Based on 2.511 opinions finded in 2 websites
Based on 2.511 opinions finded in 2 websites
Opinions
Terrible experience the waitress was rude and Obnoxious! And very disrespectful Took my daughter, partner & friends out for my daughters birthday, the lady made my daughter feel very uncomfortable due to only eating a little side plate due to having trouble eating and being out socialising, I explained this an made her aware that’s the meat was only for the adults and the child’s box was for my friend son when the waitress was made aware of this she made a seen an made my daughter feel like she was doing something wrong for only eating chips, I have trouble getting her out is public and that has made thing much worse now I love smoke an dough for how it normally is but this experience was shocking! I have the waitresses name an other staff members apologised for her behaviour, I asked for a manager who wasn’t at the restaurant at that time but I am mortified to be treated this way
Pippa H . 2024-04-17
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Spare Ribs The honey is slightly sweet and not greasy I've had so many rounds of this that it's not enough Like sweet mouth will be chong
jialu l . 2024-04-14
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A very good self-service barbecue experience, the meat is very distinctive and well-baked. It is a good dining experience.
Boyan J . 2024-04-14
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Their sauce selection was diverse and each one complemented the meats beautifully. Prices were reasonable for the quality and quantity of food served. We left very satisfied and will definitely be coming back soon. Highly recommend this place for anyone craving authentic, delicious BBQ!
Rudong L . 2024-04-14
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Superb service . Staff are 5 star. Efficient and really polite and helpful right from the door. Food very good- steak chips salad- perfect. Right sized portions. All well seasoned and presented.
Adventure55982071516 . 2024-04-10
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Loved the menu and the at table cooking experience (pre cooked in kitchen, but can keep warm or cook more at table stove). Then the Bento box for the kids was their dreams come true.
stu0902017 . 2024-04-07
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Great value for money. Amazing service and amazing food. The staff where friendly and very attentive. Kids meals amazing value. Would definitely recommend coming here.
Vicky J . 2024-04-04
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Absolutely amazing wonderful food and brilliant atmosphere staff very helpful and amazing manager would highly recommend
1234beverley . 2024-04-04
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Alright dining experience, though a little on the pricier side for 2! Bottomless BBQ option was all that was available as it was a Saturday. Cocktails were well made and delivered promptly. Food was nice, although the ribs had very little meat on them. Bread was quite tough. Our waitress was lovely, very attentive and an asset to the team. Unfortunately, some of her colleagues weren’t so. Severs of the guys serving essentially plonked things down without saying a word (such as asking if we were finished with starters), so it felt like a bit of a rush. All in all, okay, just a little refinement here and there needed.
Goingaboutmybusiness . 2024-04-04
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If honest we have been here a few times and always loved it but sadly the menu has now changed. There was no coleslaw , no belly pork , no sausage and no garlic chicken anymore ( everything we ate) We ended up having to go bottomless for more bread which is really all I ate , ( I can’t have mint as allergic so minted lamb was out , and I don’t eat steak ) so an extra £30 for some garlic bread worked out as as everybody on the table has to upgrade. Like say it used to be really nice but sadly I think that’s the last time il visit. Staff were ok place is clean ect the food let it down for us having been before we knew what to expect.
UniversalJoe2 . 2024-04-03
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Stumbled upon this place quite by accident, never been before so it was a first for us while over for a premier weekend game. What a find, really excellent, worth coming back again for even if there wasn't a match on! Went for the 'bottomless' bbq meal deal. If you leave hungry, you have no-one to blame but yourself.
smakibbfb . 2024-04-03
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At first it was great. We had a table made for us in less the 5 mins. We ordered drinks and started to settle , but as soon as we mentioned we only want 2 portions of food it went downhill. They told us we could not share any food with other people as it was a buffet night, thats fine that was not the problem. The problem is 5 minutes after they gave us a unltmatiumn leave and pay the bill or move outside as we were "taking up too much room" by not eating. Mind you they knew full well that outside there was no space at all. We left our drinks full and left annoyed. This was one of the worst reasturants expericences ever.
Emiliana G . 2024-04-03
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That’s quite an enjoyable experience. Smoke and Dough in Liverpool offers an intriguing dining experience that melds American and Italian culinary traditions with a unique interactive BBQ twist. Situated in a spacious venue, the restaurant invites diners into a novel concept of all-inclusive dining, starting with antipasti, breads, and pizzas, before moving onto a plethora of meats and sides served right at your table. The idea, reminiscent of Brazilian churrasquerias, promises endless refills of your chosen dishes until satisfaction is reached. The initial offering includes a diverse selection of starters, and as the meal progresses, a variety of meats are presented on a grill placed at the center of the table, although some diners have reported that the meats arrive pre-cooked rather than being grilled in situ. The experience also encompasses a vast array of sides, with options catering not only to meat lovers but vegetarians as well. Desserts, such as the Smoked Chocolate Dough and the Salted Caramel Bomb, round off the dining experience with a sweet touch. Despite some operational hiccups likely due to the novelty of the establishment, the concept’s generosity and variety were well-appreciated, ensuring that most palates are catered to. Pricing is reasonable for the quality and quantity of food offered, making Smoke and Dough a compelling option for those seeking a hearty meal in a convivial atmosphere oai_citation:1,Restaurant Review - Smoke and Dough, Liverpool | Hungry Hodophile oai_citation:2,‘Sizzling in their own fat’ - Smoke & Dough, Liverpool ONE, reviewed.
Michael W . 2024-04-03
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Nice service and delicious food. I really love the steak,it‘s juicy and tender. And drink is that you ordered one and can get another one.
Obito R . 2024-04-03
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Amazing night out, pleasant staff. Full to the brim. Daughter birthday choice. Great family night out in heart of Liverpool something for the meat lovers
Emma E . 2024-04-02
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"Located in the heart of the city, this barbecue joint offers an unforgettable dining experience. From succulent cuts of meat to a vibrant atmosphere, every visit here is a treat for the senses. The marinated ribs are a must-try, bursting with flavor and perfectly charred. The service is top-notch, with attentive staff ensuring your glass is always filled and your needs are promptly met. The cozy ambiance makes it ideal for both intimate dinners and lively gatherings with friends. Whether you're a barbecue aficionado or just looking for a delicious meal, this place never disappoints."
Eurika L . 2024-03-08
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The whole experience was really disappointing, it felt like we were rushed even though it was virtually empty. The hummus which accompanied the bread was tasteless, the meat selection wasn’t great either, virtually no meat on the ribs, the lamb was nearly all fat and the steak was very chewy and quite unpleasant, the only nice meat was the chicken skewers. After paying we left and bought a sandwich to take back to the hotel. Such a shame as we had booked a table and had heard such good things.
Alexis S . 2024-03-06
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Lovely restaurant and staff were so friendly especially Marija!! Food came quickly and in perfect condition. Thank you :))
Bethany N . 2024-03-03
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The food was good and really well made! Although whats not allowing me to give 5 star review is the staff. I once came here with my family at around 2pm, so the restaurant was not busy at all, but we left shortly after because we got seated right by the entrance. We kindly asked to be moved, at least one table away. We were told ‘no’ and to leave or stay where we are because ‘theres nothing we can do’ we weren’t greeted with smile rather just with a look up and down. No apologies were said either! As well as two staff were loudly talking by the entrance where everyone could hear them, nothing positive was said, just talking about their customers. Unprofessional. We left. Me and my family decided to come here the second time after 2months and nothing has changed, we weren’t greeted with a smile and we felt unwelcome, staff by the entrance looked lazy and seemed like they didn’t want to be there as their body language was sloppy and they kept on leaning onto the table, as well as we had to wait for staff by entrance to finish their personal conversation so they can seat us. This time the restaurant was a bit more busy than last time, and we weren’t getting service because staff were filming TikToks! I didn’t appreciate being in the background of their videos as I was eating and I felt uncomfortable, and staff making TikToks were obnoxiously loud, walking around and ignoring customers while making eye contact (we waited 15mins just for our bill!) We were also asked to leave or pick what we want for food because ‘you guys have been sitting here for 10minutes and picked nothing!’ Though the restaurant wasn’t as busy as I’ve seen other restaurants be, and there were plenty of empty tables, nor there were any queues, when we were genuinely reading through the menu and deciding what to get. I felt being watched in this restaurant, when I stood up to go to the bathroom immediately was stopped and asked where I am going as if I was doing something wrong. Overall I’d only recommend this restaurant for takeout or delivery, because the atmosphere and staff were rude. Thank You.
Chantelle S . 2024-03-02
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The overall dining experience today is pretty good. I think the chicken was grilled very well, but the sirloin steak didn't give me a good experience. The meat was a bit hard and the seasoning was a bit bland.
Haoran L . 2024-03-02
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Generally good but I don't like the sirloin. Chips might be the dish I like most hahah. Drinks are fine and price are reasonable.
澜 澄 . 2024-03-02
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Beautiful food, excellent service, very attentive staff Maria was lovely . Thank you for a brilliant night good value definatley be back
Bevbabes . 2024-03-02
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Found this place by accident as we were going to a gig at the Echo and couldn’t get in anywhere close.. Absolutely first class service. Table within 15 mins and food shortly afterwards.. Very nice too.. will be back 👌
johndT6291GA . 2024-03-02
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spent 20 minutes waiting for someone to come over to give us the bill even though we had stacked our plates up because the waitress and supervisor were too busy making a tiktok despite making eye contact with her. Food was good though
abi m . 2024-03-01
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Lovely place for food. Great quality meat and really nice staff. Would definitely come again and will recommend to everyone.
Samantha L . 2024-02-28
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Visited Smoke & Dough Liverpool ONE last night with family and the food was excellent. Maria was our server and was absolutely fantastic. My mother is a coeliac and Maria reassured her about what foods were gluten free. Can't wait to go back there again!
ianoT1198WH . 2024-02-26
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What can i say after being excited and travelling to eat here with my family we were left disappointed 120 pound to eat for two kids and two adults we had the bottom less meat and no sides the sides were charged extra meat is shocking and poor quality ive had better steaks in weatherspoons for less than ten pound with a gin we had 2 drinks each me myself and my two kids we asked for extra bread to fill up bread is the nicest part and hummis meat is so dry over cooked and chewy i say coughing and almost choked as was like chewing a dog toy it was so bad the only good thing about the place is the staff are attentive and the drinks are nice but way over priced am happy to pay 120 pound for a meal but dont expect to put the meat in a napkin and take it back to cut up for the dogs the smoked brisket i dont think has been in a smoker or slow cooker its like chopped hard beef no option of plain chicken for the kids not spicy despite the fact you all have to have bottom less we will never be back here and stick to ben or viva brazil poor quality meat chewy dry and over cooked ... despite not many people in resturant maybe thats why it was so quiet ... disappointing i wasted 120 pound of my hard earned cash on some think i could throw in the air fryer and dry out myself 😆
kellybU3527WP . 2024-02-26
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Staff were very attentive and accommodating. Bottomless platter was good value. We were looked after by many staff but our main host, Maria, was so lovely and made sure we were happy. Couldn't fault the service we received.
pam b . 2024-02-25
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Lovely food, great atmosphere, our waitress maria was amazing so helpful and very polite nothing was 2 much trouble for her will definitely come again
Emma g . 2024-02-25
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Amazing food came to Liverpool for the day 4 couples Brilliant afternoon food was great staff was good, right in the center 😋 full now
Adam P . 2024-02-24
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Food is 100 %, service is brilliant. A fantastic place to eat with friends or family. A massive mixed grill of favourites cooked to perfection
Seaside14200767020 . 2024-02-24
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This was our first time at Smoke & Dough at Liverpool One Shopping Centre, Annabel was so friendly, explained how it all works and was very patient, will be visiting again.
Sheli B . 2024-02-23
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Been to the liverpool smoke & dough a few times, this time bad experience. When eating my dessert, I found a pointed peice of plastic off a container. Luckily I never swolled it as it would have been hospital for me. The mangeress offered me...
jay a . 2024-02-23
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Was a great find, food was lovely and Annabel was a brilliant and attentive waitress. Went for the bottomless meat meal 👍🏻
briankA3694KN . 2024-02-22
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My first visit to this restaurant, the food is delicious. Hot, fresh and very tasty. I will definitely be making a return visit when I am next in Liverpool.
Gillmurphy . 2024-02-22
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Very friendly staff, great service, really tasty food. Would highly recommend Smoke and Dough. We were over from Irleand for an overnight stay and we wanted to try something different and we came across Smoke and Dough while out shopping. One of the girls came.outside...
Paul C . 2024-02-19
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It was a splendid experience for us. Especially Joe and Paul who helped us to choose the best drinks and food. Highly recommended place to chill out.
Fearless55232315905 . 2024-02-17
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Amazing experience, Alex was amazing, so grateful for our time!! Love love love, food was excellent, drinks on point, 10/10 will be coming back
Brayden K . 2024-02-17
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Bland not worth the money don't come back with more got to wait long time try to fill you up with bread no gammon no sausage steak cheap avoid
carlandtrudy2019 . 2024-02-16
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Bland, bland, bland The 2 course £17.99 meal was so dull & tasteless. It would have been tastier to eat the credit card. Soggy lukewarm bread & tasteless hummus (how is this so bland). Followed by grilled meat that surely died of natural causes. I...
julesm767 . 2024-02-16
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I spotted Smoke and Dough online whilst looking for places to eat whilst we visited Liverpool. We had a lovely evening, all the staff were friendly and efficient. The meal was different but really good. You get a bread basket for a starter with a...
Vacation02542606476 . 2024-02-16
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Great place great food great staff Speedy service Nice toilets Drinks are nice Amazing Brilliant Fab Staff are very welcoming
Alicia D . 2024-02-16
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Fantastic taste , cooked to perfection.great service . Background was sound. The pepsi was pepsi…ing more than it has ever pepsi’d before.
Sean M . 2024-02-16
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Great evening and lovely experience. Annabell was lovely and very helpful with guiding us through the menu. Thank you :)
MaureenJohnson1969 . 2024-02-15
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Wow, just wow the staff Lilly and julieanna was out standing. The food was amazing and the atmosphere was great.. to top off they made our anniversary extra special by bringing us cake . Thank you so much for all you done . This was...
Nicky D . 2024-02-15
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Came here for our sons 16th birthday meal, from start to finish the service from Maria was excellent, attentive throughout and nothing was a problem, the food for the 4 of us was fantastic and a lovely touch for our son with a suprise cake...
hod1725 . 2024-02-15
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Food beautiful, staff were lovely an then me an my wife was listening to funeral songs while eating (in the arms of an angel) absolutely strange but other than song choice everythin was lovely
Lisa marie Harrison . 2024-02-14
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Came here for valentine's day great value bottomless grill, great atmosphere,food cooked well,lovely staff and great cocktails on 2 for 1 would recommend and will be back.
Richard G . 2024-02-14
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We booked for valentines night for food and drinks. Service was really quick and waitress Kim couldn’t do enough for you, and the food was gorgeous. Definitely recommend:)
Melissa C . 2024-02-14
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We have been here in the past and the last time was rather underwhelming so we decided to give it another chance me and my fiancé came in on Valentine’s Day for our date and we were not disappointed, our server jorja was polite and...
connorb1999 . 2024-02-14
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We had an amazing meal for Valentine’s Day food was delicious and our server jorja was great will definitely back again soon!
Justamermaid99 . 2024-02-14
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Went last night. Pre booked our table via the website, got sat down straight away and drinks came straight away, food came almost straight after ordering as well. All meats really nice my favourite being the minted lamb. Plenty of staff members working so nothing was slow. I definitely will be back !
CarMadUK . 2024-02-11
MORE AT Google
Smoke and dough was the very first place I wanted to go when I arrived in Liverpool. I had heard so much about it from my girlfriend; how good the food was, the cozy feel, and good value for money it is, and the staff...
Robbie B . 2024-02-11
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Great value for money, I came with my boyfriend and ordered the bottomless. Had a great time would definitely come again
priscillao837 . 2024-02-10
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Have never been before but the staff were very attentive, getting a high chair at our table even before we asked, and offering excellent service throughout, constantly checking we had enough food & drinks. Really enjoyed the Bottomless Lunch menu, with a variety of meats.
Cgfdss . 2024-02-10
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Our first time at Smoke & Dough, myself and my partner having a day out for my 30th birthday tomorrow. We was served by Jorja who was very nice and always ensured we were having the best time. Will definitely return!
Lauren D . 2024-02-10
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Had a lovely bottomless bbq here. The smoking bbq served in centre of the table looks impressive. Jorja was a great server.
Victoria D . 2024-02-10
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This was the perfect meal for my group of friends visiting Liverpool! Jorja was incredible, she explained the menu and the process to us and had great customer service. Would highly recommend!
SRose144 . 2024-02-10
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5 stars amazing food and Julie anna excellent service, would highly recommend, location is close to the Albert dock and q park car park
Michael_loup . 2024-02-09
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Meaty food. Well priced. Went early so a bit quiet but staff very attentive
D Price . 2024-02-09
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Stunning restaurant with lovely food & atmosphere. Vegetarian options were amazing and fab service from our lovely host Julieanna! Definitely be back!
Alexandra M . 2024-02-09
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Fabulous restaurant, lovely atmosphere, fantastic food, we had a two course platter or can upgrade to bottomless with steak, lamb, burgers, chicken, pork and ribs. Starter hummus served with a variety of hot bread in a basket. Good choice of drink and beers. Staff brilliant...
kimandsuzie . 2024-02-07
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This place is my favorite every time i visit liverpool i love the food, and the staff its so helpful. The food is coming as soon as you seat down
joadorableunique . 2024-02-06
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Amazing place for a night out. The food was unbelievable and the service first class. Our server Maria couldn't have done any more to help us. Highly recommended.
darren w . 2024-02-05
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Amazing Food. Great atmosphere and beautiful place.. Wonderful service from a young lady named Maria. Helpful, polite chatty lady. Nothing was too much bother for her. Defo recommend
Holly N . 2024-02-05
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Chill atmosphere and great food!!!
Kavya Singh . 2024-02-04
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Service was slow but the food was good. We had a lovely server Dana looked after us very well checked on us and made sure we had every we needed.
Ann J . 2024-02-03
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Food was delicious served quickly, would visit again! The pizza bases were particularly nice, the decor in the restaurant was nice and the end table hot plates with a really good feature.
P2491SCbrettb . 2024-02-03
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Halle was lovely, great food, great atmosphere, affordable price. The lamb and halloumi were our faves. Only downside is that the tables are quite large so can be hard to have a conversation but not a deal breaker at all, still a really nice place.
RNR1988 . 2024-02-03
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Amazing food, amazing service, amazing place. Thanks to Halley for her service, she was lovely! It was quite full, but the service and food was still fast😍
kellyruanyf . 2024-02-03
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Amazing staff and service, food 10/10. Had to change table time and wasn’t a problem, very accommodating, would definitely recommend
charlotte m . 2024-02-02
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Relaxed atmosphere, food served to order, fresh, hot and tasty, friendly staff. Plenty of selection of meats and can have extras of choice with bottomless
Angela B . 2024-02-02
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Lovely welcome from Maria - even though we were a little late. She talked us through ordering and was very helpful with food intolerance we had in our group. Lovely, relaxed experience and fab food and drinks. Thank you. We'll be back.
SunnyJaamy . 2024-02-02
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Amazing night out at smoke and dough with thanks to Halle! Great food and atmosphere! Service amazing with Halle checking we have everything we need. Definitely come again Liverpool one
Tia B . 2024-02-02
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Great good bottomless bbq Food was spot on delicious And deserts wow Great service also Would recommend and definitely be back
andrew g . 2024-02-01
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Keyrah was a great server, very fast service! :) would highly recommend this restaurant! Food was really delicious too!
Cristabelle O . 2024-02-01
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Very good value for money, especially if you like meat. Nice cocktails which were very nice. fun experience with the grill on the table
aliya A . 2024-02-01
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Great food! We had the fixed price bbq - very Good value for money! Our waitress, Juliana was very helpful! The cocktails were amazing.
sarahmicallef1993 . 2024-02-01
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Popped in unexpectedly, had a lovely meal. Didn’t know what to expect. Good value food and service good, son loved it if you like meat try it
Annjordste . 2024-01-31
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Lovely night Amazing food and amazing staff had an amazing date night🫶🏼 will be back in the near future 100% Thankyou!!!
Bethany M . 2024-01-31
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My stomach has been hurting since eating from this place on Saturday night. I wanted a to order a pizza and the lady told me I wasn’t able to I need to buy meat or a veggie all you can eat platter so I ended up going with the veggie platter not sure how you can go wrong with cheese and a veggie burger but here I am with an upset stomach days later the man serving us sneezed all over his hands and when asked to go and wash his hands he got defensive I honestly feel like this place still has rats and I wouldn’t recommend to anyone
Jxmmy GGANNG . 2024-01-30
MORE AT Google
Had a great time here at smoke and dough. It’s mine and my boyfriend’s first time in Liverpool and we definitely would recommend coming here for food. Ellie was our server, she was polite and really made us feel welcomed. She explained the menu perfectly,...
caitlindible . 2024-01-29
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First visit was amazing, second visit was just as good, 18 months later and the quality of food and the variety is somewhat lacking
Kathy-ann-11-1-9-8-4 . 2024-01-29
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Amazing food. Alex is a credit to the business, was very attentive and always asking if we wanted anything (not to the point where it was intrusive though) Highly recommend to anyone who loves their meat!
Josh Williams . 2024-01-28
MORE AT Google
Gotta say, the bottomless meat feast was worth every penny! Customer service was extremely good, really pleased.
Savvy . 2024-01-28
MORE AT Google
Amazing place! Reasonable pricing on the food. Had the bottomless grill, great tasting food all very hot and tasty too!!
Josh W . 2024-01-28
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What a great place amazing food and the staff are 5 STAR Spacial thanks to julieanna friendly and welcoming manner We will be back for my son’s 21st birthday meal 🍺
jack y . 2024-01-28
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Awesome! "This all-you-can-eat barbecue restaurant offers an exceptional variety of fresh, high-quality meats and delightful side dishes, all in a cozy, welcoming atmosphere."
Jinyi J . 2024-01-27
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Went in expecting to eat... I started with the sirloin which took more than 5 mins to chew the single mouthful I had, in the end I went to the toilet and spat it out because I couldn't break it down, the skewered chicken was pretty dry, customer service wasn't great, I was given the card machine to pay without being told what the bill was, wasn't even asked what I thought about the meal, it just wasn't a pleasant experience...avoid imo.
G Hendry . 2024-01-27
MORE AT Google
Amazing food , staff amazing we love this place 6th time here , will definitely be back , couldn't do anymore for us brilliant
I7003CNjennyp . 2024-01-27
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Amazing food and attentive staff, especially from our server, Lacey. Quality ingredients, would def recommend the Brisket Chips and the Garlic Green Beans. Will be making this a regular spot for a date night, we thought it was great value.
Stacey P . 2024-01-26
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Lovely place with lovely food also lovely staff Halle was very helpful and also lovely , we have visited smoke n dough a few times always been lovely food and drink here will be back again
Melissa M . 2024-01-26
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Had the bbq meat,it was tasteless,couldn’t tell you what the 2 sauces were as they were also tasteless,1 word to sum it up ‘bland’ the young girls serving were very pleasant which was the only good thing about this restaurant
Tracy L . 2024-01-26
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Went in for lunch and drink on spur of moment. Lovely staff greeting and waiting on us. Wasn't sure how the menu worked but it was explained you get a bit of everything for 17.95 each or a bottomless for extra. Then you purchase the side dishes at extra cost. Due to place only having around 8 diners the food was delivered quickly. A mixture of breads to start followed by various selection of meats such as chops,steaks,chicken,brisket,ribs etc etc. The meats were ok but some really fatty got the impression they were not the most expensive cuts available from suppliers. Enjoyed yes go again probably not.
Keith Hornby . 2024-01-26
MORE AT Google
Superb banter. Top meat. Class laughs.
Joe Kelly . 2024-01-26
MORE AT Google
Party of 5, adults and children. Never been before shown to table and menus left on the table with no explanation, we had to ask 3 people until we finally got a proper explanation of how it actually worked (so set menu vs upgrade -...
PinkyDink . 2024-01-26
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Absolutely amazing food, cooked to perfection!! Would have loved to do the 'bottomless' option but i was too full!! Cocktails were delicious too!! Would highly recommend the smoky dough cocktail, comes well presented for those who love a pic of their drinks!! Staff really friendly...
Vicci H . 2024-01-25
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We called in on the off chance to see what it was like. I have to say it was really good, service was excellent our server was Ellie she was lovely. The food, we had the fixed menu, it was great definitely no waste at...
gillianbB4782CH . 2024-01-24
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Smoke and dough was great value for money and really good food. Ellie was a fantastic server. Would highly recommend!!!
Georgina A . 2024-01-24
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Friendly service and tasty food! Lovely midweek treat 👍
Bert Konterman . 2024-01-24
MORE AT Google
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1833 Opinions
Delicious food in a beautiful restaurant with excellent staff! Definitely recommend this place and we will definitely be going back again! The staff can’t do enough for you, so friendly and welcoming.
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