Shell Gwalia Garage in Gwynedd

I chose to give this place a try as it was the closest takeaway to where I was staying. Upon entering you can see the grease and grime on walls, and light switches. Pretty much everywhere behind the counter looked like it was not cleaned regularly. There was a distinct lack of basic customer service; no greeting, no please or thank you. Bits of tattered paper with faded writing randomly stuck up around the place and, what I assumed to be a fake note stuck onto the main menu board with brown tape. You can see the same note from a pic posted on here from 4 years ago!! That really should have been enough to make me walk out but it was late and I didnt know the area well enough to go somewhere else. After I ordered my food, I also noticed some disposable face masks randomly hung up on what looked like the end of a stainless steel utensil. The strings were yellow with grease. You will see them in the background of a pic posted on here from a different review from 1 month ago. It was possibly nearing closing time when I entered as they had hung the large floor mats on the railings at the fish and chips end of the takeaway (there are two sections in this place, one side for fish and chips the other for Indian food and kebabs.) I ordered the chips and a battered sausage. Unfortunately the food was not good at all.The chips were dry and the sausage was covered in thin light batter and was soft and mushy on the inside. I feel sad when I see establishments like this. It feels like the owners have no pride or passion in what they are doing. I wont be using this place again for the duration of my visit.

Lovely food as usual easy to order and pay

Second time I've called in an order, pizza with garlic sauce, Second time I've got my food and no garlic sauce. And was charged for it. They may treat walk in customers better. Don't phone in an order. Waste of money

the miserable old man is very rood and started shouting at me only because i was sat next to the bwn iach i don’t recommend this place at all after that.

I had the half pounder cheese burger and really enjoyed it. For me it was a good portion