Shinde's pure veg in Newham

One of the worst customer services here. I went with my family here, we ate food, but after having milkshake my 7 year old daughter started feeling unwell and ran to the washroom. She threw everything out and was not feeling well. I covered her vomit with tissues so that people don’t slip and informed the staff. To my surprise the staff came to my table and asked me clean that and said it is not his duty to do that. I was busy watching my kid over as she wasn’t well and now there he is standing and asking me clean the thing. I can understand if it was done purposely or something but this was by a kid because of the food what she ate. Eventually I had to pay them £9.40 as a service charge to clean that bit. Utter rubbish behavior by the restaurant staff and truly unprofessional.

It was a weekday and restaurant was almost empty. The food was not the quality I would expect. I genuinely thought the food was warmed using microwave. I will not visit again. Not throwing away my hard earned money. Sorry I have to write a negative review. People should at least get what they pay for if not more.

Terrible Service, no customer service whatsoever! not interested in paying customers at all. More into Their phones and chatting to each other. Go to taste of india instead across the road as service is always quick and friendly.

The staff here simply do not care. Avoid at all costs. Mains before staters? To be told that I will “complain if it gets cold “ if I just didn’t eat it then!! Half the food missing in the mains. Even when highlighted staff weee rude saying “we can cancel” is that the point? Manager sheetal in particular very rude £60 lighter and New Year’s Day ruined. Spend your money elsewhere

(East Ham branch) We’ve been here before but this was the worst experience. We were asked by the manager to order main along with our starter, normally we usually wait to order this after. We were told it’s likely the mains may take time. Mains showed up before starters. One starter came then mains came again. Then they sent the starter. They sent the cold food prepared 20 mins beforehand and they the manager (man and lady) got rude and kept ignoring. Food aside, we had to ask for utensils, water, cups, side plates atleast 20 times I know they were busy and I was understanding but they were misleading initially, and weren’t very understanding when they kept making mistakes. They sent a masala dosa with no potato filling, to then be told they’ve run out and to wait. Then why send a masala dosa 20 mins beforehand? I asked them why they keep taking more customers rather than looking after people already waiting, to then be told they’re not taking more customers. Openly lying as there were still people coming in. The naans were rock solid and they were more like garlic bread. The paneer dishes were nice but a bit cold. Other tables had similar issues with food not showing up. Very poor, will avoid in the future.

Not familiar with food names but sure know what tastes good. I ordered aDosa with Alloo and that was absolutely lovely. Thank you and will definitely recommend.

The garlic mushrooms are to die for! Excellent service, they love regular customers. The interior is warm and inviting.

Went for a family dinner. We reached there at around 9:30pm and we were told that we would have to order within 2 minutes. We didn’t have time to think or even look at the price. I buy foods regularly from restaurants around this area so I had an idea how much the price could be. Ordered a few items. Foods were low quality. There was hardly any Dahi on Dahi puri. Samosa was not tasty at all. Falooda was also very ordinary but the price for all of them were extraordinary!!! They were very overpriced. Not recommended. Not worthy going to their Upton Park branch.

Very excited and enthusiastic to experience Dosa and Indian street bites at Shindes. Ordered Samosa, children's dosa, adult main dosa, paneer butter dish, garlic naan, masala potato chips, pav bhaji, masala chais and 7ups. The children thoroughly enjoyed the selection of items and flavours. The atmosphere was cafe booth feeling. Mr Shinde himself asked how our food was which was a nice touch. The paneer dish, the masala chai was quite sweet. Overall items were lovely, the tamarind sauce with samaso was tangy and right consistency. Quality was very good, seemed fresh, many more items to try.

Starter arrives after meal, meal of other family members didn’t arrive at al, told could take that away, asked rudely to give up the table for someone else whilst waiting for take away, service a joke ! Felt very ill.

it was not busy 2 of us and another couple i had to ask 3 times how long my food would be pathetic i asked for coke with ice the waiters just left a glass of ice on the table and then 15 minutes later my coke the waiters were like dont care

The masala dosa was good but the gobi 65 lacked flavour and spice. All their food had minimal salt. The coriander chutney was good and the sambar was edible but the red chutney lacked flavour

I have come here many time before and had no issues. However the staff have now all changed. We went as a family yesterday which included guests outside of London and everyone were very disappointed. It was very cold yesterday and their heater at the front did not work and their front door didn't close as it was also broken. We were a party of 10 and were told that they could only place us together on the table at the front right next to the open door. They didn't suggest anything therefore we suggested that we not seat together and half of us sat on another table. This wasn't ideal as were went to celebrate Diwali together as a family but had no choice as it was very cold. Then the food was late and the orders were wrong. None of the staff said sorry and to be honest none of them were bothered. It was like none of them wanted to be there. When I spoke to the waitress to ask why everything got messed up she told me none of it was her fault. Not one staff member were friendly or helpful. Extremely disappointed and dissatisfied! Will not be going again.

Shocking. Order via their website. Took over 2hrs and several calls to arrive, only to arrive cold and missing items. Manager was misleading, lacked any customer service skills and then expected me to wait 45 to an hour for them to collect so refund in full at nearly 10pm. Food was subsequently thrown away and despite a promise to return call have not heard back at all. Blamed their delivery driver for all issues and took no responsibility. Would NEVER go to this place or order again and lost over £30 which they have stolen and nearly three hours of my time. Should be ashamed at how poorly this was handled and will not last in the service industry if they continue in this manner. AVOID AT ALL COSTS.

My wife was concerned about GF and Dairy free options -- and they had a great layout book showing what dishes were best for us. The food service was quick, meals served hot and very tasty -- nice to get healthy food and warm up on a rainy evening. I was surprised by the diverse menu -- curries and rice and indian dishes, everything we tried was great... and the delivery couriers were obviously quite busy too... We will definitely had back to Shinde's next time we're near Upton Park...

Great variety of vegetarian dishes & beautifully presented. There were traditional South Indian dishes & North Indian dishes. My masala dosa was delicious. Staff were very friendly & helpful. Loved the clean , contemporary interior . Comfy big banquettes , industrial lighting , patterned tiles...

Great food and good service. Been her several times and hopefully more opportunities to come in the near future!

Me n my family visit this place several times . Food is very teasty . Day by day it’s getting more tasty . Service is also good . I highly recommend this place for small party .

Had Panner Biriyani as take away..to try ..as it appeared a new location, quite well decorated and Shinde is a traditional Maharashtrian (or Mumbai side..) name- so was hoping for food of that standard. However, the biriyani turned out to be a combination on rice...

So usually I like a vege treat when visiting Green Street and though no my usual choice it's always good to try a newbie. Looked clean, vibrant, but slightly on the quiet side, but prefer that if I'm dining solo (rarity). Got a seat facing...

We came here for my daughters 17th birthday as she is vegetarian. Decor is pleasant but slightly confused with bike parts on walls and Islamic art tiles on floor. Waiters were young and inexperienced and very slow to take orders and bring drinks. We ordered...

Delicious food and excellent service. There’s a good variety of dishes and even good vegan options! The masala chai was perfect and the EGGLESS brownie dessert was the best dessert I’ve had. I’d recommend the chilli paneer and saag paneer and their aloo paranthe was...

Located on the busy Green street in Upton Park, this newest addition to the Indian vegetarian restaurant collection in east London is a welcome change as the food is very tasty, and the service is great. To top it all they do home delivery either...

We ordered a selection of dishes out if which the Masala Dosa was the best. The Indo Chinese food is average. The plates were not very clean, so the cleanliness could improve.

We went to Shinde’s suggested by one of the sugarcane juice vendors, and it was absolutely fabulous. I would definitely visit again. All Indian dishes are very good especially the Paneer Tikka Masala, egg free waffles. Cannot complaint about anything.

Went there a few weeks ago and was rather disappointed. I don't think they really know the difference between vegan and vegetarian food. Chilli paneer available as a vegan dish as well as vegetarian they told us. They must do their research before devising their...

We went to this restaurant on 1 April 2018 at 13:30 hrs. We got the last 3 seats in the house. The restaurant is fairly new, our first visit there. The seating was comfortable, wooden dining tables. The menu was clean, clear and concise. We...

Me and wife been here and we tried masala dosa , bhindi masala with plain naan it was all fabulous we also had noodle dish it was bit spicy but it was fine with me , I like spicy food It’s good compare to other...

Very nice food specially indo Chinese n chattt love it staff is also very helpful. This place reminds me india . Yummy food

The decor is really nice and relaxed, and contemporary. Service is friendly and fast. The choice on the menu is the best I have found on Green Street - for a vegetarian this is heaven - but for anyone, this is superb Indian food (including...

Bought food from Shindie's on 31/01/2018. The oil used to cook the food is foul has an awful fishy taste. Also, you can tell the oil is not frequently changed out and taste a horrible residue. The Mogo - it was undercooked and stale and...

I popped in to this place, for a takeaway of 3 samosa cheats. Firstly at 4 quid a pop for a container one third full is unbelievable. I ordered 3 and was so disappointed with the service, it took them well over 30 min for...

Firstly the decor was great - rustic, modern and minimalist and the service was brilliant. We ordered samosa chaats, munchinuan mogo and chilli paneer. The samosa chaats were well made and delicious - would've liked more channa though :) The mogo was well cooked, crispy...

We ordered so much, so nice having a great veggie friendly restaurant! You can tell the restaurant goes for flavour over spice and it is delicious. Recommend the chilli paneer and mushroom manchurian.

Not bad, seems like a new business venture, you can tell by the decor and service. The food wasn't bad. We went for lunch, small bitey bits. Found some of the food greasy, a few more shakes would if been fine, chilli paneer was a...

Great service and good food. I loved the pander makhanwala...delicious!!

Very pleased with the service. Food was delivered hot and had the real Indian taste I wanted. Will order again.

First time I ordered, tasty food, came on time and service was good. Will be ordering again

I ordered a mixture of indo Chinese food, all tasted really good, delivery time was around 40 minutes from order which is not bad considering its freshly cooked, I will be ordering from this place again,

Well , 1st Pure veg restaurant who can deliver food . Excellent food with good service . Paneer tikka was amazing .over all good food compare to local green street vegetarian food.

Saw the last review but I thought I'd give this place a try anyway. The food wasn't that bad but not all that good either, there are some elements of the dishes that can be improved. To be honest I prefer chawalla's down the road from this place for really good vegetarian food.

Hi Everyone, This is my first order from just eat and from this restaurant. 1) Food Quality : No test at all. Chilli Paneer : Not test at all. Made with to much soya and salt. Paneer Tikka : Good. But cold. 2x Garlic Naan : Normal Nann and spread with Garlic on top. 2x Butter Naan : Its ok. Vegetable Manchurian : Flat not test at all. Made with to much soya Vegetable Fried Rice : Not good at all. Vegetable Fried Rice should have some vegetables but this is made with one bottle of soya mixed with rice and salf. Restaurants chef need to learn how to cook. I thought this is new restaurant on Just Eat so food should be good in test. I wasted £ 30.95 money for this all food. Not recommended. Please please please do not order from this restaurant.