Based on 2.128 opinions finded in 1 websites
Based on 2.128 opinions finded in 1 websites
Nº 185 in 1574 in Tower Hamlets
Opinions
Delicious food and great service every time we dine in there.
Sarah B . 2025-03-15
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Incredible service and food! View is stunning. Can not recommend enough
Matthew Thompson . 2025-03-14
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Favourite restaurant in London (I lived there for 2.5 years)
Charlotte Killen . 2025-03-14
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Excellent food, atmosphere and great quality service
Jill Kersey . 2025-03-10
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Today, we had the pleasure of dining at this wonderful restaurant, and we were absolutely delighted! The atmosphere is cozy, the interior is stylish, and the food is simply amazing. However, the highlight of our experience was the exceptional service. Our waiter, Ali, was incredibly attentive, friendly, and professional. He helped us choose the perfect dishes, explained everything in detail, and made sure all our preferences were taken into account. Thanks to his care and genuine hospitality, our evening was truly perfect. We will definitely be coming back and highly recommend this fantastic place to everyone!
Людмила Григорук . 2025-03-09
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Why do I not go here more often?! Wonderful food, both varied and perfectly executed, plus an overall exceptional atmosphere. However what makes this restaurant stand out is the genuinely wonderful service. From the person at reception right through to the wait staff, everyone did all they could to make the evening special. A big shout out to Zoltan our waiter, who was also our Sommelier by default. They have a sensible corkage policy for us collectors and at all times, Zoltan delivered both food and wine flawlessly and with a genuine enjoyment. Thank you for a terrific evening.
Matthew Starr . 2025-03-08
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We were there with a large group, the wait staff were very good and friendly, the food was good, can be recommended
Arnauld Eygun . 2025-03-07
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We loved the food, the friendly service and the views across the Thames. Maybe because we don't live in London, the noise level was high for us, but we enjoyed the buzz and had a great time.
Christophe Trefalt . 2025-03-01
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We’ve walked past Smiths of Wapping countless times but never had the chance to visit—until my mum’s birthday. From the moment we stepped in, the staff were incredibly welcoming and friendly, setting the tone for a great evening. The atmosphere was warm and inviting, and the food was absolutely perfect. The fish was incredibly fresh and flavorful, and every dish we tried was beautifully prepared. It’s been a long time since I’ve had a 10/10 dining experience in London, and this was exactly that. Whether you’re celebrating a special occasion or simply looking for a great family dinner spot, I highly recommend Smiths of Wapping—especially with its stunning Tower Bridge view.
Elvis Azisova . 2025-02-28
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Excellent! It was our first time here. We'd walked past many times and liked the look of it and finally came to treat ourselves as we were celebrating. It was impeccable from the moment we walked through the door. The staff and service are formal to exactly the right degree without being stuffy, so we were well looked after at every moment. The setting is stunning with views onto Tower Bridge and the Shard, across the Thames and with boats outside. The restaurant itself was spacious, comfortable and tastefully done out. The food was stunning. Everything was delicious, sumptuous, precisely executed. We couldn't fault a thing. We had it on the lunchtime set menu which we thought was reasonably priced and for it they offered lots of choices for each course and were not stingy with the portions. We squeezed three courses in because it was just so good! This really is a quality restaurant, the kind of which can seem all too rare. We can't wait to go again!
James Riley . 2025-02-27
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It’s so rare to go to a restaurant where fish and seafood is the star attraction and to find that the quality of the ingredients and the execution of the cooking is first class. Smiths of Wapping is first class! Take a look at the pictures and need a write more…..
Jamlar . 2025-02-26
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Thank you yet again..... Everything you do is 100% The place is amazing Staff are amazing Food is amazing One word AMAZING
Gary Moyler . 2025-02-23
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Every time we visit Smith’s of Wapping, we are blown away by the quality of the meal. The flavors are simply out of this world, and the presentation is always top-notch. It’s not just a meal; it’s an experience! The team are friendly and attentive, making each visit feel special. Without a doubt, this is the best dining spot around, and we can’t wait to come back for more. Highly recommend to anyone looking for an amazing, special moment in London.
Bodytonic Clinic . 2025-02-22
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This restaurant is 5 star! The food is always exceptional. Fresh seafood, amazing portion sizes and every dish full of flavour. The staff are friendly, attentive and professional. The restaurant views are stunning and the atmosphere and lighting inside are perfect. One of Londons best restaurants.
Miss T T . 2025-02-21
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The food is excellent & the service is one of the best. I love bread and butter here ,Will be coming back soon
Cuong Nguyen . 2025-02-16
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This is simply a wonderfully run restaurant. So much so that despite all of the distractions of Michelin starred restaurants in London, this is where we keep coming back to. The fish is superb; the dishes are inventive; and the wine list well curated. It’s just a lovely bit of London that goes back decades and let’s hope for decades more? You feel quite special here.
Sandra Hayday . 2025-02-14
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Very great restaurant with great service! If you like good seafood, this is the place for you!!!
Robert Wagner . 2025-02-09
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Classics restaurant with delicous food and beautiful view at Thames river and Tower Bridge. Round tables allowing nice experience and enjoying group event. Recommend.
Honza Novák . 2025-02-09
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Another good visit to this place, the quality of fish is very good and worth the price. No it’s not cheap but you get what you pay for. The only little small quibble is we kept saying we didn’t want more sparkling water, not sure why it kept being brought. In the end we just let it go and had it filled up. But it’s a minor point
Nikki M . 2025-02-02
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Been to Smith’s of Wapping a few times now and I cannot fault it. The service firstly has to be up there with one of the best restaurants I’ve been to (every time). For a seafood lover the food is fantastic, the menu has a wide selection and makes it incredibly difficult to choose what to have! Would highly recommend going to try their set menu, incredible value and a big shout out to the cocktail menu too, some of the best!
Nicole Geden . 2025-02-01
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Outstanding. We came for lunch. Had the chevice sea bass and blackened cod who were both amazing. The the best ccoked lobster and monkfish. Service was friendly and attentive. Would highly recommend. It was fantastic
Sally Breavington . 2025-01-27
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I have been there once on a Xmas party and was very impressed with the whole scenery atmosphere staff and the food was absolutely fantastic, ! Then around a year later took who was back then my girlfriend now mother of our 3 kids on a date night , Bess her thinking she was going to go harvester and being overdressed ina eye catching lovely red dress I then drove in to Wapping high street with a very confused looking girlfriend to then relised where we ws about to enter , she nervously made her way up the stairs once inside it could not have worked out as perfect as it did , staff greeted us , a guy playing the grand piano by the bar area then we was shown to our table overlooking tower bridge its was absolutely an amazing evening !! I have recommended smith to almost everone I know if they fancy an great place to dine and especially date nights definitely pulled the cat out the bag that evening be returning again soon for our 8th anniversary
Jinja 1 . 2025-01-22
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Veal main , oysters and octopus starters with two tonics and two glasses of wine 161£ Service was amazing from them , and they were very thoughtful constantly checking on us throughout the meal , food was amazing no faults at all. Old fashioned inside - think they could improve there decor but other than that a fantastic restaurant on the river which I will be returning too
Yasmin Taha . 2025-01-11
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I went there today with my sisters and dad to celebrate his birthday and was blown away. From entering the restaurant, the staff were attentive and immediately offered drinks whilst we waited for our table. We were seated by the window with magnificent views of Tower Bridge. Our waiter Ali was one of the nicest, friendliest waiters I have ever had serve me. He couldn't do enough for us. The food was superb and didn't take too long to arrive at the table. This restaurant is one of the best fish restaurants in London and I can't wait to go back.
Mark Manning . 2025-01-11
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Absolutely Amazing is the best way to describe our experience. The staff was professional and lovely. The food was DELICIOUS! Great experience all around!
Wendy Gomes . 2025-01-04
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I absolutely love it all. Strong recomend this place.
Elaine Calka . 2025-01-04
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Excellent food, atmosphere, and service, with a diverse menu. Recommended!
James . 2024-12-22
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Lovely meal at Smiths with colleagues, following a recommendation. Nobody had any complaints, food was tasty, well presented and excellent value. Great wine list too. Pics are of my choices - roast turkey (I know, sacrilege in a fish restaurant, but you know, christmas!) and the creme brulee which was AMAZING. VERY full tummies all round. Excellent service (shout out to our waiter Alex who did an excellent job) and thanks to the patient front of house staff and others who always work incredibly hard in December in particular. Will definitely be returning!
Lorna Villiers-Jones . 2024-12-19
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Exceptional service! Stopped by for lunch after the gym, and the food just keeps getting better every time. We didn’t have any alcoholic drinks, just water, and the cost was around £85 per person—an excellent value for the incredible service and outstanding food. Highly recommend it—the food was absolutely out of this world! Dover sole - is my recommendation Managed to squeeze us in without a Booking, but was once my local for years Thank you
Rogelio Fitzgerald . 2024-12-18
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Super! Very well cooked seafood, lovely service and enjoyable wine that didn’t cost the earth. Delightful!
Lisa C . 2024-12-18
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Christmas Dinner at Smiths. Great food and fab service once again 👌
Joe Sait . 2024-12-18
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This was our second visit to Smith's and was even better than the first. The fish is of exceptional quality. The staff are excellent, friendly and very helpful. The location has great views of the river. This is an annual treat for us and we look forward to returning in 2025.
Janice S . 2024-12-18
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Smith's wapping Very nice resturent and very good food everything and good service
ABDULL AL NUMAN . 2024-12-16
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I have visited this establishment multiple times and previously enjoyed the dining experience, but this visit was an extreme disappointment, primarily due to the appalling quality of service. From the start, the experience was riddled with mistakes and unprofessional behavior. After being seated and offered water, the waitress proceeded to pour water leaning over one of my guests as she could not reach over and spilling ice across the table. Instead of walking around to properly serve the water, she leaned over and attempted to clean up by using her hands to scoop up the fallen ice, which was unprofessional. Next, when the waiter came to take our order, I asked for the meunière cod, clearly describing it as per the menu (lightly floured and shallow-fried in butter). Instead of confirming the order, the waiter incorrectly interpreted this as a request for battered fish. He repeated the order back with visible confusion and uncertainty, further diminishing confidence in the service. The final straw came with the same waitress who spilled the water earlier. When serving the prawn cocktail starter, she dropped both the spoon and fork on my shoes which required a visit to the bathroom to clean which was both careless and frustrating. After enduring this series of poor service incidents, I spoke to the General Manager, expecting a resolution or at least an acknowledgment of the issues. Unfortunately, the GM failed to address the situation adequately. To add insult to injury, when the bill arrived, it included a service charge despite the unacceptable service. We had to request for it to be removed. While the food remains good, the service has deteriorated to an appalling standard. The lack of professionalism from the staff and the failure of the General Manager to resolve these issues have made this an incredibly disappointing experience. I will not be returning.
Travelling Doc . 2024-12-15
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Had a lovely evening food was amazing. But. Please check if you have any allergies. As was not asked by staff. When looking at the menu the fish is fried in peanut oil - which I really don't understand. Lucky I was able to have it grilled.
sarah-jane foss . 2024-12-15
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No sign of the cost of living crisis in Smith's on the day our party had lunch there. Every table was full and the place was buzzing. Food was really good, and plenty of it. Wine was excellent and so was the service, considering how busy the restaurant was, and we were not rushed through our meal. We did have to get off the table at 5pm so the staff could prepare for the evening shift, but by then we'd been sitting there for 4 hours, so it was fair enough. The restaurant overlooks tower bridge and the LondonEye on the bank of the Thames, so is in a great location. It was particularly festive at the end of November with the bridge and the Eye all lit up with Christmas lights. The bill with wine came to about £120 per head for two courses and a few desserts (not everyone could manage a dessert), but we felt it was worth it for the quality of the food and for the overall experience.
Michelle Preston . 2024-12-13
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Although making a pre visit booking and travelling from Scotland for our annual visit to this restaurant. We very very disappointed to be allocated seats that meant I was looking directly at a solid wall ( the far end of the restaurant) and had no view of the magical Thames or the bridge. Spoke to the general manager and was advised that there was no other seats absolve. As all tables were booked !!!! This really spoiled the total experience. Being stuck up against the wall meant that you were surrounded by very large round and noisy tables and st times failed to get the full attention of the normally excellent waiting team. The tabkes at this solid WALL area of the restaurant appear to me to be a stopgap and should be changed to make their patrons feel welcomed.
Bill Logan . 2024-12-09
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One of my most favorite dining experiences in London. We are really looking forward to visiting Smiths of Ongar after this exceptional dining experience. You're paying for value and quality here. We had what felt like a very personalised staff experience. You're well looked after but not harassed. I can't recommend Smiths more. Between 2 of us we had the following; Pan-Fried Tiger Prawns, Garlic, Tomato & Chilli Sauce (the sauce is absolutely delicious with the fresh warm bread). Soft Shell Crab For mains my husband had the steak with dauphinoise potatoes. I had Roasted Shellfish (½ Native Lobster, Whole Jumbo Tiger Prawn, Scottish Scallops, Grilled Cherry Tomatoes & Garlic Butter) Our mains were very substantial. We really didn't need the starters! But my husband did enjoy a dessert of melting chocolate cake. Our bill was over £250 but this is a dining experience unlike the average. A great place for special milestone or celebration.
Neet Nutrition . 2024-12-09
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Had a fab time last night. Every single staff member was welcoming, respectful and courteous. For this alone, I will be back. Food was exceptional. Mehmet our main waiter was great!
Kez Asa . 2024-12-07
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Visited yesterday for an afternoon meal. From the welcome at the front door it was a superb experience. The food was incredible and the staff were extremely attentive throughout. Nothing was too much trouble. Highly recommended.
David Henning . 2024-12-06
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Our 2nd Visit to Smith's...has to be 1 of the Top fish restaurants in London. Great Place serving Great Plaice....! ❤️ Loved it....
Denis O'Hea . 2024-12-06
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I’ve eaten here twice a year for the past 2 years as part of a large group. Each time I’m reminded of the impeccable service, joyous waterside location and most importantly the really first rate food. Another winner today, this is how a restaurant should make its diners feel, plenty of others should come here for lessons on how to do it. Octopus Sea Bass Christmas Pudding Albarinho
R A . 2024-12-05
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Fantastic food. Not cheap, but IMO, totally worth it.
John Abbey . 2024-12-05
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Excellent food, good wine and good service. The fish was superb. Waiting staff were attentive, knowledgeable and very helpful.
WL E . 2024-12-05
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I ordered the steak and it was delicious. My friend ordered fhe seabass. Fantastic too. Service was quite fast. The view was nice but the sun shone right j yo my face. Rather uncomfortable.
Tan TM . 2024-12-04
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I attended Smiths of Wapping last night and was met by a very RUDE hostess at the front desk. I was there to celebrate my birthday and a family member had booked the table. I gave the hostess the reservation name to which she could not find. Rather than asking me if she could see (the email reservation) as most would she told me to “Step aside “ to let others in. I then went back after confirming the name of the reservation, again she could not find it. So I called my relative to realise the booking was made at Ongar (a simple mistake) and told me to step aside again. Good customer service would have been to have a colleague to check with me while she was serving other diners. I was made to feel extremely unwelcome, and I had the right attire on. I would like to add that the team at Ongar were fantastic and so welcoming throughout my entire experience with them, creating a very personable experience when I finally arrived. (Please express my gratitude to all the staff at Ongar). The food was exceptional to match and they were very accommodating.
Mikala . 2024-11-30
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Absolutely fantastic service by all of the staff. The food was good and the place had a busy, lively atmosphere. I'm definitely going back in the summer to take advantage of the riverside view.
Zebrano Roberts . 2024-11-26
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Its just lovely jubly . just Amazing ,the food is to die for and .professional staff a big warm welcome,. Love it...
Derek Foster . 2024-11-24
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We’ve been coming to Smiths Wapping for a number of years. Last nights visit was a table of 9 with a new waiter Mehmet. I have to say his attention to detail and general friendliness was if he has been there for years. It certainly made the night more enjoyable. I have to say from the moment we were greeted to the way all the staff we spoke to responded this restaurant is still no 1 The food as always is absolutely perfect and presented how you would expect. Cannot fault any part of the night. Oh and for those that didn’t know. Bakewell tart is back!!!
P Harris . 2024-11-23
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Yesterday I celebrated my wedding with family in Smith of Wapping & it was the best choice ❤️ Food, atmosphere, extremely good service, stunning view. My guests said it was the best restaurant they ever visited ❤️ Highly recommend!
Kristi Kopaczewska . 2024-11-20
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Service was efficient. Staff were courteous, professional and attentive. Food was flavoursome and plenty. Lovely place to come if you like fish.
D.M . 2024-11-15
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Went for a birthday celebration. Once again, not let down. Excellent food and service
Steve Robbins . 2024-11-14
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Great location and service, decent food
darren elmes . 2024-11-12
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Food was excellent!! I like my food hot with heat and this was how I received my food, hot from the beginning right to the end and tasty also. My fish was cooked to perfection. Staff was friendly and helpful. This was my second visit. Went a couple of years ago for my wedding anniversary. Would recommend visiting this restaurant.
Rosie Posie . 2024-11-08
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Love this restaurant! These guys have got everything 'spot-on!' From service, (unbelievable service) to venue (overlooking the Thames with views of Tower Bridge) to choice of menu (excellent choice and quality of food). If you love seafood and want great service you will love Smiths of Wapping. In my opinion it is in the top 5 of seafood restaurants in London.
Giles Jackson . 2024-11-03
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Although it's not cheap it is amazing!
Lizzie Harris . 2024-10-30
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We went here for my birthday and normally my daughter doesn’t eat that much but here she really liked de food and ate everything!
Juah Seo . 2024-10-29
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Wonderful staff, friendly, professional and helpful. The food is delicious and cooked to perfection. I think the oysters I had were the best I've tasted, yum yum yum.
Karen Hearne . 2024-10-27
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Great shellfish Dover soul was poor and not worth the price Good service but overall a bit pricey and wouldn't return
John Pottle . 2024-10-26
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Always excellent. My favourite seafood restaurant in London.
Hazel Clarke . 2024-10-26
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Brilliant food and service, couldn't fault it
Steve Crussell . 2024-10-22
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Never had a bad meal or bad time. Always a pleasure.
Brian Weeks . 2024-10-22
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In London for a birthday show. Looked for a fish restaurant and found Smiths. Great service team, wonderful food. Certainly worth a try, but for a special occasion.
Dave West . 2024-10-20
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Love Smiths of ongar, so tried Wapping and it was just as amazing, always great service and fantastic food, beautiful location. Will be back
Nichola Marks . 2024-10-20
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First time visit. I had heard good reports previously, but the food exceeded my expectations. Service excellent but not intrusive. The tables are not crowded together and there is a pleasant buzz in the room. Recommend
Jem McD . 2024-10-20
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Brilliant night out. Black cod! Love it. Will definitely visit again (if I can get a reservation).
Simon Ballard . 2024-10-19
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Absolutely amazing! Fantastic service. It was a special occasion and Smiths was perfect I had the Sunday lunch!
Grace Lane . 2024-10-15
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Food was excellent, the views are stunning.
Val Grethe . 2024-10-13
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Visited with friends for dinner. Really relaxed atmosphere, staff were so friendly, polite, knowledgeable and thoughtful. The food was amazingly delicious. I had a special, "Pan Fried Lemon Sole Fillets & Shetland Scallops, Mussel & Saffron Cream Sauce with Shallots & Peppers". We shared the desserts and they were fantastic.
Aubs UK . 2024-10-11
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Amazing place fantastic food and Service
Paul Thompson . 2024-10-11
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Great atmosphere and service. All staff were attentive and courteous. Food was outstanding too!
Tom Ashwood . 2024-10-11
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Fantastic restaurant with excellent food, spectacular views and brilliant service. Fairly pricey but worth it.
Andrew Donovan . 2024-10-11
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Enjoyed an incredible meal here recently. The halibut, seafood starter platter and crème brûlée were all delicious. The waiter was excellent and a lot of fun
Jack Barry . 2024-10-08
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Classy, very busy restaurant Food & service unbelievable Atmosphere superb, nearly fell off my chair when I recieved our bill but it was 100% worth it, the food was absolutely devine especially all the meats including the sea foods so so fresh & beautifully cooked. 10/10 Was a treat for my wife's birthday, returning soon with some close friends, will also choose Smith's of Wapping to celebrate our 39th wedding anniversary next month. For what it's worth & I eat quite regularly in many top restaurants around the whole of London, this is one is one of the best I've visited & eaten in over the past 20 plus years, I can't recommend this top end fantastic quality restaurant enough....
Micky Evans . 2024-10-06
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Lovely place, good food, attentive service.
Marialisa Guazzelli . 2024-10-05
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This was our first visit, a present from our children. Food and service were excellent. Unfortunately we were seated next to a couple who were hot desking and conducted their business on their mobiles throughout.
Clive Maynard . 2024-10-04
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Amazing. This is a 5 star experience
Bren 4 4 2 . 2024-10-03
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Great atmosphere and very good service. All staff were attentive and courteous. Food was good too.
Doug Sheppard . 2024-09-27
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Stylish restaurant with Thames views just south of Tower Bridge.
R M Guest . 2024-09-27
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This place is a great place to catch up with friends or first dates, the food is amazing.
Janet Edwards . 2024-09-19
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Thank you for your lovely service. Had a really lovely evening. I would recommend this place to anybody that loves fish can't wait to visit again.
Linda . 2024-09-19
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Fantastic restaurant! The food was amazing and the staff were brilliant. Will definitely visit again.
Sabrina Rodrigo . 2024-09-16
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Great fish restaurant in fantastic location. Very good service. Attentive but discrete. Very tasty fish. Good wines
John Rees . 2024-09-15
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Simply exquisite! Dining at Smiths is nothing short of a culinary experience that transcends expectations. The seafood here is prepared with such precision and elegance, every bite feels like a celebration of the ocean's finest. The Shellfish and Oysters are truly divine—fresh, flavorful, and presented with such care that you can’t help but savor each one. The Mussels are tender and succulent, while the Sashimi offers a perfect balance of freshness and delicate taste, melting in your mouth. But the star of the show has to be the Hot Shellfish selection. Featuring perfectly seared Scallops, a Giant Tiger Prawn that’s full of flavor, and half a Lobster that’s as rich as it is indulgent—this dish is nothing short of phenomenal. Every element on the plate is masterfully cooked, making it an absolute must-try. Whether you're a seafood lover or just looking for an extraordinary dining experience, Smiths is the place to be. Highly recommended!
Lauren & Laurence Sykes . 2024-09-07
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Went for my birthday. Had a lovely time.
Yemaya Sankofa . 2024-09-06
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10 out off 10 exceptional simply AMAZEING our waiter memit was 2nd to none an exquisite experiance
Big dave Mccarthy . 2024-08-29
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Only one word can describe the experience. WOW
Dallas . 2024-08-26
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I've visited this restaurant a few times, every single time the food has been excellent, the service is always to a high standard and would recommend to anyone.
Helen Briscoe . 2024-08-25
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5 Star every single Time! Adam is amazing too !
Majors East ham sales . 2024-08-24
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On Sunday we enjoyed a fabulous lunch at Smith’s in Wapping. This is a fish restaurant located on the river thames giving you an amazing view of tower bridge. When we arrived we were given a friendly welcome before being escorted to our table. Once settled our waiter Saulius presented us with the menu which was full of amazing sounding fish dishes. They also serve meat courses and a roast on a sunday. Starters (1) Steamed Scottish Venus Clams , garlic , shallots and chablis (2) Grilled Cornish Mackerel Fillet , fresh creamed horseradish , english watercress These dishes were absolute heaven and were being enjoyed with a bottle of Albarino. Mains (3) Guernsey Skate Meunière , sautéed samphire , brown shrimps , lemon buerre blanc (4) Baked Norwegian Halibut , tartare and parmesan crust , chablis cream sauce The cooking was absolutely perfect and definitely the best halibut dish I’ve ever had. Desserts (5) English Wye Valley Strawberries , clotted cream ice cream , butter shortbread (6) Caramelised Apple Tarte Tatin , vanilla ice cream The desserts were just a perfect way to finish a truly excellent lunch. Every dish was cooked to perfection. They have a very extensive menu so you could easily see why people return on a regular basis. This is definitely something I can see ourselves doing in the future. The service from the team is first class and nothing is too much trouble. My only disappointment was that I hadn’t been before but be rest assured it will not be long before we’re back. So without any doubt I would highly recommend a visit. Many Thanks to all the team for a fantastic visit and look forward to seeing you again soon.
Lloyd Stevens . 2024-08-19
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We came for Sunday lunch, it was very good. Good choices on the menu. Our food was hot and nicely presented. All the staff were very friendly, helpful and polite. A very clean, relaxing and spacious restaurant. Recommended
Peter Phelps . 2024-08-19
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Absolutely our favourite restaurant. Unbelievable value for money, extensive menu, delicious food & 5* service with stunning views. Thank you for another gourmet experience.
malcolm rothstein . 2024-08-12
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great place with wonderful , quality food, definitely recommend for those who love seafood. From the menu Trian with crab and prawns is really good. From the mains recommend seabass
Narine Jordan . 2024-08-12
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I visited the restaurant on Saturday evening with my wife and 2 other couples. We had an early table and after our 2 hour slot we continued our evening at the bar. The food was excellent but not cheap. The service was good but waiters in the restaurant and bar area seemed to be on a selling mission much like an old school double glazing salesman!! The whole experience was marred by the fact that one of our party who is disabled had continuous issues accessing the disabled toilet facility. Normally these facilities are locked and require a special key to utilise them. This is not the case at Smiths. On 3 occasions my friend had to wait to access the toilet and on each occasion it was occupied by a member of staff. Obviously this was not acceptable and he requested to speak to the manager. The managers response left our party and other diners who were leaving the restaurant in complete disarray. He said the toilet was for everyone’s use and he should have been made aware of my friend’s disability. My friend had been in the restaurant for 4.5 hours in a wheelchair using the lift to access the restaurant from the bar and again on leaving the restaurant to return to the bar. The table for 6 people was set up with 5 chairs and a space for my friend in his wheelchair. I think the restaurant was well aware of the circumstances. The manager had a total disregard for my friends disability. There are lots of great restaurants in London so I suggest you think twice about visiting Smiths. If you check other reviews you will see other issues with the management here. Happy to take your £100 per head but not as happy dealing with situations. In the words of a band from the 80’s yazoo “DONT GO”!!!!
John Laing . 2024-08-11
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I had heard a lot about Smith’s so decided to book lunch for 9 of us to celebrate my 70th birthday. I was taken to a table by the window which is what I had requested. The service, quality of food and general ambience is second to none and I will definitely be returning soon. We had the lunch set menu but with lots of choices. The manager asked who was Greek? I said my late husband was half Greek and after a chat about Greek names, I was offered a bottle of champagne or wine on the house. This made my day really special and I cannot praise the Manager and Staff highly enough.
Michele Zinopoulos . 2024-08-10
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Ideal for a business lunch or dinner 👍
Mark Price . 2024-08-09
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Delicious food and amazing service, huge thanks to Mehmet who took such good care of us and provided us with truly amazing service!
Olga Kamyshova . 2024-08-07
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Always a pleasure to eat here. Attentive waiting staff and great food as always. One of my favourite restaurants in London
elaine abbott . 2024-08-02
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Service from start to finish was exceptional. Food was prepared and presented to the highest of standards. Wine glasses filled continually. Attention to detail did not go unnoticed. Nothing is too much trouble. Beautiful views across The Thames and of Tower Bridge.
Bernie Roper . 2024-08-01
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Fantastic meal again at our all-time favourite restaurant. Service is great and restaurant has lovely views of Tower Bridge.
Paul Gilbert . 2024-07-26
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