Bella House in Gwynedd

Lovely food as usual easy to order and pay

0 stars DO NOT ORDER FROM HERE IF YOUR GETTING DELIVERY I ORDERED OVER 30 POUNDS WORTH OF FOOD INCLUDING A LARGE CHEESEY CHIPS AND DONNA MEAT IT CAME WITH NO CHEESE I CALLED BACK THEY SAID I DIDNT ORDER CHEESE LITTLE DID THEU KNOW I HAD THE RECITE I SAID I HAVE IT THEY OFFERED A REFUND I ASKED FOR MANAGER THEY ENDED THE CALL I CALLED BACK THEY KEPT DECLINING I CALLED 20 TIMES GO TO SHAHINES zienna armani XO

On time delivery, food was fine but I wasn’t given the drink I ordered.

Josssss...... Highly recommended....

Excellent food and delivery time. Not quite sure why for the first time ever the driver demanded that I meet him outside at the roadside but not an issue.

Burger was not at all good in taste and inside stuffing was burnt

Over an hour since ordering and the food is still not here

Fantastic service and the food was absolutely delicious! 😋

Absolutely fantastic. Delicious food. Best in Bangor

Hasn’t even turned up when they said on this app it did !!!!

Awfull. black hairs on food ,stone cold to the touch , fed it to gavin the seagull chick😩😩😩

Very rarely give 5 starts but these were really excellent pizzas and brilliant service. Would definitely order from this place again. Thanks chaps.

The doner meat was dry and the beef patty was really thin dry and burnt, one was even black around the edge! Buns were dry as anything with not much sauce only on one side of bun. Cheese was a tiny slice of the “plastic cheese slice”. We waited ages and sooo disappointed, we left most of it. Only reason we didn’t leave it all was because we were hungry and too late to order elsewhere.

good value for money. Delivery was on time , good customer service from the delivery driver.

Today I tried Chicken Shawarma Wrap and It was so good. Thanks to Asif Shafdar Shah for making that excellent wrap. I loved it and also they are very gentle toward their customers.

Paid £30 for food. One kebab the pitta was burnt the other the nan was hard as if they were both stale. The size on the large portion of chessy chips was awful, length wise a normal phone is bigger. The only reason it's a 2 star is because the pizza was good, it was delivered on time. I won't be ordering from here again and would highly recommended on potential customers going elsewhere.

added bread which i asked not too

Still not had my food absolutely a joke s my last order to my address was wrong but I didn't complain. Orderd lamb kebab had a lamb Donna kebab cold also ... tonight it's late by 45 minutes cold food soggy all in the bin

Always greats service recommend to anyone that a food lover

Highly recommend amazing tasty food

I ASKED FOR NO BREAD WITH KEEBABS BUT STILL GOT IT

Ordered online, meatfeast pizza arrived with a human nail in it didnt request a refund just made a complaint and still never received a response

I HAD TO FETCH FOOD AND THERE WAS BREAD WITH KEBBAB WHEN ASLED FOR NO BREAD

I ordered a delivery, man on the phone said it’ll be 25 minutes, however it took an hour and half to come. Pizza was cold, chips were soggy and inedible. I told them not to cut the pizza, however they ignored my instructions and cut it anyway. I will never order from here again and I would not recommend anyone to order from here.

Pizza gives you a bit of a chain flavor which doesn't have to be bad. In my opinion, it's really good, full of ingredients, fresh and well seasoned. The fries smelled a bit of old oil, but with their garlic and burger sauces, they were very good. I highly recommend it, the prices are also good

stop on everytime, Great prices and cooked perfectly. always fast delivery and friendly service.

Best kebab I've had in months! food was hot and delicious!

Food was good but i ordered a large kebab and it turned out to be tiny (usually theyre about 3 times bigger). Not sure if they gave me the wrong one or if their sizings have change but it wasnt worth the £13 i paid for it

i asked for no bread with keebabs but got bread i asked for lots of mayo on chips got a tiny bit

we were charged for delivery when we ordered our food but the delivery driver demanded more money from us when he finally turned up. He was rude and we were made to feel uncomfortable so we will never order from here again. And the food was nothing special

They are always very generous with the meat, would highly recommend.

Food was ok. Took nearly 2 hours for delivery. In all honesty ate it because we were hungry.

Keebab was ok but pizza is cold and dry

Food was cold and dry especially the pizza please do better next time

Forgot a drink but said we could get next time

Absolutely amazing chicken box well worth the money spent thank you once again I loved the boneless chicken we had in our box tonight

Over an hour late. Food was cold and tasted disgusting

Great delivery time will always use Bella Bella the best in Bangor

Fantastic, we won't go anywhere else!

arrived over hour late then missing chips

pizza was cold & the chips were cold and not crispy

Amazing food as always, lovely delivery guy :) thank you

The kebab was nice until i got to the bottom and it was swimming in grease, the pizza was undercooked and the delivery driver put my kebab which was heavy on top of the pizza box so all the pizza cheeses was stuck to the inside of the box

Great service and excellent food

Ordered kebab with salad. Turned up with no salad or sauce. Just stale bread and chicken

Pizza was cold, chips was disgusting no colour to them and not eatable at all chips lookd like they been standing there for a while in the fryer or something And didn't give my drinks 4 can missing. Called the place said someone will drop the cans off been waiting a while and still no sign of my cans.

Rude driver. Pitta sent instead of naan. Salad brown not fresh at all! Very disappointing!!

Spot on.. delicious food & hot.

Food was almost 2 hours late and cold when arriving kids ended up having to eat dinner passed their bedtime - was not impressed

Great food, friendly delivery man, what's not to like👍

Absolutely beautiful, all the food I ordered was piping hot and refreshing & fastdelivery. Will be ordering again that's for sure. The delivery guy was so sweet. Thank you

Great meal arrived quickly great service easy to order

Love the food, the burger was lovely and the kebab was delicious, definitely will order the same place next time I’m staying in Bangor again

Delivery driver was lovely and brought it up to the second floor for us. Food was as good as ever, although the chips portion seemed smaller than usual? It was good food either way though. Always recommend going to Bella House.

pizza was burnt and keebab had bread when i asked for no bread

i did not get my salad so i called the store but the owner kept saying he did put in salad and ended the call. very rude. i think he was looking at the wrong order since he mentioned nan bread when i ordered pitta but he still kept saying he put in the salad when I cannot find any in my plate.

Food was as good as ever, and the delivery was great.

Amazing amazing food. The wait times are usually pretty quick as well. Great choice of food and customisation for food as well. Definitely a favourite local of mine.

Very poor packaging and was expecting large chips and recived a small, chips were stale and hard unedable nuggets wernt cooked I've orderd from you long time and been spot on every time but today and the other day very disappointing tried phoning but no answer

Never disappoints me always great food, highly recommended

Fantastic service and great food

Our delivery man was amazing and super kind :)

I don’t appreciate food being delayed for over 30 minutes with nothing done as a remedy.

Good food does not compensate for awful customer service, a lie about delivery, and a lack of care when requesting some form of compensation.

Great service. Food consistently good. Won’t order from anywhere else for pizza/kebab.

Ordered a Hawaiian pizza which has pineapple, and an additional 3 portions of pineapple, I counted 16 pieces of pineapple on the whole pizza. I really enjoy this take away outlet but this is disappointing.

The Margherita was not good at all. Too little sauce on base.

Very easy and on time fantastic

The food was ready for the collection time provided and staff was very nice, the food was delicious and exactly what we was craving 😊

Ordered 2 mix donner and Chips got home and it was chicken doner and chips

Over cooked then left to go cold and soggy. classic combo

Really tasty and good quality service

Chips where very stale and note edable burger was not hot

not enough cheese on the chips, but food was very good. will always order from bella.

I only asked for chicken and I told him no bread, he gave me chicken shawarma with bread, when I told him iI said no bread, he said just throw away the bread and keep the chicken! So he doesn't care about wasting food and treating customers right!

Great food piping hot when arrived friendly staff best kebabe in bangor

No cheese on the cheesy chips hardly a drizzle of curry sauce. Basically no cheese on the margarita pizza with extra cheese. Very disappointing

Best food I've ever had from there! Please continue doing the food like that!

My kebab was very cold and full of gristle as was the other one and all three chips were freezing and horrendously dry

Amazing pizza and incredibly kind delivery staff. Garlic bread was 10/10!!

Lifesaver mate! Period Lovely service

Always nice and on time can’t fault the place

This order was fine collection. Every other kebab shop in bangor delivers to bethesda and has no problem doing so. Bella house lists it as available for delivery but everytime they either try and charge an extra £3 or just striaght up cancel my order. This is a shame because bella house is one of my favourite kebab shops and its a big let down they are too scared to deliver to bethesda when many other kebab shops in bangor do it.

My favorite restaurant, very classy treatment from the restaurant staff, high quality of food, may God bless you.

Food was cold by the time it got here , chips were undercooked , chicken nuggets were soggy , also 27 minutes late

Lovely food. Driver didn't read delivery instructions so got lost and didn't call for help

I ended up having to collect it from the shop and by which time it was freezing cold.

missing parts of order and multiple details wrong

really good food, always order from here. slight issue this time though because the pitta bread was burned, but still amazing either way

In the description I asked for mayo on one of the chips as only one person of the three likes mayo. The chips came all the chips were covered in mayo. Ordering pizza with pepperoni was a major let down as there was barely anything on the pizza a handful of half slices here and there.

The kebabs was disgusting and cold

Good service ordered on line said 45 minutes was here in 30 minutes very good courier as was delivered to me great food best in Bangor

Delivered to the hospital. Excellent food, promptly delivered. Also a free cheesecake! Many Thanks!

If I could give zero stars, I would. Explained that their delivery driver short changed me £2 on my last order as i was making a telephone order. They argued back, accused me of lying and told me to order elsewhere and put the phone down on me. For me it's not about the money, it's the principle. If your going to deliver food for cash, atleast make sure your driver has the correct change! Shocking customer service. Avoid at all costs. I won't be going there again!

Ordering from the hospital. The order came promptly and was even ten minutes earlier than the projected time. Food was hot and the Spicy beef pizza was delicious! They even supplied a free Pepsi - thanks very much.

Got special burger wrong. Put ketchup on when i have an allergy to ketchup

Foood was lovely and warm when it arrived. Was a little late but not by much. Quality of the food was 👌🏻

Food was blazing hot , best chicken strips

Great food ! As always:) the chicken tikka wrap was lovely

Very bad undercooked and cold donner meat and it smelt really bad even the can of Pepsi smelt bad waste of money