Based on 63 opinions finded in 1 websites
Based on 63 opinions finded in 1 websites
Nº 677 in 856 in Sandwell
Opinions
I came to station 10 to 5pm I put petrol than ask car wash ticket, answer after 4 pm not selling car wash, than i had to exit and i had see some people had ticket after 4pm, oh man i just wondering why this happening.
Zoltán Kukor . 2024-07-18
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Lovely service from a woman behind the food counter around 11:20am on 15/03/24
jph 727 . 2024-03-18
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"WHAT A NON SENSE STAFF MR AMIR CUSTOMERS SERVICE SKILLS 000 ALWAYS MAKES ISSUE WHEN HE IS ON SITE SHOUTING
Sunil Kumar . 2023-11-27
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Arrived at night and got to manoeuvre carefully around large roundabouts to get into the forecourt. A large service area seems to have longer opening hours
Zaid Dinally . 2023-10-25
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Came to get fuel and some essentials after finishing a evening shift at work. The staff member left me standing at the window and pretending not to see me after repeated attempts to get his attention. To compound matters, as I was attempting to flag his attention I had to stand there whilst he was vaping indoors around the recent baking goods he was about to place into the visual containers. Poor Practice and incredibly unprofessional.
Kirk Jones . 2023-09-21
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After returning from holiday, stopped here to grab some milk for a cuppa and breakfast in the morning. Milk had gone off...curdled as soon as poured into the brew. Total waste of £2.10 Date is 7th, so maybe not been stored correctly :-(
Michelle Ward . 2023-08-06
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Went to fill wagon up in morning greeted by a half asleep night attendant, more interested in talking on his phone, waited 10 minutes failed to acknowledge me at night window so I drove off without buying any fuel , Poor customer service result loss of business.
Steve singh . 2023-07-05
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Clean and friendly fuel filling station which sells snacks hot and cold.
Peter Crawford . 2023-05-20
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Toilets are always clean and tidy even more cleaner than the airports. Many thanks
Maria Nicelson . 2023-05-15
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Says 24 hrs open but have to pay before fueling at night times. Avoid if you wanna grab a quick coffee and go.
John Dennis Thottam . 2023-02-20
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The vacuum was clogged and there’s no way to remove the vacuum attachment, no way to unblock it either. Plus the attachment is so small on the machine it’s bound to get clogged up. I just wasted my money, because I didn’t know the machine was clogged until I’d spent my money, I tried in vain to unclog the machine, but that just too more of my time up. Also the air freshener setting is con! you barely get anything from it.
Jordan Hagan . 2023-01-07
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Every time I go in for a car wash or jet wash it's never working,but that's not problem the problem is this only one attendant always say it's not working it's happened to me and several of my colleagues and they say the same thing just this one guy,no one else.tall bald headed chap...
Mohammed Ali . 2022-11-10
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Great service Very quick no waiting
James Simmonds . 2022-08-31
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Place closed with note on window 'back in 15mins'? 30mins later still sat waiting to fill up. Knocked on window and told they are doing delivery and I have to wait another 10mins??? I expect this from a corner shop not a million dollar company...
Darren W . 2021-11-21
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Spoke to the clerk on the phone. He was very rude and unhelpful
Lewis98 . 2021-10-04
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Clean, professional polite staff
Justin Patel . 2021-09-06
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2nd time now that the petrol pump has scammed me. I press the pump and it jumps from £1-£2.50-£3 etc. There is NO WAY In one second it’s pumped £1-£2 of fuel into my car... White vans always blocking the forecourt whilst they get breakfast and hardly any of the workmen wear masks....
AME A . 2021-06-15
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Been a few times, usually in the night when coming off the M5, always the same rude guy behind the counter, unless Shell can educate their staff some manners and respect, I will not be visiting again.
Charles Kyle . 2020-09-17
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Just cashed in my £20 E voucher from confused.com 👍 well happy.
stanley ashcroft . 2020-09-03
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Always had a friendly welcome, close to motorway access, simple refuelling =",'=
Holly Bliss . 2020-08-28
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What are you doing to me? 😭😭 Its been nearly 4 weeks since I was able to grab a Peppered steak slice and Bacon Turnover, I'm wasting away! Fix your hot counter!! I cant take it anymore! 😪
Alex McLoughlin . 2019-10-08
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No coffee, no food for over a week. Drive straight past!
Kev Sparky . 2019-10-01
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Rude lady named ROSELLIN (looked indian) Argued over my SCOTTISH STERLING NOTE!!! STARTED TAKING A NOTE OF CAR REG WHILE SAYING "IF THESE ARE FAKE THEN WE HAVE YOUR REG" shocked and a very humiliating experience!!! wont be back here. SHELL NEEDS TO EDUCATED THESE FOLK!!!
scottish travels . 2019-06-17
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Just been in to fuel up the car. Very good customer service.
Adam Browning . 2019-04-17
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Awful, in the night at least, been there twice in the late hours and both times, the rude man at the till barked orders over the intercom in a heavily accented voice, and I did not even know he was addressing me until he started banging on the glass that I had to pay first, of which there was no indication that I had to. Will not be visiting again, steer clear of this one, it's a pain to get into and out of as well.
Desmond Lockheart . 2018-12-01
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Great Shell service station. Always got the fuel I need (V Power), friendly staff. Hot & Cold food etc and very convenient being 24hr opening. Very clean and tidy. Thanks guys & gals for running a smooth operation.
Bubby Singh . 2018-03-12
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Great place to stop for fuel, friendly staff and very clean toilets.
Paul Turner . 2018-01-24
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Suggest you educate your idiotic staff on what is legal tender. The moron kept saying they don't accept sterling (Scottish note)
K Aslam . 2017-10-30
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Its a petrol station and because of its location not the best to get in and out of
Robert Macrowan . 2016-11-12
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Standard, decent fuel bit pricey tho.
Mohammed Khalam . 2016-08-06
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The station has recently reopened after a six-month refurbishment. All of the pumps are new and the shop has been totally refitted making the whole place cleaner and brighter. The staff are friendly and polite, as you would expect from a shell garage. This station does not yet support Shell's new "Fill up & go" service, but they plan to have it set up soon.
Daniel Wilson . 2016-03-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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not only was the food late by 30mins but the patty was stone cold, so had to heat it up which to more time. However apart from that the food quality was nice.
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62 Opinions
I’d never come here again, the attitude of the servers is what brings this company down. Extremely rude, if you don’t like your job just leave I’m sure the owner would be happy to employ someone else
I’d never come here again, the attitude of the servers is what brings this company down. Extremely rude, if you don’t like your job just leave I’m sure the owner would be happy to employ someone else