Silverstar Takeaway Ltd in Hartlepool

Absolutely disgusting meal tonight!!! Literally the noodles fell out in one piece from the container, rubbery like they had been microwaved and still hard. No taste. Chicken was burnt to a crisp. Everything was shocking I wouldn’t of dared sent it out! Rang and complained for me to have to scrape and rebate the order wait 25 mins for another. I rang before it arrived for the second time and asked them to cancel and just request a refund as the meal had in total taken so long it was the children’s bedtime so it was pointless to get redelivered. The manager who owns it refused! Such a greedy man. Customer service was shocking. The second meal arrived and I could of made better Chinese food my self. It was again awful. The worst meal Iv ever had and is still bagged up.. The Chinese man who owned it didn’t care to resolve it I generally just think he can’t cook but happily takes your money knowing it’s dissatisfying. Please don’t even give here a chance!!!!!

Absolute joke of a takeaway! Took food back as it was not worth the money at all and the owner refused to give me my money back. Container with the duck was bulked out with lettuce, barely any duck. Was told to either take it or leave it. The owner also said everything included is on the menu, funny how it doesn't state lettuce with the duck. He reply was 'we share the name, not the recipe'. Greedy greedy man who owns it. Will definitely not be returning. I actually feel sorry for the staff, even the delivery driver apologised for the crappy food. Food is dry and they have no clue of customer service.

Using Egg Powder instead of Real Eggs, been using it for years used to be very good but has gone down recently, needs to improve quickly, or they'll be more people like me not going again.

precooked chips tasted raw and felt like rubber, order arrived within 10 minutes of ordering, rang the shop complained offered a replacement which was refused by us then we request a refund and we were refused, definitely won't use this take away again.

Ordered a starter of pork dumplings and a main of beef curry and boiled rice, dumplings very nice and beef curry was gorgeous! Little hint, ask for the rice and curry (or whatever you order) to be all in one round tray.

Colllected order chicken omelette was disgusting rubbery & tasteless chips were very scrappy phoned to complain very arrogant staff customer service absolutely atrocious would never visit this chinese takeaway again

i use this take away often and the reason why is the curry, its amazing its spicy and has a great consistency with the fried rice, amazing place tried others but nothing can match there beef curry.

Please don’t go here ....our chicken/beef curry was cold and powdery ...rice had hard lumps in...chips were warmed up. ..and prawn crackers were wet ...they forgot the drinks ...we phoned and they were sending fresh out ...after 2 hours we rang back and told them to leave it ....this is in the food poison area ....there’s much nicer ones. 1st & definitely last time.

Just went to Order a takeaway the woman who was serving at the counter was blocking the doorway smoking. she followed us in went behind the counter and never even washed her hands. I won’t be going there again I wish you could give no stars

Been coming to this takeaway for a few years now- great selection of quality meals to choose from- my particular favourite is the beef in plum sauce...absolutely delish! Great value for money,always piping hot when it gets delivered from a very friendly and polite delivery team..... cant recommend this takeaway highly enough!!....must give it a go folks....winner! winner!

Eric, if you can’t take criticism pack up, really disappointed after 30 years of going here to find my name has been blocked, man up

Visited this takeaway for the first time in 10 years. All four meals were perfect. Tasty, hot, and plenty. Will definitely be visiting again next week. Great value.

First time ordering from and was actually suggested by a regular customer. Everything was terrible. The mix platter was dry and warm. The prawn curry contained two prawns. The crispy shredded beef was absolutely awful. It was meant to be served in sweet and sour sauce. Which it wasn't. The spring rolls where greasy. Will definitely not be returning

I've going here for years and have never been disappointed. My favourite dish is special curry with fried rice. Great portions. Love it every time. Staff are always pleasant.

Really good Chinese takeaway, tastes good and very good portion sizes. This place has been good for years, over 30 for me lol

Gorgeous food always delivered piping hot, lots to choose from,by far the best Chinese take away in Hartlepool,

Another lovely house special curry with fried rice, worth the 20 mile round trip!!! Yum. Never fails to be good,can't vouch for any other meals though.

Nuestra primera experiencia de comida china en Hartlepool, no volveremos. Arroz frito con pollo. Pedimos Arroz fue quemada pollo había sido colocada encima de arroz, cocidas y en el medio del arroz era un montón de jamón y cerdo?! En serio, ¿por qué el pollo arroz frito con jamón?! Más repugnantes Chino que he probado tbh.

El mejor arroz frito curry especial que he tenido!!! No puedo opinar sobre otras comidas, pero si es curry que busca, que recomiendo encarecidamente. Nota de advertencia: No comer pan de gambas como asistente no parece lavarse las manos antes de ensacado ellos después de manipular dinero cualquier utilizando el hasta!!! Puaj!!!

He probado todos los chinos en la ciudad, este lugar es para morirse.. Cada persona que he deje probar mi Chino es ahora un regular. La salsa es rica y para morirse, nos dan una especial chow Mein silver star. Comidas con carne y gambas. Si te gusta la comida de alta calidad con ricos sabores aromáticos. No hay otro lugar..

Hemos usado este llevar muchas veces y siempre he tenido buenas comidas. Las patatas fritas y salsa son de primera clase. chow mein y chop suey" al platillo especial son platos de primera clase.

Everything you would expect from a Chinese takeaway. Food is very good, good value for money with friendly staff.

Love the chicken curry and the chips are amazing, best in town easily! Also like the saltwater fish in the waiting area :) great value for money

No show after one hour of waiting and two phone calls promising to deliver. I will tell everyone I know not to order from hear Your a sham and a joke

this has been in York road for years . we love there charsui pork curry. there chips are mint . very very much recommend . the best in town.

Lovely little Chinese takeaway. Friendly staff, cheap prices and excellent food. Occasionally I've found the chips to be undercooked on delivery however the rest of the menu can't be faulted

There are just some places you dream over when you are away from home and this is one of them. Never expensive and the lunch specials are great value, to the person below who complained that thier chow mien had no slices of meat there are two specials, the Chinese and the Silver Star special, even on a night one has small bits and one has slices and both are delicious. Never tried the delivery as I have legs but they are fast and the food is hot every time, ring and five minutes later it's waiting for you or sit and wait, you can even ask for things to be changed slightly ie I never eat prawns so I ask for the special without and get it so they must make it fresh..I love it, I hope you will too.

had an afternoon special today.got special chowmein.NO MEAT IN IT.i phoned to see why.the chef apparently said we dont put the sliced meat in on an afternoon special.so why is it a special?you get meat in normaly so they giving it a little bit cheaper but you not getting what you pay for.my son had one the day before and his had meat in?i have been using this chinese for 25 year but sytandards have dropped.the curry looks more like burnt gravy these days and the chicken not as nice as used to be.well time to move on i think.goldenbird it is.

We get our take aways here and the food is always piping hot and excellent

Cold food very very slow delivery food was over cooked and was dry wouldnt recomend this take away

I had a meal from there last night as it happens, I was nothing special as I only had sweet and sour chicken balls but very well priced and very tasty. Cooked on time and only took 10 minutes to cook. It was ready for collection when I arrived no waiting.

One of the best chinese takeaways in Hartlepool...dinner time specials are great value