SiamRadhuny in Dartford

When the poppadoms aren't cooked well you know it's not going to be great! Service is awful - seem to concentrate on takeaways rather than seated customers. Food not fab either - luke warm. And to top it off they added a service charge which we didn't pay. Won't return

I had high hopes for Siam Radhuny in Dartford, but unfortunately, our experience was nothing short of disappointing. We were a party of seven celebrating a special family birthday and had booked well in advance, receiving confirmation of our reservation online. However, when we arrived, it became clear that our booking had been entirely overlooked. Despite showing the confirmed reservation on email at the door, we were left waiting for a table to become available and cleaned. This was not the start we had envisioned for our celebration. The issues didn’t end there. Once seated, our starters arrived at different times, with some members of our party finishing their plates long before the last person was served. Even more frustrating, there was over an hours wait between finishing our starters and the main course arriving, leaving us wondering if we had been forgotten. We had to ask several times being told that our mains were on their way. When the main courses finally arrived, two of the side dishes were cold - not just lukewarm, but cold to the touch - and had to be sent back to the kitchen. My mother’s tofu dish seemed to be overcooked, making it hard and chewy, not the soft texture one would expect from tofu. Additionally, the service throughout the meal was poor. The waiters were inattentive, rarely checking in on us, and we struggled to get their attention for additional drinks. Some of the cutlery was also dirty, which we asked to be replaced, only to have to remind the waitress to bring replacements. Once we finished our mains, the neglect continued. There was no attention to our table, and we had to actively seek out someone to ask for the bill as we had decided not to wait further for deserts or coffees. When we raised our concerns with the manager, his only excuse was that the restaurant was busy. He had no empathy to the situation or resolution, even with his "30 years experience in the business???". It took prompting from us to even get an apology from the manager, and there was no offer of compensation or even a round of complimentary drinks to make up for the poor experience. We even had to ask for the service charge to be removed from the bill - a service charge that certainly wasn’t earned. Overall, what should have been a memorable birthday celebration was tainted by subpar service, long waits, and poorly executed dishes. It’s hard to imagine returning after such a frustrating experience. We expected far more, especially given the occasion. A restaurant’s success hinges on more than just food - it’s about the experience, the service, and this one failed on every level. I didn't want to give them even 1 star.... To add, this restaurant seems to focus on its take-away customers, as take-away orders seemed to leaving the kitchen faster that dine in customers..... what a great business model!

Been coming here for a few years, ordered a delivery, it took over 90 minutes to turn up, and it was cold, sent it back and was told I would be refunded back onto the card I paid with, should take 3 days, it's now 8 days later, and every time I call, I get excuse after excuse and still haven't got my refund, absolutely useless

Fantastic night in the siam radhuny Absolutely loved your meal with a great host sadek who looked after us well all night 100% recommend

I've been here about a dozen times since my birthday in December 2022, and all I can say is that the food, drinks, and atmosphere is top notch. The customer service is also very good.

Radhuny is a fantastic restaurant. I think everyone should go there and give it a 5 star review it has great service and food is awesome

Best Curry House!! Sadek was superb!! Great food, I’ve been coming here years now, the food is spot on and I’m not just saying that!!

We’ve been coming here for many many years the service and food is always stunning , many thanks to Sadek and the team. Highly recommend this restaurant.

My boyfriend and I usually come here for a curry and it was amazing as always. Sadek greeted us at the door and sat us down immediately. The staff are very friendly and attentive, and the food is top notch! Would 100% recommend!

The best Indian restaurant in the Dartford area. Lovely food and great food. My waiter Sadek was both friendly and knowledgeable about the food. Only one place in DA1 for an Indian and it’s here!

I cannot recommend Siam Radhuny enough! Me and my family go here for every celebration due to the exceptional food and outstanding customer service. The variety of food on offer makes it a perfect place even for the most fussiest eaters. Sadek is always friendly, attentive and genuinely cares about his customers. One of the best restaurants in Dartford!

Went there for my son’s birthday pleasant atmosphere, friendly staff very helpful and was very good

Visited with my daughter with no booking on the off chance we’d get a table which luckily we did. I’ve visited Radhuny previously quite a few years ago but not nice it’s been combined with the Siam and thought the refurb looked great! It’s very...

We had a rare date night and decided to try this restaurant as its walking distance from our home. I had walked past it a million times and hadn’t paid much attention. The service was excellent, they had a lot of staff working who were...

Will not be returning after being customers for years . 3 out of a party of 5 became ill with bad food poisoning after having a takeaway from here . Customer service was appalling.

Usually find that places which offer more than one type of cuisine, do not do any of them well. Certainly not the case here. My partner and I had an Indian meal, and both main dishes were excellent with decent portion size. I would recommend...

I have just finished my meal at Siam Radhuny and I must say it was a wonderful experience. We were served wonderful, authentic Thai cuisine- one of the best I have had outside of Thailand. To add to this, the service was exceptional. We were...

I’ve been recommended by a friend to come here in a long time, today it’s the time and all the food we had it’s really good , we will definitely come back and yes highly recommend to anyone

Excellent food very friendly and professional service. Reasonable prices. We were all super satisfied with everything! We will definitely come back next time!

My eldest (15) fancied Thai, and with a little research we decided on the Siam Radhuny. What a GREAT decision that turned out to be. It was quiet when we arrived at 7 on on a Sunday evening, we were given the option of several...

We had family over from Spain, so I wanted to try something different rather than Spanish Tapas restaurant around the corner and the Turkish Mediterranean restaurant’s in Dartford… On arriving, we were pleasantly surprised that the restaurant was nearly full on this Saturday night in...

Outstanding service & amazing food as usual. We ordered a take away for 20 people on Saturday, food arrived hot, clearly labelled & with a minimum of waiting time. Well done!!

Ordered a take away this evening, took approx an hour, that wasn’t a problem except for the fact the chips were stone cold, both curries had at least an inch of grease floating on the top and the poppadoms were soft. We rang and complained...

Online order Ordered at 7pm it said delivery about 8pm The food arrived 7:20pm It was a bit suspicious The food wasn't hot,unsalted tasteless really, wasn't freshly made

Updated my previous review. I gave it 4*, but since they’ve merged the Thai and Indian halves together, it’s much, much better. Saves tons of arguments on a night out! The food and service are superb. The value for money is unrivalled in the area.

Delt with 20 scaffolders and 2 civvies without breaking a sweat. These guys were rowdy! I salute you sir

Ordered a takeaway, one chicken dish and one lamb. Order arrived- poppadoms missing and two lamb main dishes. Phoned the restaurant originally about the poppadoms that were replaced, then phoned about the main courses and it was appalling. They wanted us to send back the...

We have been coming here for years and they never disappoint. Delicious food. Great service - Sadek especially recommended a great dish! Perfect for couples and families. Thank you

Visited here a few times now and never disappoints. There is such an extensive menu that I just never know what to choose!! but each time i’ve tried something different it is always flavoursome and delicious whether that be thai or indian food. The food...

The food was absolutely amazing and our waiter , Sadek was brilliant. Can’t recommend enough. Great selection of dishes and all clearly prepared freshly.

Simply the best Indian Restaurant in Kent! My love of Indian and Thai food this is heaven as they serve both. The food is fresh, tasty and plentiful. Service is excellent, a special waiter Sadek is friendly and very knowledgeable with recommendations of this excellent...

Sam was friendly professional and a good laugh, all the staff seemed lovely and the food is beautiful

Best Indian in Dartford Highly recommend the chicken flame and king prawn pathia! Absolutely delicious. Our ‘go to’ restaurant!

Well presented restaurant very nicely furnished. Very comfortable. Friendly staff & good service from all. Ambiance was just great

The food was really good. Portion size was very generous. Took a while to give our order but the staff were very friendly and welcoming. Sadik and Sam were really attentive.

Fantastic experience at Siam, easily one of the best Indian restaurants in Kent. Our waiter Sadek was very attentive and the food itself was amazing. Even the house red wine was quite nice. Highly recommend.

Best Indian in Dartford hands down lovely food grate service my waiter was called sadder lovely man highly recommend.

10/10 lovely food and friendly service. Thank you to Sadek for making the experience great, will definitely be returning soon

Brilliant food and brilliant service. Special thankyou to our server Sadek who was very friendly, polite and also very funny. 10/10 would recommend

Have been to this restaurant on a number of occasions and have always found excellent food Excellent service particularly by Sadek

We had a lovely meal, would definitely recommend, services was great and food delicious. We were served Sadek, who was efficient , friendly and passionate about his trade.

We go here on a regular basis; the food is delicious and the staff are friendly and attentive. The waiter Sadek is very helpful, happy and always remembers his customers. I would recommend this place to everyone and you also have the choice of Thai...

Delicious food absolutely the best gorgeous restaurant friendly service a fantastic experience definitely would recommend.

Been here on many occasions and always had excellent quality food together with excellent service from Sadek and his staff. Three of us ate here tonight, two had Indian cuisine and I had Thai Duck red curry, all of us went away comfortably full and...

Another lovely meal Sade was great again with his service, always a smile on his face, makes the whole experience so much better. Already looking forward to the next visit!

Excellent food, best curry in dartford, great service. Would highly recommend. The only restaurant we visit in town. Xx

This is the best Indian / Thai place in the Dartford area by a long mile. We go there on a regular basis and they're very consistent in delivering high quality meal experience. Very friendly and attentive staff. Highly recommended.

As always a very good meal, a huge selection of both Indian and Thai food , Sadek always greets us with a warm smile and a very polite attitude , it always a pleasure to see him

What a marvellous dining place this is its a gem of restaurant and tp top it up sadek service is immaculate.

The Thai food was really nice and really flavoursome. The staff were extremely friendly and attentive. The food was well priced.

Had a fantastic meal with all family (11 of us) for my son’s 19th birthday. Food choices (Thai and Indian) was great and service excellent as usual.

Went for my work leaving meal with a group of 7. Food was amazingly good and staff were really nice and our waiter Sadek was really helpful. Will 100% go again

Served by sadek and he’s service was amazing, food was really nice and all the other staff are friendly, definitely a family friendly restaurant.

Best Indian restaurant in Dartford. The Thai is really good as well. Food is quality and staff are really nice. Especially Sadek. Would recommend

I have been to this restaurant several times recently and the food has always been great. Sadek served us - he was helpful, polite, and welcoming. We will be back.

We have been a few times now and always have a lovely meal. The service is always quick and friendly.

food was lovely delivery was quick on a saturday night dine in changed reservations for us as we was late