Shaketime in Brent

It's really shame I checked opening times on Google saying 10 am on weekend I bring my kids to have pancakes unfortunately we waited 45 minutes and stills close they wasted our time and my kids was very angry time is time before time not a time after time not a time no excuse. I don't recommend their services at

Very Bad Customer Service. Staff don’t allow as to sit as we were 5 people and we order 3 shake. And they tell us that they have policies need to order more than 3 shake. No other customers were waiting after us. And when we were discussing with one of the team member other staff members coming in middle and arguing, laughing making fun of us, like they don’t respect the customers.

Amazing atmosphere especially with Bassim Al Karbalaei

Really bad experience Disrespectful to customer I had buggy with baby and not allowed to seat for 3 orders and we 5 people for eat in Really bad experience feel disrespected and staff was rude specially one romaine lady and muslim guy…😭

Amazing service, food and fantastic atmosphere. Highly recommend!

I had for take away 2 cakes and when I unpacked them I realised that the waiter added icecream next to cakes in a paper box and they ruined it, they was soggy and I couldn't eat them. Disspointing!

Great bubble tea and customer service

Says it opens at 10am. It doesn't. Not sure when opening times are for the place.

Just now i bought this chocolate cake from the shake time store in Kingsbury.cant eat and this cake is so dry. Cant eat at all. I was so hungry and when i started to eat i feel my throat also got so dry. Dont ever go to this shop. They just sell old food. I don’t recommend this restaurant.

The mojitos are a bit sweet but the food is very nice, I’m happy with everything and people

Really good drinks, cake is really good. Service is fast and great. Definitely the best desert place in the area!

Been here many times and never been disappointed. MUST TRY

The cakes and the milkshakes are abseloutely amazing! Customer service was 10/10 and very friendly

Been here a few times, mostly to grab a juice - the pomegranate juice is amazing! Tonight came for some coffee and dessert and that was also lovely, massive portion and good value for money - especially compared to some other dessert spots. Would recommend if you’re in Kingsbury ☺️

Worst experience ever. Even racist staff.

My second time here, I love the decorations, I love the cake 🎂 it's so yummy, the place is excellent, clean, staff very friendly. 10/10 recommend.

The place is so beautiful and superb clean, I love the cake ( normally I don't eat cakes 😀 ). The staff is very nice, definitely will come back if I come to this area. Highly recommended.

The best coffee, pancakes and hot chocolate every time. Really need to try some other selection on their menu.

I visit every time we visit family and I am never disappointed. The pancakes are delicious and excellently prepared. The hot chocolate out of this world. My wife lives the shakes. Beetroot and carrot a favourite. We look forward to our next visit.

Amazing Milkshakes at Shaketime,lotus Milkshake is a must have ,great customer service, cool vibe and a pleasant experience

its a busy place but the waffles and milkshake are good however they take long to get it ready

i was there 2 times very clean place and tasty milkshake and cake fresh and very good customer service i recommend

When I visited very first time I ordered peach & passion redbull, it was amazing, After 15 days I visited second time on my birthday because I gave treat to my family members. I ordered same thing as usual Peach & Passion Redbull But it was totally different, I requested to manager please change the drink but they didn't change the drink even we saw our history of that place. They don't care for there existing customers Worst Experience. Never go again.

Went here today and had a bad experience, went with my wife and daughter, it was around 5pm and their was no one in the restaurant so my daughter went and sat at a table, the guy said you cannot sit there as it was reserved, and ask us to sit on a table which was dirty. We ordered 2 milk cakes which were not fresh at all, and didn’t taste good, upon leaving no one had come onto the table we were originally sat at, got the feeling we were not welcome in the place and food was well below our expectations.

The coffe is very good and the staff is very nice and welcoming, also the cafe itself is very pretty! My go to for coffe in the morning!

Heavenly avocado shake, once you’ve tried it you will instantly want to come back! Great stuff attitude that helps you choose the right shake, thank you

we paid for fresh orange juice and they served us ready juice that they had items set up in the jug αnd it was dirty too .

Biscoff shakes and milk cakes are excellent. Salted caramel shake is a close second. Picked up something from here almost every night of the visit. Friendly people and great desserts.

The food here is amazing! I got the sweet banana shake and the caramel crunchy waffle and one of the best shakes I've ever had. The aesthetic is so nice inside and the staff are so lovely ... my friends and I decided this was going to be our regular meet spot

In all the years I've never stopped in Kingsbury, but I did this time and it's buzzing. I stopped at Shaketime and whilst the deserts and ice cream look tempting I'm being good so just had a cappuccino which was delicious and very reasonably priced. The service was lovely too.

The place was lovely and the vibes were positive. The people here are lovely and the customer service was on point especially Mustafa who gave an outstanding experience. Would definitely recommend this place and come again.

Thank you for the birthday surprise!

No good service all staff very slow work

My drinks taste like carrots dont buy there milkshakes

Good decor and a nice atmosphere. I had a takeaway Falooda, which was very nice. But unfortunately the straw was so flimsy I couldn’t drink with the noodles and once the drink was finished I had to bin the noodles. Such a shame.

Amir made me and my girlfriend the best crepe we have ever tried. Big statement but its true. Try it out !

Couldn’t fault this place, I definitely recommend. It is much better than all the other dessert places on the road, from the outstanding service and friendly staff, to the delicious fresh desserts and juices. Their milkshakes are the best and so are their mojitos, their crepes and waffles are to die for, we’ve tried most things on the menu. I recommend the red bull and strawberry mojito, and their crepes and waffles. Their soft ice cream is also lovely. Definitely a must try when you are in the area. Thank you for always providing the best experience:)

hi Care Full Going on a Weekend !!!! Yesterday I went with My family and with Guest come from India . the guy who is serving on a counter took our ordered . I have ordered two wafal and one ice cream for my little one . I paid all and the guy who took our ordered he served ice cream and while we were waiting our ordered than suddenly he came and asked us to spend more money if you want to eat in because he was little buys so he does not have right us to ask us to spend more money and he was very rude and told us that if you do not want to spend more money than leave from here and also he was telling me that I have people who spend more money than you so why should i allowed you to seat here and eat in as he already took our ordered and force us to go away because his people is waiting out side so he wants to serve first them rather than us. He told us that our weekend policy is different than weekdays so if anyone going on weekend careful . Shop owner wants you to spend more money as his policy is if you four people than you must order three items but some time you do not required to order three items as it is our choice what we want to order and how much we want to spend money not the owner choice . He must serve the customer and he did not even refund to me what i have ordered as I did two different ordered and he just refund for one ordered and did not refund another order . so Guys care full on a Weekend !!!! make sure you asked when it is a buys !!!! Stealing your Money !!!.;

Really delicious shakes and juices. We got the mango shake and a mix of carrot, orange and ginger juice. Can't wait to go back and try some more flavours.

I’ve been many times and loved the quality of the juices- but I felt compelled to put a review today specifically because of the lovely lady that served me. I was in a rush during my lunch break from work and she was so lovely and kind. She saw I was in a rush and made two drinks in less than 2 minutes! She didn’t need to go to all that effort but I really appreciated it. She absolutely made my day. I’m forgot to ask her name but she was on duty on the 31st July at 1:45pm. Thanks again for the amazing service and drink!

Lovely place. Friendly staff. I had chocolate cake few times now. I have also tried Faluda , Ice creams, Cold coffee (with ice cream on request) and fresh Sugar cane juice. Everything I tried so far was excellent.

Awful tasting milk cake. Tasted sour like the milk had gone off. Strange white layer between pistachio topping. and the cake. Do not order this.

Really impressed with this place despite the location. The milk cakes were delicious plus the Turkish pistachio dessert was also a hit. Service was really friendly too. I hadn't had milk cake in years purely because there was nowhere nearby doing it. I genuinely had to eat my words because I thought Kingsbury had really gone downhill before but places like this are worth the trip there. The venue is nice enough for a trip with the family.

Superb place for sugarcane juice. Very clean place. Staff very friendly and quick service. It’s a must for my family when we go to Kingsbury high street.

Brilliant place to come for fresh juices and five star customer services 👍👍👍

This is an amazing desert cafe, they have a variety of different cakes, ice creams and a fantastic selection of fresh fruits for smoothies of your choice, I visit here five days a week for my weekly smoothie which contained beetroot, orange and ginger it is very delicious, the customer service you received is 10/10 especially the lady with the short red hair, I’m sorry I forgotten her name, she’s absolutely amazing, I’m always made to feel extremely welcome with her big smile. Thank you for a wonderful service and my delicious beetroot, orange and ginger smoothie.

Lovely desserts fantastic milkshakes but RUDE staff ,unprofessional no customer service at all .The manager should act immediately!!!

I had a bad experience the staff is rude I had to wait for 10 mins for a scoop of vanilla softy

Very rude very rude very rude

Amazing desserts and drinks! And brilliant customer service! Will definitely come back here again.

Delicious desserts (tiramisu cheesecake was so good!) generous with fruit toppings (crepe/waffles), great service! Would recommend

Favourite place to go when you need a sugar fix! Super tasty desserts, cakes are moist & perfect each time. Super clean & pretty interior, plenty of seating and super friendly staff! Love this place!

It is very bad place to buy juice here,because i gave sugar cane juice order,was very awful....i will never buy from here. I request to all costumers to aware please Thanks

I always come here for my bubble teas and they are always the best bubble teas ever I like how the staff are so nice and one of them gave me discount as well thank u shake time.😊

I visited shake time today morning and i spent lovely hours of my day over there. Atmosphere was amazing and staff are also very friendly and enthusiasm specially Anne was serving on this morning and i must say she is helpful and cheerful. Thank you

SUPER nice and refreshing drinks they have and is nice and affordable unlike overpriced boba. Staff are super friendly…

Late night cosy dessert heaven offering all things cakes, shakes and ice creams in Kingsbury area.

Verry good strobery mohito red bull

Amazing shakes, especially the pistachio one 100% recommended Appreciate the amazing service from the staff, thank you guys

Salted caramel is very nice I like it

My fav dessert shop in Kingsbury. I love their milkshakes and fresh, made fruit juices staff are very friendly and kind

Nice staff amazing service would definitely recommend their drinks and desserts. Very kind service!

Horrible customer service. I got asked to get up so I can make space for someone else.. I had to have my food in my car. Every time I went.. customer service was horrible. I go somewhere else now.

everything very good, very good service!🫶🏻

Visited last week, staff were very inefficient and had to wait over 30 min for an ice cream in a cone. Staff visibly rude to each other in front of customers and communication was poor between themselves (hence long waiting time). The ice cream we had pistachio flavour, cookies and cream, raspberry was not great. When addressed the waiting issue the cashier (a skinny older lady) was immediately very flustered and rude. Other than the pretty decor I do not recommend.

Visited last week, and was amazed by the cleanliness and kindness of the staff. The staff delivered an amazing service, they really went above and beyond. Our milkshakes and waffles were so fresh, the best ever, I thoroughly enjoyed them! Would definitely recommend, will be revisiting!

The staff here were very friendly! The food and drinks were amazing! I’ll definitely be going again!

The place is amazing The decore is warm and cozy Very good service and friendly staff The dessert came very quick

It was vary good the nice and the environment is very warm and cozy, the staff are the best and the dessert was amazing

Ce locație frumoasa, o oameni faini

Staffs were very polite and helpful the place was clean had a very nice time hope to go back.

Amazing service means amazing desserts! Their desserts and fresh juice are one of the best about

Horrible customer service. We were told to sit at a table and then some guy came and said you can’t sit there it’s been reserved the other guy made a mistake letting you sit here. The tables were empty when we went and we weren’t going to be long to be completely honest. A joke. In reply to their comment: just walked past the shop after going across to heavenly desserts and that “reserved” table is still empty. Also the guy should never have let us sit down in the first place then.

very lovely staff nice environment and very quick working

This sweet shop I’ve went too was really nice customer services was great especially by shubbar aamir really good and helpful❤️ would recommend to anyone to come

I love this place even the employees there a lady who is very nice me and my family and she makes me laugh and always have a smile on her face so pls give her a bonus!!

Delicious pancakes and great service, I am gobsmacked at the tastes I ate there. Beautiful place and enough space.

Great place great customer service

Came here a few times, amazing dessert and delicious drinks. The decor looks 10/10. Staff are nice and kind. Would recommend 100% coming here

Very nice variety of desserts and drinks. Their red velvet cake was absolutely phenomenal

Went to this place for the first time never heard or seen of it before the lady at the counter was so helpful and friendly gave recommendations and was just over really nice the desserts were beautiful we had the pistachio milk cake it was twice the size than what you get from heavenly desserts and prices were cheaper would definitely recommend. Store was beautifully presented and clean definitely will go back.

Lovely 😍 place, nice and welcoming 🙏 😀!I'm happy to enjoy my coffee time here or the milkshake, mixed juices or bubble tea etc😀! Welcoming 🙏 crew ! It's always a pleasure to be here! Thanks 😀 😊

Amazing service and the best juices. I always have to stop by to grab a juice and a milk cake. Love the new decor aswell. Definitely recommend. You have to try it.

I recently visited Shaketime and I must say, it was an absolute delight! From the moment I walked in, I was greeted with warm and friendly service, which set the tone for a wonderful experience. The dessert selection was incredible! There were so many mouth-watering options to choose from, and everything looked so tempting. I ended up trying the Avo Shake, and it was absolutely delicious. The flavors were perfectly balanced, and it was clear that the shake was made with high-quality ingredients. Defo recommend 5*

Really good milkshakes. Quick service too.

Amazing like always!! Very good service and good quality. What I liked the most was the cheese cake and smoothies! 😜👌

The service was amazing and the desserts were fresh and full of flavour. I highly recommend to go and try their milk cakes.

Best sugar cane juice ever ! Staffs are so lovely and friendly

Amazing service and fantastic desserts!

Really enjoyed the desserts, their saffron cake is to die for and the pistachio avocado milkshake is on point!

went there to order a bubble tea once and asked for an extra cup soo i could spilt it between my children however they refused and i was even willing to pay a charge for a cup but they said it was against company rules which made no sense. Please do not go , i was served by a red haired lady( this was in september)

Amazing service and flavourful desserts.😋

I bought the Pistachio milkshake, it was one of the best shakes I’ve ever had. The staff are extremely friendly as well.

Amazing shake and amazing customer service

Was recommended a fresh juice by a member of staff, it was so good that I will always be returning. Lovely family friendly atmosphere and amazing staff

Amazing service and the oreo cookie dough is to die for!! that + the mango strawberry smoothie would highly recommend :)

Amazing customer service - Staff were welcoming and friendly, they were very helpful. The setting was very clean and well presented, family friendly Pricing was worth what you get with a wide selection of drinks and desserts Definitely recommend trying it!

The best tasting juices around, never short of choice, staff are amazing and always recommend the best juice to try. Keep it up shaketime!

What a place to visit, i had a cake and fresh juice, scrumptious cakes, especially the pistachio cake, and the chocolate cake was as i dream of. The juice was orange lemon with ginger it was beyond delicious. Also, i had mango with pineapple, and orange was just yummy. I recommend this family owned establishment. You'll get the best of British produce with an exotic twist. I have been to many desert cafés this one trumps all, dare i say i would give it 6 stars and still think it is better. Give it a try, and you'll love it.

Amazing desserts and customer service. Interior design is Instagram picture worthy 😍.