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3.4

Based on 496 opinions finded in 3 websites

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Nº 422 in 542 in Newport

Nº 18 of 21 Chinese in Newport

CUSTOMERS TALK ABOUT DISHES WITH..onionschilliprawnribschickencookedpepperricemeatcurryfried

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Over an hr late, soggy cold and tasteless. Ordered salt and pepper box, everything was soggy due to it being in the box for so long. Chicken balls not crispy at all and filled with raw dough. Won't order again

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Laura Steed . 2024-09-27

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Curry sauce is awful. Normal crap chips you get everywhere. Everything laden with salt and sugar. You’ll wake up in the night gasping for a drink because of the MSG getting dragged through your kidneys. Avoid.

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david smith . 2024-09-19

MORE AT Google

First of all they only deal in cash , then miss took my order …when I got home I had no rice!!! , phoned them up to arrange delivery of the forgotten item …45 minutes later phoned them back to hear that the rice hadn’t been sent out or cooked…. Will NEVER go there again absolutely rubbish

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John Maloney . 2024-08-31

MORE AT Google

Fast delivery and great dishes. Thanks!

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Jay Coley . 2024-08-25

MORE AT Google

Worst Chinese I've ever had, crispy shredded chicken was thick, soft and in a thick clear jelly. Chow mein didn't taste of anything

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Stacey . 2024-08-17

MORE AT Google

THE BEST chinese i’ve had by far, we ordered the salt & pepper box and it was unreal! The man who served us was so lovely, our first time ordering here & would order 100 times over definitely recommend

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Jaia D . 2024-08-13

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degusting food cold took hour and half to come phoned them up to say it was cold just got the phone put down on me

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Mark williams . 2024-08-13

MORE AT Google

I ordered fried rice with chicken and pineapple and Singapore chow mein. Food was ready quickly. Taste was brilliant. The best Chinese takeaway I ever had.

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Carey Chan . 2024-08-12

MORE AT Google

Hunt the chicken in the chow mein, never order from these again

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Linda Shergold . 2024-05-24

MORE AT Google

Grubby little takeaway. Poor quality food that gave me food poisoning. Never eat here.

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Matt Foxtrot . 2024-04-28

MORE AT Google

Great takeaway. Ordered my standard Singapore chow mien, a beef in chilli & black bean noodle box and spring rolls. Enjoyed it all - super tasty, spicy

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Angela Byrne . 2024-04-16

MORE AT Google

THE BEST Chinese I’ve ever had! The food came really early too! I shall be ordering from here again. 10/10

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Gareth Edwards . 2024-03-25

MORE AT Google

Food was never delivered, call them nothing was solved, I will never order again.

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Lupu Ionut . 2024-03-03

MORE AT Google

Best Chinese in Newport by a country mile. The service over the phone was brilliant 👍

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Max James . 2024-02-23

MORE AT Google

Ordered a special box more like a money box for them food looks like it from Iceland sorry to say this worse than chainstown and that takes some beating absolutely rubbis

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Keiron Babbage . 2024-02-09

MORE AT Google

We have just eaten a most disappointing meal, delivered from the Shanghai Chef. We had chicken with ginger and spring onions, pork in oyster sauce with a portion of rice. Neither meal had any taste. The food was bland, unappetising and dull. We chose not to finish our meals. It’ll be along time before we order from this place again ….. if ever.

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Lay-By-Lil . 2024-01-31

MORE AT TripAdvisor

Lamb curry meat was really fatty, Beef curry totally inedible as was ridiculously spicy don't get them that hot in an Indian restaurant Chicken chow mein and salt&pepper chicken ok BEST BIT OF MEAL WAS THE PRAWN CRACKERS. Used to be a cracking meal, don't know what's gone wrong

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Steve A . 2024-01-27

MORE AT TripAdvisor

The best Chinese around the Newport / Cwmbrân area. The food always arrives within the time that is stated when ordering, always piping hot and is delicious every time.

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Connor L . 2023-12-01

MORE AT TripAdvisor

Super Excellent service. Will definitely come back again and again. Very tasty. Thank you xx

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Sandy dolphin . 2023-11-25

MORE AT Google

Quick and delicious service. Definitely recommend you order ahead or you may face a small wait, the food is worth it however. A large menu caters to all tastes, additions to personalise your meals are widely available (cashew nuts for example, amazing with noodles) and the staff is happy to recommend items, certainly a bonus. Have had their food many times, and will do so still in the time to come. Recommended!

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Maarten “Tony” S. . 2023-11-09

MORE AT Google

Always great consistent quality food, a bit pricier than some of the others in the area but definitely worth it. Food is always made quickly and piping hot at collection and the portion sizes are generous!

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Deborah Downton . 2023-10-30

MORE AT Google

Eat every week from this take away food always spot on constant quaintly evey week good take away

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david Cocks . 2023-10-20

MORE AT Google

I wish I could give zero. Food did not arrive so I called the restaurant and they were very rudeand hung up on me. It’s the 6th time ordered to the same delivery address and they just lied about delivery. I will never order from here again

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Justin Cox . 2023-09-16

MORE AT Google

Good service, the food taste good! Everything is good

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je ssy low . 2023-09-09

MORE AT Google

Salt pepper box, worth your try! Great value great deal!

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Sherry Yan . 2023-08-31

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Absolutely disgusting curry sauce was vile chips were rock hard, no taste to anything and was very expensive in comparison to others. Will never order from here again the place should be shut down for good! Delivery was £5 also and I’m local.

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Paul Michael . 2023-04-30

MORE AT Google

Very helpful as stranded and phone ran out of charge

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Chris Vaughan . 2023-04-27

MORE AT Google

Bangin amazing food loved it!!!

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Scott Jones . 2023-02-25

MORE AT Google

Picked up a chicken curry , fried rice and chips last night and I have got to say it was the worst Chinese curry I have ever tasted! Curry was a strange orange colour with chicken that was like rubber , the chips were rock hard and the rice was very sticky! Will never be visiting again!!

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Sharon Jones . 2023-02-19

MORE AT Google

Pleasant atmosphere and great food

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Stephen Dennison . 2022-12-27

MORE AT Google

it's quite expensive compared to our usual one we use and it turned up later than it should've and not very hot

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Sue Peters . 2022-12-19

MORE AT Google

A great and friendly welcome along with lovely food. We always judge a Chinese on the quality of their pancake rolls and these were top notch

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Howard Edmunds . 2022-08-09

MORE AT Google

Nice Chinese but too expensive for what it is

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Helen Palmer . 2022-07-16

MORE AT Google

Just found the food bland. Good service, quick and efficient. Staff friendly.

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Dave . 2022-06-27

MORE AT Google

Returned to this Chinese after a break from the area. Still one of the best Chinese takeaways available.

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Roy Pulman . 2022-05-01

MORE AT Google

Egg fried rice was sticky and like jelly. Rang them up and they don't do nothing ( nice one)

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Nina Bratkowski . 2022-03-04

MORE AT Google

Food is always great here I highly recommend, staff is friendly and nice to talk to.

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Leeburt R . 2022-02-28

MORE AT Google

I ordered my food and waited 1hr and 30min . The delivery guy came and he had no change to give me and he took the food 👍🏽 Great . Not ordering again 👍🏽

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darius cirpaci . 2022-02-14

MORE AT Google

Food was microwaved horrible never order from here again

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lee smith . 2022-02-03

MORE AT Google

Have to say ordered 3 chicken currys with rice and chips and this was by far the worst Chinese we have ever ordered . Chips were like rubber curry was orange and to be honest I'm not sure what the chicken was other than rubber £22 down the drain whole 3 meals in the bin never again

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Alison Reynolds . 2022-01-30

MORE AT Google

What a joke! Over 2 hours no delivery and Still waiting. May aswell get a wok out yourself never again.

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George W . 2021-12-24

MORE AT TripAdvisor

Food was all rock solid un eatable was fried for way to long total waste of money and to top it off the delivery driver tryed to charge us £8 over lol wont be ordering again

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daniel hathway . 2021-12-01

MORE AT Google

Guys eat at ur own risk,,, my wife ate some spring roll from this take away n following morning she was having stomach pain..If u r real Chef pls dont play with health of people.. chefs first priority is health of client. N things like Taste ,delicious ,mouth watering all comes next. It was taught to me by my chef. Hope u will understand..

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SnowLion Nangon . 2021-11-14

MORE AT Google

Having had several good take aways from here in past months, we ordered another one this evening But unfortunately it was the worst Chinese meal we have EVER had! We had to throw most of it in the bin having cost us £30 ! Never again. Maybe chef changed? We T

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Dawn James . 2021-11-01

MORE AT Google

The food was really nice but not happy with the person on the phone did not have any time speak all ways put the phone down on you

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Darren Connop . 2021-10-04

MORE AT Google

Got the wrong order. Waited so long for the right order my husband had eaten his and my chips were cold. Ruined the evening we had planned. Not the first time they have failed to get the order right.

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daybreak 56 . 2021-09-18

MORE AT Google

Sorry to say but the chef should be sent back to shanghai, I have had the mixed box special,again as so enjoyed it ,this one the meat was over cooked and hard ,couldn't even cut it with a steak knife as so hard. Most of this meal ended up in the bin. Get a chef that doesn't over cook the food. One of the most unenjoyable meals I have had

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robert hustler . 2021-09-02

MORE AT Google

Lovely food try crispy meat rolls, pork Hong Kong style, lush wonton and vegetable soups. Have tried others in the area always a bit disappointing always go to shanghai chef.

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kathy Clark . 2021-08-24

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Just had a delivery to caerleon, really fast and food was still hot and delicious

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180 Pasta . 2021-07-15

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Beautiful food here guys staff speak little English but they were very organised quick service (chicken balls to die 4)

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Jezza Bowyer . 2021-07-02

MORE AT Google

The only Chinese I will order from, food is amazing , fast delivery, always recieve it earlier than the delivery times, and food is always piping hot. The only down part is if i order via just eat it comes close to £30 but if I order over the phone it's almost £10 cheaper

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Jo-Natalie Ali . 2021-06-16

MORE AT Google

Always an hour plus late of delivery time. Call and they say on way but it is ALWAYS late. Order from elsewhere ...

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Alexandria Masters (Lexi) . 2021-03-20

MORE AT Google

The best Chinese I know, been their client for 13 years now and I never had any issues with my order or food. Keep doing what you doing guys)

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aneta pilch . 2021-03-19

MORE AT Google

Ordered a Chinese through Just Eat at 6:30pm estimated delivery was 8:40pm, at 9pm status changes to out for delivery !!! By 9pm no sign restaurant contacted and changed delivery to 9:15pm at 10pm still nothing. Phoned the restaurant and when I asked why the food hasn’t arrived and why they had marked it out for delivery when clearly it wasn’t they just said it’s not our problem and we don’t stick to just eat times you’ll get the food when it’s ready - we’re busy. I told them to cancel the order and they refused saying to take it up with just eat- which I did and they were fine cancelled order - half hour after order cancelled the driver turned up and was turned away. It’s such a shame as the food is usually really nice but this is the 2nd time I’ve had food taking over 3 hrs to be delivered and the last time I ever use because they deliver is unreliable and they are clearly manipulating the just eat figures fo appear to be delivering on time when they clearly aren’t.

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Brian R . 2021-02-27

MORE AT TripAdvisor

Never again over 1hour waiting delivery nobody didn't answer phone

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Ernis . 2021-02-27

MORE AT Google

Unless they are really busy, the food is always tasty. Well priced and delivery is great. The owner is always welcoming and helpful. One of the best chinese in newport

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Emma Jeffs . 2021-02-17

MORE AT Google

Salt and pepper box is bloody brilliant. Best Chinese in Newport

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Carl Flage . 2021-02-11

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The best Chinese I've had . The special fried rice and special chow mein has loads of meat and was absolutely gorgeous . Would definitely recommend .

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Leanne James . 2021-02-11

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Ordered at 7.15pm and was delivered at 21.18pm. Long wait but food was hot, and the best I've tasted in a long time, so worth the wait. Fresh and crunchie veggies and bean sprouts in chow mein with big tender pieces of beef. Big prawns and good size pieces of meat in house special fried rice. Better than Sing Lee in Abergavenny and Mr Wongs in Brynmawr. Will order earlier next time. Highly recommended.

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Lisa Mitchell . 2021-01-16

MORE AT Google

Delivery time’s are horrific... last week it took 3 and a half hours, this week is took 3 hours! Food

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ashleygM2846HN . 2021-01-09

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Really disappointed. Ordered at 6.30, was told it would be with us at 8. We received the food at 10.05. Was lied to every time we called the shop and food was poor quality.

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Amy Howells . 2021-01-01

MORE AT Google

Best Chinese Newport Sometimes a wait but that's to be expected with good food Guy on phone is always nice

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Liah Thorne . 2020-12-31

MORE AT Google

Tasty... Friendly and value for money 😊

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siana . 2020-11-10

MORE AT Google

Only Chinese il eat from. Food is always nice.

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ASAsurfoc . 2020-10-18

MORE AT Google

Use this Chinese regularly and always enjoy the experience. The food is consistently great. Lovely guy who answers the phone. Collect the food as I am not lazy. All the bad reviews seem to be about delivery, why not take the short ride and pick it up yourselves.

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Shottonjam4321 . 2020-09-06

MORE AT TripAdvisor

Lovely food. Never had an issue

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Chris Went . 2020-08-09

MORE AT Google

Had Chinese meals from quite a few restaurants around Newport, stumbled across shanghai chef middle of last year. The salt and pepper box is fantastic!! And every other meal we've had has been perfect.. Give it a go. You won't go anywhere else

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Carl F . 2020-07-25

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Ordered from here a couple of times, never had a problem. A little bit of wait time but not a problem due to circumstances at the moment. Very polite very helpful and the food is delicious. Definitely be using again.

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Joanne Price . 2020-06-08

MORE AT Google

Whilst being forced to stay in UK by COVID-19 lockdown in Newport Wales for the last 4 months we decided that a Chinese takeaway was required. I can honestly say the Shanghai Chef supplied the best tasting Chinese takeaway we have had with a quantity that ran to snack lunch the following day. The order was for 4 adults and 4 Small children and would have fed 8 adults with 2nds. Well done Shanghai Chef. We will return.

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555PierM . 2020-05-24

MORE AT TripAdvisor

Orders my meal at 7.00pm was told an hour, waited patiently , 2 hours later I try to call the shop on 200 attempts for it to be a busy line constantly. My food actually arrived 9.45pm it was hot but well over cooked I do understand it's been pandemic and these kind of takeaways are very busy, but have decency to be honest about times. Wont order from.here again.

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Laila Mcauley . 2020-05-23

MORE AT Google

Amazing salt and pepper chicken wings

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Ian Arling . 2020-05-20

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Ordered food at 7:20 for delivery at 8, changed to 8:30 then changed again to 8:40, contacted restaurant 4 times to be spoken really badly by owner, food arrived at 9:40. Awful service and food was cold chips tasted 2 days old were solid and cold. Never eating here again worst Chinese I’ve ordered from, gave one star because I had to would give nothing

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Lc7x . 2020-05-17

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Was told our order would arrive within an hour, after two hours and several phone calls they said they will send the food out again. It finally came over two and a half hours after placing the call!! Really poor service! If they can’t deliver on time then why not just say and I would have ordered from somewhere else?!

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Traveler05013773858 . 2020-05-16

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Last night we pre ordered a meal for 8pm. The food arrived at 8.45pm, but it was someone else's food. The driver then went back to the house who he delivered our food too and returned it to us at 9pm. In this current climate I'm not too happy with so many different people handling my food. When we opened it up, the chips were stone cold. When we rung up the shop , they were going to cook another meal ,but we would have had to wait another hour. Really disappointed. On my birthday too.

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Mike Rosser . 2020-05-13

MORE AT Google

Just had a meal from the Shanghai chef and it was the best Chinese ever.

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Jonathan Sydenham . 2020-05-05

MORE AT Google

Best Chinese in Newport right now. (Only Chinese open)

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dshakey1982 . 2020-05-04

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We placed an order at 6PM and was told it would be delivered at 7:15pm. Had a text at 7:13pm saying it was on it's way. At 8:15pm still no sign of delivery so phoned the restaurant and they said it had been sent out as I was on the phone. At 9:15pm still no signs of delivery so phoned the restaurant at 9:30pm and spent around 10mins listening to a employee ringing around all of their drives asking them if they were in my area, and all saying no. Next thing I'm told was it would be 5mins. At 9:45pm I cancelled my order with Just Eat and got a full refund as it was obvious they were happy to take my money but not fulfil the order. Not ordering from here again, very poor service.

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Nathan Jones . 2020-05-03

MORE AT Google

Ordered food at 18.54. Order confirmed and was told via text it would be here by 20:50. After a few hundred phone calls to the shop and mostly all besides 4 phone calls actually having a dialling tone we have given up. Apparently they have shut?! Just eat credited £5 but will claim full refund. A couple of very unhappy key workers here. Sons crying cheers Update: 5.5 hours after ordering they called to see if we still wanted it!

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Carli Jenkins . 2020-04-28

MORE AT Google

What a awful service. My daughter placed an order and was told they would deliver by 20:45 and almost an hour later still no food. Problem is they’ve obviously taken their phone off the hook so we couldn’t even contact them ....DO NOT USE !!!!!!

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W5323IOrobertp . 2020-04-27

MORE AT TripAdvisor

Ordered before 7pm and food was supposed to be delivered by 8.10. Then they pushed it to 8.40. After that, they gave up and closed without confirming order wouldn't be delivered. Ended up managing to cancel at 9.45.

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Samantha Williams . 2020-04-27

MORE AT Google

DO NOT ORDER FROM HERE!!!! Rang and was told 60 mins. After 60 mins we rang to chase and was told it was sent after another 40 mins rang again and was told it was sent but was told 40 mins ago it was sent. Then to have attitude down the phone and bad customer service you would think they would look after regular customers!!!!

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Joe Barrett . 2020-02-14

MORE AT Google

DO NOT ORDER!!! Rang at 7pm and they said it would be an hour. Chased the ordered at 8.15 for them to say it’s on its way chased again at 8.40 for them to say it’s just left but apparently it left 25 mins ago!!! Shocking customer service and attitude down the phone.

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Leia B . 2020-02-14

MORE AT TripAdvisor

We often buy a meal from here but out of last three meals only one edible. Tonight we ordered shredded crspy beef, singapore noodles, Hong kong style chicken sweet and sour, egg frief rice , chicken balls..fpr example the meat in the noodles looked awful .nothing tasted right and the ctispy beef was not cispy and it was tough...will not be going back it is as though there are different chefs one who can cook a great meal and another one who dont know what they ate doing..very hit and miss to get a descent meal recently. I have gien 3 rating as i have had good meals on the past ..

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Caroline20022002 . 2020-02-01

MORE AT TripAdvisor

We ordered a home takeaway on New Years Eve. It was delivered on time and everything we'd ordered was fine. We thought the lamb shredded (as in duck) did not work. Otherwise the special fried rice was very good as were the other dishes. we will use this service again but i will avoid the shredded lamb

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sandflopper j . 2020-01-14

MORE AT TripAdvisor

Very busy as it always is, but that is good,as it shows people like their food. They cooked our order very reasonable time, so we did not wait to long

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christopher Baker . 2020-01-04

MORE AT Google

Been going here for years best Chinese in newport

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Ben William . 2019-12-14

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We visited in person at around 8pm and ordered Chicken Chow mein and sweet and sour chicken. The food was cooked quickly and tasted excellent. Service was friendly, with plenty of reading material to keep the short wait even shorter. Will definitely go again.

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Andrew Palmer (Goose) . 2019-12-11

MORE AT Google

The food is lovely but twice it has taken 2 hrs for delivery. I would much prefer to be told "sorry, the driver is just leaving" or "it's a little delayed" than the usual "its 5 mins away" Be honest and customers will be a...

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georgi16 . 2019-11-23

MORE AT TripAdvisor

Ordered at 7pm they said it would be an hour. Rang at 8.30 they said he had gone to the wrong address. It's now 9 40 and it still hasn't arrived!

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812annp . 2019-11-23

MORE AT TripAdvisor

I've ordered the Peking spare ribs and they are fantastic, bite-sized pieces of peaking Tenderness delicious 5*

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Curtis Gordon . 2019-11-12

MORE AT Google

I ordered using the “ just eat “ app at 7:40 and was given a delivery time of 8:55 . This is ridiculous enough for delivery but at 9:20 I called to see where my order was . I was told the driver had just...

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Martyn P . 2019-10-18

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Delicious food, friendly staff, great prices and deals. What more could you ask for? Best Chinese in Newport, easily.

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Blu Anderson . 2019-09-07

MORE AT Google

Forget about just eat, nearly £2 difference on each dish price. Nice service and excellent and abundant food.

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JuanMa Valiño . 2019-08-26

MORE AT Google

I may not be chinese, or even an expert on their food...but i do know that the Salt and Pepper box from here is GOOOOOD...Take it from a fat man!

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James Morris . 2019-08-19

MORE AT Google

Favourite Chinese takeaway. You get what you expect.Quick delivery, pippin hot food and lovely flavours.Good value for the money.

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shareyourplate . 2019-08-10

MORE AT TripAdvisor

Always very good and the salt and pepper box is lush always on time and always hot on delivery would prefere to order directly than just eat

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Belledoh . 2019-06-29

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Never eaten here before until now hands down best Chinese in Newport

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Adam Reynolds . 2019-04-28

MORE AT Google

Good quality food , great prices, always deliver on time

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Claire Mustoe . 2019-03-15

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Foods normally good but not cheap, service slow at times and always check your order before you or delivery person leaves, things often "forgotten".

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Adrian Payne . 2019-03-14

MORE AT Google

We were told our order would take an hour but 1 hour and 50 mins later, no order, tried to ring restaurant several times to have phone engaged tone, after more than 2 hours and 20 mins, we ended up contacting just eat, who had...

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Emma C . 2019-02-14

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