Shalimar Food Express in Southampton

Never again. The quick delivery is only positive. Lamb shish kebab and chicken wings both looks no fresh at all and with the same very spicey seasonics. The most shocking was a mango milk shake without any package bag or whatsever, given in hand from d.driver with plastic straw already in!! Not even trying as shock of luck of basic higinic!

missing items no sauce or salad on crispy tower burger

food was great only disappointment was the pickled chilli they were off

Been waiting for food almost 2 hours

The delivery took over an hour. And on top of that it was late about 30mins than that was on justeat. The doner kabab was a nan bread with some chicken covered in turmeric. Pizza had bad meat. It tasted bad and old. I am never going to order from here

Extremely late cold food watered down milkshake and the ‘chicken wings’ had no chicken! It was battered bones

The food just gets better and better everytime. Can't wait to come again

Best kebab and pizza. Had pizza yesterday from them and it was amazing and had it again and the quality just went up even more. Will be bringing my friends as well

Fantastic food. Best pizza in Southampton. Will be trying again

Poor quality chewy over cooked meat. The lamb tikka kebabish was inedible as it was so overcooked, hard & chewy. The kebabish didn't even come with any bread or anything just dry meat, bland sauce & a tiny salad. Also despite collecting the order the kebabishs were both cold, probably been sitting around a while.

Wrong pizza sent other than that brilliant

Absolutely amazing service love ordering from here quick shout out to the delivery driver we have to much for our order and he came right back so impressed as how honest he was definitely getting a tip next delivery also food was outstanding as usual our favourite go to takeout

I DO NOT KNOW what’s happening to this restaurant in the last 3 months but it’s improved to the same great place I used to love! It was amazing. Naan bread amazing. Korma nice a juicy as it used to be dry and too thick!

This is definitely the best Indo Pakistani food I have had.... Buttery Haleem, coupled with Tender pieces of juicy lamb biryani, mouthwatering Tandoori chicken off the bone...Perfection.

One item completely missing from order, 2/3 chips missing from order. Not the first time this has happened either, enough second chances I guess

Fantastic value Fantastic meal!

Oh my word! The Haleem was a fantastic surprise.. so smooth. just fantastic! Nihari like butter! A whole tikka roast chicken at a great price Really worth it.

I would like a refund. I paid £4.80 for one price of prawn which I think is unacceptable. The pizza was wrong it was a vegetarian pizza where I asked for pepperoni

Always miss ideas and wrong drink on what u asked for

We ordered 2 mango and ginger drinks at a cost of £5 and was sent 2 cans of coke instead. No acknowledgement of the price difference or if we even wanted 2 cans of coke anyway. No response from restaurant for refund. £5 for 2 unwanted cans of coke... Disgusting service

Was over an hour late took 8 calls before someone answered then no explanation or apology took 2.5 hrs from time if ordering and food was just warm

I ordered my food at 19:05 and my food came at 20:35. I had to wait 1 hour 30 minutes. This is very bad service for hungry customers waiting for food for so long.

Do not order. Waitress nearly 2 hours and did not arrived despite updates saying it was running a little late. Phone number does not work and different address say name says closed on goggle

Will not order from here again had to wait 2 hours to be delivered and when it arrived the food was cold and the burger was so saturated in fat that the bun was really soggy really disappointed as we waited so long for it to then be a complete letdown

Food was fab for the price! Expected food to be really late due to fireworks night and saints playing but was only 10mins after expected arrival all piping hot. Definitely order from here again.

My food was pre ordered and accepted 2 hours it was due to be delivered, they said it was going to be another 30 mins and then never delivered the order. When I tried to get my money back they rejected it and claimed it had been delivered anyway. Never ordering from here again.

Disgusting service. No number to call. They’ve unplugged their phone so when you’re waiting 2 hours for food you can’t get in contact. And no refund either

THE RESTAURANT IS PERMANENTLY CLOSED AND JUST EAT HAVE TAKEN MY MONEY. WOULD NOT ORDER AGAIN.

Food was cold and took over 2 hours to come and was cold

Great food, but I ordered vanilla ice cream, and got chocolate - which I hate. I’ve asked for a refund for that. The yuck ice cream is in the freezer, so glad to swap it if they want

Popadoms were stale Asked for no salad in kebab due to allergies but came with onions Rice was cold

Not happy have a meal and end up getting bone in my wrap meal not can't eat the food from here and now wasting money for what

Amazing tasty food really enjoyed it and brilliant value for money ! Thank you 😊

Missing the onion bhaji. The telephone number does not work. Shame as the rest of the meal was lovely. The meal is highly greasy. Very oily.

Worse place in southampton curry was too soicey but still taste less sopose you get what u pay for.

Food arrived quickly. Friendly delivery driver. The XL kebab was huge, piping hot & delicious! The chips were slightly soft (but they are from all takeaways) but tasted lovely. The curry sauce was a bit thin & bland but that was the only downside of the whole order. I will definitely be ordering from here again.

No drink witch should be with the kebab for free

It was worth the wait, absolutely delicious x

I never received the order because the restaurant is closed but still took my money!!!

Always order from here, great food no disappointment good price and many choices too pick from :) thank you

Missed my drink from my meal deal. Order was good other than though & nice delivery driver

If I could leave a 0 review on delivery time then I would, cannot call restaurant they have removed their number. Presuming that’s due to too many complaints. awful company

It has not been delivered yet.

Lovely meal meal thank you very much

Appalling! No salad or mint with starter. No veg curry with biryanis Rice greasy and no ‘almonds sultanas rise water coconut in rice just plain fried.! Dry lamb. Paswari naan had a sprinkling of filling. The phone number is incorrect so can’t chase the restaurant. Inedible. Would not recommend this place at all!

First time ordering lovely food and early delivery. Excellent quality, taste and price.

Food was amazing but was an hour early and we weren’t very hungry and one of the curries leaked everywhere unfortunately:(

The food was not what I asked for. Instead of coke, they delivered me Pepsi.

Picked because they were open early. Did not disappoint at all. Great meat, chicken and lamb dishes ordered, as well as breads and sides. Prices also very reasonable. Would order again.

We ordered 2x tandoori half chicken but we have been delivered just 1 half tandoori chicken. I tried to call the restaurant but the phone number provided online is incorrect. We are very disappointed with whole experience. I like just eat but if you allowed such an unprofessional restaurant using your service, I think I will next time order from uber eats.

Food luke warm and inedible and incorrect - no kheer (rice pudding).

Delivery and food non existent got order confirmation said was on its way still waiting orderd for 6pm they added 10 mins then 35 then that turned into an hour

Lovely meal, service,and delivery. Thank you

food was almost cold when it arrived and practically tasteless. Masala was too sweet, bombay potatoes were bland and the dhal was 99% water. Do not recommend

I ordered tandoori chicken but I have received mint sause and salad despite of it was stated on the menu

Best curry in town, food was perfect, thank you

Tasty food couple of bits of bone in Bhuna but other than that excellent

Very good service and great food

The food was disaster... I did not receive what I ordered. I received just rice without curry.

4 tandoori lamb chops for £3.95? What’s not to like. They sent the wrong type of naan but it was ok. Chicken in the curry was dry but I guess most people request chicken breast; I don’t like it much.

Excellent food, fresh and tasty

Ordered Rasamalai but got Gulabjamun and charged me £2.95 people know what they are ordering!!

Ridiculously late, poor quality food and service

Never order from here again.late cold.

Food was very late, unable to contact restaurant as number on Just Eat app was unrecognised. Food was good quality when it arrived and tasted ok.

Not only I received the order late, the food quantity was less than the usual quantity. This time, It was a disappointment experience.

The food came 1 hr late and cold and very bad taste very disappointed . I will never order again.

Chicken vindaloo overcooked chicken and dry. Cod small piece of fish heavily battered. Half tandoori chicken was roughly chopped into 4 after cooking splintering the bones into the meat. Chips were just warm.

Late food cold containers were not sealed properly

Lots of stuff missing from my order

Wonderful chicken Biryani and Nice tasty Tarka daal.

Very pleasant young man delivered food, slightly early and cooked nice. Will defiantly order again from Shalimar!

Chicken Biryani was good but Aloo Qeema was too oily. Overall good

Always order from here and usually very good however today food was just... I don’t know off. The onion bajji’s where undercooked and fell apart. The tikka masala had a white fatty layer in top that I had to mix in and the chicken tikka starter was dry and tough. Very unlike them. Shame, will use again though

Okay, the meal was as tasty as always, but was cold by the time I was able to eat what was salvageable. It was a new driver. New to me. I left instructions as I do most of the time. Some how these were missed by the driver, or misunderstood. He did phone me to verify. My instructions were: "Entrycom - flat under the stairs" Somehow he never noticed the entrycom and I had to tell him to push the button! Then he went upstairs and I had to call him back. My order was in 4 containers, and a bag with 2 samosas, samosas on the top and the container with the curry on the bottom. Unfortunately the curry container was damaged and even the samosas had curry on them. So my question there is how was my meal handled? Cleaning up was 20 minutes. The only part of the meal I would question, was the saag aloo. This had few potatoes and a lot of spinach and very wet. The rest was good. No problem with ordering from here again, Shalimar is my favourite for Indian cuisine, is rare enough for me not to remember if I had any queries before now.

They missed a popadom off my order. The prawn cocktail was nice. Chicken tikka was tasteless and no salad. Sorry but disappointing.

Food leaked out in bag, half was lost.

Hardly any chicken in the curry. Popadom was broken. No mango chutney. Gave me diet instead of normal coke. An hour late and the restaurant number doesn’t work. DO NOT ORDER FROM HERE

Worst Indian food ever: chicken tikka and onion bhaji were dry (dry dry, like 2 days old), in curry no meat just bones!, masala sauce tasted like coconut sauce. The only things we enjoyed were naan, mint sauce and pilau rice, but its rather expensive for this kind of treat! Never again!

Food nice and on time but half the order was missing. No pizza no cheesy chip no plain chips and no chicken burger Meal . Makes you wonder if they only do Indian food as anything that wasn’t Indian wasn’t delivered. £33 order and I have to wait a week for £16 to be reimbursed into my bank account. Had to cook kids dinner as it was there’s that didn’t turn up . Had to give mine away and had no dinner at all . And tried to phone restaurant and there number doesn’t exist. How this company is actually on just eat I do not know. Just eat should be ashamed to have them on here. Also the food standards agency hasn’t heard of them they probably run out of someone’s kitchen at home cos they don’t have a shop in Shirley anymore

Worst order we have ever made all cold and very poor quality

Food standard poor and cold, was late by 45 minutes and no apology. Also the phone number issued on website doesn’t work! hurrendous service!

Again, lamb vindaloo very tasty, not the slickest, but soo tasty.. chicken tikka, sooo nice as well, chicken burger value for money,, chips, not very big portion for money.. all in all good meal..

Food was great,, Keebab was tasty and hot, chips small portion, and chicken burger tasty and value for money. All Good this eve..

Never received food at all since having this surgery! Still waiting

Avoid this joke of a restaurant! My order was extremely late and missing items, I couldn't call them as the phone number they have here and online is out of service. Will never, ever use them again!

The food is very good in taste. However the packing is not good, the curry had leaked and soaked the naan bread.

Food tonight was great, was fresh and hot.. the vindaloo may not be that hot n spicy, as some, but so tasty.. great food this eve, thank you

I got given a chicken burger instead of a veggie burger then was refused a refund by just eat and the phone number is wrong

I asked for anchovies on my pizza which I paid extra for but never got any

Been waiting over two hours for food and refuse to give any money bk say its traffic but the world is on lock dwn not good service

I was actually really disappointed with the food after being told good things. The korma was incredibly bland, as was the tarka dahl and the keema naan.Children’s sausages were overcooked. The only thing was was okay, was the chips. Sadly won’t be ordering again.

Good food lamb chops was very hot curry was OK

The order was changed due to them not having veggie burger in, so I was offered a vegetable curry with rice that is what I changed it too. Said to them to swap the onion rings for Naan. Which they agreed too. Time went by, food was delivered & only received the korma, rice & the naan bread. Vegetable curry was missing. Tried speaking to the shop but very awful attitude, shouting down the phone at me & my mum. Put the phone down on me 3/4 times due to them saying they were busy. My attitude is that’s not my fault you’re busy, you should NOT speak to your PAYING CUSTOMERS in the manor that you did! The food I PAID FOR was missing & I only phoned to ask for a refund OR have the vegetable curry sent to me. Did not ask to be spoke too in a disgusting manor. Finally agreed after minutes of arguing that they would sent the vegetable curry out, 2 hours later & still no curry delivered.

Food wasnt amazing, rang the restaraunt twice to be told it was on the way, it took 2 hours for our food to turn up

I ordered at 1030 ish, continued to play ps4 for a bit,, went outside for a ciggy ten mins before delivery time to see i had a missed call, rang them back to find they had closed and my food wasnt coming,,,, partly my fault for having my phone on silent but really dissapointing that (1) they took payment and accepted the order, if they were closing decline the freaking order, and (2) i now cant order again as they took payment and have to wait 3 days for refund so not food for me till then, thenk you shalimar

Food took 3 hours to arrive. Was cold, and seen more fish in a fish nugget than what was called fish..

I’d rate it less the. 1 star if I could, it came over and hour an half late it was cold and burned!! It was disgusting! So disappointed after Waiting so long! Won’t be ordering again. Missing food also!

Ordered from this place a few times as their food is reasonable. Every single time it has been late, or when we ordered during the week they accepted the order , took the money and never delivered. Although we said we wouldn’t use them again we decided to try one more time. BIG MISTAKE last nights order was absolutely ridiculous. . Ordered at 7.10pm and delivery was expected at 8.20pm. Got to 8.30 and we requested an update and the new delivery time was 8.55pm. 8.56pm and we get a call from the restaurant saying he’s on his own and our order will be 10-15 minutes (although he shouldn’t have accepted the order, fine atleast he called to update us). Obviously the food didn’t show up in this time, despite the restaurant marking the order as delivered on the app. We called again at 9.25pm to be told our food will be 2-3 minutes (already outside and waiting at this point as we had previous been advised on a arrival time). Absolutely freezing but due to the promises of food arriving we waited. Obviously the food didn’t come for another 20 minutes... Once we got our food I opened up my kebab to find a pen inside, yes a PEN that you write with. Absolutely disgusting as I do not know who’s been handling that. (I have pictures if needed). Also my free Chips didn’t come, they are advertised with the XL kebabs. Restaurant don’t feel like we deserve any money back, which is absolutely disgusting. I have got gone through JustEat to claim some money back, however that was only for my Kebab that I couldn’t eat. (Sorry not sorry restaurant :)) Basically if you want to order from this place then fine. Just Order it at lunch time then you can possibly expect it for dinner (if they don’t forget to deliver). Also make sure you check your food for any unwanted guests.. like pens.

I haven’t even got my food order yet it took long to prepare & even longer waiting time I haven’t even got my food yet! I called the restaurant 2mins after the time my order was supposed to arrive & they told me it’s 5secs away!! But I still haven’t received it