Slipped Disc's & Brown Sugar in Basildon

2nd visit in 4 months same rude staff behind counter, won't be back.... Staff ignored us then was asked by another staff member to serve us still 😕 ignored, was asked again said she yes! Then left someone else to serve.

Great coffee and light bites. Add the interesting record store and gift shop, it makes for an enjoyable visit. Much better than the boring chain outlets in the high street.

Lovely place, with some lovely items for sale too. Food good…. But… sadly the service at the food counter from the ladies does need some improvement. Not sure if they’re overly busy that they can’t be personable or if it’s because they just don’t have natural genuine people skills needed for this type of work. We felt we were inconveniencing them when requesting our order - no smiles, no looking up, saying, ‘won’t keep you a moment’… just leave you standing there waiting whilst they do other things. Important to mention - it is counter ordering only - so there isn’t any table order service - which personally slows things down, causes a queue and therefore adds pressure to the ladies behind the counter, thus not offering the service that is needed. I’m sorry to be negative on the customer service - but if there was just a slight improvement in this very important area - then it could be one of the most popular places for brunch/lunch on the High St.

A very interesting cafe with record shop, as well as gifts. The 4 of us had a variety of hot drinks and cakes, the carrot cake was the clear winner! I will say the service wasnt great ( all teenage girls) very slow and forgot milk and sugar etc so had to ask. Was nice other than that

What a huge disappointment; we travelled from Southend as in the past this cafe has been amazing. Today we were served by numerous teenage girls who , unfortunately, didn't have a clue! A smoked salmon salad consisted of a few salad leaves, sliced tomato and cucumber on a plate; squashed slices of avocado 'chucked' on the plate with a chunk of smoked salmon (unseparated slices). A toasted cheese and ham sandwich was medicore; a jcket potato with prawns was served with no more than 4/5 prawns. Our coffees were served cold with more in the saucer than the cup...we had to ask for clean saucers and napkins...znd cutlery. An elderflower drink was completely forgotten and we needed to ask for it! This was so different to our usual experience of Slipoed Discs where the food and drinks are fantastic. The staff today were friendly and pleasant but severely lacking in hospitality and catering skills!

We have visited this cafe several times and it never fails to supply great cakes and piping hot coffee. We walk regularly from Wickford to Billericay, just short of an eight mile hike, so it is a welcome pit stop. Lovely staff, they always have a smile and make us feel welcome.

Use this café regularly, it’s Freindly great menu,helpful staff,dog Freindly all in all my favourite in the high street. Always has fresh cakes and the sandwiches have never disappointed Hi to Julie and the staff 🙌

An absolute gem in Billericay! We found this cafe by chance as it said it is dog friendly and came across the most amazing venue which not only offers great drinks and food but brilliant service, dogs are indeed welcome and there is also a gift shop and record/CD store! What's not to love?

Visited last Saturday with Friend, Looked very inviting from the front of shop. We ordered Cheese Sandwich & cup of Tea, & Bacon Sandwich coffee was asked if I wanted Sauce. We politely requested Hot drinks be served with meal. Hence didnt happen. Even worse my friends Cheese was cut so thick, & No Cup of Tea arrived at all. Was charged £9.50 for Bacon Sandwich with few broken crisps on the side??? The pot of sauce was enough to decorate 6 sandwiches, although tasted tangy & Cheap. My friend was charged £8.10 for a Cheese Sandwich that looked like a 2yr old had cut the Cheese! She returned to young ladies, explained service was not acceptable, Some of the girls were so rude & for want of better word down right Ignorant. Even worse tried to give her refund for Cup of tea price Only! Will not return again, as when i brought it to the ladies attention on the till, she gave an excuse that they had been very busy. She actually said come back during the week its run by Adult people, the service is good. Confirms my thoughts these girls sadly have little or No training. Not opposed to paying decent price for food but this was a Total Rip Off! Would most definitely Not recommend at all. I wouldnt have even given 1 star but in order to leave review you have to at least leave 1.

I cannot rate Slipped Disc highly enough... The people in here are Real and thet really know how to treat their Customers... The Best Espresso in Essex...served with a Glass of Water. Just like being in Italia... Food is great a served Fresh made Just for YOU.. So waiting a little longer is worth it.... Thank you So Much Ladies

I always walk past this place but never thought to go inside. I read some reviews that it does gluten free snacks so we tried it out with my two weeks. It was so lovely inside and goes so far back. We had gluten free cakes and sat out in the garden area with the dogs. They brought over some free treats for the dogs which they loved. It was so lovely! Will definitely be returning.

Im exiled Billericay boy now living in the West Country. I remember as a lad when Slipped Discs was at the very end of Billericay High St before its current location. It was great back then and the combination of the Coffee Shop really works well. Lovely people , great quality food and a great relaxing venue. I always make a point of dropping in when I come back to visit Billericay.

Came here with my partner for a quick coffee whilst passing through the high-street. Very quirky, unique place with a super chilled vibe. Lots of people on a solo visit. It’s a cafe that also sells old records and CDs. Dog friendly. Super friendly staff and quick service. Their regular latte is more like a small. We didn’t eat but the food looked great, although it seemed slightly over priced. Also, the decor could do with being updated. But I would be happy to visit again.

Had lunch here today. Brilliant cafe. Food good and reasonably priced. CD's, vynil, pictures, books all for sale. Would recommend a visit and I defy anyone not to find a cd or record to buy and enjoy a coffee and snack at the same time.

Brown sugar usually has a good variety of lunch items-sandwiches & cakes etc and they also have a few gluten free products. Service is usually ok but I was disappointed with the customer service during my last visit. I took my granddaughter for tea and despite there being 4 ladies behind the counter, I was left standing waiting. No one acknowledged me or explained I would be dealt with. I had to make my presence known to them. Even after speaking to them I was still left to wait so decided to leave.

Perhaps it was a bit of a bad day Manager was letting people sit down (at the front in his clear view) before ordering food as requested on the signage. He then also went behind the food counter with his mask under his chin when we left he was wearing no mask at all. Sat outside as was felt over crowded inside. Didn’t sit at our allocated table as we was clearly not 2 metres from the people at the next table. Also it was cold as no heating and the large gaps letting the cold air and wind in.

Usually a good range of gluten-free cakes and various tray bakes plus toasted sandwiches to order. Also Jacket Potatoes and soups etc.

The coffee is good and it's a nice atmosphere but I do feel that the cakes etc are expensive. The way the cafe is organised and decorated (it's a record shop as well) gives it a really nice feel. the staff are always nice.

Nice welcome by the owner, karl, behind the record counter. The ladies behind the coffee counter were also welcoming. Good coffee and selection of home made cakes. Looking forward to a further visit

Now if you like good coffee and cakes, with a little musical twist thrown in?, then this is the place to go. We were referred to this unusual place,but a couple of friends of ours, who share a love of both of the above..Our visit allowed me to enjoy my passion which is all things music, whilst my wife, could enjoy a break from browsing the high street, by sampling the delights..Neither of us were disappointed. Service was good & polite, the atmosphere is always good, cakes were excellent.We have been back several times of late..any excuse in my case, as I love vinyl records, and boy do they have a selection!! New and second hand, well worth a visit and it is always good to have a chat with the ever helpful staff. Yes they do sell CD's too!!Well worth a visit

I know it’s busy at lunchtime, but it really wasn’t even half full. Dirty tables, half filled wrap that was dry, dirty cutlery and tableware but friendly staff. Such a shame because I often send people there for a bite!

My wife and I took my mother for lunch here while we were visiting her. One would expect a cafe in Billericay to be able to serve what they have on their board, but apparently not always. My wife's tuna mayo sandwich was simply made with tinned tuna; not a hint of mayonaise in it. She had to ask for some mayonnaise to make it edible. The rest of the food was OK, but overpriced - well, it is Billericay, I suppose. Having a cafe in a record shop is a great idea, but having staff that are actually able to make the food they advertise as available would be a great improvement.

Cafe staff friendly and helpful. Cakes and drinks always good and the service is good. There IS waitress service for anything hot. Prices average.Music staff always helpful. A good unusual display of music on offer from vinyl to CD from classical to retro to modern. I often find something there that the big names don't stock. Good value buys.Always worth a visit.

I visited this cafe with a friend recently. Coffee and service was good. Lady who served me seemed new but was very welcoming. Unfortunately anotger member of staff was not so welcoming. I tried to engage with her but just got a blank miserable stare. I think she requires some customer care training.

As always the staff were polite,helpful and pleasant. The coffee's my wife and I had are always just right.We have never yet had reason to complain about the food which is well cooked,tasty and the sandwiches are well filled.We have a six year old granddaughter who now calls this place "grandads best cafe"

Visit here for lunch frequently and it's very busy with a good menu. Nothing special, the usual panini's, cake and coffee, but fine.

The ever popular Slipped disc Remains top oftheliat for a quick coffee or Nice meeting place for friends...

Whether its just a coffee/tea plus cake or a quick lunch you will not be disappointed. Catering staff with their home made cakes plus their extremely pleasant service makes a return visit guaranteed.

Great place to meet with friends for a good quality coffee. They do very tempting, ver lovely cakes too.

I visit Brown Sugar quite often, the coffee, cake and sandwiches are normally good - albeit pricey. The café has a nice vibe. On Sunday they had three young girls serving and running the café who really didn't want to be there. When it was served my freshly made egg mayo sandwich was laced with English mustard - not a great combination. When I questioned the error I was told by the young sandwich maker that the sandwich board said Egg Mayo with Mustard. I pointed out that it said Egg Mayo with Mustard Cress! Quite a different thing. More eye rolling from behind the counter! I still don't think she got it. I think it's fair to say that two of the girls behind the counter didn't want to be there ... and didn't care. It won't stop me visiting again - just not on a Sunday!

My wife and I popped in here the other day for a coffee.

So Slipped discs brown sugar is half a record shop and the other half a cafe/lunch rooms it's really quaint. Great atmosphere in here.

Had never tried this cafe in Billericay before but fancied something new. Sadly the staff were very unfriendly and rude. I accidentally gave them an old one pound coin and the waitress was incredibly condescending towards me. The food was also very sub-par, wouldn't do the bacon in a bacon roll well done as it already came cooked, and would just be reheated.

Music dept. great.... good selection, good prices, helpful and knowledgeable staff; good food and coffee, but inexperienced staff in coffee shop. There were 5 young people buzzing around behind the counter of the coffee shop on a Saturday morning and it took them 15 mins to serve 3 people....... alas!

Staff unfriendly....ran out of jacket potatoes at 12.45! Outside boasting of freshly made food but could not make me some scrambled egg! Will not be going back there.

Had an enjoyable experience Saturday morning at Brown sugar. Service was quick and polite. Will visit again. Highly recommended, especially the millionaires squares!

Have to agree with other reviews, the food is good, coffee great, excellent facilities. BUT, the young staff simply lack focus and organisation. Service a mentioned befor is slow.

I have been visiting this lovely little place for quite a lot of years now, mainly on a Saturday. The last 2 times have been terrible. All the staff are very young and pretty, but so terribly slow, there is no urgency to take orders and get people moving on. I was in a queue of only 3 people and i was waiting for a good 15 mins and a further 45 minutes for two toasted sandwiches, by which time our 2 pots of tea were cold!!! An older member of staff is needed to get the girls motivated and organised.

This isn’t the first time we have experienced this. But thought we d give them another chance. I have to say the service just isn’t good enough. They’re all young staff, who try their hardest but just don’t seem to get it together. Ordering but not having the food people are ordering. Forgetting our order- waited 25 mins for our order. This type of occurrence is pretty consistent.

Still to find anywhere as good in town to go for lunch. Good standard of service, good teas and coffee. Cake is awesome, freshly made. Cool idea with interior, but needs updating now maybe.

At main sitting area is at the rear of the Record Store where Carl gave us a Warm Welcome. Also seats in the front. great atmosphere with lots of diners. Excellent choice of Home made cakes. Well worth a visit. A favorite with us local residents and visitors to Billericay.

Went in to Slipped Disc’s at 10:10 for takeout coffee before Remembrance Service. 35 minutes later I walked out with two luke warm hit chocolates and two tepid coffees. Three young girls milling around making sandwiches, washing up, taking money with one making coffees and milkshakes. The manager (owner) walking about collecting a couple of cups and saucers. A queue of probably thirty people all as the big hot drinks. NOBODY WANTED A CHEESE SANDWICH. They just wanted a hot drink for the service. Surely you don’t have to be Einstein to realise that you could have all hands to the pump (coffee machine) before the service and then, when half of Essex is standing outside your shop paying respects, make the sandwiches then !!!!

I LOVE this place! We often come here on a Sunday for lunch as they do gluten free options. The...

Un lugar muy agradable e interesante para tomar un café. La mitad delantera de la tienda es una tienda de música, el viejo amable, con LPs y CDs, y la parte trasera es el café. Hay una mesa en el frente que da a la...

El servicio está bien, pero aclarar las mesas para poder sentarse y comer es lento. Muchas chicas captura necesita una gestión.

We've been here a few times before and each time had a nice lunch Freshly prepared, and a good choice...

Me voy de aquí muy a menudo para tomar un café y un aperitivo con un amigo para ponerse al día. Personal amable y sofás muy cómodos.

Normalmente pop en sólo una vez a la quincena. Muy amable el personal agradable lugar siempre sentir como en casa! Ambiente agradable!

Sólo tenía un almuerzo rápido, mi esposa tenía el pollo con chile mayo y tuve el Panini New Yorker, ambos excelentes y el café y té cumplido. Jane nos sirvió y era muy servicial.

Interesting interior decor with some funky upholstered antiques chairs.Great coffee and aa very fair price and a fantastic carrot cake(as our dessert).But a bit spoilt by having to have our drinks before the food was easy - we prefer our coffees hot rather than having them cool somewhat whilst waiting for the food. And I had a bacon wrap and I think I would have liked warm bacon and a warm wrap. The wrap had one ut a very cool fridge so it was rather cold to the touch. Bit odd really.So happy with the coffee and cake but not happy with the cool food. Or the guy walking past and parking his bicycle exactly behind my wife - thankfully he was made to move it :-)

This is Just What the doctor Ordered Relaxing Pleasant Surroundings, we have had Coffee in here so Many many times it is our Favorite in the Town and I am sure many People think the Same

Great venue for classic coffee and rocking music..Carl can point you in the direction of all sounds and tastes of music and food and drink taste great too!

Great for a coffee and a cake, check out the vinyl, and the music is good as background entertainment

Great Independent Business, producing lovely home made cakes and Good Coffee, and then browse through the collection of Vinyl and CD music, Friendly Owner who loves to chat about music

This is the most popular coffee shop in the town with comfortable seating and freshly made cakes and sandwiches plus excellent coffee options. It is fronted by a record music area offering a comprehensive range of music, cd and records, expertly managed by Carl the owner. This makes the whole experience welcoming and cosy. Try it.

We live in the town and visit whenever we can. Slipped Disc offers good coffee, friendly (if not the quickest) service, great light bites and a mouthwatering selection of cakes. Avoid if dieting...Can get very busy so timing is everything. Has a better ambience than Costa's but you might have to settle for Costa's if you can't get seated!

the best gaff by far to have coffee, tea and cake and much more beside and all amongst the old skool vinyl records and CDs of a truly good independent music store - great staff comfy seats and the best coffee in Essex

The food is very fresh, the staff were friendly and made up any sandwich you want. It is clean and relaxing

What a great find. A Cafe/coffee bar with a record shop within.Quaint, unusual and a great meeting place

I took my family there the other week for a coffee and we ended up having bacon sandwiches too!The atmosphere here is good and the service is friendly too!

Pop in here every time we are in the High Street, great place for coffee and a bacon sandwhich, cooked fresh.

I have eaten at Slipped Discs several times and it is by far the best cafe in Billericay. I am not being bias, as I have no need to! It is a bit over-priced and service can be a little slow, but the tea and cake is of such a good standard, who can argue? The toasted sandwiches are great too and altogether you might start to feel a bit sick with such rich food...but as a little treat every now and then, who's complaining? MUST TRY - the chai tea with carrot cake...good combination!

Had this place suggested by friends. The front of the building is a record shop with the cafe part at the back. The place has a nice feel about it and you can either sit on the sofas or at a table. I only tried the cake but there are lunch options. I was pleased to find a selection of cakes that cater for dietary requirements. I had the dairy free banana loaf, which was OK. I felt that it was a bit overpriced though. Staff were friendly and helpful.

Our book club met here for coffee and cake one Saturday afternoon. The atmosphere is always friendly and welcoming. The cake is always lovely. We spent a good few hours drinking and chatting - ended up being the last to leave, but we weren't pushed to leave. A great place to meet up - excellent music shop too!

Visited last Saturday at lunch time. The queue moved really slowly and the lady in front of me left in a huff. I stuck it out and eventually got my order in. 1 panini, 1 sandwich and tea for 2. It took them 40 minutes and 3 visits to the till to get our food. Plenty of staff...Saturday girls I would guess...milling around chatting and not at all welcoming and most clearly could not care less about giving a service. The food is not good enough to make it worth while visiting again and I won't. It is a shame because I used to enjoy going there and rarely write poor reviews...this my first with 1 star. A shame because there is only one record store in Billericay and I would hate to lose it because the cafe drags it down.

I popped in to meet up with a friend,such an interesting place with the record shop in the front part ,and the restaurant at the back ,had a coffee and bite not cheap but very nice ,would go again.

Very pleasant atmosphere everything in the cafe is home cooked and the staff ensure that you are served promptly. The owner has an extensive knowledge of music and seems happy to source music on request.

Come here quite often. Love the relaxed, although sort of sophisticated / bohemian (?) atmosphere. Staff are always friendly, whilst efficient even when it's busy and the food is good. It always seems just a little bit more upmarket than other cafes in Billericay with a slightly different choice of sandwiches and paninis (I like avocado!). Large range of teas and coffees. Can get busy but has tables now outside at the back if the weather is fine.

I discovered this little place about four years ago and it is a firm favourite now. The kids and love the purple and rock and roll feel and it has now become our go to end of term get-together. The food is almost always excellent (yes there has been the odd hiccup but nothing to put me off) and they do have one of the best cinnamon buns I have tasted, especially when served warm. Mmmmm. If I have just one criticism it's that the beams in the loos need a sweep, but that's it.

was a lovely cafe/shop. i went in with my partner only wanting some lunch and the food was lovely. its very reasonable priced, thew soup of the day was lovely. and the staff especially Danielle, were helpful and very welcomingwould recommend to anyone

first time in this café, really nice and much larger than I thought, the staff were helpful and friendly.and the cake was moreish

As you walk into this fabulous cafe/retro music shop you are amazed by the sheer size of the venue. From the pavement you would think the cafe was a couple of stalls.This cafe is a wonderful little hid out for meeting friends if you aren't in a rush. I ordered 3 toasted sandwiches, 2 coffee's and a cold drink. The drink's were made promptly and were fine. We waited almost 20 mins for the food - by this time we had finished our drinks. The toasties where over cooked, tasteless and chewy. We couldn't eat them! So disappointed as this little cafe with the right staff making the food is such a wonderful idea. The staff last Saturday were between 16 and 20 yrs all very polite and pleasant but basic sandwich making skills not so good. Price price for food £18.90The cafe is clean and well decorated.

What a great place this is! Friendly, quirky and clearly popular with locals. We enjoyed a lovely selection of cakes, hot chocolates and speciality teas. Sat on comfortable sofas listening to a lovely selection of music and the buzz of happy conversation. Child friendly ( we had a six month old with us) , we will definately return!

A very enterprising business, a very comprehensive music store with expert knowledge. People checking out the record revival often sitting on the floor sorting thru a serious offering. Creates a great atmosphere then there is the cafe at the back with tasteful decor and comfortable furnishing. The food and service is excellent and is a place we always head for when in the High Street.Try it, you will not be disappointed!

Note from brown sugar staff:Brown sugar is a dog friendly establishment at the front of the shop where there's comfy sofas and high tables near the records for browsing and also in the garden area, which opens according to weather! :)

I only wish I could go in with my Dog! then it would be my Regular Place....Not Anywhere where you can sit in the Winter with your favourite Companion.

This has the best of both worlds - a cracking record shop run by knowledgeable people and a great coffee shop serving snacks and cake!

We go here quite often for lunch. The food is lovely and all freshly made. The portions are very generous and the staff are lovely. It is also a record shop. I don't eat cake but their cakes all look homemade and lovely.

I like sitting here and enjoying the coffee but the service is so slow I always expect food to be cold when it arrives. Also so many yummy mummys like it that they block the table areas with prams - not the cafe's fault but off-putting. Comfy, relaxing and tasty - just what a good coffee shop should be.

regular visitor. great for coffee and panini, coffee and cake or just coffee!. Plus they've got a great selection of music

Independent coffee shop offering excellent cakes, sandwiches, soup etc, comfortable seating and very friendly staff. A lovely change from all the rather soul less chains

I visited here with my daughter.I was reluctant ,having visited several times before and the service is so slow.It is not waitress service ,though this is not reflected in the prices.It is more "Star Bucks", which I always avoid.Having observed one member of staff scratch her bottom ,touch her hair I was quite put off.Her colleague informed her ."I need the toilet" and disappearedShe was wearing nail polish and handling food.My food!!!I informed her colleague of this,she informed me ,it was Shellac,as if this was ok.Accepting I may be over reacting, I waited for the food.However feeling quite sick at the thought of nail polish ,I left pretty quickly.I will not be recommending this establishment or revisiting.

A great place for a quick catch-up, or somewhere to linger and work if you are on your own. They have gluten-free food (the chocolate brownies are unbelievable) and comfy sofas. Love it !

Lovely quirky coffee shop with music shop where you can buy your latest top tunes. The Home made cakes are delicious. Good coffee and tea are served here. Staff are friendly too

This is a wonderful place, full of surprises. On walking past, it simply looks like a music store with its display of CDs in the window. However, further inside hides the most gorgeous cafe. The decor is amazing, with iconic posters and the most incredible Beatles mural painted along the length of the back wall. The food was lovely- we had homemade soup, which was absolutely stunning, followed by freshly baked cakes- very naughty but nice! There is a choice of table seating or sofas to relax on, and the atmosphere is really welcoming and friendly. Excellent service and great prices make this a must-visit if you are in Billericay shopping!!

Love this tea room for tea and cake. The tea is always piping hot and they certainly have the best cakes in town!!! The sandwiches are made fresh to order and are always nice.Ladies serving could do with being a bit friendlier otherwise a lovely tea room

Saw the sign outside offering GF sandwiches, toasties and traybakes - eat in or take-away. I couldn't resist - especially the combination of a GF café AND a record store !! Nice atmosphere, busy, but a small queue is nothing if the food is good. I wasn't disappointed. Well worth a visit - the record shop manager is brilliant, and as Waterstones, WH Smiths etc have done recently - having a café in-store means that much maligned record shops can keep going. Give it a try !

We are becoming fairly regular and this smart and quirky cafe which doubles up as a record shop. Nicely furnished, pleasant service, great coffee, and the paninis and wraps are freshly made and superb. The only downside is that if you order a sandwich or the delicious home made soup you are served with what I would describe as supermarket sliced bread. It would be so much nicer with the real thing. Have a panini or wrap instead.

I love this place, wonderful place to browse purchse CDs and records and have lunch or tea in beautiful decor. I would highly recommend anyone visiting Billericay to go there ... I find it one of billericays treasures. 5 star

Been here quite a few times over the years and loved it. Well that was until last weekend. My daughter and I went here for a treat. I order two paninis, a cake and two drinks. Paid and waited, and waited. The paninis arrived after about ten minutes and I would add the place was not busy and only 25% full, but no drinks or cake. I went to the counter to get teh drinks which was as ordered a cappuccino and an Appletiser and got the coffee and two different apple drinks. I said I only ordered one and the waitress asked which . I showed her and she removed one apple drink. I asked if I had been charged for two and she said no but I could not check this as they do not give an itemised reciept. I asked where teh cake was and they had forgotten it too.The staff are young teenagers mostly and seem more content in chatting to each other than providing a service. I can see why the number of users has declined now!

Excellent coffee, cakes are good but should improve, and a lovely bohemian setting , just wish they'd open 30minutes earlier as I'm not a great fan of costa

I regularly meet my mother here for a quick lunch whilst I'm at work. Food is lovely, a great variety of sandwiches and the cakes are delicious. A really nice calm relaxed atmosphere.

You can tell this business makes most of its money from the coffee shop but the record shop is a bit of an unorganised mess with records lying everywhere. The coffee shop employs very young staff that do not appear to have had much experience in the industry. Could be nicer food (I.e. Sandwiches & paninis), & coffee but cakes are good. Very expensive!

Stopped here for lunch on my own during the week.The idea of combining a cafe and a record store is a really good one. In theory this should be the best place have a snack/lunch on Billericay High Street; quirky, lots of opportunity to be different etc. But when I left, I just felt a bit disappointed.In terms of the product itself, I ordered a jacket potato and it was distinctly average. There was a hint that the potato itself was underdone and the salad came with no dressing and was about as bare as it is possible to get. The food tasted OK, but overall I felt a bit more effort could have been put in. In addition, this cost £4.75; quite a lot for one potato and some leaf salad. In general, the menu suggested quite high prices for not much reward, though that may be unfair as I have only eaten there once.The surroundings were nice enough, but the outside area was a little unclean and showed some signs of being unkept during spring or at least not prepared for the summer (grime/dirt on the awnings).The service was good and the food arrived quickly. One small point, which may be pertinent for people in a hurry, is that it looks like the cafe shares the card machine with the record shop. For this reason, the staff have to go and retrieve it before you can pay by card. If you were in a rush, this would be an unwelcome surprise.So, overall, it's fine as far as it goes, but is quite average and a bit disappointing given the potential.

Nice friendly coffee & cake shop with lovely Ronnie Wood prints on the wall ! Carl is a music guru, but a massive let down in the top-dollar CD price department. Amazon it ain't !

In High Streets filled with the ubiquitous coffee shop chains it's a real pleasure to eat at Slipped Disc/Brown Sugar. I come with my two daughters every Saturday and take it turns to dine as they each have a cello lesson. My eldest things the milkshakes and paninis are the best for miles around and my youngest loves nothing more than a Cinnabun! Great to have the music section at the front (reminds me of buying LPs up Muswell Hill in my youth) and the young staff are always polite, helpful and cheerful.

It is unique that a record shop and a coffee establishment should co exist but Karl has managed to make this work. The refreshments are superb (the frappe ever!!!), the food is good (check out the home made buns) ranging from sandwiches, toasted paninies, soups and jacket potatoes.A great independent local establishment that welcomes everyone and that offers a unique experience to browse the CD's and second hand vinyl while you wait or after you have eaten.All this and friendly staff. Karl himself is not backward in coming forward and will engage in conversation, especially if you touch on his latest favourite artist... The customer comes first here!!!

I often come in here for coffee and cake with friends and with colleagues. Coffee lovely, staff great and cake yummy.Carl very helpful and knows about music.Was also very helpful with our community Event The billiercay Easter trail

Having used the store many times to buy CD's every now and then I can say that the staff are extremely friendly, Carl the owner is always helpful in finding the latest CD i want to add to my collection, even ordering in if he doesnt have any in stock. I also used the cafe for the first time and was pleasently surprised. The place is always busy midweek, and even though the staff were rushed off their feet, the service was quick and the food was very substantial. Definitely would suggest this as a place to meet with friends for a catch up over a panini and cake!

Nice decor, good choice of cakes and sandwiches etc, and nice coffee. Also nice to wander round the music part of the shop. Only downside was the service - the girls were polite and friendly enough, but the kitchen area behind the serving bar looked a bit of a mess, and seemed a bit inefficient. It was a Sunday that we visited, so maybe they rely on part timers then? Anyway, we had to wait a while for our food, and it wasn't served altogether, so some of us were still waiting while others had already finished.