Based on 2.705 opinions finded in 2 websites
Based on 2.705 opinions finded in 2 websites
Opinions
Absolutely amazing Lovely waitress (Annabel) Quick service Tasty food The drinks were quick and really nice Amazing!! Couldn’t ask for more
Maddison L . 2024-11-23
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Went for bottemless brunch. Server arabella was lovely made us feel comfortable and was quick service at all times. Woudl reccomend to friends and family for sure!
Mya W . 2024-11-23
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Arabella was a wonderful server! Very attentive and ensured we had an amazing experience. Would definitely come back for both the food and service.
liv p . 2024-11-23
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georgia was amazing great service needs a pay rise to a team leader as she is beautiful brilliant service with a sweet smile
Charlie G . 2024-11-23
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Came for a bottomless brunch and was served by Annabel, really quick service and very friendly made it very nice for a birthday
Millie A . 2024-11-23
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This place is a rip off. The meat quality is not great the sides are very expensive and small for what you pay. The staff are helpful ish until something goes wrong. It’s also pretty loud in there. Overall we won’t be going back
Harriet and Christopher . 2024-11-05
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Great experience, the food despite being served in large numbers is of a decent quality. The atmosphere was good and the staff members very attentive.
giovanni santini . 2024-11-02
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This place is a scam, they make you come in by saying “bottomless” then for reorder take ages to bring, eventually you will feel your are done and leave.
Ariz Husain . 2024-11-01
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Went on a Thursday evening and not been before. Heard really good things but was a bit disappointed with the menu choice. Wanted to upgrade to the unlimited menu but couldn't do it individually. Everyone had to but only 2 of us wanted to which left me craving more. Staff were friendly and the restaurant was clean.
Phil Wilson . 2024-10-29
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Food was amazing, our server Annabelwas fantastic she is a credit to this restaurant will definitely be back again
Nicola Marrs . 2024-10-29
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Loved the food, staff were amazing, child friendly and nothing was too much trouble. Annabel was our waitress and was great thank you
Terri Lewis . 2024-10-28
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Really lovely food and great service by Annabel.
Steven Gayton . 2024-10-28
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Walk in customers, was told it was a 40 minutes wait to be seated, so we had a gin and tonic and a shandy at the bar £14.50, while we waited ... We waited 75-80 minutes for a table for 2.... The food came quickly and was well presented, were both vegetarian, the halloumi was very salty, the veggie burger was well-done , after we had eaten the table next to us was extended but extremely close to us, we had not paid the bill or left the table when told by a waitress to move up, and started pushing the table while we were still seated . We told her no as did another waiter... A long wait ... poor service and poor food, not worth the money .first and last visit..
SPB . 2024-10-27
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We went here for a late bite and were very satisfied with the experience. The variety of meats and quality for the price was very good. The particular cocktail we tried wasn't outstanding, but given the menu being bbq meat, it's my own fault for not getting a beer 🙈
Niall McConnon . 2024-10-21
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Unlimited didn't really come in to play due to one person ordering off the normal menu
ste hurst . 2024-10-21
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Excellent well worth going looking forward to going back
hilaryanne andrews . 2024-10-17
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The meat is of appallingly low standards. Staff clearly not happy to be working there. Save you money and go somewhere like Wreck fish!
James Coleman . 2024-10-08
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We had a great Birthday meal at the restaurant on the Saturday night. No matter how busy the tables were all the staff never failed to provide such a great service. One member of staff in particular, Julianna, was able to help us conduct a fabulous surprise for the birthday boy and there was laughs and cheers all round. Thanks Julianna and thank you to the rest of the team…Keep at it 👍
Kaidan Hesketh . 2024-10-06
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Went on Saturday for a family treat, the starter was lovely, got to the main, Chicken was dry, lamb overcooked, steak was like chewing rubber, very disappointed, we couldn't eat most of it and left.
Graeme Lowe . 2024-09-30
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Food was dry and nothing exciting definitely not worth the 245 pound price tag that comes with it for a party of 5 , 23 pound a person for a tray of meat to share is reciduculable and to top it off you can't even take your food home with you wouldn't recommend to anyone and definitely not going again
Jack R . 2024-09-29
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Great food and service! Meat was cooked to perfection, shout out to the steak *chef kiss*. Lovely and quick! Definitely coming back!
Road32177169697 . 2024-09-23
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Great service from all the staff including Holly. Good food and would definitely come back. 5 stars. Prices not too bad at all.
Emma H . 2024-09-23
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Absolutely fantastic 👏 Will definitely come again !! If you love meat then this is definitely the place and yo be able to upgrade to u limited is just spectacular 👌
Zoey P . 2024-09-23
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Beautiful food and staff could not be any more attentive. Lovely surroundings. Gorgeous evening all round. Thank you so much
Lucy C . 2024-09-22
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For £85 we got a massive hot tray of mostly dried out, flavourless meat, a couple of sides, which were nothing special and two drinks each. Absolute rip off.
Jon Grainger . 2024-09-21
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Our Neice was 18 today & this was her chosen place to celebrate this afternoon. 8 of us had a delicious meal 😋 the lamb chops were my particular favourite a good time was had by all. Will return soon.
Cliveof . 2024-09-20
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Great welcoming to the site alot of staff being friendly made me feel like a local and overall just a great experience
durableten 16 . 2024-09-18
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Great food with a great service from Ed!
Ben Best . 2024-09-15
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Ed is the man! Super friendly and very polite 👍🏻
mark mcfadden . 2024-09-15
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i've been here two times previously which were great, but on my most recent third trip it was awful. my family where with me including my baby. we got stared at the entire time we entered to leaving. it was my husbands birthday so he felt extremely uncomfortable eating. including myself. After paying for the all you can eat option. we were watched. i've never been made to feel so uncomfortable. while there i also needed to change my baby. the changing facility's were disgusting. there was two bins under the changing table that had nappies on the floor they were that over loaded. it stunk . my poor baby had to use the changing table over that. hygiene was very poor. at the end my husband had enough of being watched and wanted to leave. we asked for the bill only for them to throw on a "optional" tip without even asking us!
elizabeth gregson . 2024-09-14
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Isabelle was an excellent waitress. Helpful! The food was excellent. Well worth the money!
Daniel Condliff . 2024-09-13
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staff are so lovely we came for a birthday for the bottomless brunch and as a vegan they were very accommodating to make sure i had my own separate meals with no cross contamination. alex was great and a pleasure to have serve us tonight :)
Clary Fray . 2024-09-13
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The bread to start 10/10 Cocktails were lovely Meat was good, wish I had gone for the evening selection for more of it
Rhys Jones . 2024-09-08
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Lovely place! Staff super friendly and the food is gorgeous. You can choose a meat platter from either the lunch or evening menu (we chose lunch) and a couple of sides to share as well. Did not disappoint! Would go back.
katy . 2024-09-06
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Although the general vibe is good, every single bit of food tastes the same and felt like I was chewing on a car tyre
damon bradley . 2024-09-06
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The girls that greet you at the door are rude & tbh intimidating. We didn’t understand the menu so asked & we got attitude like we were stupid for not understanding it, the men are kind & patient, the girls need to be less assy. Food was amazing
Karlee L . 2024-08-31
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Very good deal for the amount of food you can have (if you have the stomach for it!) staff are friendly, nice vibe. But AVOID THE SIDES our chips and halloumi fries were horrible. Meat was lovely though!
Ellie may . 2024-08-31
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Meat was well overcooked and service wasn’t great. Best part of the meal was the green beans.
Sumitren Ariaraj . 2024-08-30
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Came here august bank holiday , there were 6 of us . We got the bottomless bbq meats, 3 of us ate off one plate other 3 ate off another plate. An hour later one of us got poorly , couple hours later I was being sick and 24 hours later my partner was poorly , so poorly he was bed ridden for 5 days . This was the only thing we had eaten the same all day , I own a food establishment so know a bit about food poisoning . Such a shame as we have visited several times with no issue
Gemma Cook . 2024-08-29
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Food was good. Quite a lot 😂😂 but I love it 🥰
Luv Love . 2024-08-28
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I had a nice birthday here! Edward and Marijah provides good service and really warm hearted. They sing birthday song for me and provide a nice experience!
Ziheng Zhao . 2024-08-26
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eat a lot of mass, not a lot of class
alexander dietrich . 2024-08-26
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Had a great dinner. We were served by Maria and she was so amazing and attentive. Will be back
ami ode . 2024-08-24
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Lovely food, great atmosphere and attentive staff.
Jamie Newall . 2024-08-23
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Food was really good, and the service was great- Sarah was lovely! Would definitely come back!
Matty M0A0TT0Y . 2024-08-22
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Brilliant food! Great value! Nice service. Definitely recommend.
Stephen Atkinson . 2024-08-22
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Went for lunch, food was good and the service was very friendly.
Joseph O'Rourke . 2024-08-22
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We come here quite a bit and always have a good experience. Our waiter today -Maria, was exceptionally attentive and really lovely. Thank you so much
Brian Okonkwo . 2024-08-22
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Sarah gave us great customer service
d.active _ . 2024-08-22
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Sara was very lovely always came to ask how our food was and helped us with all the issues. VERY LOVELY😊
Dieynaba Barry . 2024-08-22
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Sarah was exceptionally helpful today during our visit and the food was excellent
Corey Ring . 2024-08-22
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We had bottomless brunch for my 23rd birthday and the service was incredible, Edvard went out of his way for us, made sure our drinks were all topped up the second they were empty! We couldn’t not fault the experience we had! Thank you to everyone involved today!!
Phoebe B . 2024-08-18
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Food was nice but the sauces to go with your food is bad tomato or mayonnaise is bad had to go ask for a spicy selection and watch a staff member eat food them smoke in front off me was really bad
david morrison . 2024-08-17
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Honestly so thankful for the staff here, I’d made an error in my booking for bottomless brunch and they accommodated me anyway, I have booked it an hour after it finished and they gave me an hour instead of two but gave me endless drinks and the most lovely and kind service. This is specific to Aimee and the manager Juliana they are the sweetest people and I will definitely be coming back <3
Carly Griffiths . 2024-08-16
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Spoiled our planned birthday treat at Smoke and Dough ! Party of 5 x2 children Was told we couldn't eat what we wanted !!! because only 3 of us wanted the bottomless brunch and the whole table has to order the same (kids ain't gonna eat that amount of food and drink ) at £30 each a kids reduced rate bruch would be more attractive
Kev Robjohns . 2024-08-14
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Only 1 menu at the weekend,all you can eat. Keep bringing it out and put on cold tray from old food,the wife got home and was sick all night. Won’t go again much better places for the price
Mark . 2024-08-11
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Great service, Edvard was very polite
Kieran Stuthridge . 2024-08-10
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We come often because the food is good value for money, the staff and management team are all amazing and super welcoming and there's always a positive atmosphere when we're there
Owen Quilter . 2024-08-09
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Food is always so so lovely, the staff are always so attentive and will always sit us somewhere that has enough room for us and our pram!
Becky Quilter-Coan . 2024-08-09
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Love this place! Exceptional food, very reasonably prices and the cocktails are amazing. Well worth a visit!
lucie campbell . 2024-08-08
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Great experience brilliant service
Denise Reed . 2024-08-01
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We had such a wonderful night! The perfect location for our friends meal out!! Amalie was a wonderful server!! Thank you!!
Bee . 2024-07-28
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Incredible food! The most welcoming and efficient service! Cocktails beautiful! And really reasonable!! Will definitely be back!
Donna M . 2024-07-25
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Great value for money staff were polite and friendly
Mark Walker . 2024-07-24
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Fairly quiet but had this great atmosphere first time here and everything was explained what you got food wise.stunning ribs and the same for the chicken skewers. Never felt rushed and that made the experience just so much more.a place to recommend to anyone
Peter Harrison . 2024-07-24
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loved the food worth the money we payed would def go back when i vist Liverpool again. Staff friendly and helpful. Service prompt and good music.
Emma C . 2024-07-23
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Service was welcoming and atmosphere was nice. Food was very disappointing. All taste the same, flavourless and greasy. Fopd wasn't particularly hot! We did complain and they took it off the bill. NOW THE WORST PART. Early hours the next morning 3 out of the 6 diners had severe food poisoning. Never again will I be eating here again.
Lianne Walker . 2024-07-23
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The ambiance and service was amazing but the food we didn’t really enjoyed it.
Carlo Serafin . 2024-07-23
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This is our first visit to Smoke and dough. The service is fantastic and the food was amazing . Along with the price
tazentertainment102 . 2024-07-22
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R food was dry staff was appalling to my auntie with attitude
Keira Higgins . 2024-07-21
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1. Food like rubber you could bounce off the wall 2. Management disgusting when asked about a meal for a special needs child. 3.Not a place for people with special needs children - very disappointing . Not even a 1 star Ruined nieces birthday meal
Marie Higgins . 2024-07-20
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FANTASTIC First time of coming to Smoke and Dough and it definitely won't be the last! From the time we walked in the staff were friendly, knowledgeable about their menu and food and couldn't do enough for us. The food was delicious! The high quality of the products, the way they were cooked and the flavours were just amazing, so much so that hubby and I went to see the chef afterwards and shake his hand - credit where credit is due, the meal and evening was fantastic.
Kathy Rose . 2024-07-20
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All had to have a bottomless meal that was dry and hard. Had people who could not eat that type of food and just wanted sides wasn't aloud. Manager had a bad attitude with my family because they asked if they could take some home instead of eating everything in there
Pauline K . 2024-07-20
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Delicious meal. Sauces could have been better.
Angelo Zorn . 2024-07-17
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Absolutely amazing service from the staff and manager here today! The new menu is lovely, all the meat is such good quality and the service from Julianna and Raj is amazing!
Becky Quilter-Coan . 2024-07-14
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Fantastic food and great value for money drinks were not to bad either however service really let the visit down I don't know if it was because they were filming Celebs go dating and they were concentrating on that table.
Jack Handley . 2024-07-13
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Great venue, looks fantastic, food is out of this world, service was excellent, staff were so lovely and helpful. Will visit again.
Tony Smith . 2024-07-12
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Food was amazing, unbeatable stuff. Lots of cocktails available on the bottomless brunch.Edvard was amazing and very good service, quick for the drinks.
Ell W . 2024-07-12
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This is a must food amazing never been to a restaurant like it. Would not hesitate to recommend this place or go back.
Helen Devine . 2024-07-08
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Had a sharer platter very nice desserts to die for
Dean Lee . 2024-06-28
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Absolutely gorgeous food amazing atmosphere very nice with music in the background I will be going back thank you 😊
Lynn Howard . 2024-06-28
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They know how to get customers in with there failed advertisements then rip you off when you get in there absolutely disgusting not worth it AVOID!!!
Shan . 2024-06-28
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Be careful with the £19.99, guy told us that’s how much it is for the whole platter for me to find out at the end it’s 19.99 PER PERSON! Paid over £65 could have had a steak at my fave place instead. Food was ok wouldn’t say it’s worth what they’re charging
Milosz Chojnacki . 2024-06-24
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We had the best time here the food and drinks just perfect. Staff are amazing. Exceeded my expectations. Seb couldn't do enough for us.
S Mc . 2024-06-23
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Lovely place to eat the staff couldn't do enough for us. We ordered the grill for 2 didn't do the unlimited and we made up we didn't. The starter was garlic bread and dips and it was yummy the grill was lovely in parts the lamb and steak was a highlight the ribs and chicken wings was a let down but would come again
Jamie Maher . 2024-06-18
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The food was great. Very crowded in the evening
Mr.P.J . 2024-06-12
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19.99 or an extra £5 for more meat. Childs bento box 7.99 , 2 for 1 cocktails. Food was lovely breads soft and dips were really tasty, Meat plentiful and freshly cooked however we did pay for more meat There was only 2nof ys wanted extra but we were made to osy gor everyone including the child, we asked for more steak and chicken when the next lot of steak they brought 1 piece and it was cut in half and the screwers thst were filled with chicken had only 2 pieces each on which was disappointing at best. Cocktails really nice, childs bentonite box was really great value and good food. Staff where friendly however we did have a hoverer who didn't speak English well we asked what the beetroot dip was she told us it was a vegetable? Desert baked cheesecake was nice too Recommended
Sue . 2024-06-10
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Would definitely recommend. Food was delicious 🤤 me and my son got the 14.99 option for dinner time, all the meat was lovely and bread and dips were gorgeous! All the staff were also very friendly. Will definitely go back
Louise Gill . 2024-05-31
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We were looking around Liverpool ONE and thought we’d try the food here. The staff were very friendly, helpful and accommodating. For example it was warm and within minutes of asking they had an umbrella up for us. We asked for a change to one of our drinks and the bar staff were great with it. If one staff wasn’t sure about something they had someone else over within a minute to help. We also asked for pork to be on a separate as we had someone who was Muslim eating with us. The waitress was great at liaising it with the chef and helped us with halal options. The food was delicious, we all left stuffed and we felt it was amazing quality and a great price. Somewhere we will definitely come back to in the future.
Abbie McDonough . 2024-05-31
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Tasty food and busy atmosphere. Service was good, we walked in on a busy Saturday afternoon and only had to wait 10 minutes. We were only really offered their fixed mixed grill option - £19.99 (+ £5 for unlimited meats). There were a lot of restrictions around the £5 upgrade to unlimited - the entire party had to upgrade, you couldn’t just have one person upgrade. Also when one of our party wanted an item off the full menu, we were told that nobody would be able to upgrade to the unlimited meat. I understand why they do this, but it was a bit frustrating for some of our party. The meat was nicely cooked and good quality, but there were also definitely some meat items left off our platter (no ribs). We found that we had plenty of food anyway. Bread baskets were tasty and quite filling. The sides were good too. Staff were friendly and the place had a nice vibe.
Belle . 2024-05-25
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Fabulous food as always! One of our favourite places to eat! Annabelle and Georgia provided an excellent service so thank you!
Abbie W . 2024-05-24
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Annabel was great! Excellent service! Excellent food! Highly recommend the bottomless brunch! Our group put away 32 cocktails! Can you beat it? 😉
Jamie F . 2024-05-23
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Food was nice and drinks even better! Annabel was lovely! Would recommend to anyone. Worth the money, and amazing service
Oliver E . 2024-05-23
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Bottomless brunch is the best!! Absolutely love the place, first time we’ve been and it was amazing. Staff member called Annabel was a great hostess 😁
Hayden P . 2024-05-23
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First time here and will definitely go again. Service by Maria was brilliant. We had grilled chicken skewers and chips which was excellent. This is an excellent restaurant and our visit made our shopping trip in the pouring rain worthwhile. Well done everyone!!
johnwK8626HT . 2024-05-22
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Sat down for 20 mins and no staff approached us. Understaffed and unbothered. Good luck with this attitude to run hospitality business.
Kasia . 2024-05-20
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Food was spot on, the menu was good and the server helped us out. Dessert was nice only a few options. Toilets and one cubicle in the mens was poor.
MWR . 2024-05-18
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Absolutely 1st class food, service and venue. Great value for money. Even though it's predominantly a BBQ meat menu, the vegan food is unreal. Fabulous team working hard to keep the restaurant clean and running efficiently with a smile. Well done. Fabulous team. Thanks for a really good evening
Roobcox . 2024-05-18
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Great BBQ type food,a meat lover's dream, brisket, steak, chicken skewers and lamb kofta and chops at a bargain price, unlimited food on Saturday night as well.2 for 1 shots and cocktails. Great venue in the lively Liverpool 1 food area above the shops, staff attentive and friendly fast service ,I'd definitely come back.
stuart h . 2024-05-18
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Horrible service. Unfriendly staff. Server did not seem keen on serving. We were never asked how the food was or if we needed anything. Asked for the menu but server never came back to give it. The experience ruined our birthday lunch.
Mae Ann Tilos . 2024-05-18
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Came here for our Birthdays, food sooo yummy, forgot to take pictures. Staff so friendly and especially Denise, very accommodating, nothing was too much trouble. Could not fault anything. Even made a fuss of our dog Trixie too. Thank you so much. We will come back. Highly recommend 👌 👍 👏
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Very strange “service”from man behind bar with hat on. Okay let’s be straight here - his lack of friendliness and customer service was awful. If I could give zero for service I would. He got the bill wrong for 3 beers (pretty simple order!) - I corrected him, it took about 7 minutes of me hanging around while this error on his behalf was sorted. I didn’t even get a word of apology. We left - plenty of other places about with great service. Won’t be back.
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Afraid to report this excellent restaurant has closedown. Sad news! Closed about the begining of December.
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