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4.0

Based on 547 opinions finded in 1 websites

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Nº 2061 in 4016 in Birmingham

Nº 142 of 282 British in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..eggsoldmeatvegetablescookedmustpaycreamladypizzacheesepotatoesturkeyroastfish
Score
OpinionsNoteTripAdvisor5474.0

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We chose Sheldon Hall as the venue to hold my mother’s wake. Excellent service was received in advance of the day when planning / choosing food etc. On the day the service was equally excellent, the food was plentiful and it tasted delicious. Thank you to the staff for making a difficult day that bit easier.

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kickinkarlos . 2024-11-15

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Lovely food & welcoming staff , Paul the assistant manager was helpful couldn’t do enough for us also Andrea was lovely & would recommend to eat here & thanks for a great evening

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Michelle C . 2024-11-13

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Went here today 3 adults 4 children and two babies. We all loved the food, drinks and the chocolate fudge cake was huge! Andrea served us and was amazing. Nothing was too much trouble and she was really helpful too. Considering there were so many of us there was no food missed off. She was so lovely with the children too. All in all we really enjoyed the visit with not one complaint. We will definitely be back! Thank you.

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T C . 2024-10-30

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Went for breakfast, was greeted by a lovely & bubbly lady called Marty. She made us feel at home, she is so welcoming! Breakfast was lovely too!

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Hannah L . 2024-10-24

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Staff were hugely amazing. Nothing was too much trouble. Even though they were out of stock of some food, they could not have done any more to help. Awesome staff and amazing food. Would highly recommend

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Sam W . 2024-10-24

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Ordered carvery, went up meat was dry, no stuffing and mash there, staff had to be asked for more When the Stuffing came out was under cooked. Table and seats were dirty. Got our money back and went elsewhere. Won't ever be coming back even though live within walking distance.

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Amanda T . 2024-09-15

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So slow. 1 hour for 1 pizza. Jesus christ and it was quiet . Asked staff to see where it is. They never came back . Dont think ill come back

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Andrew L . 2024-09-14

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Was a birthday party for my elderly mother in law. Most people had a carvery and had inedible roasties that were impossible to cut as they had been cooked to death. I ordered fish and chips, smh, what arrived was a watery fish, bland unseasoned cold mushy peas and burnt chips. I left the whole dish. If you cannot manage a dish as simple as fish and chips then give it up. I rated 3 stars purely for the staff and certainly not the food.

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ChristineThroup . 2024-08-27

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Waited an hour and 10 mins for 2 burgers. First the order was missing (could see that from the facial expression) then it still took half an hour. Burgers were hot but the chips were cold. You pay when you order otherwise we would have gone after half an hour…..turns out if you’re polite you get ignored so you best be loud and rude if you want food here

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northernspirit2001 . 2024-08-20

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Me and my family went to Sheldon Hall and had drinks but there was a limit selection on drinks which I thought was quite poor for the summer but the food was good and service was fast.

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Michael M . 2024-08-12

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I don’t usually write reviews but Paul and the team (Tia, Marty, and the rest of the staff) went above and beyond to make sure we had a wonderful visit as a family. Breakfast food was excellent and the staff were all amazing. Thank you-we will see you again soon.

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Andy L . 2024-06-29

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Absolutely amazing service from ‘EMMA’ who, though completely rushed off her feet and on her own during service, remained attentive, smiley and went above and beyond! Breakfast was amazing but ‘EMMA’s’ service was the icing on the cake. I truly hope management recognise how hard this lady works. Thank you Emma Carla and Matthew Cannon.

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Carla C . 2024-06-14

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We booked a side room for my daughters 30th birthday, it was a fantastic evening/night, staff went above and beyond to ensure our night was a great experience!! Paul and Kelly you a a credit to Sheldon Hall, thanku so so much ❤️

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Emma G . 2024-06-10

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Had a lovely meal here at the Sheldon hall, paul and his team were so friendly and welcoming. We had to wait a little while for some meat to cook but the wait was so worth it, can honestly say we will be back again as like I say the team were super happy and chatty and you really can’t fault them. Great team thank you Sarah

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Sarah . 2024-06-06

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Tom & his staff are amazing, lovely place to come and dine. Old building with a brilliant vibe on weekends 👌 bar staff are friendly with cocktails that are refreshing goes down a treat with a carvery or burger/fresh pizza from scratch made by the chef

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Tom C . 2024-06-06

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Fantastic staff would love to mention Paul who by all accounts is one of the most genuine people always friendly welcoming and just all in all a brilliant person he truly goes the extra mile to always make sure everyone is happy satisfied and makes ur experience a personal one by making time to every guest so Paul thank you for just being u your naturally gifted and a real pleasure to be greeted by and made to feel welcome second mention Faye u have taken over as manager and u have a heart of gold and I truly wish u the live and success to keep doing what u do u greet everyone and make us all feel warm welcome and happy u spend time with guests and it’s never unnoticed thank you for the gift of you third Kelly to watch u take on ur role and absolutely deliver Stonehouse values u really are a fantastic team player and one where u not only make sure your guests are happy u also check on ur team and that in its self speaks volumes u check in regularly with us make sure that we know about upcoming events and promotions and make sure that guests are safe well done fourth to all the staff well done on every effort u put in to making Sheldon hall a place that continues to rise ur food and personal attention to detail from bar to chefs is incredible u each deserve a special mention so well done to u all and thank you for all u do

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Samantha O . 2024-05-03

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Came here recently for a carvery, Kelly was extremely helpful and the food was very tasty! 10/10 will definitely be coming here again :)

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leah f . 2024-04-21

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Food was absolutely beautiful , The service was also amazing , kelly was absolutely brilliant and couldn't do enough for us. Thank you x

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Stacey S . 2024-04-21

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Kelly was really helpful and professional, she assisted in resolving a minor issue with my food. Will definitely return again in the near future.

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Ryanoneill624 . 2024-04-21

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I went out today for some lunch and as I was eating I overheard a member of staff asking a manager if she could go home because she was sick unfortunately the manager refused to let her go home Not the best management

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Alfie T . 2024-03-10

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Me and my family a lovely experience today the food was delicious and I was served by Mikayla a lovely lady that made me and my family feel welcome

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Kenny W . 2024-03-03

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Such a nice place to eat staff are very friendly amazing service from grace b and mikayla would definitely recommend coming here

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Stuart N . 2024-03-03

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Just been to sheldon hall me and husband had the carvery not very nice roast potatoes look they had been there all day pigs in blanket were over cooked beef very chewie sons had burger what was burnt don't think I will be going back went because granddaughter got me a voucher for Christmas so thought I'd use it tonight

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Sheila B . 2024-03-02

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Food was poor for the money, carvery was ok but other food was not up to standard. I had beef and horseradish sandwich with chips, beef was burnt, bread was hard and came with mustard not horseradish. Definitely not worth the money.

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michelleneworder . 2024-03-02

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Came here for a Groupon meal deal in a party of 5 friends, we normally use stonehouse carveries and have always enjoyed them. We thought we would give Sheldon Hall a try after not visiting for such a long time.. When our friends arrived we went to the bar to place our orders and show the coupon.. my friends were told that there wasn't any carvery or that it was finishing, so they were under the impression not to order so placed orders for other items. I went after and asked the servers if they did have more carvery and they said yes..they said it was on but they weren't replacing the meat till it had all finished. I love my carvery so decided to just order that, oh my life the meat was dry and old like leather! The vegetables were barely warm and the stuffing was like a brick! No mustard and the condiments looked like slop and the gravy in a massive container that didn't look appealing at all and was very lumpy.. I'm not a complainer but it was below normal standard.. The whole place had a very dirty feel, riff raff eating with there kids on tables next to us and running into disabled toilets messing around pulling the alarm, Chairs were dirty etc... My friends pizza arrived only to have toppings missing.. she wasn't happy. My friends burger arrived with stale mouldy lettuce! So she couldnt eat that! Not appetizing at all but because service was so slow to come and staff not checking if we were ok with our meals, and them not the friendliest to be honest we just ate what we could and left. We would definitely not return to this restaurant again! When there are better stonehouses...

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PerezGalavis . 2024-03-02

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We went for Sunday lunch the food and service was amazing. We will defo be going back again. The roast potatoes were the best we have had at carvery and the veg was cooked lovely.

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Faye W . 2024-02-12

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Such a lovely building, went here with family for a carvery the staff are very friendly and welcoming especially kyle, the meat was so tasty and cooked well, there was a variety of veg, roast potatoes, stuffing, mash all was freshly cooked and the cauliflower cheese was amazing thank you chefs, we all enjoyed our meal and would definitely come here again

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L8709URclaires . 2024-01-23

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Best burger ever friendly staff and definitely be back again... the burger was unreal.. spicy and hot.. Nice pint of guineas as well

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scott M . 2024-01-22

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Probably the most sh*ts pint, I’ve ever had in my life,One of my biggest pet hates is wrong product in the wrong glass and the staff have not got a clue very rude disrespectful

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Craig B . 2024-01-21

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Certain bar staff are rude, glasses are really bad so beer if flat and ban kids at 9 even though so bar staff are under 18

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Kieron C . 2024-01-21

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I came for dinner with a couple of my friends on Tuesday 16th January and I was served by a waitress grace A. She was wonderful,made the experience a whole lot better will be definitely coming again very soon And hope she is my waitress again

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Alfie T . 2024-01-17

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Visited last Thursday with my mother and was served by Grace A, who was very assertive, polite and was a lovely asset to the restaurant. Will 100% be coming again!

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balec b . 2024-01-16

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I regularly order from this restaurant and just wanted to highlight the great customer service both JD & Lewis provided. Both chefs were pleasant and helpful! A great pride for this pub, plus food was excellent!

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NorthStar15241994795 . 2024-01-13

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food was lovely emma was so helpful and went above and beyond to ensure we had a good visit would recommend to everyone can get really busy so would book beforehand just to makesure you get a seat

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lauren p . 2024-01-11

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Fay the manager was very friendly we had a table booked for 16 of us and she helped us with the dinners and what to have . Emma was really good always asking everyone how everything was. The carvery was the best I have ever had there the cheese and potato mash was really nice and the roast potatoes.

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Faye W . 2024-01-04

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I arrived at 6.30pm there was no meat left for carvery. I ordered a beef burger for my self and a child I got the same size cold portion of chips as the child. Also ordered was macaroni cheese which was very watery and to me looked like packet cheese you at water to. One waitress was ignoring the service bell and preferred to have chats with bar staff. I also witness a child serve food to a table accompanied by a waitress. I wouldn't recommend and was very shocked how standards has slipped. There were also children running around playing hide and seek all over the restaurant.

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Passenger05899911894 . 2023-12-29

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I booked a christmas dinner collection (25th Dec) The quality and presentation was absolutely disgusting. It was all put together and put in a round plastic container totally squashed in and mixed together. No turkey just afew shavings. I have photos to show upon request and for further proof when I decide what action I am going to take.The whole presentation looked like a dogs dinner.crammed in a smallish round plastic bowl. This I paid £49. 99 reciept number 92/9659. This was ordered and paid for in october so plenty of time for the restaurant to have ordered suitable take away containers that would show separate compartments for the various items of the meal. As I have previously mentioned it was total disaster that obviously ruined my christmas dinner. I would expect a suitable reply before I decide what further action to take. Having shared the photos with family and friends they ALL displayed their disgust with the presentation of this CHRISTMAS DINNER. MY name is Paul Evans, Mobile number 07411 350981

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Paul E . 2023-12-26

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We booked a last minute Christmas dinner here, the food was delicious and our waitress Andrea was fantastic, she never stopped the whole time we were there ensuring all guests in the area we were in were happy and had everything they needed.

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Tammyjd1 . 2023-12-25

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A massive thank you to Paul the manager, after calling around a few places Paul was the only person willing to help and with such enthusiasm too. I was hoping for some carvery tickets to feed families at my school who unfortunately were in for a pretty rough Christmas, not only was he more than willing to assist he was going to throw in some freebies for the less fortunate. Some of these families would go without a hot meal over the Christmas break and Paul was helping me to change this. Paul I can’t thank you enough. I called the Sheldon hall as I have visited myself and loved the food, staff and service. I only wish there were more kind people in this world that are happy to help those less fortunate that ourselves. Not only did you offer such a lovely gift, you offered your own time outside of your working hours to make this happen at such short notice. Thank you again Paul.

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rachaelpI7893JX . 2023-12-21

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Really nice, good service Emma our waitress was lovely and very helpful made sure we was well looked after

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Laura M . 2023-12-15

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Brilliant service, friendly staff and fresh eggs made on request! Staff can’t do enough to help you, especially Emma! Can’t wait to come back again!

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SarahRJ10 . 2023-12-10

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Went here December 23 for a family meal. Will never go again! Had to wait 20 minutes to be served and then met probably the rudest so called bar person named Kyle. Asked for 3 J2O`s with no ice and the 1st thing he did...

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Freedom39859548738 . 2023-12-06

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Once again cannot find fault with the staff the drinks ambiance and food, I use this place more in summer every year. When you go past you can easily miss it worth a visit

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FarAway66438744613 . 2023-12-03

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We had a great time. Music plus sports on TV . And the service was great fast and friendly . Will go back again

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Steven F . 2023-11-18

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Pleasant and Helpful staff - great carvery and good selection of meat and veg.Easy on site parking ,

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Nogard2023 . 2023-11-13

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I went to sheldon hall today with my friend as there was 50% off on pizzas and had an amazing pizza off JD. definitely will be coming again

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GoPlaces60017414152 . 2023-11-07

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We went there last minute and our server grace was so helpful and couldn’t do enough for us grace explained to us all about the menu and how it all works with ordering she is such a little pocket rocket and a fantastic asset to...

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samlee1122 . 2023-11-05

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Attended a childs Halloween party with my 3 grandchildren. A small party put together mainly by Sheldon halls young staff. A well decorated room hosting good music, party games, pizza and prizes. Nothing was to much trouble and everyone had a very enjoyable time. A...

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Paul M . 2023-11-04

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Had a pleasant experience at Sheldon hall yesterday nice atmosphere for a family meal our server little grace couldn’t of been more helpful such a polite well mannered young lady will definitely be returning

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170lizih . 2023-09-29

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Well as a regular here who drinks here daily I’d expect something better than we got. The food was cold and just microwaved to warm it up. The chef needs sacking and lashed 1000 times for his or her utter crap food. The next time...

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matthew l . 2023-09-04

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Absolutely lovely Carvery. The manager could not have been more warm and welcoming and went above and beyond for us due to a slight delay. Will definitely be back again and could not recommend this place any more.

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Seaside09189414877 . 2023-08-28

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Breakfast is excellent value ,plenty of choice ,food appetising,fried bread and bacon a favourite ,tea ,coffee and toast a nice addition .

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Paula H . 2023-08-25

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Never had a bad experience here great staff always very happy and friendly and will go the extra mile for you

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Shell227 . 2023-08-21

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This has got to be the best carvery in the land. Everything is spot on, quality of food, quantity of food, the price is reasonable in a lovely old Manor House and grounds. Staff are lovely too. When we go there have to take a...

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Mitel007 . 2023-07-26

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The cook Melissa was very helpful and the food was lovely staff were very accommodating would definitely come back again

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Michaela n . 2023-07-11

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Where shall I start... My table was situated in front of stairs meaning the diners on the elevated platform had to keep asking me to move whilst I was trying to eat, myself and my daughter barely touched our carvery as it tasted like I'd...

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175charmainee . 2023-07-02

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Food was amazing staff amazing especially Paul . Cocktails are the best I've had ❤️. Such a good experience.

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rebeccapU508QH . 2023-06-30

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Food is amazing and good for price, cocktails are best I have ever tasted, staff are lovely. Paul is really helpful and overall an amazing staff member there

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Linzi1997 . 2023-06-30

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Absolutely fantastic service, food nice and hot, staff efficient and attentive to customers, especially Paul and Andrea, 5 star plus

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Culture22438287845 . 2023-06-01

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Visited the first time with elderly parents and teenage children. Booked online and shown to the table straight away. Choices on a Sunday- carvery, fish or pizza or burgers. Ordered our drinks and meal from the table via the QR code and drinks arrived ten...

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planebloke . 2023-05-31

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Went for Sunday lunch greeted by the friendly manager dealt with straight away drinks arrived straight away food was lovely couldn’t fault it nothing is too much trouble for the manager shall be returning soon

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jan h . 2023-05-29

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I work in a residential home and took one of our residents here. The staff were welcoming, accommodating, and very understanding towards disabled people.

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Hayley L . 2023-05-18

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There were 19 of us in our group inc one baby, 9 Teenagers and 9 adults. We were given the back room which meant we could all relax together. Our food was ordered quickly and arrived promptly. Everything was lovely and couldnt fault the service....

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Donna B . 2023-05-16

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Been past a few times seen the poster for the breakfast, looked on the poster, went in to try the breakfast this morning what a disappointment.!! Bacon baked up, sausages, beans over cooked, fried bread rock hard for £9 it was disappointing to say the...

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Wayne V . 2023-05-08

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Mother in law came over from Spain 🇪🇸 and said its the best she's ever had. 7 times in 11 days she had carvery. Must be doing something write. Thanks for making her feel welcome.

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brian b . 2023-04-26

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Staff gave us a lovely welcome and the meals and drinks were good value. The furniture ie chairs weren't the most comfortable for my dad whose 85 years old. Hence we were only there for about an hour and a half. The families love it...

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Michele G . 2023-04-17

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Lovely breakfast, had a 10 minute wait but we got the fresh selection, Chief friendly and staff helpful But mostly my daughters loved the ice cream machine will definitely visit again

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Leigh M . 2023-04-07

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Me my fiancee and friends been the last 3 weekends and it gets better and better. Great food drinks and entertainment. Can we make it 4 weeks running..... watch this space

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brian b . 2023-01-30

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Well , what can we say …. Breakfast was cheap and tasty …. Great service , friendly staff - especially the lady elf with the dark hair ( she was ace ) Santa was amazing !!!!! The best I’ve every visited , he must have...

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debsBirminghamUk . 2022-12-23

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Christmas get together for 30 people held in the private room. Staff were brilliant and nothing was too much trouble. Changes to original choices handled professionally. Food was first class and the carvery a great success with everyone - plenty of choice and nicely cooked....

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lesm714 . 2022-12-22

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Fantastic breakfast with grandchildren at sheldon hall breakfast with Santa event so much fun and staff were amazing making us feel very special and children loved it .

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Debsw67 . 2022-12-17

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Came tonight for my sisters birthday an was well looked after by George sam an lisa food was lovely thank you all for a lovely nite

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julierO5989SZ . 2022-12-07

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I went to the Sheldon Hall to meet up with friends and I got served by Sam who I never saw behind the bar before but her attitude was fantastic she had great customer service. Sam is usually on the carvery deck, but I think...

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Matthew251 . 2022-11-22

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I visited sheldon hall to grab some food to take out this afternoon. With a particularly fussy eater at home and what seemed like a busy bar I asked the chef Bryn if there’s anything he could do with the wings as it was just...

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860salesb . 2022-11-21

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Came in today with family was served by Sam on the bar very polite and professional even came over to ask how our meal was and if we needed anything and wished a lovely day as we left lovely to see such kind caring staff

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T5916THstevec . 2022-11-19

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Came today with a group of friends , young lady on the bar called Sam fantastic service and so polite brilliant banter had so many of us laughing we only popped in for drink ended up having dinner and it was fantastic it’s lovely to...

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G4802FTdarrens . 2022-11-19

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Visited with family, ten of us. Good choice .staff very helpful. We'll cooked dinner. Restaurant a little dated but very clesn

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JohnG4494 . 2022-11-13

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Booked a meal for 6pm, looked nice from the outside but once n the door ut seemed there were no staff. Having booked a table, on arrival several customers said to take any seat. A staff member arrived and said " the dining toom is...

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David W . 2022-11-10

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We visited today. Had a great carvery. Great portion of meat and plenty of choice of vegetables.chef was really friendly and helpful. Would definitely come back. Only negative at the bar the glass was wet and slipped out of my hand but wouldn't replace it...

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Robert B . 2022-10-24

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Visited today for lunch, carvery was hot and delicious, nice to see happy chatty staff and loved the bottomless ice cream.

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mariegZ3164TF . 2022-10-24

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Had a delicious meal, well cooked carvery, generous portions of melt in the mouth turkey and beef, plenty of choice of fresh vegetables and a great coffee and cheesecake dessert. exceptional value for money. The staff are brilliant, so friendly and helpful. It's a really...

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debjohn297 . 2022-10-22

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Just want to say the food and staff at Sheldon Hall are amazing, the atmosphere is great, great attention to detail with the food! Always have a great time and a great laugh with them all.

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TiffanyMostert1 . 2022-10-22

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I often come here and I must say not had a bad experience. Me and my sister enjoy dining here and the service that comes with it! Lovely pub with tasty food!

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vanessaneill . 2022-10-21

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Went for a carvery haven’t been for ages but really enjoyed our visit food lovely our waitress Andrea so friendly and helpful shall return soon

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jan h . 2022-10-07

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I visited this pub for a meal, early evening midweek.we were a party of 7, 3 of which had learning disabilities. All the staff were really helpful, but one needs special praise, that being Mel, the chef serving on the carvery line. Her support and...

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Nik467yt689 . 2022-09-21

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Came here last night with my friends and was really nice, food was very tasty will definitely be coming back. Service was great too

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ginaxox24 . 2022-09-07

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Had a lovely meal here, service was great, manager Kris took time to talk and see we were alright. Food was excellent and well priced, would highly recommend.

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171mu . 2022-09-05

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Friendly place to eat, polite staff, good prices and served in good time. Would recommend. Thanks for the great meal

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368stacyu . 2022-09-04

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Took the family for a carvery today and even though the staff was run off there feet the waitress rubi who served us was friendly and helpful was always smiling.

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tonyhB8802ME . 2022-09-04

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I Often Vist for Breakfast and Lunch with friends and Family it’s Local to Me service is Brillant staff are very friendly usually when I vist after 3pm in the week I am served by a Lovley lady called Stacey she always has such Lovley...

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melissabN2439QQ . 2022-09-04

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Went in for a meal today with my family and couldn’t recommend more! Friendly staff and great atmosphere!

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kellyrO9569MJ . 2022-09-04

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Lovely food and excellent service, especially by Rubi, she was extremely helpful 100% recommend this pub to anyone! Brilliant experience!!

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RyanDavies2495 . 2022-09-04

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Cracking food, brilliant staff, all round wholesome experience that made my Holiday all the more enjoyable.

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connor963 . 2022-09-04

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Last time we came here there wasn’t much of a garden to speak of. Today we sat outside in a lovely area and enjoyed our meal in the afternoon sun. Although outside we weren’t forgotten about. Staff can’t to enough for you. Always polite and...

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stimpy15 . 2022-09-04

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We’ve had lovely family meals here recently, staff are always friendly and attentive. We decided to have carvery and burgers delivered via UberEats. The food was the same high quality and there was so much of it! Highly recommend.

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LouLouLaMooMoo . 2022-09-04

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Amazing food and prices good place to go and Rubi & Chris was amazing dealing with our order staff are lovely and polite would highly recommend

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darciesheffield . 2022-09-03

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Well just had amazing food from here and I really enjoyed it, the staff are here is soo friendly, we was greeted by Alex & Emma they was so good to us and the food was amazing I wanna say thank you to deb for...

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amycC19742018 . 2022-08-29

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Tasty all you can eat breakfast and very cheap to boot. Like that you can help yourself to tea and coffee. Veggie friendly which is handy. Friendly manager called Kris and an interesting historic building. Would visit again! Wish we lived closer.

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A P . 2022-08-29

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Wanted to say a big thank you to Sheldon Hall for coming to our rescue when another venue let us down for our granddaughters 13th birthday this evening . We had a great side room which meant that the little ones could roam around safely....

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Jayne B . 2022-08-04

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Four of us who are all local decided to give it a try having read reviews not visited for approx 10 years as the food was not good We all had fish and chips it was excellent freshly cooked service was excellent looked after by...

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Jenny H . 2022-07-30

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location-iconRuston Street
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location-icon95 Warstone Lane
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We went to pub for a Sunday lunch this was a real disappointment We ordered roast beef dinner and a pork belly we ordered extra mash As it didn’t come with mashed potatoes. I ordered portion of stuffing to go With the pork as it did not come with stuffing. Ordered a small Pepsi and a tonic Water the bill came to £56 bit pricey for pub but wanted to try any way . Staff were nice enough I did ask for my pork belly to be crispy but I think they put it in deep fryer not good Beef was overdone so we did leave most of the dinner very disappointed won’t return shame as We often go out for Sunday lunch . I usually have a pudding and coffee but just felt this place is over Priced and not great .

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location-iconDad's Lane
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Locals pub. They seemed friendly enough, drinks OK. Some bald guy called Carl was hogging the pool table and never bought a drink all night while I was there!

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location-iconRedditch road
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location-iconThe Norton Coleshill
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Very carefree place no tia Maria behind the bar staff dressed very casual food platter ok curry was like puréed baby definitely won’t be going again