Based on 49 opinions finded in 1 websites
Based on 49 opinions finded in 1 websites
Nº 698 in 856 in Sandwell
Opinions
One of the better takeaways in the area. Takes card payments, which is a bonus along with the free prawn crackers. This time our Yuk Sung was superb but the Singapore noodles were a 'bit mushy' which was strange. Curry sauce didn't taste as good either and was quite watery. Will pop back soon and see how things compare.
Lee . 2024-10-07
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Instead of arguing with your customers the professional standards of a business would be to politely explain your point of view and apologise for any miscommunication, not scream and shout at your customers and argue with them, whether they are right or wrong. What was a polite conversation turned into a full scale screaming match. The young girl at the front did not seem to appreciate any confrontation yet the male and female was screaming and shouting. There was absolutely no need to speak to a member of my family like that. Completely unprofessional and rude. Your customer service skills tonight have been entirely inappropriate. Just because you own a business does not mean you can talk to your customers however you like when they politely come in and ask a question about a misunderstanding. Very disrespectful and absolutely no need for such a simple thing to turn into an argument.
C G . 2024-09-14
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Right jasmine house is terrible, the proprieter their does not speak to customers well or at all. the woman (most likely the mother) is very rude screaming and shouting. the young lady is the only decent one there, she was respectful while the others were arguing at me. They do not listen to your order and shout at you when they make mistakes themselves. Very very rude. Not helpful at all DO NOT GO THERE. PASS THIS POST AROUND if you read it before this post is probably taken down MY STAR RATING --- 100 do not go there very bad 😒😒😒😒😒😒😒😒
david giles . 2024-09-14
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Vegetarian food was amazing and the service was quick and easy. I definitely recommend ordering from here. Noodles and mushroom curry were decent with a huge portion size.
Mandy Kaur . 2024-08-17
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Salt and pepper chips were piping hot. The famous Ryan Trahan was in the establishment; a food cuisine connoisseur. Overall, service was good, respectful, waiting time wasnt too long. Food was amazing, a classic chinese cuisine, even said by MrBeast and Gordon Ramsey themselves.
Egiap . 2024-04-18
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The curry trays with chips and rice are beautiful. Had a set menu for one. The chicken and mushroom “sauce” was basically water. The rice was ok and below is a picture of the spring roll. Inedible, greasy and just vile. If they taste test their own food I’d be shocked.
ryan welch . 2024-04-13
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Not very impressed with the food,very bland no flavour curry was awful,very disappointed would not order from there again
Eda Salmon . 2024-03-21
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Amazing fast service the food is always delicious can’t understand why anyone would give anything less than 5 stars
sukhjit riyat . 2024-03-15
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The food was dreadful. Old rice. Chewy ribs. No flavour.
Luke Read . 2024-01-22
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Don't waste your time. Plenty of better options nearby
MXBay . 2023-08-18
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Used to be nice, gone down hill now
Jade Kennedy . 2023-08-18
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Salt an pepper chicken was just batter no chicken will never order from them again how is this salt an pepper chicken then they keep hanging up on me
Barbara Motterham . 2023-08-13
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Disgusting we found a black long hair in the food which was the same hair the woman had who was cooking our food. I am blonde and my partner who is a male has short hair. I have a picture of this too if it is needed. 🤢
Elizabeth J . 2023-05-07
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Lovely food nice and hot friendly staff
stacey hutchins . 2023-02-17
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Ribs, chicken satay were over cooked. The yuk sung was extremely bland, all the food was cold. The delivery driver was very unfriendly. Wont be using again.
Betfred . 2022-08-14
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Friendly staff but the satay chicken had no sauce and bbq spare rib Was dry as old boots won't be using again unfortunately
Bicknell music . 2022-05-23
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Asked for no onions in my chicken curry as I’m allergic, after getting home found there to be onions so could not eat it.
Carly Biles . 2022-03-17
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Just minging no taste to the beef curry at all avoid if u want taste
Camilla Nevin . 2022-02-26
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Thank you our meal was just great very enjoyable will see u again soon.
Susan Davies . 2020-10-13
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Fantastic food lovely owners!!!
Scott Knowles . 2020-07-19
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Nice varieties of food products could visit again
Mohammed Hussain . 2019-06-25
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WASTE OF £14! Horrible cheap food! Ordered a King Prawn fried rice, £6, barbecue spare ribs and a plain, No-veg chow mein on Sat 13 April 2019. Poor food quality! Total £13 and £1 delivery charge. The food was tough, cheap and looked like a dog had chewed it! The ribs were so dry and old, the fried rice was dry and messy and the plain chow mein was a strange brown colour! RANG UP AND COMPLAINED SUN 14 APRIL, their staff was rude and ignored our complaint! What a waste of our money! Never again! Maple Chinese in B67 is the best, but it was closed! Pity
ABI ASBO . 2019-04-15
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Good takeaway and I use it often, very good value for money when you collect as the prices differ online for delivery and it's always ready in under 20 minutes. The food is always hot and delicious however, it only gets 3 stars because there is a slight dip in food quality in their busy periods which is understandable with such a small kitchen and there is only ever 2 people working in there. They're fast but I'd rather them take the little extra time to make the food just right which they manage perfectly when they aren't busy. Other than that, I really can't fault this great little takeaway and would definitely recommend.
Aaron . 2018-09-03
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Dosnt look much from out side . Tasty & good portions at fair price . Opposite pub on island
Marc Wilson . 2018-08-05
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Not sure last time I went there was about 10 years ago
Lee Sherwood . 2018-07-21
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Has always provided good quality, tasty food.
Aokuan . 2018-07-09
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Love the food from here! Always piping hot and quick service! Highly recommend.
Sara Meehan . 2018-03-21
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We ordered from here before, food was great and lovely service however the second time we ordered it was a nightmare. The food wasn't very nice and she had forgotten our spare ribs we ordered, we rung and asked for the spare ribs and the woman started arguing on the phone, ridiculous and unprofessional. Never ordering from here again!!
Courtney Cempura . 2017-05-27
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Just had food from there and really nice and quick coming and hot
Janice Taylor . 2017-02-15
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We found Jasmine House purely by accident, and oh what a find. The quality of the food is excellent. It always arrives extremely hot and very quick. Well done Jasmine House, you will always have our custom from now on.
margaret smith . 2017-01-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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118 Opinions
Used for many years for weekly takeout so spent many £'s . Usually very good food. Then without NO NOTICE to a loyal customer we Phoned to make order and said closed for refurb on recorded message. Not very good customer service . Phoned since and phoneline just ringing out😔 Disappointed that u've let yourself down. Now having to use another takeaway 🤔 So u have lost a customer and business. Shame as usually reliable and good food. Now learnt under new management don't offer the normal menu as of 08/11 /2023 . Price have probably changed too!! No option to pay via card even on phone order's so cash only !!! (stupid in this day and age especially post COVID ) Person on phone no good After 5+ years using U wont ever be using u again U have lost a customer!!!! UPDATE 25 /05/ 2024 We actually started using U again and U've done it AGAIN . We went to order food for a family takeaway . Guess what CLOSED yet again with NO NOTICE WHATSOEVER . We had food from U last week it wouldn't of taken a lot to inform regular customers that U are going to be CLOSED the following week for whatever reason . Even if just a note attached to delivery . Can't even use discount code!!!! U keep inconveniencing customer's So U will lose trade and customers which is a shame because food is usually good 🤷🤷 UPDATE 24/10/2024 U've done it AGAIN closed with NO NOTICE !!!!! Like I mentioned last time we are regular customers u've closed for no apparent reason. With NO NOTICE !! U should put a note on delivery to say if U intend to be closed ! Or mention to people on phone if phone orders . Or post a note on Tividale valley app for online ordering. It's simple 🤷 but U fail every time
189 Opinions
Just ordered from here food is rancid. Haven’t had a Chinese for months and I can’t even eat this crap. Crispy Chilli Beef looks like dried scabs with nothing but salt to taste. Defo no chilli. Salt and pepper chicken also dry and taste less. What a waste of money. If I could be arsed I would go up and ask them to eat it. Shocking, foods came on time but seriously that should not be sold as edible . Never again