Smithdown Balti in Liverpool

the meal never arrived and they refuse to give me my refund

The onion bhajis were incredible ❤️

ordered at 17:39, and I was still waiting at 19:45 after being told at 19:05 it would be 10 mins

Food was so fresh and tasted beautiful 👌

Arrived very late, but was delicious.

Waited 1 and half hours for 1 curry and the shop is literally up the road. The lamb was tough so won’t be ordering from there again.

Food is always great. Spicy chicken chat is lovely. Always delivered hot and quickly and food is always fresh. Vindaloo is tasty too

30 minutes late 1 hour 55 minutes wait for food to arrive

Order was late so had to ask for an update. Also curry sauce for Tikka Main was missing. Last time it was the Raita dip missing. A shame as they are normally so reliable

Great meal once again no waste and looking for more. Excellent food.

Excessively long estimated delivery time to start with, but then was over 45 minutes late after being marked as delivered - excuse was they were only using 1 driver. The food that did arrive late was nice & hot though. Wont be getting delivery again.

Had to contact for an update as was supposed to receive it between 6.40-7. Then changed the time to 7.35 but it was late for that as well. A shame as they are normally good. Last order they forgot the salad and dip for Tikka Main

Has not been delivered I’m still waiting ordered at 7 why’s it saying been delivered when it has not been delivered

Food was good but nearly 2 hours waiting for it is ridiculous. I tried getting a refund and no response.

Honestly love it there customer service is amazing and the worker ishaan is great such a nice guy, food was 10/10

First time ordering from here much enjoyed good value. Will be ordering again

well if I new when I ordered my order was going to be over two hours for my order to arrive I would not of ordered. I won't be ordering there again.

Great quality food, cooked to perfection

Tasty food. Good value. Efficient and friendly service

I have ordered form this restaurant a few times now. I have never been disappointed. food tastes great dishes taste different to one another as they should. great value great food always arrives hot. I have no hesitation in recommending the Smithdown Baltic. very hay

always lovely food and relieved it early, thank you

Delivery was over an hour late. Food was cold. Wouldn't recommend again

Our go to curry house, always taste great, piping hot and on time! Thanks

Regularly order from here and the food is always so tasty. Great value for money, one of my favourite local takeaways

Very good food. There are more busy in some hours, then u need to wait bit longer but I think everyone understand it... They made fresh full meal faster than McDonald's do one burger..

Arrived super early and was the best curry I’ve had in a while. Will be ordering again!

Really good meal enjoyed it and will order again👍

It was marked as delivered in the app long before it actually arrived

As always the food was delicious and well package and very hot...Many Thanks 😊

Nan wasn’t right wasn’t meant to be 1 cheese and garlic nan and 1 garlic both was garlic and they both had about 4 puces of cheese on not the first time this has happened not happy

Lovely food. Fresh ingredients as always.

Ordered at 6pm estimated delivery 6:45pm - 7:05pm. Rang at 7:30pm to be told it will be with me in one minute. The tracker had updated to enjoy your food finally arrived at 7.55pm. Cant fault the food it was good but delivery time relly let this plac

Best Indian food in Liverpool! Not too expensive and very tasty, highly recommended

Starters were ok (onion bhaji and cauliflower pakora), but both curries were rubbish - vegetable balti just tasted of lemon (I know what a balti should taste like and this wasn’t it), and prawn korai was watery and tasted of nothing. Sadly wouldn’t recommend.

Food as always great from this place. Best curry in Liverpool.

Really good tasty and fresh food!

food was AMAZING and so well priced- rice two naans and two mains for 16.50. cannot beat it. the boy answering the phones n taking orders is a credit to the place he was running the joint!! will be my new go-to.

We've tried a few places locally after moving from another city (which had a lot of very good Indian / Bangladeshi places) and this has been the best by far. Really delicious, actually spicy food (we had chicken madras and saag paneer). Food was hot when I got it home, all packaged really well. Couldn't believe the price either. This will be our local now!

Delicious food again from here. Thank you.

The food is as amazing as ever, the freshest most flavourful madras you could ever wish to taste. Thanks as always!

Our order was 1 hour late, cold on arrival and missing drinks!

Over an hour late. Sauces had spilt all over the food and upon calling up was greeted by dismissive staff who put the phone down.

Well two hrs and still not arrived

The food from this place is great but sometimes the delivery time is awful, I can understand a long waist on a weekend but a Wednesday evening? Still waiting now an hour after the stated delivery time.

The food was delivered half an hour earlier than requested and unfortunately not everyone was at the delivery site because it was so early. Also, one of the meals was missing as we had been given 2 of the same dish instead of 1

El servicio de entrega es realmente malo. Esperó más de 2 horas para la entrega. Una pena ya que la comida es deliciosa, pero el tiempo de entrega es inaceptable y me pospuso la reserva de nuevo.

whats disappointing is I never thought would need to make this review. Have ordered from this amazing venue for years. I appreciate its Saturday Night but their customer service was beyond bad. Just saying its Saturday for a delivery which took 2hrs 10 mins isn't ok. I know £50 for an order mighten seem alot but partner go to bed before for arrives isn't great, and getting your staff to hang up on me repeatedly when chasing the order, again not great. To compound issues 4 dishes spoiled. Bad

Awful experience… food was FREEZING after the 1.5 hour late delivery. Called restaurant asking whether everything was ok and he was so rude and laughed at me. Very upsetting

love this takeaway food is gorgeous and prices are really good best takeaway in Liverpool!

Food was nice could have been hotter considering they'd not long opened. Popadoms missing

Good spilt everywhere all over the food. Very poor. Was giving you another chance after the last poor episode with cold food and 2hr 11minute wait for food.

As always, the best takeaway curry in Liverpool.

All was good except one rice was missing the boiled one

Everyone enjoyed this food - really good!

Very disappointed. The chef has definitely changed as I used to order from here regularly a few years back and it has always been so good. Won’t be ordering again!

Always great quality, fresh ingredients

Waited 60 minutes longer than the original 75 minutes delivery time. Food was poor, garlic naan was cold garlic butter on the bread. Dry chicken. Sauces were not flavourful. Sauces which accompanied the popadoms were nice though. Would never go back

Curry was gorgeous & hot !delivered on time , will order again

Food was nice but waited ages for it.

Nearly an hour late. Said it was out for delivery when it clearly wasn't. Food was cold

Was over an hour late than the time I was given but food was delicious

Give me my money back.STILL not been delivered!! Will leave bad review!!! Terrible service and no food!!!! 1.5 hours later!!!

food took over an hour and a half to arrive since we ordered. I feel like a partial refund would suffice for my extreme anger, and hinger caused - my hungry flat mate took some anger out on the wall, which wasn't pleasant WOULD YOU LIKE TO PAY FOR THAT TOO. Other than the complete disappointment with the silly amount of time, the food was nice, overall DISAPPOINTED.

All lovely freshly cooked and hot, mixed grill is delicious Nan bread was soft and fluffy so nice. Quick delivery lovely friendly delivery man

2 hours late. Food cold very poor service. Last time I order

Very nice food shame it was late

The food here is absolutely amazing. Can’t fault any dish we have had ….but don’t order to be delivered. You will wait forever with excuses of broken cars and “10 more minutes”! We went to collect ours in the end (after reading the other reviews re delivery) so our food was lovely and hot, but a shame we had to do that.

Order places at 6.50 received food approx 8.40 nice food but wait time was far too long

Took over 2 hours to get delivered. Used for years won't be using again as not even a discount offered

decent food, quick and very tasty. Big fan of bloke who served us was cracking up jokes. Definitely recommend the fiery Bhuna and the king prawn masala. Big Up!

Food over half hour late and it’s stone cold

Late and not answering the phone it's over 1hr 45m

never received my meal. I phoned to try to resolve the issue and found the guy on the phone to be abrupt and refused to attempt to resolve the issue, he also refused to refund me. Shame as I have been a customer with smithdown for years never thought I'd ever be treated the way I was treated this day. Hopefully just eat can sort this out and issue me a refund. For an owner (he claimed) I found him to be very unprofessional and lacking in customer skills. Never ordering here again.

foods always lovely, nearly always arrives early. Best Bhajis around!

Food ordered at 1904, didn’t arrive until 2137. Called at 2030 to be told it’d be 20 minutes max

Apart from being an hour late the chicken madras was overcooked causing the meat to be a bit dry and there was very little filling in the keema nan. There is also a 40p bag charge even though no bag was supplied. This is the first time I have had cause to give anything but a positive review for the Smithdown Balti and I would certainly use them again in the future but I might try somebody else next time.

Naan bread covered in grease, curry was watery and tasted nothing like a dupiaza, chicken was disgusting, half the rice was cold, and the food wasn’t even ready for collection when I arrived despite me receiving a notification it was. Definitely avoid this place. Also had a dodgy looking office chair instead of proper seating.

Best takeaway in Liverpool. Friendly service, always made quickly and excellent quality every time. I’ve been coming to Smithdown Balti for ten years and I’ve NEVER had a bad curry 👌🏼

Perfect everytime, we travel from Whiston as it’s so good. The madras is truly the best curry I’ve ever had. Thanks guys!

Always very great food they never let you down quality is outstanding. Thanks.

The food was cold and the chips and bread were rock hard very disappointing and was 2 hours late had to phone the restaurant 3 times to see where the food was paid £39.3 so food should be hot and on time .

Can't give a star for delivery time as I ordered my meal at 5.40pm should have been delivered by 7pm actually arrived at 8.10pm I ordered an extra curry sauce for the biryani but they sent an extra rice instead, then had to wait till 8.45pm for the sauce to arrive, I think 3 hrs wait for a meal is ridiculous, meal was quite tasty but won't be ordering from here again, I know it must have been busy on new years eve, but please don't take orders you can't fulfill, felt so sorry for the lady taking the complaints

Superb food - everything delicious - always great food from here !!!

Short delay but expected christmas eve. Super food as usual.

Delicious, filling and piping hot! Thank you! I can't wait to finish the rest tomorrow lunch. ;)

Food is great and delivery really good. Highly recommend. Thanks.

The worst curry I have ever received which is a shame considering how nice it was last week!!!

food was nice but 2.5 hours late kept getting lied to on the phone saying it was with the driver if they were telling the truth it would have been with him for about 1.5 hours and stone cold dont order if you think it may be busy

Over an hour late and still not arrived .the shop mark it as done when it’s not. Was suppose to be here 18.55 - cannot contact the shop as it’s down as delivered

Beautiful food , warm , neatly packed , friendly deliver driver. Really enjoyed it

The nicest curry I've had on a long time. Thank you very much :-)

garlic and cheese naan was that good i want to go down smithdown shouting about it

Great food and customer service

Delivery was nearly 2 hours late phoned 4 times, by the time it was delivered it was too late to eat it very dissatisfied with the service and was let down this time

First time using take away won't be using again I phoned told one minute it be there. 45 minutes still waiting as a diabetic I have to eat meals at set times can't comment on food still waiting

Customer service terrible again.

The food was delicious but, for the second time, one of my pickles was missing. Last time they forgot the lime pickle and this time it was the mango chutney. I gave them 5 stars last time because it was just an oversight but it’s happened again. Also, I ordered at six, they said it would arrive between 7.10 and 7.30 but it was 7.45 when it got here.

Great meal as always my favourite Indian takeout

Good food, took 2 1/2 hrs to come

Fantastic as usual- the best madras around, thanks guys ♥️