Based on 131 opinions finded in 2 websites
Based on 131 opinions finded in 2 websites
Opinions
My new favourite food place! Food and service was outstanding. The waitress went above and beyond explaining how to eat dimsum and the buns. Everything! I feel maybe this was the most authentic chinese restaurant i ve been to. One chinese person recommended to go there and i noticed all the customers (apart frol Us) were chinese families. I think it that does say a lot! Also, very good value for money
Urte Paulau . 2024-07-10
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Now renamed The Imperial, this thankfully has the same family running it, and is still serving authentic and brilliant Cantonese food. Completely re-decorated (as it was previously a bit scruffy) the surroundings now match the food quality. As repeat customers we're working our way through the menu. This time we had dim sum, which was super (and excellent value for money)! If you want tasty authentic Chinese food served by people who put their heart and soul into it, and are committed to being part of the local economy come here. If you prefer homogeneous chain restaurants that come and go, go to one of those.
AllWeatherFriend . 2023-02-26
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The worst place to eat. Crispy duck is Soggy duck, Chicken was not crispy in sweet and sour. Noodles were half hot and half cold in temperature. Do not bother to eat here. The waitresses was a liar as i told her many times about the quality of the food and she did nothing about it. When i spoke to the manager some young dude who spoke rudely to me so i spoke rudely back. I was appalled at there service and attitude here! please do not touch this place with a barge pole food is not fresh and they lie or make out they cant speak English the minute you try to complain. I paid £100 in here tonight for 4 people - honestly the worst £100 i have ever spent food is crap!
Sim . 2023-02-14
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Veryyyyyy unhappy small dish and dirty Don’t go again Not good service Not clean Not good food Not happy in my meal
alsa a . 2022-08-28
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We had 1/2 crispy duck and pancakes to start which was OK. We had beef in black bean sauce which was fine but the rest of the meal was shocking. We had chicken chow mein with very little chicken and was cold like it had just come out of the fridge, we had to leave most of that. We ordered sweet and sour pork. It was large pieces of pork in batter, seemed hard like bone. We all could not eat it or cut it through, too big for a mouthful. Basically nothing like sweet and sour pork and again cold. No apology from the staff for the awful food. The place seemed empty compared with what it used to be. Perhaps they have changed the chef. We will not be visiting again.
Diane W . 2022-05-01
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If you're looking for great service, sauces as tasty as you get in Hong Kong (if you've been to HK you'll have eaten food with delicious sauces) and piping hot nicely cooked food served in very simple yet spotlessly clean surroundings, this is your place. This independent restaurant is authentic. No awful chain-restaurant gimmicks here. Instead you'll find hand-written posters in Cantonese on the walls, advertising proper Cantonese dishes (you'll see Chinese families and couples eating here). The huge menu has got every Cantonese dish covered (including those char sui pork buns and chickens' feet you'll have loved in Hong Kong). The service was perfect. The very friendly and helpful staff worked hard on cleanliness (thoroughly cleaning tables between diners, and wearing their face coverings). Also, the tables aren't too close together, so I reckon this restaurant is as Covid-safe as you can get). Now to the bill. If I told you we'd had three courses (soup, then mixed hors d'oeuvres, then a main course of special fried rice, sizzling beef in black bean sauce, mixed veg in garlic sauce, s&s chicken), soft drinks and tea for £20 each would you believe me? It's true, so we left a good tip. This is our new favourite restaurant.
Rachel D . 2022-02-13
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Dim sum yum yum lunch. Very authentic. Very tasty. Friendly staff. Don’t be concerned that’s it’s a bit scruffy
E4043BQmichaelr . 2022-01-02
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Excellent food, authentic Chinese with a huge menu. Staff were very helpful and friendly. Would recommend and will visit again.
R I . 2021-11-15
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We visited Shanghai Moon last night. Coming through the doors the decor was basic. Having been in fancy looking restaurants with disappointing results I reserved judgement and I'm pleased I did. No alcohol is served here but there is an off license next door so that is not a problem and reduces the overall cost of the evening. We all ordered starters and we were impressed when they arrived. The vegetarian spring rolls were crisp and delicious, the prawn toast was excellent and the dimsum were delicate, fragrant and made me regret ordering the prawn toast, delicious though it was. The servers were friendly and efficient. My mother wanted King Prawn in soy sauce. It was explained that it came with the shell on but no problem, he could take the shell off. She loved it. Some of us had curries, the curry was quite spicy, more so than some were used to with Chinese food but very nice. I had salt and chili squid which was fresh, delicate and very tasty. 6 of us were out, all of us were happy and will return next time we are in Leicester. I can't remember that happening before :-)
Richard P . 2021-11-15
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Absolutely appalling!!!! My main meal didn’t arrive, thankfully, and my vegetarian noodles were vegetarian because it was only noodles and MSG!!
RoryH371 . 2021-10-23
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It was a party of six and we literally spent the same amount as we normally pay for 3 people. Food was so tasty and very fresh, portions are huge. The staff was very helpful and friendly. The restaurant has a very homely feel, like you are in China. I especially recommend the sizzling dishes, they were absolutely amazing. I can't recommend this place enough.
szidoniabandi . 2021-10-03
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A popular traditional family-run Chinese restaurant in the middle of the city with reasonably priced set meal options
Martin Thurgood T . 2021-09-24
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We have eaten dim sum several times in this small restaurant. Excellent consistent quality, great service. Most importantly, brilliant dim sum; which is why we come back repeatedly.
rohitm709 . 2021-06-27
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we ordered seafood meal. really big portions, a lot of seafood with rice, very tasty. but a bit too spicy, such a dish should be served with a delicate sauce
87kasiaf . 2021-06-20
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Please do not order from here. We ordered chicken steamed buns and got prawn in them - major health concern! The curry came with no chick / no bamboo shoot as we ordered! No CHICKEN. The noodles were nice but that’s all. The Wantons I PAID £5.50 for WERE CRUSHED AND HAD NO MEAT. Don’t waste ur time and ur money.
ksR3781JG . 2021-04-28
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great original Chinese food, large menu, Staff very helpful, go most Saturdays. mostly Chinese diners , speaks for its self.
lesliecoley . 2020-02-17
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I called here on Tuesday for lunch as I saw they now have a Special Lunch Time Menu. There Is a very good choice ata very good price.
PeterGrange . 2020-02-12
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I have to say another fantastic meal here at Shanghai moon. Authentic cuisine and good service. Best Chinese restaurant I know.
conrad2727 . 2020-02-04
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The waitress couldn't understand English, we said four times everything to her. Even though We got served after long waiting only one dish arrived. She got angry and rude when I asked for my food. She said she never got my order. We requested for Jug of Water to her. We got glas of water. When asked for more, she came with water bottle an expensive brand.
Cwgstudent . 2020-01-02
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This is the only Chinese restaurant I know where it’s always busy the Chinese community. Parties are catered for.
conrad2727 . 2019-12-11
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We came here for Sunday Lunch as a first time. The menu was very good. The service was good and the food excellent
PeterGrange . 2019-12-07
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This is a great restaurant which I was lucky to visit today. Arrived and the restaurant was very busy but the staff sorted a table up stairs. I must say that our waitress was fantastic, the most polite and helpful waitress I have ever encountered in a Chinese restaurant, although I normally frequent these in London.The food was superb, I would frequent this restaurant when in Leicester. Everything we ordered was of high quality and very reasonable pricing.
martinsQ6334NU . 2019-10-06
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A group of friends regularly go here for dim sum on Sundays. When the restaurant first list its license the staff explained what had happened and pointed out the nearest off license. We have had no problems taking in our own alcohol and glasses have been readily supplied. One matter they are very strict on is that staff do not open or pour any drinks.The dim sum is still very good.
Stephanje v . 2019-09-25
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Thought the Dim Sum was good, but the main courses poorly presented and not very tasty. Just stick to the Dim Sum, although it was pricey. They have recently lost their alcohol licence, but still won't let you bring your own bottle in!
cjb788 . 2019-08-18
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We went to the shiny moon It was the first time we had been. Had a fantastic time The food was amazing & they were very helpful and friendly & the price was very good too would go again
57andreww . 2019-08-07
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I returned to Shanghai Moon for the first time in a couple of years to take someone who hadn't been before. We were greeted in a very warm and friendly way by a lady who remembered me from before. On previous visits I had always ordered dishes from what was called 'the traditional Chinese menu' that used to feature at the back of the normal menu. Upon noticing this was absent I asked if we could see it and was told that there was no such thing and so we were given the 'English menu'. We ordered Tofu in salt and chilli and Szechuan Aubergines with boiled rice. The tofu dish was nice enough with a nice crispy coating. The aubergines however were in a rather sweet and vinegary sauce with little to no spice. Certainly not reminiscent of authentic Sichuan dishes I have eaten elsewhere. We were further disappointed to see completely different Chinese menus being given out to Chinese customers and far more authentic and interesting dishes arriving at their tables. It is a shame if the restaurant has decided to stop printing the traditional menus in English because they see no point. I don't think I'm alone in wanting to taste authentic dishes that are regional and entirely different from the usual fair at the average takeaway. On the plus side the meal was incredibly cheap and service was good but I would rather be given the choice and am unlikely to go back. For more authentic, traditional and tastier food I would highly recommend Spicy Temptations on High Cross St.
Luke B . 2019-05-07
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服务态度良好,友好的高学历美女服务员。老板幽默风趣,出品不用说,全莱斯特最佳。蛋挞叉烧酥正爆,无限回购。
A Tripadvisor China Member . 2019-05-05
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It is the tradition of hong kong people to have their dim sum on weekend morning. The food is generally up to standard. All freshly made. Love the hospitality of the restaurant.
CWS0624 . 2019-04-13
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I would not call this a restaurant. It is more a licenced cafe. The chairs were grubby. The food was ok. Staff were scruffy and kept nipping out for a smoke. We came as our favourite Chinese The Peking is closed. I would not recommend it. We will not visit again
Clare C . 2019-04-13
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Good restaurant in the city centre for dim sum. It is always busy on Sunday lunchtime and can occasionally be quite noisy. Service is fairly fast. The food on the whole is very good and you can mix and match the dim sum and the main menus.
Stephanje v . 2019-02-06
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吃过太多次了,东西真的很好吃。不推荐小笼包烧卖等,应该是超市买的速冻的。小吃等都很便宜,两人一般30-40镑能吃很饱了。主食的量很大,小吃的量很少。
A TripAdvisor China Member . 2019-02-04
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Excellent food with tasty offerings at very good prices. Popular with locals. Nice friendly staff and service is prompt. Menu for two is real tasty bargain at about £12.50 for soup, duck, sweet and sour chicken, beef in black bean, rice and vegetable dish. Yummy!
487maryw . 2019-01-09
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Had a ride on the big wheel and decided to go for some food. Came across the place in what is becoming a mini Asian quarter. Really friendly and place was full of Chinese people which was a good sign.
SpondonBongles . 2018-12-15
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Went to this restaurant for the first time
VARAC1 . 2018-09-15
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On the plus side: The food is delicious and obviously freshly prepared. Very generous portions. Reasonably priced. Good city centre location with lots of pubs and entertainment nearby. Downsides: Waiters and waitresses are businesslike rather than welcoming. Decor quite plain. Not a lot of atmosphere.
Stephen F . 2018-09-07
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Family of 4, had plenty of dim sum, bill was £40. Fairly good dim sum, we plan to return. The XO sauce turnip, chives prawn, chaarsui buns were outstanding.
Rohit M . 2018-08-19
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Very good food and service here. Can’t offer set menu for one person, which I can understand. Good central location.
Mattzzzz76 . 2018-08-13
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Firstly let me say don’t be put off by the appearance: not the most lavish of looking restaurants! But the food is fabulous! We had the set meal for 2 neither of us could fault it, and we have both eaten in plenty of Chinese Restaurants over the years! Service was friendly and fast! Could not fault anything, probably the best Aromatic Duck in Leicester! Very reasonably priced! Definitely be back with friends soon. Overall Excellent!
ComedyBigDave . 2018-07-18
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Went with some friends but waitress was very rude. She rushed us and the order got mixed up. We will not go again as the waitress was rude.
m1945 . 2018-07-17
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We entered the restaurant and we were shown to our seats , as soon as we sat down even before we were given the menu we were pushed twice to order the drinks even though 2 of our friends had gone to the toilet then when our friends came back to the table before they had decided on there food the waitress, an angry woman who started shouting at us pushing us to order, no time was given she was very rude, we walked out of the restaurant disgusted with the service we will never go back there again and we go to many Chinese restaurants, a very poor service it doesn’t cost to be polite.
Naylor2014 . 2018-07-17
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First time in Leicester so didn't know where to go to eat. So glad we found this place. Amazing food and fantastic value for money. Had the set meal for 2 but easily would have fed 4.
wendyhU4317FJ . 2018-07-14
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First time we tried shanghai moon it was lovely. Portions were huge and not bad price either. Waitress very helpful q d food was piping hot and yummy! Would definitely visit again
helenbR9103JL . 2018-05-12
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Their chili sauce is really tasty and they make quite a few vegetarian varieties..chinese tea was amazing. Service was also satisfactory
chaya m . 2018-04-28
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Great local Chinese food - DimSum Good price, good choices Friendly waitresses Highly recommend to everyone
Wai I . 2018-04-13
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Very friendly staff and great food. Full of Chinese people eating authentic Chinese food. All looked great but I settled for salt and chilli ribs followed by sizzling prawns with noodles.
Ben H . 2018-04-10
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We were forbidden to leave our umbrella by the door and it was gone when we finished the meal. Got soaking wet on the back. Not happy about it. :(
JIani22 . 2018-03-30
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Due to the recent closure of our long time favourite Chinese restaurant in Leicester, we three, mature ladies decided to try here as an alternative, before going to the cinema. It was late afternoon, so understandably, not a busy time, actually only one other table taken and therefore not much atmosphere, but friendly, helpful and prompt service, delicious food and reasonable prices. Would have tried one of the banquets if we'd had more time, but that just means we will have to come again!
Jane B . 2018-03-08
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We have few friends from Hong Kong to eat at this place. As we are from Hong Kong know what we want and looking forward for some decent food but end up eating uncooked char siu(roast pork). Fried rice were not up to standard as they should be dry not like congee. Never going back to eat garbage.
Jas S . 2018-03-05
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My first meal at Shanghai Moon - I'm not from Leicester but seized the opportunity to share a meal with someone who has dined here many times. He said in advance "it looks a bit run down, and they can be a bit abrupt in there"... but actually his forewarning was unnecessary! The restaurant isn't snazzy or modern looking, The service wasn't great initially - we were seated quickly and given menus but no drinks order was taken for 10 minutes or more. We could have gone and asked for service, so it would be wrong to be overly critical of this. We ordered appetisers and three main dishes - including some my friend knew were available but weren't on the main menu. It seems there are a couple of menus - one main restaurant menu, and a dim sum menu. The waiters were happy to help satisfy his need for information about the food. Overall there was nothing over or underwhelming about the service. However, the food was delicious, the restaurant filled up with a mixture of people and there were take aways being collected - evidently other people were also enjoying it too. And I felt our bill was low for what we had. So... thumbs up Shanghai Moon!
tewhobson . 2018-02-18
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Very good. Excellent Chinese food without too much western influences. Very good prices too. Well worth a visit. Basic and not full of aires and graces. You get what you pay for It’s not a restaurant for a romantic meal. It’s just good food.
George-T-Hull . 2018-02-01
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Went into this restaurant and felt like a fish out of water, full of asian people which is not an issue at all all except when they start to look and laugh at us amongst themselves which made me and my girlfriend feel out of place, anyway that aside we ordered the food half of which came out practically cold, the waiter that brought it over was also as cold as the food then when i went over to him and politely asked if we could get it heated up i got the reply "sorry no understand" then he walked away, same thing when we went downstairs and got asked how it was and i said "ok sort of" i got the reply "sorry no understand! one word AVOID! Spoilt my and my girlfriends up and until then pleasant evening and a waste of £35! They also advertise beer on draught and then when you ask they say "only in bottles" no draught!?!?
liamh1988 . 2018-01-20
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We always come for dim sum. Coming from Hong Kong, I know what I want and the staff are very...
Carol A . 2017-12-27
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Not much in the way of ambience or atmosphere, however the service was quick, the food came quickly, the wine...
foodiept . 2017-12-06
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I decided to go to the Shanghai Moon restaurant in Leicester and received both a first class service and some...
SeanBean1 . 2017-10-28
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After a trip to the cinema, we decided on Chinese.. Always looks good to see Chinese eating in a Chinese...
caroleT312 . 2017-10-02
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Called in about 5.30 Wed 27th September after viewing the displayed menu in the window - Well Impressed. Waitress taking...
C G . 2017-09-29
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Our first visit. Midday, midweek.
Peter R . 2017-09-07
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I visited the restaurant on Tuesday 1st August around 20.30 hours only 2 other tables in so I would expect quick service having waited 15 minutes for a menu and to order a drink my patience wore thin, Service to a T, I finally ordered and had food within 45 minutes of being in not a great start, the food was of poor quality but plenty of it probably that was left from earlier in the day, tasted like warmed up ready meal and very chewy. I didn't dare send it back as I didn't know what I would get or how long I would wait so when I received my bill just paid and made a quick dash. I can't say this was a pleasurable experience was not even asked at any stage how my meal was. The waiter was more interested talking to a couple about his move to Hong Kong very professional sir.
Kieran S . 2017-08-05
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Te fácilmente puede pasar por este restaurante ya no parece la mejor, sin embargo, la mayoría de restaurantes chinos no decente. Una buena selección de dim sum en oferta. La comida es entregado con una sonrisa que no es seguro, personal y malhumorado que no están de ninguna manera atento, pero la comida es buena. El cha siu bao eran realmente muy bueno, sin duda, optar por las opciones al vapor como la suma fritos dim estaba muy grasienta.
Judgys . 2017-07-30
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Comida china fresca y hermosa de la ciudad. Buen ambiente y personal muy amable. No es muy caro y la ubicación es perfecta - justo en el centro del ciudad. Altamente recomendado! !
Un miembro de TripAdvisor . 2017-07-08
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Will never walk in to that door again, worst service ever, bad attitude with the woman waitress. Food was not good, the MSG in the food make us feel so thirsty throughout the day. Not recommended at all!
A TripAdvisor Member . 2017-06-12
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We visited with friends for lunch on their recommendation and were not disappointed.Very pleased to report that the older lady who it appears is rude and shouts at people was not in evidence and the staff were all friendly and attentive.We shared a variety of dishes all nicely presented and enjoyable.The restaurant was busy at lunchtime and all Chinese but for us which has to be a fair recommendation in itself.A word of warning as mentioned previously, a service charge is included in the bill so unless you're feeling especially generous don't leave a tip on top.
GEB156 . 2017-05-03
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What a cracking place we've found. I've walked past this place for years but never again. The staff were so friendly even though the place was packed. Great atmosphere for lunch time as well. The food was beautiful we had crispy duck starter then the mains came out. Filet steak Cantonese style (a first) was awesome. We will be going again no doubt about that. First class..
John M . 2017-05-01
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First visit. Lunch menu. Tasty food and nice staff. Also very good value. Full of Chinese people (we were the only non Chinese. In itself a good sign
RobertJohn55 . 2017-04-13
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Have always been wanting to go to this restaurant. The last time I went was over 15 years ago. Stand out dish was the seafood with beancurd. The flavour of all dishes were great and I feel that we will be going there again.
alantang75 . 2017-04-09
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We'd booked a table in advance for my birthday and on the day I needed to add another chair for a friend. So I called up and the lady who answered was quite abrupt and just shouted down the phone "too busy! Too busy" and hung up! I called again to make sure our table would be ok and she shouted again "too busy! Too busy! You don't call me again!" When we arrived the place was nearly empty! It still took her 10 mins to seat us. I knew it was her because she was quite rude as soon as we arrived. Whilst ordering our food, she kept rolling her eyes at people and shouting when she didn't understand which dish one of us wanted. Our starters arrived in reasonable time and the food was ok. However it was almost an hour later that we got our first main dish, which sat getting cold for another 10 mins before the other food started arriving in dribs and drabs over the course of 20mins. We were still waiting on 2 rices, one of which they'd forgotten and the other they'd mixed in with someone else's which they didn't tell us. We ended up having to ask them to remake some of the food which had gone cold by the time the rest arrived. In short, it was a disaster. When we finally managed to eat, the food was average.We also noticed while we were waiting that the woman that shouted at me was also shouting at the other waiters in the kitchen! I felt quite sorry for them because the other waiters were very polite and accommodating. My friend secretly asked one of the other waiters if he could order a small cake for me as a birthday treat and the WAITER said to him that we wouldn't want the cake from them, basically implying that it was either not nice or maybe unhygienic. When we got the bill, all the items on the list said "Chinese food" (photo attached). We don't know what we'd been charged for and it so much hassle to work out our split that we just couldn't be bothered in the end so just paid and left. None of us would ever go back!
A TripAdvisor Member . 2017-04-08
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Been here a few times now & the lunch time menu is very good , great options & reasonable priced.We had 3 roast platter which is duck , crispy pork & Char Siu pork which is so tasty .The only down side is that it comes out Luke worm , this happens every time .Never been for tea.
vardyr . 2017-03-13
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Terrible service I was shouted at when I asked the lady a question. It was very cold I sat with my coat on to eat. Food was ok, had better else where. NO thank you or goodbye when I paid. Would never go there again.
Harvy10 . 2017-02-09
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The restaurant offers above average Cantonese food, like dim sum, fried beef with Ho fan, and Siu mei. It is a good place when you miss your home food. The price is reasonable. Clean and tidy environment.
IHoHongKong . 2017-02-04
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One of the staff shouted to me on my birthday dinner. I was shocked. The worst experience ever. I will NEVER NEVER go there again.
KIKI H . 2017-01-12
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Summary: Paid £80 + £8 service charge and my wife was shouted at. Used to be a regular customer but will never go again. I will try to make sure that anyone I know never goes there again.We went there yesterday evening (03/01/1990) for the birthday dinner of my Chinese wife. My wife called ahead to ask if she needs to book a table and if it is ok if we bring our own cake (since they don't do any cakes). When I asked her if she managed to call she said that the lady hung up the phone after saying "yes, yes, come, I'm busy". We go there and the restaurant is completely empty. We were the only table. Ordered and everything arrived fine. While we were eating the old lady and a young girl were folding napkins. By the time we finished our meal they were in the kitchen so we were completely alone in the restaurant. We had to shout for their attention and ordered two more beers. We also asked them to clear the table if possible so we could eat our birthday cake. They kindly provided a lighter to light the small candles we had but took away the cling film that was on the plate that we brought.When I got up to pay my wife asked if she could have one of those aluminium container things that they do delivery with. It is common that they give those to you to pack up your food if you can't finish it. While I was paying she started to shout at my wife across the restaurant in Chinese saying that "she was extremely busy and we were here with our special demands, etc." WE WERE THE ONLY TABLE! I have pictures. I noted that her behavior was out of line and that I was paying the 10% service charge on our bill of £80, (£8).They REFUSED to give us a copy of the bill. I am trying to find out if I can report them with some kind of trading standards agency because I am pretty sure there must be a law that they have to provide me with a bill if requested.Only when I got home I found out that I could also have refused to pay the service charge and could have reduced the bill if I felt like we were mistreated.Summary:Food was ok but my wife got shouted at. Will try to report to trading standards if applicable for refusing to provide a bill and possibly the police for verbal assault but not sure yet if that is applicable in this context. Either way, the old lady in there is extremely aggressive and I would encourage anyone to avoid this restaurant.PS: If you read this, I'm the Lotus guy.
TheRealKimJongil . 2017-01-04
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The service there was terrible. very rude staff.The food is so'so, very average food for a high price.
Jiang H . 2017-01-04
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Food was delicious. Lots of Vegetarian choices and bean curd dishes.Service was not very good and unprofessional. Food was taken outside to be served from hot plates to serving plates. What the heck is that all about?! Was rather disgusting.No atmosphere and too bright inside.
Sairaanhoitaja . 2016-12-17
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My friend and I are loyal customers having eaten here many times in the last 2 years and never have we experienced such rudeness from a staff member. The one particular staff member was an older woman, compared to the younger staff, who is slightly overweight with crooked teeth (just so you know who we are talking about). Her nasty words to us were after our meal when we did not pay the service charge, usually we do but on this occasion couldn't. We halved the bill and she was confused by this with a frown. When I went to pay she realised it didn't include the service charge so when I told her we weren't paying it she slammed the card machine down to me and after handing my card back told us if we weren't paying the service charge to not come back again. Not only was she rude to us but also to an older Chinese gentleman whose chair had been sticking out slightly. She angrily told him to move in, it wasn't in English but you could plainly see what we was saying and with such rudeness. All this was one week after my parents visited, it was their first time going to this restaurant and they went at 10pm after a film, she came out to them, rudely told them the restaurant closes at 10.30pm and walked away leaving them standing there. We love the food at this restaurant and the staff are usually so nice, even once before we couldn't pay the service charge and they didn't make a fuss. I hate giving this place a bad review but this one rude woman has put us off coming back here. If you don't mind that, then definitely come for the food!
MissRP95 . 2016-12-16
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I have visited this restaurant three times now and have really enjoyed each visit. Most of the customers are Chinese, which I always think is a good sign. The food is delicious and varied, and the portions large. I found the staff very friendly, not in a pushy way but like they were genuinely pleased we had come to their restaurant. Oh and it is very good value.
418joyr . 2016-11-13
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This Chinese restaurant is very close to the Highcross Shopping Centre and is open lunchtimes as well as evenings. The large majority of diners were Chinese when we were there which is a good sign. The menu is extremely varied making a choice quite difficult! Staff were polite and helpful and the food was first class. Beware of leaving a tip as a service charge is included. Definitely a place to return to.
kenp31 . 2016-11-12
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massive tasty portions at reasonable prices, only let down was after the food was served no one was around to top up drinks, we had to wait til they popped their heads out from behind the kichen door, shame..also didnt realise that service charge was included as left a tip so check bill first as over tipped...
nov000 . 2016-11-09
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Visited with a friend and we went for the banquet for two. Food was nice enough although I found the sweet and sour extremely sweet. Nothing special, but there was plenty of food and we felt we had enjoyed a pleasant evening.However on asking for the bill we saw that a service charge had been added. I assumed I must have missed this information on the menu so took the bill to the counter and commented that I had not expected there to be a service charge. He asked if I wanted to pay it. Was a bit confused at that, so I asked if it had been specified on the menu. He said all Chinese restaurants charge a service charge. Eeer really?I said I had never been charged a service charge in a Chinese restaurant and he replied that I had obviously never eaten in a proper one.They did remove the charge, and I have chosen to view his rudeness as funny, but it did end a pleasant evening on a sour note. Would not recommend.
. 2016-10-29
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What a gem. This is our favourite Chinese restaurant in Leicester. Their salt and pepper squid is the best we have ever had. They never disappoint!
OnAnEndlessTransit . 2016-10-07
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After I've been told by a colleague that there was a 'pretty good Chinese restaurant in Leicester', he got me: I had to try it! I asked three colleagues to join and we were not disappointed at all! The food was really good, well prepared, not a long waiting time and the staff was friendly. The bill was not really high, so our boss will be happy as well ;)Nothing is certain in life, only the fact that I will be going here more often!!!
Pim B . 2016-09-28
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Food is fantastic especially the selection of Sichuan spice double fried pork or hot oil beef. Dimsum is freshest on weekends and by Thursday they had been out of things like egg tarts but when we returned on Sunday the egg tarts were worth it. Dumplings, soup, congee all had good sizes and good flavor
freehope . 2016-08-22
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Ate here with a few friends. The interior is nice, a traditional non gentrified Chinese style restaurant.For the portion sizes, the prices are very reasonable. We got a starter but it was not necessary as I had enough left over from the main to have lunch the next day. The food was overall tasty and satisfying. Good options for vegetarians, and they can tweek some dishes to make it vegetarian if you request. Only gripe is they put a service charge on the bill, which I felt was a little sneaky. Whilst the service is fine, it's nothing special to warrant the extra charge. Will definitely be back. Unlike the modern Chinese style places that are popping up this place retains the traditional feel.
Suraj S . 2016-08-07
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Have been visiting Shanghai Moon regularly since I moved to this city. It is definitely one of the best Chinese restaurants. Provides traditionally Hong Kong food.
Kyogaisei . 2016-07-25
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Love this place. The Dim sum is consistently delicious and the staff are very friendly. My go to for a special lunch.
ShonMoccles . 2016-07-23
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We went back to this place with new guests and give it another chance,what a fantastic repeat from my previous experience Totally RankMost of the starters(Deep Fried we order were taste like Rancid Oil)Made a complaint to the manager and seems nothing been done!Over steamed Dim-Sum were all sticky and seafood noodles were like Glue.So we ask for the bill and there is service charge ? What service I ask?So I paid by credit card and the replied were Card machine Not Working,if you pay by cash No Service Charge!Oh I see ! Does it means not declaring.
wonderfulfood1234 . 2016-04-26
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Not that many sit down chi restaurant in Leicester i think. The env is all right, plenty of chinese customers. We had yangzhou fried rice £5, xo scallop prawns £10 which had lots of snow peas actu, garlic roast pork £5.50 which was rather sweet n too dry, chrysanthemum tea £1.50. Just nice for 2. But I'll skip the garlic roast pork next time.
Belinda L . 2016-04-10
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I ate here with 5 friends for Dim Sum and the food was o.k.Lots of inconsistantsies though. Some dishes were nice but others very badly made. Also very small portions for the prices charged.It is big and has lots of space for big groups.I have no idea about the rest of the Menu as we didn't eat it, however the prices were very high.
Emily C . 2016-02-23
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The only time i visit is for the Dim Sum which is o.kNot the most consistent food but good look finding consistency in a UK Chinese restaurant. Some of the dim sum items are overpriced.I never eat the Chinglish food (sweet & sour, lemon chicken etc etc) and avoid the evening menu as it is highly over priced and not worth the money.Service is o.k
Capo M . 2016-02-15
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I've been here dozens of times but only on a Saturday or Sunday afternoon. We've always had excellent service and first class food. For flavour and overall taste it is in the top 3 of Chinese restaurants I've eaten in
Jim P . 2016-01-24
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Visited late on a Saturday night! Lovely atmosphere, very good food and good service. I would definitely recommend the beef chilli hot pot. Better than the buffet restaurants that surround this little gem!
Rakesh P . 2016-01-23
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We booked a table for 8 at the Shanghai Moon for my 60th Birthday. We have always had good food and service, but had not been for a long time. We were all there by 8.10. The food was good but the service was dreadful. We had only had 2 courses by 10.30, and we were the only people there. Instead of asking if we wanted deserts or coffee, they brought the bill and told us they were closing, and this was on a Friday night in December? The bill even had 10% service charge!! I refused to pay most of the service charge, and we left. I will not be returning
Claire D . 2015-12-22
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Just went back to give another chance because The family had a bad experience last time! Let me tell you something it still the same Terrible !Chinese Tea were Warm !Rude Service !Stale Char Siu and Steamed Spare Ribs are chopped in very small pieces that if you're not careful that you could swollen it by accident !Still charging Customers service charge with Rude Service ?Manager still Not X Change at all, He Stank!
wonderfulfood1234 . 2015-10-27
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I ordered a takeaway from this restaurant the service was ok and the food cooked and served quickly the only thing when I got to my hotel the ribs were cold and stale looking
Eddie020173 . 2015-10-20
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The steamed spare ribs in b/b sauce hardly had any meat on it and it's been cut into tiny piece, if not careful you can accidentally swollen it .The prawn & pork dumplings just full of fat you can actually tasted it and there's no prawn at all ! Ripped off !Manager Stinks of BOservice charge been charged Staff members doesn't speak a word of English so it look like employee are illegal workers
wonderfulfood1234 . 2015-10-11
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I've been to Shanghai Moon twice with a couple of people in the past and the service was ok with one of the staffs (Manager) however the rest was horrible. The manager stank and the food quality was really bad. It contained lots of msg and sodium.
Homen W . 2015-09-28
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We have tried this restaurant in the evening and found it first class. We decided to go and eat at lunchtime and they gave to us the dim sum menu, but we know that they do a 3 course lunch deal for £7.99 or £6.99 for 2 courses, which is what we had. We started with the Pork spare ribs, which were to die for, plenty of them as well. My husband for main course had beef in black bean sauce and I had a chicken dish. You could have boiled or Pilau rice, or chow mein with it. Such excellent value for money and tasty, certainly no room for a sweet. You need to ask them for the special luncheon menu or you will just be offered the Dim Sum. Also for £1.50 per person they give you endless Chinese tea.
stick2nd . 2015-08-30
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We were introduced to this restaurant today by a couple of new friends. I have been to China and can honestly say this place cooks up a real authentic Chinese cuisine proven by it's popularity with the oriental inhabitants of this city. It's not posh, it's not expensive and the food is just fantastic. Don't go at the weekend as it is very, very busy and would not be the best experience for you. If you are adventurous enough, trust them to provide you with a selection of dishes. The aubergine is very garlicky, the braised beef stew is unctuous, the duck is divine, Do try the pork with green beans it's just heaven! I can promise you Chinese food that you won't get from you little local takeaway.
Natalie_Pullen . 2015-08-19
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A good selection of dim sum and lots of authentic dishes, my dad is from Hong Kong and it gets his seal of approval - can't ask for more than that! Try and get in early as some dishes can sell out. Inexpensive compared to a lot of places, whenever I've been we have tended to over order massively by accident (getting way more than we could possibly eat for cheaper than eating in another restaurant), but we are more than happy to take food home and eat it later!
Mark C . 2015-08-08
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There are many Chinese restaurants throughout the city by for an authentic eating experience this place cannot be beaten. Amazing every time!!
Sarah G . 2015-07-30
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We have been overseas a lot so we went back to see if this Chinese was as good as we found it to be last year - it was!Authentic food from a good selection of dishes from the Chinese menu. Dim sum and other dishes great and the service was good and slow just like in HK and China with slightly rough decor. Don't go if you want standard English/Chinese with MSG and the same tasting dishes with spices thrown in with no thought! This is Chinese, not European Chinese.
eddieh752 . 2015-06-30
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2062 Opinions
I Can hear the chef in the background constantly clearing his throat & SPITTING! It puts customers off edge and makes me paranoid! After already paying for my food I felt rude if I had already asked for it back! I DIDNT eat the egg friend rice because I thought it would have had spit mixed into it! The CARELESS SOUND OF SPITTING WHILE YOU ARE COOKING FOOD IS RUDE & OFF PUTTING! Have some respect for the people that are buying your food! I WONT BE GOING TO YOUR PLACE AGAIN! Rude
216 Opinions
Dreadful! Never revieceved order and when rang to see where it was, they insisted that their driver had delivered it. There has been no delivery to my house. Checking ring doorbell footage shows noone has been. Still they insist it's been delivered even when I asked them what colour my door was and they gave the wrong colour. Apparently it's not their problem and they're not sending out food paid for as the driver says he delivered to the correct house. Bunch of liars! I wonder if they even cooked any food or it's just some scam they're running to pocket customers money... Got called a liar and son got told he didn't know his own address... Will never use again and will word of mouth advise people to avoid at all cost. ETA Shame on you! Yes eventually got refunded from just eats after multiple emails over a week after it happened. It's taken you nearly a month to respond to the review. Maybe if the person on the phone didn't accuse us of stealing the food and tried the fix the problem then I wouldn't have left a bad review or have to chase a refund through justeats. Your staff are rude and obnoxious and so are you.
1263 Opinions
We had ordered twice, we thought it was the food we ate at lunch but again we had ordered today, me and my partner both feel very sick after eating the fried dishes. We think it’s maybe due to their oil not being changed and cleaned because previously we ordered before an ordered the same food, but we gave it try again thinking it was just our lunch unfortunately it’s not. Also, the crispy food is awful hard and it’s cut soo tiny like baby bites. You can see in the photos, with us half eaten the portions but it’s just for references for those who are looking to order form here. The crispy won tons are a joke honestly it’s literally fried pancake there’s no stuffing, it’s sooo tiny it’s just wrapped in layers of the won ton wrap. The staff are nice but they really need to re-work on their food especially how ridiculous small the pieces are cut. Not only they really need to get the oil cleaned up because we’ve ordered from other Chinese before around Leicester and had no problems before but they honestly really need to have a food and safety hygiene checked.
90 Opinions
Been twice and the food was OK but pretty mediocre ' the service though very rude' thought it may have been an off day but the the second time they were even more unpleasant you live and learn lol