Shipwrights Arms Shaldon in Teignbridge

Lovely food, is cash only. Very lovely lady at the counter. Good weekend takeaway option. Some more vegetarian options would be nice if possible. Prices are incredible

lovely place, food and staff, quite small but we didn't have to queue, would happily recommend to anyone, not open all day

Always came here for a drink as a local, cold drinks and good service. Live music was a mixed bag but some of it quite good. Great view from the upper deck. Didn't try food as they did not provide the service.

An absolute delight and the best customer service i have seen in years. After a understandable mix up with my stepdaughter's order (the Mac n Cheese had just sold out, staff so busy, they hadn't had chance to take it off the menu) we were not only given a full refund, but one which had the 15% discount put back on. Such kindness by the staff was amazing. The venue itself is delightful, the food, gorgeous and very reasonably priced. Highly recommend.

Avoid like plague! They will kick an entire family out and not honour bookings even though restaurant is empty! Awful awful service from the moody lady serving at the bar. I know that service around Devon is hit and miss but her attitude is some of the worst I’ve ever seen her in my life and I’ve seen a lot of bad service. So here’s my experience at this place today Tuesday 1st of March: I called at 15:54 and proceeded to leave a voicemail with my booking as there was no answer. I said we will arrive around 17:30/17:40, we are a family of 6 (2 adults, 2 children, 2 babies). I figured it’s a Tuesday and booking a dinner at 17:30 not exactly busy. 2 days prior I walked in the pub and asked hours of operation and the nice young guy there told me Tuesday supper should be easy and can call during the day, I don’t need to call days in advance. I then proceed to drive for 1 hour and 15 minutes to this place. I get there 17:30 start walking towards the pub, I see a young couple in the garden eating. I then walk in, apart from 1 other person the place was totally EMPTY…just like you would expect on a Tuesday at 17:30! I look around for someone but there was nobody there so I proceed to walk to the bar. Behind the bar the lady I was mentioning, she was serving a couple at the bar having some drinks. I then ask her politely “excuse me, who do I need to talk to about a reservation at the restaurant?”. She answers back snarky “me once im done here”. I’m like oh wow she’s really in a good mood. I wait for a few minutes she then walks behind the bar to her computer. She asks me if I have a reservation, i then tell her I called an hour and a half ago and left a voicemail. She replies saying oh I haven’t got any voicemails and just looks at the phone on wall without checking or anything like that. Obviously she was totally bs’ing me. She then asks how many people and when. I say now and we are 2 adults, 2 young children and 2 babies. She says “we are too busy we have a local dinner / local event tonight and only 1 chef we don’t have space.” I reply back “but I booked the place by leaving a voicemail, the restaurant is now empty (surely this event is not at 5:30pm???) and I drove over an hour with 4 hungry children to come here”. I even showed her the phone number I dialled in my phone and she confirmed it’s the right one. She then looks me straight in the eye and says “sorry…I can book you for dinner tomorrow” and proceeds to walk back to the bar. Great service right? Now I go back to the car and as my wife got all the kids out i tell her to put everyone back in. Obviously everyone screaming and hungry so have to find new place for dinner. I then drove for 10 minutes to nearby Bovey Castle (thank god this place is nearby) who had no trouble offering us dinner without a booking. If the owner sees the message I would appreciate if you could leave some contact details. This type of behaviour from staff is totally unacceptable and owner needs to be aware of it!