Silk Rd Heswall in Wirral

Fantastic the quality of the food and atmosphere 👌

Apparently, you can't be gluten free and vegetarian, due to the change in their kitchen! Gluten free products are cooked with meat, so you have to choose which you want to be!! I was here last week and not told this, however, when going again with friends the other day, for my birthday, the lovely waiter advised that it was a new change with their menu and kitchen set up, although the new menu was in place when I went the week before and I was not informed of this. I would NEVER trust this restaurant again for any dietary requirements and their ethos of having to choose between being vegetarian or gluten free is absolutely outrageous, I will NEVER return here again and so disappointed.

Went here with my daughter and her friends for a celebration meal before she has her first baby. The food was really nice and plentiful. The service was really good and the staff very friendly . Would definitely recommend.

Lovely place can't fault anything will definitely be back

Lovely food, lovely atmosphere, and perfect service, 👌🏻

Can't recommend this place enough

This is one of the nicest places I have visited on the Wirral. The food was delicious and the service was excellent. I cannot fault this place. Food was reasonably priced.

Hired the upstairs for a private event and Fern and all the staff were fantastic from booking through, looking after us and serving outstanding food! Thank you :)

Went this weekend for a celebratory meal and the place did not let us down The food, ambiance, staff and generally everything was fantastic We had a good selection of small plates with the vegetable spring rolls cooked to perfection, the pork wonton and lamb bola bola where to die for and the buttered black prawns were lush The whole experience was great and the Presentation and taste of the food was exceptional The kitchen staff are an absolute credit to silk rd and the unsung heroes of good restaurants The waitress was very good and attentive and again a credit to Silk Road To all the kitchen staff and front of house staff I highly recommend you all You keep restaurants like this at the top,of the game Well done From a very happy paying customer See you all soon

Delicious food in a beautiful environment. I attended a ladies networking event last night. There must’ve been over 30 of us, and the service was exceptional. Our food all arrived at the same time, beautifully presented, and hot. My starter was the best halloumi I’ve ever had. I will definitely be returning with friends and family. Thank you Silk Rd for a very lovely evening x

We hired the function room for a special event and we were delighted with the food and the service, the staff went out of their way to help. We loved the venue, the atmosphere the decor and we were lucky enough to go on a lovely evening and all sit out on the balcony before dinner. This is a fantastic venue, highly recommended 🥰

Really nice food but be careful on a Monday as the offer for a bottle of wine and a few tapas dishes for £25 isn't as it seems. It's from a limited menu, but that isn't stated until you tell your server what you want - pretty annoying if you've already picked food from the main menu then can't actually have it with the offer. I'd go again as the food is great, but I'd ask for the deal menu immediately to save disappointment after you've already picked from the wider variety menu. I can't be the only one to have experienced this.

We had a reservation today and we were really looking forward to it. My husband rang to check something, the phone was answered and the staff member said ‘we’re busy go away’ and put the phone down. Needless to say, we didn’t go and eat there. Awful ‘customer service’ and I can’t believe staff would speak like that when answering the phone - not even a hello.. Unfortunately cannot comment on the food

A really lovely place to eat. The food was fresh and tasty and staff very friendly and accommodating.

Food very poor for price. I had the street food. Too much feta cheese. Other dishes had too much tomato. Very salty food. Won't go back.

Wednesday was busy. Food very good. Staff on the ball. You can see why they are always busy. May it continue....

Beautiful food. Can tell someone really cares about what comes out of the kitchen. There's also nice seating both inside and outside weather permitting.

I visited this restaurant with my daughter and seven month old granddaughter. We tried five dishes and were delighted with all of them. My tapas were extremely generous. Service was friendly and quick. We were given a highchair for my granddaughter and there was no problem with us feeding her food from home. I shall recommend the restaurant to friends and will be visiting again

Good service. We ordered a negroni, which wasn't quite right, and it was replaced immediately. And the terrace is great!

Tasty food, prepared quickly and lovely service

Absolutely fantastic experience, from the food to the staff, very welcoming. I would highly reccom end.

Had my bosses leaving meal here a party of 25+ people. We were very well looked after as we had some food allergens all catered for. The food was amazing and can praise the staff enough. An amazing night had by all. Thank you again Lindsey & Steve

My friend bought me a £50 gift voucher for my birthday and I booked to use it yesterday. I always assumed a gift voucher was the same as cash but apparently due to T&C's (which weren't on the gift voucher) we could not use it on the specials menu. That doesn't seem right to me, if I had a high street voucher I wouldn't expect to be told I couldn't use it for sale items. Anyway, lesson learnt. I was going to buy more vouchers for upcoming family and friends birthdays but decided to purchase from 107 across the road instead as they don't have such T&C's.

Amazing food as always, and even though the young lad seemed to be working the floor on his own most of the time, we were looked after so well.. perfect service. Thank you for a lovely night

Food was nice. But service was shocking we ordered 3 tapas each which they advertise as the recommended and then we ordered some halloumi to share. The waiter repeated how much food we had ordered by saying “this is a lot of food” making us feel embarrassed. He continued to say this throughout the meal probably 4/5 times just making us feel uncomfortable. No hospitality skills at all

Came here with a party of 16 recently. The staff were so lovely and accommodating. We were never too much trouble and even with a new menu they were on top of everything and answered all our questions. Couldn’t recommend more for larger bookings as the atmosphere, staff and food is top notch☺️ not to mention the cauliflower popcorn was a stand out for me Looking forward to my next visit😋

Had a lovely meal with family food service and atmosphere all excellent,would recommend for any occasion

Been coming here for years. Love everything on the menu. Especially the sticky ribs. Staff are always so friendly and go the extra mile. Can never go wrong with a silky. 😋

Another great visit brought our daughter from Manchester food great service great location great toilets clean great vibe ...but must say and did say on night sticky toffee pudding ..wasn't sticky and tasted burnt. If it carnt be improved remove it from menu

We love going to silk road. Great choice on the menu;the steak is exceptionally good. Service is always attentive and friendly. The Mahou beer is lovely. They have different offers on each day

Excellent customer service & the sun was shining so it was a perfect Sunday evening out .

Superb small plates menu, best spring rolls ever, sea bass amazing, gambas pil pil excellent in fact magical lunch

Food felt pre prepared and did not seem not fresh. Everything felt a bit tired and over priced. The waiting staff tried their best. Would not bother going again.

Very very disappointing! Having booked a table 10 days ago, and confirming yesterday, we arrived to no table reservation! Told we could sit outside on terrace, which we didn’t want, then advised we could sit in storage corner! So we left!

We had a really good meal here, there were so many options for gluten free & vegetarian. The dishes had so much flavour and they all tasted really good! The service and staff were great too, special thanks to Kirsty who was lovely! Definitely recommend.

Had a meal here last night. I've not been for a while. The service was fantastic, there was 2 men who were lovely and keen to help with anything. The food however, was very disappointing. I ordered a blue cheese sauce steak tapas, it came without any blue cheese. I questioned this and my food was returned with the smallest, stingest amount of blue cheese, still no sauce. My friends Sri Lankan steak was also lacking the correct sauce and my others friends fish was lacking sauce. It felt like chef just couldn't be bothered. I'm not in a rush to return.

Beautiful tapas, nice atmosphere, and excellent value for money. Thanks to Lyndsey( sorry if i've spelt your name wrong!) for a friendly welcome and excellent service. Also really good for people with food allergies. Highly recommended.

Friendly, good value for money 💰.also it was a promotion we got 30% off the bill 🙏💘✅, 💯, will back ...We eat lots 🍽️🔥🍷, robs are very good 🙏

Decided not to take notice of some negative reviews seen for Heswall Silk Road, glad we did go ahead & book. Good food & drinks selection Tapas dishes were really tasty & served hot, all reasonably priced too with great staff & service, will definitely visit again

Attended 24/3/24 as a party of 6. It was cold upstairs, but a heater was turned on, on request, and soon warmed up. The staff were attentive and engaging. The young lady who attended us knew straight away what, on the menu, gluten-free and which recipes had been changed. It was nice not to be asked how the food was in the middle of eating! The food options were varied and reasonably priced. The best Halloumi I've had, and the Seabass was delicious. It's definitely a place to revisit.

Really nice experience eating here with my wife and kids. The menu is really varied with lots for everyone to try. It's tapas style but the portions were ample to share. The staff were all really friendly and attentive.

Great range of meals on the menu, came freshly made and hot. Would definitely recommend if you like tapas style meals with a twist.

Lovely welcoming place, delightful staff, couldn't be more helpful, even tried to help with approx weights so our son could calculate carbs for, insulin levels. Food, beautiful , honestly couldn't describe this well enough, just go try, you won't be disappointed. Just a fabulous place

Always a fantastic menu choice, and we enjoyed a wealth of different options, delivered 'tapas-style'. We arrived for a 7pm booking early, and were seated quickly. The staff were attentive, and we quickly ordered. The only downside was that as the night moved on, the volume of diners made it difficult to even hear each other over the table, so we cut the night short and went elsewhere for a drink.

Went here with friends. The service was excellent no complaints there. Atmosphere nice. Wine nice. Thought the food was mediocre to be honest. I wouldn’t go back.

Lovely food, great service, very welcoming

A disappointing dinner one of the dishes was oily with too much sauce and little vegetables they managed to change it . Another duck dish was overpriced with a very small portion. A lamb dish was burnt they agreed to change it and did not charge for it.

Excellent food, good polite attentive service. First time visit. Wasn’t disappointed. Great selection of Tapas and deserts. Will definitely be going again.

Fantastic food and lovely staff. They were very knowledgeable about vegan food and wine. Will definitely be going again. Many thanks

Awful experience on the phone, I booked a table under James.p. Sullivan and I got laughed at getting called names. Mike wasowski

Very disappointed. I have dined here on many occasions but this week was awful. Overcooked chicken katsu. Very fatty pork bites. Cold coffee and in appearance the restaurant appeared dirty and tired. Seemingly a new team of staff but overall lacked finess. Won't visit again.

Very disappointed. I have dined here on many occasions but this week was a complete shock. Overcooked food, fatty pork bites, cold coffee and dirty/tired in appearance. I believe a new team of staff are in place, but finess was lacking.

Incredible food. Personal service. Authentic atmosphere. Great Monday night dinner. Thank you.

We partook in their 40% off in January deal for lunch yesterday, restaurant was very quiet, only 3 other tables filled but it was really nice and chilled. Their menu has had a spruce up since I last went and we tried dishes we’d never had before apart from our old favourite nachos of course! Would highly recommend everything we tried! We had the chicken shawarma, Greek street fries, Bangkok noodles (delicious!!), Korean popcorn, Sri Lankan steak with potatoes and the nachos. Megan (I think) our waitress was nice and had a friendly manner. We were full but managed to share the chocolate fudge cake with ice cream for pudding and it was sooo good! Thoroughly enjoyed their newer menu and will definitely be returning soon!

Great meal once again and the service was impeccable. New menu this time with still some of my old favourites on it.

Absolutely gorgeous lovely lil gem, freshly prepared hot and tasty food, enjoyed everything! Definately be going again, staff were lovely too, thankyou for taking care of us, congrats on such a great place and amazing food!

Came here after a bereavement so was not really in any kind of mood to complain. First of all please let me say that Becky our waitress was fantastic and most welcoming. After some confusion over the menu pricing , which did get resolved. The food unfortunately was lukewarm , some even stone cold. We complained about the chicken shawarma not being hot in pockets of rice and although had tried some, it was taken away without offer of replacement. Not that we would have tried another but that’s was not the point of good customer service! Anyway, not by any a bad experience but questionable whether we’d revisit.

Average food, they are probably trying to do too many different choices. The wait for food was far too long, it took nearly an hour for Thai prawn crackers. The service was terrible. Luckily I had good company and lots to catch up on!

New Years Eve meal. Staff were excellent and were working really hard as the restaurant was very busy. The food was outstanding, really tasty.

Lovely selection of food and good simple options for children too. Good quality service, the lady who served us was very chatty and friendly. A little pricey but portion size good and they do have offers certain days of the week.

We had a wonderful time celebrating my birthday at Silk Road. The staff were attentive and the food was outstanding. There were 8 of us and each dish was flavoursome and piping hot. The staff sang happy birthday to me which meant a lot. Everyone loved their food and we had a fab time. I can highly recommend Silk Road. The restaurant was busy but staff checked in with us to make sure everything was fine. Thank you for a wonderful evening.

My friend and I had a table booked for 7pm (28/12) but ended up arriving and being seated between 6:30-6:45. The restaurant wasn’t too busy when we arrived but as more people were seated we realised people that arrived after us were being served and bought drinks and food before our order had even been taken. It got to about 7:15/7:20 for us to have or order taken which we had to as a member of staff to take as it seemed our table was being forgotten. After this, food and drink turned up within a decent time and the food was really lovely. One of the dishes ordered wasn’t actually out through which was frustrating but at this point we just wanted to go. Staff apologised for the wait and explained there was a member of staff of sick which is fair enough and almost stopped me from complaining. However it did very much seem our table was avoided after a while and other tables were still being seen to so there really wasn’t any excuse.

We were a party of 8 celebrating my birthday and had a wonderful time at Silk Road. The menu was extensive and we choose lots of different tapas style food. Each meal was flavoursome and piping hot and everyone loved the food . The restaurant had a lovely vibe and all the staff were attentive and smiling. They sang happy birthday to me which really made my night. I can definitely recommend Silk Road and want to thank all the staff for a most enjoyable evening.

Such a lovely place, went with my daughters for a special Christmas catch up....never felt rushed at all. Definitely will return xx 🎄🎁🥳

Delightful tapas style food, but not all for those not wanting to pick & nibble!. A range of food covering Asian food. Good value for money & excellent in tasting.

Great spot in heswall dishes were absolutely beautiful was served by etty mark and megan , had a delicious white pizza katsu boa bun and sticky ribs!⭐️

First time here and a few things left us a bit underwhelmed. A midweek night so not overly busy but a nice atmosphere and friendly staff. One of the fish dishes wasn’t available which was ok but after we’d ordered we were then told they had ran out of pizza. We’d ordered a few of these and a bit surprised a professional kitchen couldn’t knock up a few pizza bases at short notice, or pop to Aldi round the corner. The food we did get was good (not great), and we didn’t go hungry. Once we’d asked for the bill we did have to wait quite a while for the card machine to come. Also a bit surprised at £10 for a gin and tonic albeit it was a double and it’s Heswall prices I guess. As I say a bit underwhelming overall as we had high hopes and probably a while before we think about returning.

Heswall high street on the Wirral offers a variety of cafes and restaurants, including a tapas-focused establishment. Their menu allows you to order tapas or create a taster plate from any item on the menu. During our visit, we had the opportunity to try six different plates, and they were as delicious as they appear in the photos. The venue boasts a unique and vibrant decor with a touch of vintage charm. Additionally, they have a fantastic outdoor balcony seating area that overlooks the bustling high street. Whether you’re planning a party or a large group gathering, they are well-equipped to cater to your needs. The staff provided excellent service, ensuring prompt and attentive assistance. The company also own the ice cream shop next door.

Heswall high street on the Wirral offers a variety of cafes and restaurants, including a tapas-focused establishment. Their menu allows you to order tapas or create a taster plate from any item on the menu. During our visit, we had the opportunity to try six different plates, and they were as delicious as they appear in the photos. The venue boasts a unique and vibrant decor with a touch of vintage charm. Additionally, they have a fantastic outdoor balcony seating area that overlooks the bustling high street. Whether you’re planning a party or a large group gathering, they are well-equipped to cater to your needs. The staff provided excellent service, ensuring prompt and attentive assistance. 10/10 👜 handbag restaurant review for our lunch here today. The company also own the ice cream shop next door.

My friend and I visited Silk Road tonight. We were greeted by Etty and shown our seats. The restaurant is decorated beautifully. We were given menus and were spoilt for choice. We choose 7 dishes and each one was full of flavour and piping hot. The Mediterranean Sea bass and nasi goreng were my favourite. Tom also came and spoke to us. The staff were very professional, friendly and welcoming. The drinks were well priced and the deals were excellent. A thoroughly enjoyable night with delicious food in a restaurant that had a lovely ambience. Would definitely recommend and will return.

So disappointing……after one hour only a cold starter, chips and one tapas appeared! Other, larger groups seemed to fare better than the two of us. Both the chips and lamb tapas were warm, not hot. Won’t be back as lots of other restaurants to choose.

Some of the food was really tasty and good value. However, the service was not up to the standard of the food. It also felt as if the restaurant could do with a deep clean, sticky floors and tables not the cleanest.

So disappointed! Starter arrived but after nearly an hour only chips and one lamb dish! We asked for the bill and left….. will probably not return.

Visited with friends on a Monday evening. Fab offers during the week and the food was lovely. Would definitely recommend, looking forward to returning to try some more dishes.

6 of us visited Friday evening, food was absolutely fabulous however the service was non existent, may well of been self service. 18 dishes ordered between the 6 of us, 5 dishes arrived and 20 minutes later we had to ask where the rest was....

We were celebrating our 4th wedding anniversary and was so well looked after by Josh, whilst dining at Silk Road. Cannot recommend Josh or Silk Road enough. The choice of food is amazing and so tasty. We will definitely be back again soon. Thanks again, Josh :)

Went early evening and avoided the rush. Loved it.

Food was very tasty and hot. Service was a little slow but they apologised by taking £15 off the bill which I thought was very generous. Would go again.

Always look forward to having food here! We travel all the way from Wolverhampton because the food is just unreal! Great service, friendly staff the manager also remembers us from our previous visits and makes you feel welcome! 100% recommend this restaurant🥰xxx

Thank you Lindsey for your generous prize donation for our Claire House fundraiser. Your gift will make a big difference.

Our favourite place for tapas and sangria. The lovely guy who serves us whenever we come (sorry I don't know his name) is always great with us and our little boy. He even let us know the secret recipe for his sangria. Kalamari, spring rolls and sweet and sour are my favourite dishes. We've talked about coming here with our family and friends after we get married because we love it so much. Keep up the great work Silk Rd heswall. Xxx

Early evening meal. We ordered mostly Asian dishes. My wife thought hers we fairly good (chicken and squid); I thought mine were very ordinary and bland (ribs, noodles and chicken). There was no freshness or decent spice. We also had chips which were fine. Service...

Beautiful food served by friendly attentive staff. A must visit xxx

Order was incorrect, they had to do the bill twice. Service wasn't up to much. Rice was clumpy

Lots of staff yet disjointed service. The place now looks grubby. Food arrived haphazardly and was less than average in quality. Wine list OK.

This is one of Wirrals little gems The staff make it ! So friendly so professional… the food is delicious it’s fresh and the flavour s in the food are amazing Every time I go I try a different dish I love tapas and Silk...

Lovely restaurant, great food and very attentive staff. Bit chilly upstairs for some reason but in the main a great evening.

Lovely welcome by our waitress Etty, explained straight away that as it was my friends birthday she was given a complimentary glass of Prosecco, also wine Wednesday, 50% off wines, bonus! We picked 3 meals each, all were gorgeous and plenty of them! Had a...

A very good selection of tapas style food in a cosy atmosphere. Waitress friendly and efficient

Staff are friendly and efficient, food was great, tasty and plentiful and great value for money, restaurant is pleasant and well located

Loved my experience ♥️ would go back, worth a visit

Fantastic food,great midweek offer 3 plates for £16. Very good service. If you want a good value early evening dinner this place will be extremely difficult to beat 👍

Great food... most dishes more than hit the mark and were excellent.. best Pad Thai dish I have ever had!... and their Albarino was fantastic... great atmosphere too.

Friendly staff, good service, great food. The multi cuisines work really well together. High recommend.

As always food was great, served quickly and the staff were efficient . Will be back again in the near future

This was my first visit to the Heswall restaurant but my husband had been before. The service and attention was excellent and the atmosphere lively. The FOOD was out of this world, divine! I can be a bit picky and if I don’t like something...

Went with kids. Fabulous service and really friendly. Recommend 2/3 dishes each as they vary in size. They own Voisin next door and went there with adult friends for comedy night. Perfect!

Went as a couple tonight we’d been once about 6 years ago We had cheese garlic bread between us that was alright . I had garlic sauce fillet steak that was alright , the ribs that were alright and the Greek chips that weren’t nice...

Beautiful food and reasonably priced. Great service and atmosphere 👏

Celebrated a birthday with son his fiancee and 2 young children. Patient helpful and very friendly staff. Food was excellent. Thoroughly enjoyed it.