaurants i have been to so far... i really enjoyed the food. My friend and I ordered both the lamb and chicken burger meals and also ended up ordering the same meal as a takeaway.. If your looking for awesome taste in food and great value for money then guys trust me its Smokeys !!!

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Henry T . 2015-01-19

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Smokeys Grill Slough is really a nice place to enjoy food. It's burgers are also nice but steaks are very juicy and full of flavor.

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Waseem4 . 2015-01-07

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owner of store did not offer any apology for lack of hot running water in toilets. nor did he reassure me that hot running water was present in the kitchen!! serious attitude problem with all staff at smokeys stay away from these jokers if you dont want food poisining!!

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Scootermad . 2014-12-29

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If you're looking for good food at an affordable price, then you wont find it here! Always happy to try new places but wish I had taken the reviews below more seriously! Some of us ordered the 'steak', which resembled expired regurgitated horse meat whilst others had the chicken. Those that ordered the latter endured a bad stomach and numerous toilet runs the following day. Disappointing!

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Faz345 . 2014-12-20

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Went with a big party, the woman manager had a face like thunder., puts you off the place already!The sauces are horrible and not appetising.However, the most worrying part is that several of us have ended up with upset stomachs the next day! This cannot be a coincidence!Cold in restaurant, fizzy drinks were flat and takes cash only.Overall, not worth it and recommend going to Nandos which is next door!

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Reviewer1111111 . 2014-12-13

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I tried 2 chicken hot grilled burger.Absolutely rubbish.Burgers soaked with sauce and pieces of grilled fillets.I couldnt hold the burger as it was soaked with sauce it was falling all over.I paid £12 and got this food.I never like to waste food but I couldnt eat and just had no other choice. People running food outlets should respect what they serve for customers.

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Mark Z . 2014-12-06

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I spent an hour getting there, only to be served rudely by the young lady at the till.After waiting for 20 mins, the food arrived, the waiter apologize for the late arrival.I didn't mind as it was busy due to it being around late lunch time. The chicken I ordered was overcooked and bland even though I asked for fieryhot. It was not an enjoyable meal, most of it ended up chewed back out on to the plate. When leaving it was only when asked from the waiter about how the food was, I commented that it wasn't as good as I expected. He asked what was wrong and that he needed to tell us, I told him honesty, that the chicken was overcooked and didn't taste as good. The young lady at the till then rudely butted in saying what is wrong with the food, I told her what I just said to the waiter, who was very nice and understanding throughout the time I was there. She made a face and as I went to leave at the door she said 'but you still ate it doe' in a disgusting vicky pollard like tone. I didn't bother turning around and to reply as it would probably result in being blinded and deafened by herself and her spoken vocabulary. If you like overcooked nasty chicken please do take a visit. I can advise that cardboard is more chewable and has more flavour.As a bonus you will get rude, digusting customer service if you are served by the lady at the till. Do enjoy. MK

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KMaryaam . 2014-11-28

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Women working there was rude and gobby, made me lose my appetite aswell as food being burnt.Quite sad really cause I enjoyed my first experience but this time food didn't meet the same standard.

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samina i . 2014-11-28

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I saw terminates on the tables and walls I think they are coming from the wood work of the wall which hasn't been sealed with a good quality sealant.

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Chard M . 2014-11-16

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Visited with a group of friends and ordered the steak and chips. The steaks are huge and served on a giant hot plate. Well worth visiting if you're in a carnivorous mood!

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Zubair A . 2014-11-06

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i have been to smokey's several time the first time i had it was excellent then it went down hill and then a second opened in Slough this was also very good to begin with. now and again its good but sometimes its not so good. the portion sizes are really good i think better than Nando's.General negatives:order can be wrong frequently Sometimes you find a frozen chip or two in with your chipsRice is nice when it's not offChef is not always there then waiters cook and the food is over cookednot always open on timePositivesPrice point is just right for Sloughgood portion sizes refillable drinks are drinks are availableselection of sauces are available tables are clean

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yolo216 . 2014-10-24

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My complaint is with the manager total attitude got my order wrong then had the audacity to say I didn't tell her I asked for no cheese slammed my food on the counter asked for tissues was told we don't have any, asked for managements details was told " what's your problem I am the manager I give up disgusting service oh and the food was totally bland! Last visit ever.

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Anonnnnnnnnnnnnnn . 2014-10-07

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I like to eat at a place that has good food, accompanied with good service. Food is OK, but the service is terrible. Not so much the general staff but the Management is a joke. Any slight thought or complaint against the Manager and she will kick off, has a rude attitude and just pure arrogant. Will not be going back any time soon!

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Ali H . 2014-10-02

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Went to Smokey's in Slough several times. But doubt whether I will go again. Food is very nice. But there are some other things which has put me off for now.Bottom less drinks for around £2 is a waste. Tastes horrible. Before I was able to get a can. But they won't do that unless your having takeaway. Another thing. They seem to add cheese to everything possible if they can get away with it. Always get receipt and check the amount.

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mz2013 . 2014-09-23

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I decided to go here based on a friends recommendation. For one I was overcharged by £3, secondly when the food arrived, the coleslaw was missing from the order. Thirdly when I took a bite into my steak burger I realised I bit into salad and no steak. When I opened the bun up there was hardly any steak but packed with salad. I alerted the waiter who then topped it up with more steak. The steak was chewy and bland and not what I was expecting. I asked for tap water for my 2 year old daughter and was informed the water was contaminated. If the water is contaminated then surely this is against H&S regulations. It was a ploy by the restaurant for me to buy water. I would not be returning and would advise people to stay well clear.

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YazzyQasam . 2014-08-29

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We went to smokeys slough in Mid of July,2014 with family..no air condition weather was very hot. very difficult to eat a food in hot weather.......

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vickyagha . 2014-08-26

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I've eaten here a number of times now and a review is certainly overdue. I've tried most of the food on the menu and I love the lamb burgers and the grilled chicken. The burgers are hand made and taste fantastic and I definitely recommend trying them. The chicken is good but could do with a bit more flavoring on there. I've been with friends who have tried the steaks and they also come highly recommended.The staff are also very good and the owner/manager is very friendly.The setting is decent with seating available on two floors and tables/plates kept quite clean. Service is good but like Nandos, so expect to get plates and drinks yourselves.

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Raihan A . 2014-08-26

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I ordered a half-chicken medium with wedges and salad - my order was taken efficiently and cooked fairly quickly. More to the point it was delicious and I got all I ordered. All the cutlery and plates were clean and there were plenty of condiments and clean napkins close by.Sam the manager there was very friendly and while I was waiting to order he greeted me warmly. Admittedly it was a slow Sunday afternoon so you might not get that on a busy Saturday night!This is one of the best places to go in Slough for a good value, fast, tasty, fresh peri-peri chicken meal.

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Imran C . 2014-08-06

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Picked up a takeaway lunch for the office during my lunch hour run in Slough, service was friendly when ordering and food was ready within 10-12 mins. Once back in the office it transpired the restaurant had got the order completely wrong, I called up to complain to no avail as the lady I spoke to apologised and advised I would get a call back but never did... will not be returning any time soon.....

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Gul D . 2014-07-31

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As a regular customer of smokeys i could say the food has been really good. Service has been very good. Helpful staff and the girl behind the counter is very polite. It is nice to wait for your food and have a friendly conversation. Service is quick and i would happily recommend the hand made lamb burger to anyone. The place is reasonably priced. Would recommend it to others to try.

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Zulqarnain T . 2014-06-10

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Loved the food and the service Some of the comments said are harsh.. clearly someone has it in for the business.. sounds like jealousy to me ...

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shaani1 . 2014-06-09

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Smokeys in Slough is based on the same principle as Nandos. The menu is similar with more choices at Smokeys, The prices are far more reasonable with special offers / deals and food challenges available. The quality cannot be criticised for the price one would pay. Staff are friendly and helpful .I have gone there several times and always enjoyed the experience. My daughter has had the steak and been more than happy for it especially as it only costs £10. The food is halal and HMC certified.

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SafwanS2013 . 2014-05-28

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Avoid this place, worst food in slough Area, never do reviews but food was so poor I had to make a point out of it.

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Jimmy664 . 2014-05-25

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The smokeys on Church street is terrible, i ordered a takeaway the chicken wings still had hair on them and smelt bad. The chips tasted like they were days old and just flung into a paper bag. The woman who serves on the till is miserable and does not have any customer service and it seems a smile would end the world. Will never eat from here again.

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Eeshy7 . 2014-05-18

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I have been to Smokeys afew times now the food has been half cooked, the chicken wings have had hair still on them. The Resturant has got a nasty smell. The young lady who works there who's the manager is more interested talking to the males customers then running a business and when it comes to the service it's so appalling they be tight of there sauces. The manager is so rude always has a face on servicing they have ppl there who always mix up orders can't speak English or can hardly understand it. I will definitely not be returning there nor will my family or friends!!

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Xxkathyxx . 2014-05-15

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Visited on a saturday around 6pm. Ordered for 5 of us and the food came promptly. Nice big burgers and reasonable prices. Would recommend. A cut above the usual burger joints without doubt.

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qaiser1786 . 2014-04-28

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I am a regular customer I go at least 6 times a week, which is more then most people visit a restaurant. The manager there is absolutely amazing I get fabulous service from her. I have no issues with the food there or even the service. I think the service there is great, and better then most places I have visited. People out there just like moaning about things it's actually called exaggeration to be precise. There is no need to make a big deal out of something which is so small and try to give a wonderful restaurant one of the best I say in slough a bad name especially the manager there. It's stupid if you don't like it don't visit the restaurant again it's quite simple that includes Sunny S. Any way I'm very happy with the food couldn't be any happier, and I think the manager there is great too, I don't think she's arrogant what so ever. May be the person who thought she was arrogant had a problem himself and was having a bad day and blamed it all on the lovely lady. I'm only saying by one of the comment Some one wrote below in regards to the manager there I'm fully satisfied couldn't ask for anything better.

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Hana S . 2014-02-21

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Great place to go to eat as great food and very high quality and also good value for money. Have been coming here for ages and the food is allways 1st class

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chris m . 2014-02-21

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I regularly go to Smokeys Grill in Slough and I receive exceptional service on every visit the food arrives promptly and tastes delicious. I disagree with the comment Sunny S has made about the service from the manager, as every time I visit the service is exceptional and I visit very frequently.

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s s . 2014-02-19

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I went to Smokey's on a Saturday night and expected to be busy. However it was not as busy and we were served promptly. The food was reasonably priced but was very well presented and tasted delicious. I would go here again but the only thing that let them down was that the restaurant/takeaway was very cold and considering upstairs was closed I had hoped that they made some effort to warm the place for customers who were freezing whilst waiting for the food. Overall excellent food and prices. Finally the portion are very generous.

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Mohsin M . 2014-02-17

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I have been to Smokey's many times before and I have been extremely happy with the quality and the price of the food.However today (12/02/2014) I was very disappointed by the customer service and the arrogance shown by the manager there. Firstly she got my order wrong, I ordered a chicken burger and she put down a beef burger. So by the time my food came I said to the waiter that there has been a mistake, I did not order this. He was very apologetic and offered to go speak to his manager about the mix up which was fine - mistakes do happen I understand that.But then after that it felt as if I was back at primary school. I was told by the waiter to go downstairs and talk to the manager about the mix up. So I went downstairs and straightaway she laid into me - not even giving me a chance to talk - about how I ordered a beef burger and that how she was correct and did not make a mistake. I told her that there was no way I could have ordered a beef burger as I'm Sikh and my religion forbids me to eat beef but still she was so big-headed and not wanting to admit to her mistake that she started arguing back with me.But honestly now I was hungry and fed up so I said to her very clearly that I have been a loyal customer to Smokey's for many months now and I'm not happy with your levels of customer service and this is just ridiculous as you have made a mistake and are just too arrogant to admit to it. I asked for a refund and she kissed her teeth at me and gave me my £3 back. I'm never again going to go Smokey's as the level of customer service is shocking and there are so many alternatives out there that offer similar quality food at the same price. I would highly recommend NOT going to Smokey's because if you ever have a problem or a mix-up with your food you're 100% guaranteed to have a moody and extremely arrogant lady digging in at you claiming that she is right and that YOU'RE wrong. All it would have taken was a simple "I'm sorry about that let me correct that order for you" and we both would of been happy. She would of kept a loyal customer and future repeat purchases and I would have enjoyed my lunch. But maybe she does not understand the first rule of business - the customer is always right. Even when they actually are right in the first place.

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Sunny S . 2014-02-12

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This is a nice meat grill place in Slough which offers american style burgers, fries and gives Nandos a massive run for its moneyMan Vs Food type portions and the lamb burger is incredible. Had a birthday party there for my nephew and they were very, very good with supporting us and providing all you can eat buffet trays. Taste heaven, much recommended. (This smokeys is on the High Street)

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Uzma N . 2013-12-30

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I had the Sirloin steak and it tasted of liver, not what I expect good steak to taste like. I cannot however comment on the rest of the food as I didnt try any, but I would say dont have the steak unless you like liver.

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ReviewMan763 . 2013-12-20

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Love there home made Lamb and Chicken burgers, special deals between 2pm to 4pm weekdays. Also food is Halal and of a good quality, enjoyed the beef steak.

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masterkik . 2013-11-03

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