Smacks Hamburgers in Sutton

Very good customer service from staff. Very polite, friendly and professional. Will definitely visit again

food came 1 hour later than originally estimated. Chips were tough as if they had been reheated.

Great food, very good quality and fast delivery

Best burgers who wants a McDonald's when Smacks burger is available.

I recently placed an order ,unfortunately, found it to be overly salty. It was difficult to enjoy because the seasoning was quite overpowering.

Order was missing items and food was cold

Brisket burger was very dry at this location.

Average place Not keen on the dipped burger Smash burger is average I personally wouldn't have the food again

By far the best burger in town.. quality meat, smashed beautifully thin, melts in the mouth.. the bread, the sauce absolutely everything about it.. even the fries are crispy and thin.. one word of advice tho, ordering for delivery won’t do it justice as it always comes coldish, either dine inside or call for collection! Hands down for the smack down!

Kitchen 4 mins away from me.. I waited for over an hour.. still no show. The kitchen number is invalid you can't check.. place closes at 11.. it's 11.05 pm now.. I thought ill give u a 2nd chance as u apologiesd last time but never again!! I will not recommend you to anyone as ur burgers are smaller than mcdonalds and the service doesn't exist

Great as always although forgot my peri peri on chips

Burgers fine, basically McDonald's standards. Chips really not good.. stale, dry and tasteless

Great value for money was really nice

Quality and quantity not worth the money. order was extremely late and cold. A total rip off.

Food not worth the money. Very expensive for the quality and quantity. The food was cold and took over an hour to arrive.

Great again thanks although chips have changed like the old ones better but still good.

Drove in the wrong direction and stopped for 10 minutes, then drove in another 10 directions before coming

I ordered 3 chicken nuggets wow’s dry and they a a ham burger which was also DRY and there LITERALLY was no sauce given to me.

Criss cross fries were good and so are the chips. Cheeseburger was underwhelming. Ketchup soaked into the bun. Red onion was hardly there and only 1 slice of pickle. Patty was tasty but crispy and dry. I would order again but would order y a different burger

I want a refund as the food was late plus I had to travel to collect it as the driver was having trouble following his sat nav also driver was very rude

Ikra at the south croydon branch was very welcoming. Food 10/10

27/04/2024 - ordered food for me and my daughter for the second time from here. First time was bad enough was stupid to give them a second try. Over £30 later for two people including delivery charge and says ‘delivered’ however NO SHOW!! Called restaurant was also told JUST EAT drivers are not contactable. AVOID AVOID AVOID

It was very tasty, everything I ordered was good quality. I also like the fact, that it was delivered early.

Ordered here today. Unacceptable customer service. Items missing however owner claims he gave driver both bags. Driver claims only one was given and I requested a refund for BOTH missing drinks and a refund for one is being sorted which is ridiculous… will never be ordering from this shambles of a restaurant again. AVOID THIS ONE go to the smacks in Southend croydon much much better there.

The driver spent 25min driving to another job I assume in the wrong direction before delivering ny order. As a result the food was cold. I would remove this driver ASAP, useless human being with no care for customer service.

I ordered a smack down burger nuggets and a milkshake they gave me 2 kids cheese burgers and a milkshake

Easily the best cheese burger I’ve ever eaten great value for quality food please don’t ever change this will be a firm family favourite for take out thanks guys

Excellent hot and delicious food delivered in good time thank you

Waiting for 30 minute for get 1 burgher meal and 1 chilli bites My food it had been ready for 15 minutes But no one put it in the bag an give me After I ask and they remember about my order the burgher was very nice but the fries and the chilli bite they had very bad taste becouse oil is very very dirty

This food is rubbish and overpriced. The buffalo wings were so salty and the criss- cross fries were stale.

Very good thank you hot food and very tasty.

I have not received my food??????where is my order

Actually a good burger, well seasoned and the fries are good.

the burgers were soooo good! decent portions and very tasty. definitely ordering the brisket burger again!

Very nice hot and tasty food excellent

Excellent today piping hot food and fries back to how they were originally slightly crispy and not soggy, classic food and great. One of the best burger and fries in London !!!

Food is a hit and miss - can be very good at one point then suddenly the second time, the food has too much sauce or soggy chips

Great restaurant and wonderful service. Thank you x

Best burgers around. 100% recommend

Ordered twice from smacks now and it’s been 10/10 each time ⭐️ the food is hot the portions are great really good!

Food is always warm and good quality.

I only order from here because of the Oreo milkshake. I decided to try the food items. Big disappointment. That smicken sauce they use is absolutely foul. It was in the burger and on the wings. It’s horrid, overbearing. Ruined what would have been a fine burger otherwise.

Food prepared freshly and really great taste.

My food was warm and did not receive drink or ice cream and they never answer there phone

Burgers taste great, good price too.

Love the food, arrived early and warm. Will be reordering again

Burger was great but fries were a bit cold today. Hopefully better next time Thanks

The food came hot and wrapped up in foil very nice sauce and chicken 🐔. Will order again 😁

Honestly one of the best smash burgers in London

Ordered at 01:00 and got better food than central ldn restaurants. Seriously. Filries, amazing. Fish burger is real, flakey fish. Good Brioches buns on every burger. This place is quality and I've never had such good delivery at 01:00.

Delicious food. Really great quality

So good, we had to order again today. Thank you

The Don burger was lovely! great flavour and a sauce that had a nice little amount of spice to it. Chips were decent though I do prefer a little crispier the flavour was good and most importantly they weren't horrible cold and soggy when they arrived. All the food arrived still hot. The price is steep and to be honest without the 25% off I wouldn't of ordered as even with that its still pricey but I'm glad I did and when there is a good offer on I will order again. it's just down to whether you think any burger is worth that expenditure and I'm not of the mind that the regular price is worth it for any burger even ones as good as what I ate today.

Still one of the best burgers around. The first place that came to mind on National Burger Day. This is a delivery only venue. However this time I found the burger (smack down) way too salty, usually the salt isn't too strong. Hopefully a one off. The smicken fries were great - first time ordered.

The wings were undercooked and smaller rancid. Stupidly this is the 2nd time I've ordered from this place where the wings were undercooked. Don't order from here...

Had a bit of a wait but was well worth it! The food was steaming hot and was so tasty. The best wings I’ve ever had!!!! Will definitely be going back.

Burger was great not as hot as normal but hot but unfortunately the chips were cold and not great today. First time I have ever experienced this and hopefully not again.

Chips were very salty and milkshake could have been thicker but everything else was good

Great burgers as always, different chips today not as good as the usual chips. Please go back to the other chips. Thank you guys.

i did not receive the milkshake i payed for

Excellent burger once again, thank you

Small mistake on order but Smacks were excellent and extremely helpful sorting out the problem. Great food and great customer service these guys really know how to do business.

Ordered From The Wrong Place. Meant To Order From Tooting Bec So I Put In A Request For A Refund.

The other smack stores are closer but I order from this one or none at all!

These burgers are just so good, hot to your door and so tasty. The order is always perfect I can’t recommend it enough, excellent as always thank you

Absolutely gorgeous food and drinks!!! Worth every penny! I’ve never tasted food so well made! I’m so satisfied! Gorgeous place!

Excellent burger so tasty and hot and delivered with no fuss. Would definitely recommend. Thanks

Okay but the patties of the burger were burnt not the way I like them.

Tasty and reliable as always, get their Smicken burger!

Stumbled across this place for lunch on Monday, 100% will be coming back. Best fast food burger I’ve had in a long time, meal for £10 seemed brilliant value for money too against similar places.

Great portion sizes, burger tastes delicious. Will be ordering again

Absolutely recommend Smacks! Their food is amazing, the owner is awesome.

Burgers are on the same level as Five Guys or Honest Burgers! My chicken wings with parmesan sauce isn't my thing which puts me in this position to try all of them!

Been here a couple times and the food doesn't disappoint. Friendly staff too

First time coming big disappointment the buffalo wings( buffalo wings are red with hot spicy sauce )is literally dump in oil and and cheese powder they ask you what sauce do you want but instead they put powder and the burger is so small.

Only gave 3 for atmosphere as it was a ghost kitchen. Staff were very polite and food was on point. Hidden in industrial estate but definitely worth ordering from if in the area. Good double cheeseburger and chips were massive . All fresh

One of the best burgers in town- we all love beef burger and the fresh non-frozen burger taste delicious. If you are more hungry, make sure to try with their Buffalo Wings and chips.

Excellent quality 100% worth the money smacks down so yummy 😋 give a try

Crispy chicken burger criss cross fries was amazing

Food was immaculate 😝 definitely recommend

Food was banging. Top notch service and quick service. Could ask for anything better.

I ordered from here for my family, the order was for over £30 and everything was perfect, delivered well. I will be ordering soon.

The food was really delicious. It was still fresh when it got delivered to us. I have no complaints about the food as it tasted very nice. The beef was so juicy aswell thank you will order again!!!

The food was delicious I would definitely be going again

Ordered from the Slough franchise and I was incredibly disappointed. Cheeseburger had a particular smell and didnt taste great. The chicken wings felt like rubber and didnt taste like it had been marinated but just dipped in sauce. Really sorry guys - its doesnt "smack" at all.

Great value for money food was pipping hot really enjoyed this food

Flavours good. Chips were very crispy but too much sauce on my burger. Put me off and couldn’t finish it as it became like a sweet rather a savoury burger

Lovely food and good value for money

Top-notch burgers and service. The food is always super tasty. Will definitely be back again!

Went with my kids and staff friendly and the food is banging made fresh no burgers or chips sitting on standby like some television all fresh!!!!

The people were fantastic and friendly and the food was absolutely amazing.

I'm so happy I've found this shop I started to go off burgers and couldn't find the perfect wings till now.and my man normally hates takeaways but he loves this place. Cant believe I'm ordering twice it's so good.hilghly reccomend. Thankyou for hitting the spot and will try come in soon. I love the sweet Asian wings cooked to perfection.j

The burgers was to dry and over cooked. i ordered peri peri salt but they don’t have peri peri salt.

Food is really good if you want a burger, this is the place to get it from

Great place to eat, the service was impeccable. A must go place to eat

Amazing food, everything cooked perfectly & very friendly staff definitely recommend! New favourite place!!

The meat is FRESH and the fries is the best

Its really not hard to get this kind of food right, especially on a hungry stomach, however the burgers ordered was awful and small in proportion. Was completly soggy dripping in oil accompanied by the cheapest quality chips. Not what id expect at its price point....or any for that matter. Dont be lured in by the decent decor. There were other reasons why I wont ever return here but the horrible food is the biggest disappointment.

Have tried the other branches too was happy to see they'd opened in South End Croydon. We picked up in person. The chicken burgers, chips and sauces are all great. There is an issue with their beef patties though, they have a very strong, off taste (perhaps from defrosting?) which made my Smackdown inedible (I threw it away). I'd ask the franchisees to look into the quality / condition of the patties. If they sort this I'd give it another try.

Great customer service and even greater food! Definitely recommend and will be visiting more often.