Simmons The Bakers in St Albans

We were served by Emily with a smile and a greeting. I ordered a cold drink they didn’t have nonetheless I asked for a cold latte & if they could rustle up a cold ‘hot’ chocolate. We ordered a sandwich (without cucumber) but onions. The response was ‘can do’ - with a smile and no problem. The cold ‘hot’ chocolate was delicious and in case it wasn’t they made me a hot chocolate equally delicious. My faith in customer service was definitely positive and I thank Emily and her co-worker. Both ladies are a credit to the Notcutts work force. Thank you. We will be back!!!

Really disappointing. Ive seen so many branches of this business, often in good locations that I had high expectations. In the event the two staff members I spoke to were really sour faced - forced smiles and even then only just. In terms of the product, why is it so hard to take the drinks to the customer in such a small establishment? Instead they opted to shriek my name across the room and turn away. Also, my flat white came in a tiny handle-less bowl. WTF is that all about? All substance over form - get back to being a shop selling tea, coffee & cake (but I won’t be back).

Had the breakfast baguette, massive portion and very tasty, and well worth the money, fills me up for the whole day (Deliveroo)

Habiendo conducido hasta pasado el campamento un número de veces que me pareció que era tiempo para comprobarlo esta pintoresca casa público grande. El pub tiene un montón de mesas al aire libre; dice amplio aparcamiento y los lugareños es un buen pub. Visitamos un viernes por la noche y me pareció el lugar cerrado; se cree que el campamento había sido recientemente cerrada y está destinado a ser demolida y sustituida con viviendas. Una gran pérdida para la comunidad a la que sirve.

Absolute rip off, £9.50 for a big breakfast, sausages were tiny, eggs were hard, bacon was soft and butter was like concrete. I definitely will not return or recommend it.