Based on 276 opinions finded in 2 websites
Based on 276 opinions finded in 2 websites
Nº 149 in 211 in Brentwood
Nº 29 of 40 Other cuisines in Brentwood
Opinions
I’m a regular at this place and I can’t recommend it enough! The service is amazing and I will definitely continue coming back!
Anonymous . 2024-03-04
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I come for breakfast every weekend and the food is incredible and the service is amazing. Staff are beautiful and I would definitely recommend this place to anyone.
Mark S . 2024-03-03
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Amazing service by all staff especially our waitress Leah! Food and drink was served quickly and everything was delish.
Taliyah B . 2024-03-02
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Absolutely fabulously delicious lunch and cocktails. Friendly staff and atmosphere. Our waitress Leah was superbly friendly and accommodating inquiring whether we had any allergies and was informative about the menus and checked during our meals if everything was satisfactory..The service was excellent, smooth and efficient. Can totally recommend. Can’t wait to go again!
Tamara B . 2024-03-02
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i came for dinner today and had the cheeseburger! it was amazing and i would definitely recommend to anyone! leah was amazing
Sophie S . 2024-02-26
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Leah served us today, she was very friendly, accommodating and made sure we were well looked after. Thank for the great service Leah!
Donnette B . 2024-02-23
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Holli & Rosie were incredibly nice and showed great service. The food and atmosphere was very nice. I will definitely come again.
javen a . 2024-02-23
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Enjoyed a great night at the Slug & Lettuce and received great service from Holli and Gina. Awesome cocktails 🍹 and great vibes.
Bobbyontheoffbeat . 2024-02-19
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Fantastic bottomless brunch. Hollie was a great waitress and paid so much attention to detail. Slug and lettuce are really lucky to have her.
lewisf377 . 2024-02-17
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Absolutely adore coming to slug and lettuce Brentwood. Amazing atmosphere, beautiful venue and incredible staff! Everyone is more than accommodating and always serving with a smile on their face. Would recommend this place to anyone, will be returning very soon!
Leah B . 2024-02-13
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Well well well… what can I say… there no words to describe how phenomenal Leah S is. She would go to the ends of the earth and even further to provide sensational service! We will definitely be back!
Amelia Q . 2024-02-12
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I come here regularly and I’m always served with a smile. Today I was served my Holli and Gina, impeccable service as always. I will continue to return as I love this venue:)
tonysteel99 . 2024-02-12
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My sister and I had lunch, it was lovely. Well presented and hot. Staff are friendly. The barman advised us to have the lunch deal which is better value than buying a drink and meal separately. Will definitely go again when in Brentwood.
Julie H . 2024-02-08
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Visited Slug & Lettuce for lunch. Fantastic service from Leah S. who was very helpful and attentive. Excellent food. Great value with the special lunch offer. Would definitely recommend a visit.
MCRockets . 2024-02-05
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thankyou Rhys for the great service!!!! you da best, we love gina, rosie and olivia. BEST SERVICE EVERERR. Would come back to see this team again <3
Olivia r . 2024-02-02
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Such attentive service, Georgina made sure she tended our table before drinks were empty, catering to gluten intolerance, with a smile and festive cheer
k3ltf . 2023-12-19
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Recently visited the Slug & Lettuce in Brentwood. Had exceptional service from Leah S who was really friendly and helpful. Will definitely be returning.
davidsP5773QF . 2023-12-13
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we came for a staff christmas party and were served by Leah and Jordon! great experience and great staff, i would definitely return. pleasant reception!
Rutter64 . 2023-12-07
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I came today for after work drinks and I had the best experience! I received a very warm welcome and exceptional service from Leah and Josh. I will definitely be returning and I recommend them
Zaynah H . 2023-12-07
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We are support workers and the lunch option was perfect for ourselves and the people we support. The food was delicious and the service great! Very helpful. Thank you!
GabrielleRS1 . 2023-12-05
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Rosie was magnificent. She was helpful, polite, cheerful and helped us with anything that we needed. Absolutely terrific, I would definitely come back again and be served by Rosie.
Jessica M . 2023-11-25
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Jordon and Gina of brentwood branch done a great job looking after us and the food was lovely and place was clean
sashab25 . 2023-11-24
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I came out for drinks this Friday night and I honestly had the best time. From the atmosphere to the service, I definitely recommend this place! Leah served me and it was the best night, thanks again.
BillyCousinsLFC1 . 2023-11-17
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Me and my work friends come for a chilled drink after a long day. Leah was nothing but pleasant, polite and accommodating. Nothing too much, but customer skills absolutely on point. No complaints, thank you Leah.s
harleychapmanx . 2023-11-16
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Had the most amazing bottomless brunch and the best service from Filip and Leah. Definitely coming back!
Rhys L . 2023-11-14
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Rosie was brilliant absolutely smashed it with the politeness efficiency and genuinely the best brunch host we’ve ever had!
Paigeh2807 . 2023-11-11
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Fabulous service for brunch. Leahprovided the best service you could ask for your table. She made sure all the food and drink was 100%. We had a great brunch, thank you :-)
the-huggins . 2023-11-11
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Leah and Filip were amazing servers and always made sure we were comfortable and happy during our time!
alexi-jo h . 2023-10-29
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Leah and Filip were amazing - so accommodating, friendly and made my birthday a great experience! ❤️❤️
gracefK6933VF . 2023-10-29
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We were in the Slug and Lettuce today. My partner asked for another round of drinks (our second). He had stipulated on his first order that he liked a pint glass. On the second round he was served with a half pint glass which was...
Traci V . 2023-10-14
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Luke was on the ball and made sure we didn't run dry. Excellent service with a smile. Would definitely recommend!!!
angieaB1602KA . 2023-09-09
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Extremely DISAPPOINTED booked for my friends BIRTHDAY the bottomless brunch . Well what can i say didn’t stay snd wont ever set foot in the place again !!! The place was absolutely dead ( only one other table in there ) me and friend had the bottomless and the birthday girl cousin turned up and was told she had to sit on a different table as she wasn’t bottomless:O. I informed staff the cousin was only having a quite bite to eat to give presents and then leave as she had work but said as not bottomless had to sit on a separate table. I myself who work in this industry think this so called rule is outrageous especially on someone’s special day . We obv had to leave and no one else to go as short notice , so thankyou for ruining my friend’s birthday. Avoid like the plague !!!!
Rachael M . 2023-09-04
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Rosie and Georgina were amazing servers, drinks were made fast and the food came out quick. I had a burger and it was delicious. Would definitely visit again!
tonysteel99 . 2023-09-04
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Stopped in Brentwood to pick up a present for a friends birthday so we called on for lunch. pleasant clean tidy bar, Great service and lovely staff. Would definitely recommend
Jean W . 2023-06-21
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Had a great night learning how to make cocktails with the lovely Percy. Prosecco, pornstar martinis, espresso martinis and then a surprise jaegerbomb too. We were sat upstairs in what felt like our own VIP area before heading for what was really nice food on a nice table at the back downstairs. The 6 of us were very well looked after and it was excellent value for money. Thanks to Percy and the manager for ensuring we all had a great evening!
HaroldWoodGirl . 2023-03-26
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I visited this morning with my husband. We ordered a breakfast meal and our tea was brought out after 15 minutes of waiting. We waited a further 35 minutes for our meals. It wasn’t busy in the restaurant at this time so it was very frustrating. I asked the barman for an update and he went to the kitchen to find out. He then didn’t report back to me, instead he went back behind the bar to finish some cleaning (not to serve any customers I must add). I then had to go and ask him again to find out what the update was. We weren’t given any milk with out pots of tea, we had to ask another waiter for this. Additionally, when the barman took our order, I asked if it was possible to swap an item on the breakfast menu for a different one, which he agreed to and processed. However, my meal never came with the alternative choice and I had to ask for this. The venue was clean but the service extremely slow and lots of little errors that made the experience frustrating and not enjoyable. We won’t be back.
504jemmat . 2023-03-11
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My friends and I had such a great night on my birthday Cocktail making masterclass. We learned how to make our favourite cocktails and also had plenty of nibbles, Prosecco and bombs!! Maddie was a brilliant teacher and made the experience really enjoyable. We wasn’t rushed and I was made to feel really special. We then stayed for the night with music and 2 for 1 cocktails. Would definitely recommend for any celebration or meet up!
Sightsee782135 . 2023-01-17
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Excellent service felt very cared for. Luke was amazing! Food excellent drinks perfect. Great service. So much choice.
Laura M . 2022-12-10
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Good for drinks and ok food … We visit here from time to time because it’s local , they have some good offers on drinks. We have eaten here and it was ok, nothing to write home about and the service of food was slow...
FredandAle . 2022-11-13
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Visited with my partner recently and really enjoyed our visit we had only popped in to get out of the rain and ended up eating and staying for a few drinks I can highly recommend the Seabass salad it was delicious I opted for a...
Londonfan72 . 2022-11-08
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Such an amazing time Maddy is fantastic literally went above and beyond couldnt praise her and the team enough
Ciaran P . 2022-11-03
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Meet up with a few friends and had an amazing time. Great cocktails, friendly staff and really good food! Thank you for a fab night!!
kellyhat22 . 2022-11-03
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Had such an amazing night here! My friends and I loved the new summer cocktails and the food was fantastic!
miamagness . 2022-08-15
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Had a great day today food was tops and service by ell was amazing couldn’t wish for a better day thank ell and chef will definitely be coming back again
312charmainew . 2022-08-14
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Came for a couple drinks with my friends but ended up staying for a meal aswell, the food was amazing and service was very quick, would definitely recommend and will visit again.
sophiety22 . 2022-08-12
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Went into slug and lettuce the other week for dinner and drinks and the staff were very attentive and helpful. The food was also great, would highly recommend!
G4556MAhannahs . 2022-08-10
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Went to have a nice dinner with my family and found the staff to be very friendly and helpful. The food was cooked to perfection and the staff helped me choose what food would be suitable for my nuts allergy. Overall would highly recommend and...
MinseoLeoKim1045 . 2022-08-09
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Food looked wonderful and also tasted nice. The servers were really nice and friendly. Will definitely be returning next time
TBryce02 . 2022-08-09
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Really lovely atmosphere and staff. I enjoyed the 2 4 1 cocktails with my partner 😍 the food was delicious 🤤 would deffo recommend!
420Whelan . 2022-08-09
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They have great and tasteful food, delightful staff and a wide variety of drinks for you to chose. 10/10 would go again.
791phoebew . 2022-08-09
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Excellent breakfast ! Good service ! Fantastic service from ELL and the team ! Not rushed and food was really nice and hot !
Nick M . 2022-07-01
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All the staff at Brentwood are Amazing they made me feel so special and I'll definitely be returning.
H2705WJthomasa . 2022-06-25
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Came for a bottomless brunch, best one I've been to! Staff were attentive and kept us topped up and the food was amazing! Definitely coming back another day!
mb2061 . 2022-06-25
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Brunch drinks menu not great, however the 2 staff Stephen and Henry were very accommodating and on the ball. Made us very welcome and we’re helpful when needed, all in all a very enjoyable 2 hours.
zoej652 . 2022-05-02
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Visited here with some friends and found the staff very helpful and they dont beat you up price wise for the food and drinks
billmarl . 2022-04-09
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Only had a coffee in the morning but they serve food as well ....service was great staff were polite and it's one of the cleanest pubs I've been in. You will be seeing me again!
davie9 . 2022-04-06
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Had an amazing experience here, great nightime vibe and amazing deals on drinks. Would definitely recommend!
matthewaE1074IC . 2022-04-03
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Me and a few friends decided to try out the cocktails here and we were very impressed! 2-4-1 offer makes it well worth a visit and we even had a few light bites that didn’t disappoint. All the staff were super friendly and helpful and...
jack001robinson . 2022-03-31
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Lovely friendly environment with really friendly bar staff, Ell, cannot recommend to visit this pub enough x
Lorna P . 2022-03-29
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We went as a family for Mother’s Day afternoon tea,whilst placing the cages down on table the waitress knocked my husband’s tea everywhere, we got a ‘sorry’,but didn’t bother to clear up,one of the desserts was a shot glass with thick cream,and a small amount...
Moira P . 2022-03-28
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Recently visited the Brentwood site with some friends for a brunch had the best time thanks to Carrie and Jess for looking after us and being a right laugh they really made our day and brunch! There was one gentleman however that was extremely rude...
Jasminexoxo123 . 2022-03-08
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Guy behind the bar acting like a right diva. Waited ages to be served and he was extremely rude and unfriendly.
Olisuds . 2022-03-05
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Food is gross, looks nothing like the photos and doesn’t taste great either, service with a smile does not exist girl on Wednesday night had a face like thunder. Closing the bar an hour before the place shuts is weird it’s usually like 20 minutes...
Louiselovesyum . 2022-03-03
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We went for a birthday meal and left early not wanting to spend any more money there due to a young male stuff member being rude and patronising whilst ordering food, had better experiences at S&L in other locations but wouldn’t recommend this one due...
EllaRDempsey . 2021-12-05
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Was great jess and Ellise made great cocktails staff were great had a good time recommend going and perlite
L331BRjoeyh . 2021-11-07
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Outstanding service by Ellise hostess with the mostess her cocktail making skills were out of this world and the service was 10/10 so friendly and welcoming also Jess was very accommodating can't wait to come back
louisewY8119UV . 2021-11-07
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Staff were great but the food was terrible. I resent paying 50+ pounds for a couple of drinks, a massala with 2 pieces of chicken. 2 doyley sized tacos and an incinerated sandwich.
Andrew A . 2021-10-04
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Amazing girls, Jess, Louise and Ellise were so nice! The atmosphere is awesome, we asked the girls to turn the music up and they did, the service was 5Stars and the food is really good! Great vegan options too! Would higher recommend, will come back...
ioanan919 . 2021-09-13
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The staff here are amazing and have outstanding service. Big thanks to Jess, Louise and Ellise who made our drink and memorable experience
X8270TBjosephm . 2021-09-13
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Pre paid drinks for table, no decent table assigned. Couldn't start a tab. Had to get my own drinks, had to ask them pass me drinks to put on my table. Really embarrassed, first time in Brentwood, joke. whats point of booking prepaying drinks, if...
199shafa . 2021-09-11
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I visited with a group of friends for Bottomless Brunch, the lady who initially served us (Ellis) was more than helpful with some questions that we had and ensured we were topped up when necessary. I was pleasantly surprised with the quality of the food,...
VikFlatmanx . 2021-08-21
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We came for a good night out me and the girls, then all we saw was two charming boys with buckets asking us for glasses and if we needed more drinks. we’re super friendly and charming danced with us and sang the hole night really...
ChloeCarter11 . 2021-07-28
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I had a few drinks with some friends at slug & lettuce, we had an amazing service from the waitress names Jess she was very polite & friendly so well organised & welcoming she really made our night special !
751dennil . 2021-06-20
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I just recently went out to have our first drink and food with my colleagues after lockdown. Always please with their cocktail deal and quality. Our waiter Percy was amazing and showed us how is being human behaving even if he is serving us. It’s...
593adriennp . 2021-06-01
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The place is nice. The food is ok. Staff could be a little more friendly. Nice place otherwise. Atmosphere is pleasant.
millymandy1 . 2020-12-15
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I was just like to say had a lovely evening food was great drinks was good and Emma Turner was great
Malc0989 . 2020-10-29
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Visited on Saturday for birthday drinks with my girlfriends. Had a table booked for 2 hours however we didn’t get our order taken until after 30 minutes and we then had to wait another 30 minutes to receive it! Dreadful service and we had no...
Maria M . 2020-10-12
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Could only book table for 2 hours, after 1 hour we still hadn’t got our drinks, I called the landline to remind them of our order!! Complete waste of time, drinks were great Shane we only had time for one round!!
TracyS540 . 2020-10-10
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Food was banging, had a lovely drink, water and cucumber, bartender was Emma and the small blonde girl. They are funny. Totally would go again just for the bartender
Rob L . 2020-09-24
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Visited for a girlie brunch & was exceptionally pleased with the service we received.. one member if staff went above & beyond to make sure we was served with exceptional service & always had our glasses filled .. Emma Turner you are a credit to...
mummalock . 2020-09-21
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Had dinner this evening, Cod and Chips was insane, Excellent food, lovely drinks garnished with lots of fruit and perfect service from the staff. A lovely experience, will be sure to return soon.
craign2901 . 2020-09-09
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Enjoyed several rounds here one evening recently which included making the most of their 2-4-1 deal. Their espresso martinis are great as are the brambles (tanqueray gin with blackberry liqueur). Decently priced in a atmospheric bar area. Have been here a couple of times now...
gkw09 . 2019-12-31
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Went here with a few ladies, for our mummy’s Christmas dinner. Staff were very friendly and more than happy to help. The table was decorated with Christmas hats and crackers. The place was clean. It was 2 for 1 cocktails all night, so we made the most of it. Cocktails are reasonably priced and delicious. We eat from the Christmas menu. What we had was nice and very flavoursome. The potato’s that came with my beef dish was amazing!!!The reason I didn’t give a 5* was that, although the plate was hot, the beef was just warm. Not hot enough. But apart from that, we had a good time
dretaLondon . 2019-12-16
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The wine glasses are absolutely disgusting - covered in water marks from the dishwasher which, ok, are harmless but really not conducive to enjoying a nice glass of wine. Add to that the numerous lipstick marks around the rim and it just doesn’t make for a pleasant experience. Went back to the bar to ask for a clean glass and even the barmaid had to pick three more glasses before she found one she felt was acceptable. Unfortunately that was little better so I just got a napkin and cleaned it as best I could. Management please take note!
alisonpG5480EY . 2019-12-14
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Spoke to the deputy manager and he suggested going to the police, end of conversation. No care, shock or response. I hung up thanking him sarcastically for his interest. Are these folk devoid of feelings?
Smeeshfaz . 2019-10-08
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Cute place for lunch with drinks. Love the 2 for 1 special on cocktails! Ordered a sharing platter for lunch. Loved the presentation of the food. Friendly service.
sarahfidler . 2019-07-27
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Booked a table here via Open Table. Arrived 15 minutes earlier - no one to greet you to show you to the table, I stood at the bar for 20 mins (along with at about 10 waiting to be served drinks/food). Getting frustrated I walked into the seating area and spoke to a waitress to ask who I speak to about by table booking. She spoke very little English..and after walking around the bar she finally showed me to a vacant seat right next to the bar under the stairs I asked if this was the table I had booked and she looked at me blankly.She spoke to another lady behind the bar who asked me what the problem was, was I asking for a ‘tab to be opened’ I explained I had a booking and would like to be shown to the table I had booked in the eating area and not just a spare one in the bar. .....was told I wasn’t on the booking form so I showed my confirmation via Open Table - the lady then appeared to be aware of my booking but by that time I not only was so frustrated I had no time to eat due to a theatre booking. Really disappointed.
Sarf-Lunndoner-40 . 2019-07-19
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We went here with the intention to eat, that didn't take place. The staff are absolutely hopeless and no idea what customer service is. Being ignored, waiting 10 minutes without even be acknowledged let alone served is ridiculous. There was a lot of wandering around by the staff that were not behind the bar, perhaps focus on the customers needs instead of parading round or going to the far end of the pub to join the gossip hudle. Those behind the bar were painstakingly making a cocktail or trying to work out what drinks go into a certain cocktail, we left and went elsewhere.
jonathonc234 . 2019-06-11
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I am at a loss to understand why when the bar is busy it takes 5 staff to put away clean glasses while leaving only 2 serving. Lazy staff, never again!
Power_Rooney . 2019-04-27
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I visit the slug and lettuce regularly with my family and friends , I have recently had a grandson who also comes in too , the staff are so friendly and helpful , wether I am with my friends or young family .. the food is great and excellent value . Amy has a lot of time for the customers and happy to help you in any way , and extremely kind to the young mums and their babies that also visit regularly . A great place , highly recommended for whatever you doing !!!!
Karen A . 2019-04-26
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My friends and I decided to meet at the Slug & Lettuce last night for a few drinks and a bite to eat. It has been a year since I was last there and I now remember why - what a disappointment it was! On arrival I went to the bar to check in as we had booked a table for three but the female bar staff knew nothing of our booking so she asked two other staff members who were sitting on the patrons side of the bar. Neither of them knew how to access a previous booking either so they just shrugged and said take any seat you like as we are not busy. When I attempted to order a drink at the bar, the same female staff member ignored me and shuffled off to the other end of the bar trying to look busy despite the fact that there was nobody else at either end of the bar waiting to be served. It seemed nobody could be bothered to make any effort to provide good customer service. We ordered our food - A most pitiful portion of dreadful tasting lasagne appeared which had obviously just left the microwave. No salad garnish, no attempt at any form of decent presentation just a miserable dish. The wine list was so basic, it looked more like the cheap end of a supermarket wine shelf but overpriced. The floors and tables were messy and I could not help thinking that if the staff spent a little more time cleaning and dealing correctly with customers than sitting about chatting, The Slug & Lettuce could be a much nicer venue. I would love to be able to say something positive about this bar but nothing comes to mind. I won’t be re-visiting anytime soon as it was a very unwelcoming place. What a shame!
paulas823 . 2019-04-17
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I loved it,service was a bit erratic,but the food was excellent,and the ambiance was great,far better than one I went to in Ely cathedral
Moira P . 2019-04-01
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I booked a booth with the party drinks package for my birthday for myself and 5 friends. I enquired online and Amy called me the same day and talked through what I would like and even made a few suggestions. We arrived and our booth was ready and decorated, we had a fantastic night. The booth was amazing we had our space to sit and dance, I can’t wait until my next visit to the Slug in Brentwood.
lou17177 . 2019-03-14
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Booked to come here for my birthday - had travelled 40 mins get here and booked a table for 17 girls.
. 2019-03-13
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Popped into the Slug and Lettuce for lunch - chose two sandwiches (cheese and red onion pickle on white and Duck) Both were toasted and so dry - we should have complained - service was good though Won’t return
PIJLondon . 2019-02-06
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Came here for a night out, staff were amazing and drinks were 2 4 1, we all had a really good time there was loads of people but still places to sit.
vickietravels . 2019-01-06
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Great Bar, looks newly refurbished - good atmosphere, food in my opinion is average - def not fine dining
wendybrooks07 . 2018-11-12
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Very busy and atmospheric Saturday night venue on the Brentwood weekend trail. Complete with upstairs seating area overlooking the bar-cum-dance area, Slug & Lettuce does a good attempt at a precursor to the likes of The Vine or Sugar Hut.
gregwilson09 . 2018-11-05
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I have been there with a friend and we enjoyed the atmosphere of dancing and partying with crowd. you have to wait for a drinks but i think this is common in all places like Slung.
knight m . 2018-11-03
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A group of 7 found this by chance the atmosphere was great friendly helpful staff food was very good but service was slow but worth the wait
Askey A . 2018-08-04
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Closed down, don't waste your time coming. Brentwood council is currently executing a gentrification program against its constituents in Brentwood.