McDonald's in Sandwell

Food was good, staff friendly, quick service !

Good food and drink with a nice atmosphere.

Their mcdonald's app is awful for delivery always get the orders wrong and its a night mare to speak to anyone so either you loose your money or you have to go to the store which it then pointless!!!

Would have given less than 1 star if I could have. The last twice the fries have been cold. I've had warmer bags of crisps. Many of the staff have bad attitudes, and the standard is below acceptable, yet the prices are shocking.

The staff is bad , u should go inside to call them to take ur order U should wait 25 mins for a mayo chicken ! Incredible

Every time I visit in the night tha staff seem dead no enthusiasm.food is always cold especially the fries the management must not be at the best to be serving food cold. Check the cameras at 24/10/23 @ 00.52 and you will see the level of mannerism of staff.

The drive thru was busy but managed to get my breakfast despite being bang on 10.30

Ordered food on just eat ... food was freezing when I got the order missing dips id paid for also uber eats refused a refund won't be buying againn... disgusting

Difficult to park...car park very full at times

This particular branch had always had a knack of getting orders wrong, and it seems it's still the case after my first visit in many years. Granted I visited at a fairly busy time and on the day of the McRib relaunch. Ordered via app. Firstly was given a cheeseburger instead of a cheese bites sharebox, which to be fair was resolved fairly quickly. Then after a sip, I noticed I had the wrong drink and it had somebody else's name on it. I just kept it instead of going back up. Food was pretty standard and consistent, other than the fries being a little old and cold. Wasn't a complete disaster, but I'm unlikely to visit ever again.

Abysmal service. Ordered online, didn’t receive 1/3 of my order. Food was stone cold even though it Left about 10-15 mins prior to delivery. (even then should still be atleast above luke warm). Restaurant and Deliveroo basically said opposite of each other. I know it’s McDonald’s but this is not even the basic standard of service that should be expected. Tried calling atleast 15 times after and didn’t answer the phone at all. Clearly ignoring the problems. Believe the other reviews. They ain’t lying.

Was ok but the EV chargers in the_ shopping village carpark are super fast.

Imagine if any managers read these reviews ! All the staff would be sacked ! Useless

everything was cold chips were solid

Whole order what wrong got given another persons order. Than had to spend more money going to branch myself to collect right order! Not impressed

Order was incomplete and cold on arrival

Fantastic service from the Birchley Island branch tonight.Big order submitted,FOOD was hot and order complete.5 STARS.

Ordered on the app for delivery to my table. After 20 mins I went to ask where my order was and for some reason the order hadn't appeared in the kitchen! Had to wait while they prepared my order from scratch and lost my table in the process.

only delivered drinks no food n order was over £32!

Very best place to go always go there workers helpful if they make a mistake very appolegetix any bad review on here just need to grow up a mistake on Ubers end doesn’t make you need to write a negative review Uber are know to eat peoples food or pick up the wrong food,

Enjoyable visit staff very friendly

Everything was great thank you,

Gave us completely wrong order!!! Driver clearly not even reading properly. Joke of a company

Great service from friendly staff

the wrong order has been delivered to me. can't find out how to contact anyone

Again food items missing on delivery

ORDER DIDNT ARRIVE BUT SHOWN AS DELIVERED!!!

forgot some of the meal and all of the sauces

Asked for no cheese on Big Mac, got extra cheese

Chips were missing with all three meals

honestly delivery time was great but icl you man always be messing up orders or bringing cold items. i’m not really bothered about coldness cos u can just heat it up but u gotta get the order right, too many times it’s been wrong

Gave us the wrong drink wanted milkshake got coke

Food was great and hot, however didn’t receive the milkshake size for the large meal and no napkins or straws

Cold ,fries were hard to chew and not crispy at all,tasted stale and worst nastiest food ever tried

Everything was great, thank you.

Not happy as order was wrong and food items were missing. When called no one answered

always missing items every time your absolutely useless

Missing items. Also paid for Large but got less than regular

food was really cold ..... didnt enjoy it... tried to call maccy Ds OLDURYV 10 times but no reply!!!!! not impressed...

items were missing from the order and restaurant did not answer when tried to contact them. 3 out of 6 items missing, terrible service

Food is always stale and cold never follow instructions

Currently cheaper options for mcmuffins make great value. Restaurant is always clean and tidy but the waiting area is too small. Further visit is exactly the same

Got the completely wrong order

Everything was spot on apart from missing items off my order and ain’t happy

Given completely the wrong order!

Missing sauces and nuggets from my meal

After 2 hours of waiting, I had to collect the order myself. The driver wasn't at the restaurant as mention in the app and the order wasn't prepared. The order had to be put in again at the restaurant, then an additional 25 minute wait. Far from ideal when you have 6 kids waiting that long at home. Even when I got the food home it was clear what we had been given had been standing for a long time

first time trying there porridge, delicious 👍

I am so glad this isn’t my local McDonald’s, this is the worst McDonald’s I have ever ordered from. They forget food items and the food they do deliver is not fresh and they don’t even give you straws or napkins and no dips to be found when they charge you. Never ordering here again, I will go to Oldbury interchange next time.

I ordered an additional 2 has browns, they never turned up. I ordered to bacon baps, only 1 was a bacon bap, the other was a sausage and egg McMuffin. This is completely unacceptable and I would like a refund and to make a complaint

Food hot ,Order complete,say no more.

all of the items were missing apart from milkshakes and fries

I gave the delivery driver the code 3 times but she won't leave and kept harassing my elderly mother

food is cold. delivery driver was very polite

stone cold,and it tastes different if you have use microwave to reheat it 👎

Large drink - half of it was spilled in the bag, pancakes missing syrup and stone cold

absolute shocking ordered nuggets for me babbie ...nothing turned up .. never again

they actually got my order correct, all the sauces came - we even had straws! bravo!

How difficult is it to put some fries in a bag? Second time i have ordered a meal and the fries have been non existent. Sort your staff out!

not the best but oh well bin likes it

Food was cold and milkshakes were runny.

My order was 50 min late wrong items and not prepared as asked

Gave up! Sat at the drive through waiting to order for 10 mins and gave up!

I didn't get my food.l so I core enjoy it you delivered me a large coke that is it where was my food

chips and nuggets cold ice cream half melted wasn't impressed

Quite a big order tonight,Food was hot and order complete and Quick Delivery.

Rude staffs. Haven syaffs exchagjbg words with customers after missing up cudtomers order. Happened to me before, too. Their attitude is outrageously rude.

My mc dz go2 always. Orders always good service is upto standard an service is fast drive through or in shop. Staff is as good as 1 can b,obviously new staffor busy times etc etc 1 has to expect little waiting time. Normally though in store or drive thru u can b on ur way within 7 or 8 mins ish

The delivery guy was alright but the mcdonalds forgot to add in the sauces again, and it has now been 5 times.

All the food was very cold, the burgers was just a mess and the buns were hard

Dips were missing as always as bc the food was stone cold!

Item missing and Just Eat refuse to refund

burger was cold and fries stone cold

Fries and big mac was cold. The delivery guy was on time and very polite

Big order tonight,food arrived hot and order complete.

Half my order was not there disgusting can’t get in touch with just eat as usual when there is a problem

I preorder the food at 11:30am to come to my address for 1pm. It was still 30mins late. When the food came it was all stone cold, including the coffee. We have 2 orders come incorrect. Not happy with this service!

whole entire order not delivered was delivered someone else's order which was not worth the 42 pound we spent on our order. fuming trying to get a refund

Ordered medium fries -> charged for them but didn’t receive

this was not the drivers fault, my order kept getting pushed back it took over 2hrs for order confirmation to actual arrival, on the map driver had my food for 10 mins before getting it to me. all my food was stone cold, ice cream melted and no ice left in the drinks. if we hadn't have waited so long it would have gone in the bin.

Never had to wait so long for my food, only to receive it lukewarm.

ordered food took an hour and 20mins to come all freezing cold and missing items. absolutely ridiculous

Food was poorly prepared and incorrectly made up.

the food was late but the driver was great for waiting, he kept asking for the order and the staff kept arguing at him, which caused him to be apologetic, when he done nothing wrong.

I left a wrong review for formula Jamaican they should have had five star rating their food always is delicious and never disappoints but this one was disgusting no buns on burger just burgers and lettuce in box rest of food was cols lettuce was limp and fries didn’t taste cooked properly if you can just eat remove my review from formula one they don’t deserve a one star I got mixed up

Food was completely cold after over an hour wait!!

not the drivers fault he was at the restaurant 30 mins waiting for the order. macdonalds was shocking. driver was great he gave a huge apology

Some of the order was missing again 2 breakfast wraps but i guess just eat wont do anything about it like always

fries cold and dropping my drink

fries we're fresh as requested, but I paid for 2 x BBQ sauce and didn't receive them

took long to come and the food was stone cold and inedible

The milkshake was best I have had for a while! Although, the food was barely warm by the time it got here, which is why I didn't give it a higher rating.

My order came with no sides for my nuggets I’m in a apartment shops are closed there supposed to be 4 different dips I have none 20 nuggets no condiments

Lastvfew times ive had the breckie they havnt put my add ons on and its very annoying when you py extra

Food hot,Quick delivery and pleasant driver. 5 Stars.

Paid a significant amount for food with home delivery, unfortunately yet again a very expensive item missing. Rang Uber who was unable to help other than try for refund. Tried to ring 10 times never once got an answer. Absolutely cheesed off with this shabby show of a fast food company!

speedy Sunday food warmer than usual ice cream excellent

Ordered breakfast for delivery. They forgot half of it. Uber eats (who is their mcdelivery provider) refunded the missing item but then didn't refund the delivery even though it meant I had to go out and get breakfast because mine was missing. Drive thru items will also be wrong make sure you check

They were selling salad but didn’t have any knifes and forks, they didn’t say anything.

one. burger was missing from my order