Shake House Erdington in Birmingham

Ordered an Oreo milkshake and the milk tasted off. We spoke to them but offered nothing to compensate and just tried to defend themselves.

Rude on the phone and they hung up

Delivery was so quick but food was a bit cold but was still so good!

They are the first outlet on this app to have the Raffaelo sponge cake and its the MOST DELICIOUS sponge cake I have had. White chocolate & coconut supremacy. Please give it a try!!!

ordered cheesecake got sponge cake with white sauce and a Ferrero on top

Ice cream was totally frozen as ice flakes

Really polite and friendly delivery driver, desserts were really tasty.

I paid for 2 waffles and i received just one

Milkshake and cookie was nice but concrete cake tasted off

Very tasty food, looking yummy.

Just what I ordered and came fairly quickly

really nice waffle!! was lovely and warm

Excellent driver very friendly and polite excellent communication really was a nice person

Just ordered some cookie dough was surprised with the portion size. It’s smaller than my hand. Not worth the £8.49 price tag

For the cost you don’t get a lot compared to other places does taste alright though. Also didn’t get any straws for shakes.

That delivery driver was so sweeeet

Ordered a waffle and a dream cake. Dream cake was good but waffle was absolutely freezing cold. Phoned up and the woman said as it's cold outside that's why it's cold. Honestly useless customer service.

Beyond delicious. Can't wait to order more. 🤤

Used to order from here all the time! Charge £8.50 for a ferrero waffle and they give half of one on there!

Wrong Milkshake sent, please check the orders before dispatching. What a waste of time and money!

The ice cream was melted I want a refund!!!

2 of the ordered were like ice bergs not ice cream and they were just tasteless

If you like a frozen Crunchy donut then this is your place. Awful dessert frozen donut rock hard and terrible service when I rang

Best milkshake, thank you for your continued great service 👍

Pretty decent halal dessert shop just around the corner of slade road.

My build your own milkshake wasn’t blended properly just had a 1/4 of mars at the bottom witch is a shame apart from that it was lovely

The best waffle batter so far , light fluffy crispy

Sorry but strawberry cheesecake was not nice would never buy again don’t no what kind of strawberry paste you used stop using it the cheesecake was dry really couldn’t eat it

Milkshakes came like water and the cookie dough was cold and hard….

The food was delicious! Had a Ferrero Roche, oreo, hazlenut and nuttella waffle with ice cream and a nuttella milk cake. Portions were big, both tasted delicious, and the price was very reasonable in comparison to other well known dessert places that have similar items on the menu! I've known other places to charge twice as much for the same portions! Will definitely recommend and will certainly be visiting again!

Love the milkshakes and desert will be ordering again

Usually great but not so good this time. mum said her sundae was okay, but waffle sticks were undercooked - very liquidy inside, waffle bites were basically hollow shells. Milkshake was pretty plain and lacking in chocolate. Really disappointed.

Literally rarely complain about desserts bc I love food but god the food is horrible. The smoothie is sour as anything, undrinkable. The marshmallows are rock hard and the ice cream is watery. Please for your taste buds go somewhere else.

I love my His & Hers but it's Mine & Mine :D

Milk shake could be improved normally they make it beyond

Absolutely delicious perfect is all I say!! Thank you

Great service and speed. good quality for the price too

The cookie dough was not cooked properly and the portion size was tiny. Not worth the money at all.

First ya sell me flippin lemonade and try to pass it off as "Sugarcane Juice", at least make it believable lads. It's bloody steaming and you forget my ice-creams with cookie dough but at least the cookie dough was bangin so I gotta rate you for that. I shall leave my review with this "In 2004 Kobe Bryant and Kwame Brown scored 63 points, Kobe Scored 62, Kwame scored 1."

Forgot all of the ice creams Ordered sugar cane summer cooler and they just gave cheap lemonade Never ordering from here again

Wrong milkshake asked for Oreo without cream and come with cream not happy

I asked for a mint sundae with extra sauce and flake bits , I didn't get any sauce and hardly any flake, whoever made that sundae please learn to put the sauce in the cup before you put the ice cream in.

The icecream sundae isn’t how it looks in the picture. It’s meant to be layered of sauce, chocolate bits I felt like it was more of a bowl of ice cream with sprinkles on top. False picture.

I was order milkshake but where straw is missing how can I drink without straws

Quality Shakes as always, very high standard 👌

Very good scran went down nefaruously with my cheesy haze

cake had a hole in box and bits of plastic where in the cake box food spilled out of box

Double Impact Shake , the best !

Amazing service top class always food and delivery fab service

Driver for the instructions very well. Food was presented very nicely. Brilliant choice for desserts

Always gave this place 5 stars until a female staff member answers the phone. Trying to rip me off for being 200 extra yards from delivery. Then cut me off twice. To the owners, get rid as she is going to ruin your business. You can contact me Court Lane, spoken to you many times when u first took over and she's gone and ruined it.

Had an wonderful experience. Their food and their customer service both are excellent. 👏

my go to dessert place, highly recommend chocolate concrete and custard definitely an old school classic

I ask for halzenut on my red velvet milkshake this was not done

delivery driver was fires and food was great❤️❤️

Unreal, best shakehouse in the city.

Nice place to visit for sweets, had ordered and it amazed me. Specially the ice cream doughnut

Fast service , however forgot to give me cookie dough vanilla ice cream . Therefore disappointed with the service as item was missing and I was unable to enjoy cookie dough

No Vanilla Ice Cream with the order

food was great as always , unfortunately I ordered a shake and i didn't get a straw :(

Cake slices getting smaller prices getting bigger it is what it is cakes are nice

Ordered today after a long time. Was so good had to ring the store to tell them how impressed I was with thier food and service. Ordered on the phone and arrived to the minute of promise. Good quality food, really warm. Told It is a family run business you can tell they went all out to please the customer. Really impressed

Just ordered once again! I never leave reviews but this place never disappoints and they are always so nice !!

great shakes delivered on time still thick and not runny

The driver was a female and was polite, she deserved a 5 star 🌟 rating

Best dessert shop around. Everything was delicious.

Amazing as always !! Super fast delivery. Thank you

Never had a problem with shakehouse, first time ordering from this branch, as we normally order from Hodge Hill. Both places are spot on. Customer service is above and beyond. Delivery is always quick too.

Kids loved it. Will Be ordering again

Best dessert place ever took ages to find a decent place and we have found ours❤️

I was fasting and all i wanted was my milk on time.

Fantastic food! Fantastic service! 10/10

Thick and creamy milkshakes. 😍😍😍

Quite happy. Ordered online. Took a little longer than expected but people struggle to find my home sometimes. The milkshake was very thick so needed to leave it for a bit. The cookie dough was still lovely and warm. Liked that I could pay in cash.

the milkshakes are usually runny and the cake was filled with custard that wasnt mentioned on the menu

the place is nice and small not much too if milkshake was beautiful the customer service was amazing I was greeted by a friendly face his name was hamza I Belive and as it was my first time I didn’t know what I would like and I was recommended the snickers milkshake it was beautiful would deffo recommend

Ordered the biscoff waffle with extra sauce and brownies was delicious and the milkshake was amazing Thankyou✨

Ice creams melted. Milkshake and smoothie not blended full of big chunks. Waffles not cooked properly and toppings all mushed on the top, requested no strawberries on one of the waffles but it still came with strawberries on. Very poor quality. Came within 20 minutes so clearly rushed the order through.

They had forgotten something off the order , when phoned was apologetic and sent it out straight away , the man who came was from the actual place and had said that he did send it out with the just eat delivery driver but he hadn’t given us the other bag , but to someone else. Man at door was very nice and apologetic

Miss out my hazelnut topping I ask for and the red velvet milkshake consistency wasn’t the best today.

The new chocolate hedgehogs are amazing, so chocolatey was very happy, also had old school cake which is always really good and a really nice strawberry milkshake!!

I asked for a sundae in a cup with extra chocolate sauce with flake bits, but gave in a bowl with hardly any sauce n flake. not ordering again

My order was wrong and didtn even help

I never received my order. This is the first time that this has happened, but I believe it may be more so the fault of the Uber driver rather than the actual place itself. Uber Eats said that my order had been delivered at a quarter till eleven, but it hadn't. I contacted the driver, who said that he had my order, and was making one stop along the way. Never heard anything back and by this point, it was almost midnight, so I requested a refund. Hopefully, next time I place an order with you via Uber Eats, it'll go smoothly like all the others, and the driver will turn up. It's a shame as I really like the milkshakes and smoothies.

The food is absolutely amazing it arrived warm so I can eat instantly,love that

I was a bit upset that I paid for extra sauce but didn't get any, but I'm a regular customer and love the desserts here, so will keep ordering.😋

Although was delayed , gave us a free cake , excellent service , really enjoyed our deserts, thank you.

They do amazing milkshakes and waffles that have that perfect texture that doesn't feel undercooked but has a softness to the centre. Perfect for those with a sweet tooth. I have to stop myself ordering from them too much honestly haha.

Okay, I will tell you. It was a good experience.

Ordered from this place a few times now, always top quality, highly recommended!

Can I have my money back the waffle was half eaten and it looked horrible

I had an allergic reaction because I asked for oreo and you guys gave me nuts!! I am not happy with this I want my money back!

absolutely fantastic. Best I have had. my cake and custard came lovely and hot and the billionaire waffle was wow. Will definitely order from here again.

Food was great. Everything was fresh and you deffo get your moneys worth

Stunning! Absolutely filling, would recommend it 100%

I left a detailed note regarding my order and they got it all bang on correct! The desserts were nice and warm and were very tasty!

Milkshakes are so thick and flavourful had Oreo monster and milkybar, and the cookie dough was beautiful! First time ordering, will 100% be ordering again!

Hi, the gentleman who delivered my order was so polite and made me feel at ease. He was about 30mins early. Thank you so much for such delicious food and prompt service 👍🏼👌🏼🙏🏼⭐️⭐️⭐️⭐️

Everything was perfect and delicious

Yummy desserts loved it will defo be ordering again